Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

40 questions with no upvoted or accepted answers
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9
votes
3answers
697 views

Implement personalization on component level

I have a personalization scenario in which we want to change a component (button label) based on a triggered goal. Not very difficult you would think, but the component exists on all pages. It's ...
5
votes
0answers
302 views

How to send the real-time personalization events data in Sitecore to external system like google analytics?

I need to capture the real-time personalization event in sitecore, capture the data and send to the google analytic through JavaScript API(using DataLayer). Scenarios Capture the event when ...
3
votes
1answer
154 views

When should I update contact facets?

I have the following scenario: Contacts will be interacting with pages on the site that will be tagged with topics. By interacting with a page in a topic, they themselves will become tagged with being ...
3
votes
1answer
200 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
3
votes
1answer
146 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
2
votes
0answers
127 views

Personalization on Layout Service not working when calling from JSS App

My Sitecore CD website in IIS is http://cd.my-website.com with a role as ContentDelivery. This site contains Sitecore and custom API code in Headless mode. The React code for the JSS app is on a ...
2
votes
0answers
50 views

Personalization based on user's Segment

I'm having an issue with List Manager. I created a segment and created a list based on this segment but for some reason the ListSubscriptions facet is empty. anyone faced this issue, any ...
2
votes
0answers
47 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
2
votes
0answers
65 views

If you add a rendering to a SXA cache settings item will it break personalization

As the title says. If you enable caching for a rendering in SXA using a CacheSetting item e.g. under /sitecore/content/My Client/EMEA/My Website/Presentation/Cache Settings Will this prevent ...
2
votes
0answers
73 views

Get content based on browsing history in analytics

I have a scenario where a client wants to build a list of articles based on the user's browsing history stored in analytics. So performing a search, but with criteria based on "because you viewed X, Y,...
2
votes
0answers
71 views

Error when personalizing JSS renderings

I'm getting the following error when I try to personalize a JSS component that was deployed into a JSS tenant on 9.2: > Cannot read property 'image' of undefined TypeError: Cannot read property '...
2
votes
0answers
254 views

Personalization Rules are not working as intended

i've a Sitecore 9.1.1 website on a Windows server2016 with IIS 10. I've enabled the xDb features but the "Personalize" button in the rendering details section is not available. I've seen that the ...
2
votes
0answers
391 views

personalization not applying on first load

I have a rendering that I've set personalization on to hide when not anonymous (i.e. logged in), but show otherwise. On first load of page, this doesn't work, but refreshing the page, it applies? I'm ...
2
votes
0answers
716 views

Set query as datasource in personalization

I'm on Sitecore 8.2, using MVC. I have two sites, and I'm defining presentation details on Standard Values of the template, so that I can use one presentation details setup for rendering the same ...
1
vote
0answers
39 views

Personalisation Overview Preview is loading empty image

I am using Sitecore 9.2 in Azure environment. I see in Azure the Personalization Overview preview is empty which means it does not render page. There is no firewall setting configured. I checked all ...
1
vote
0answers
95 views

Sitecore Forms not loading on first load

We have created Polls for our application using Sitecore forms. The rendering we have created to load the poll have set of personalization rules. On first load, form is not loading. Instead it throws ...
1
vote
0answers
82 views

Powershell script to update personalization rule

I want to update personalization rule for all the pages which have one common rendering. Is it possible using powershell we can identify the rendering and update personalization rule to target page ...
1
vote
0answers
44 views

Sitecore Virtual login and accessing userProfile.context during layout service execution

we are working on custom personlization rules with user data available outside sitecore. App is developed in jss in ssr mode. With sitecore login setting up virtual user context when user logged in to ...
1
vote
0answers
71 views

Personalization conditions only switching after refreshing the page (Sitecore 8.2)

I have personalizations to hide/show sublayouts on my page based on the field values in a user's profile. When one of the conditions is met, we see that the personalizations are working as expected (...
1
vote
0answers
69 views

Post condition failed when trying to open personalization

We have a Tabs rendering which is a composite, when I clicked the personalization button on the rendering's toolbar it threw an exception: [InvalidOperationException: Post condition failed] ...
1
vote
0answers
101 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
1
vote
0answers
106 views

Analytics ID has been flagged as robot traffic even when AutoDetectBots is set to false for Layout Service call?

I am using Layout Services API call to get data from Sitecore. Layout Service API is working fine and I am getting a response back in json format. My xDB is enabled and working fine for other ...
1
vote
0answers
38 views

Getting 404 not found error with Sitecore.HabitatHome.Omni on http://habitatfitness.dev.local/sitecore/api/habitatfitness/sports/facet?sc_apikey={key}

I was doing some research on Sitecore.HabitatHome.Omni. It is working fine at my local instance but getting an error while setting up personalization. I got a 404 status code while submitting the form ...
1
vote
0answers
706 views

Index was outside the bounds of the array exception when using personalisation via EXM

When I try to personalise an element within an email, I receive an error: [IndexOutOfRangeException: Index was outside the bounds of the array.] Sitecore.Data.Query.Tokenizer.NextToken() +2090 ...
1
vote
0answers
109 views

Personalization not working (Pattern Card & profile Card)

Using Sitecore .NET 8.1 (rev. 151003). Created ABC pattern card & assign specific placeholder of page. Used rule: where the current contact matches the ABC pattern card in the ABCD profile. ...
1
vote
1answer
240 views

Personalize button throwing error - ExecuteReader: CommandText property has not been initialized

I'm working in a recently upgraded 8.2 instance. I'm trying to add personalization to a component, but when I click on the Personalize button it throws the following error: ExecuteReader: ...
1
vote
0answers
65 views

Personalization default condition is not triggering

I want to do the personalization for a particular component when the anonymous user will revisit the site whereas the rule which I have set is "where the visit no. is greater than 1".I haven't cleared ...
1
vote
0answers
84 views

Sitecore Rule based Personalization

We are using Sitecore 9.0 Update 2 in PAAS and trying to implement Rule based Personalization based on date time . I am able to configure the rule but it is not getting executed and not showing any ...
1
vote
0answers
302 views

Failed to get type of condition exception when applying personalization rule, based on QueryString

We are trying to personalize a component based on a Device Detection rule where the query string matches value. This is not working properly and below error is getting logged in Sitecore logs. Any ...
0
votes
1answer
19 views

List of Personalization Rules Conditions and What it Triggers

Is there a way in Sitecore to get a list personalization with it rules conditions and what triggers it? Prefer to use PowerShell if it can be done that way or an OOB method. Thanks.
0
votes
1answer
72 views

Unit Test for Sitecore Personalization Rule

I am working on a Unit test(MSTest) with Sitecore 9.3. I have created one personalization rule, below is the sample code: protected override bool Execute(T ruleContext) { if (...
0
votes
0answers
30 views

Data is always empty in Sitecore Personalized Experience

In my Sitecore instance, I have added different personalization rules on different components. I want to see the effect of these personalization rules. But in Personalized Experience dialogue, the ...
0
votes
0answers
59 views

Experience Optimization active tests aren't counting visitors

Version 9.2.0 Summary After creating a content test, the number of visitors aren't reducing on page visits nor does it seem to be selecting content based on the Percentage of visitors exposed to the ...
0
votes
0answers
133 views

Sitecore JSS Personalization simple display rule not working

We are using Sitecore 9.1 with JSS and have a fully functional site running using Angular -- all working great. Now, we would like to add personalization to our site. To do so as a simple starting ...
0
votes
1answer
296 views

Component's personalization rule applies only once

In our solution we're using custom personalization rule to show/hide components based on some criteria. This rule works fine but only for the first time the user visits the page after it's published ...
0
votes
0answers
122 views

Capture past goal visit information for an anonymous user in personalization

I have senario in my project,where I need to personalize user journey. On first visit user does some interaction in my site and trigger few goals and when he visits for the second time I need to ...
0
votes
2answers
96 views

AB Testing (Component Level) Variant Preview floating bar is disappearing after page load in Experience Editor

While doing component testing Variant Preview floating bar is disappearing after page load in Experience Editor. We are using Sitecore 8.2 (rev. 170728). Please let us know if anyone faced this issue ...
0
votes
1answer
251 views

Multiple versions of sitecore item under the page testing are retrieved from solr index

After the creation a page test for item, which is recorded to SOLR index, in Experience Optimization and creation some page versions to test against (during the test creation), when I get items from ...
0
votes
1answer
240 views

Failed to extend contact lease for contact

We have currently enabled the Sitecore OOB Personalization module, and have developed some custom conditions and actions to display a particular component on the website. When a user authenticated ...
0
votes
1answer
367 views

"Application access denied." when viewing roles

I am getting an Application access denied. message when viewing the roles, when trying to edit a personization rule ("where the current user is a member of the specific role"). When I click specific ...