Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

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Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
SamMullins's user avatar
5 votes
1 answer
385 views

How to send the real-time personalization events data in Sitecore to external system like google analytics?

I need to capture the real-time personalization event in sitecore, capture the data and send to the google analytic through JavaScript API(using DataLayer). Scenarios Capture the event when ...
Ashish Bansal's user avatar
3 votes
1 answer
272 views

Store guest or customer data in Sitecore CDP only for configured domain

I used the Engage JavaScript library on my website via the integration type "Client-side integration without tag management system". I am able to see all the guest and customer information ...
Saiprasad's user avatar
3 votes
0 answers
55 views

Personalization based on user's Segment

I'm having an issue with List Manager. I created a segment and created a list based on this segment but for some reason the ListSubscriptions facet is empty. anyone faced this issue, any ...
Mohamed Cherif's user avatar
3 votes
1 answer
229 views

When should I update contact facets?

I have the following scenario: Contacts will be interacting with pages on the site that will be tagged with topics. By interacting with a page in a topic, they themselves will become tagged with being ...
Matthew FitzGerald-Chamberlain's user avatar
2 votes
0 answers
83 views

Google bot is not able to trigger personalization rule?

The task is to determine if there is a possible solution to allow Sitecore editors to apply date-based and traffic-eligibility-based rules to content items which are visible to Bots such as Googlebot. ...
sandeep upreti's user avatar
2 votes
1 answer
86 views

Sitecore - Edge Based Personalization - Move personalization to be handled by CDN

I recently asked about the personalization and why it fails sometimes when using Cloudflare caching. I have come to a conclusion that the way we have set up the personalization is based on using ...
Samke11's user avatar
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2 votes
2 answers
192 views

Facing issue while trying to upload a batch file in Sitecore CDP

The first api call is https://api.boxever.com/v2/batches/cb7c7d33-634d-4a97-b12c-ddd58118fb06 The above API returns the Url where the file is to be uploaded Next call will be to the upload url which ...
Debaparna's user avatar
  • 497
2 votes
1 answer
162 views

List of Personalization Rules Conditions and What it Triggers

Is there a way in Sitecore to get a list personalization with it rules conditions and what triggers it? Prefer to use PowerShell if it can be done that way or an OOB method. Thanks.
RReilley's user avatar
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2 votes
0 answers
129 views

Sitecore Virtual login and accessing userProfile.context during layout service execution

we are working on custom personlization rules with user data available outside sitecore. App is developed in jss in ssr mode. With sitecore login setting up virtual user context when user logged in to ...
Akanksha's user avatar
2 votes
0 answers
253 views

Personalization on Layout Service not working when calling from JSS App

My Sitecore CD website in IIS is http://cd.my-website.com with a role as ContentDelivery. This site contains Sitecore and custom API code in Headless mode. The React code for the JSS app is on a ...
Maulik Darji's user avatar
2 votes
0 answers
54 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
Jaina Baumgartner's user avatar
2 votes
0 answers
76 views

If you add a rendering to a SXA cache settings item will it break personalization

As the title says. If you enable caching for a rendering in SXA using a CacheSetting item e.g. under /sitecore/content/My Client/EMEA/My Website/Presentation/Cache Settings Will this prevent ...
Matthew Dresser's user avatar
2 votes
0 answers
82 views

Get content based on browsing history in analytics

I have a scenario where a client wants to build a list of articles based on the user's browsing history stored in analytics. So performing a search, but with criteria based on "because you viewed X, Y,...
Ken McAndrew's user avatar
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2 votes
0 answers
86 views

Error when personalizing JSS renderings

I'm getting the following error when I try to personalize a JSS component that was deployed into a JSS tenant on 9.2: > Cannot read property 'image' of undefined TypeError: Cannot read property '...
Andy Uzick's user avatar
2 votes
0 answers
336 views

Personalization Rules are not working as intended

i've a Sitecore 9.1.1 website on a Windows server2016 with IIS 10. I've enabled the xDb features but the "Personalize" button in the rendering details section is not available. I've seen that the ...
Tharnadar's user avatar
2 votes
0 answers
442 views

personalization not applying on first load

I have a rendering that I've set personalization on to hide when not anonymous (i.e. logged in), but show otherwise. On first load of page, this doesn't work, but refreshing the page, it applies? I'm ...
mp3duck's user avatar
  • 485
2 votes
0 answers
772 views

Set query as datasource in personalization

I'm on Sitecore 8.2, using MVC. I have two sites, and I'm defining presentation details on Standard Values of the template, so that I can use one presentation details setup for rendering the same ...
Dalibor Kovač's user avatar
1 vote
1 answer
36 views

CHECKOUT stream event failing in Sitecore CDP and Personalize if ADD event was triggered with different browserId

We have website and mobile app, both connected to Sitecore CDP+Personalize by using Stream API. How to deal with the situation when user identified and added a product to cart through the website, ...
x3mxray's user avatar
  • 3,150
1 vote
0 answers
34 views

Sitecore profiling on a wild-card page

I have a wildcard page that loads some products. I need to present the user with a form based on page views to a product page that have a specific facet selected on the product. There are 1000s of ...
Vinu Krishnaswamy's user avatar
1 vote
0 answers
53 views

Personalisation Overview Preview is loading empty image

I am using Sitecore 9.2 in Azure environment. I see in Azure the Personalization Overview preview is empty which means it does not render page. There is no firewall setting configured. I checked all ...
Sitecoredev's user avatar
1 vote
0 answers
313 views

Sitecore Forms not loading on first load

We have created Polls for our application using Sitecore forms. The rendering we have created to load the poll have set of personalization rules. On first load, form is not loading. Instead it throws ...
Thamizh's user avatar
  • 187
1 vote
0 answers
313 views

Powershell script to update personalization rule

I want to update personalization rule for all the pages which have one common rendering. Is it possible using powershell we can identify the rendering and update personalization rule to target page ...
Anonymous's user avatar
1 vote
0 answers
162 views

Experience Optimization active tests aren't counting visitors

Version 9.2.0 Summary After creating a content test, the number of visitors aren't reducing on page visits nor does it seem to be selecting content based on the Percentage of visitors exposed to the ...
Azz's user avatar
  • 11
1 vote
0 answers
113 views

Personalization conditions only switching after refreshing the page (Sitecore 8.2)

I have personalizations to hide/show sublayouts on my page based on the field values in a user's profile. When one of the conditions is met, we see that the personalizations are working as expected (...
Emily MM's user avatar
1 vote
0 answers
121 views

Post condition failed when trying to open personalization

We have a Tabs rendering which is a composite, when I clicked the personalization button on the rendering's toolbar it threw an exception: [InvalidOperationException: Post condition failed] ...
Lala's user avatar
  • 397
1 vote
0 answers
138 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
Amitabh Vyas's user avatar
  • 2,554
1 vote
1 answer
526 views

Component's personalization rule applies only once

In our solution we're using custom personalization rule to show/hide components based on some criteria. This rule works fine but only for the first time the user visits the page after it's published ...
konw's user avatar
  • 11
1 vote
0 answers
133 views

Analytics ID has been flagged as robot traffic even when AutoDetectBots is set to false for Layout Service call?

I am using Layout Services API call to get data from Sitecore. Layout Service API is working fine and I am getting a response back in json format. My xDB is enabled and working fine for other ...
Arvind Gehlot's user avatar
1 vote
0 answers
60 views

Getting 404 not found error with Sitecore.HabitatHome.Omni on http://habitatfitness.dev.local/sitecore/api/habitatfitness/sports/facet?sc_apikey={key}

I was doing some research on Sitecore.HabitatHome.Omni. It is working fine at my local instance but getting an error while setting up personalization. I got a 404 status code while submitting the form ...
Arvind Gehlot's user avatar
1 vote
0 answers
1k views

Index was outside the bounds of the array exception when using personalisation via EXM

When I try to personalise an element within an email, I receive an error: [IndexOutOfRangeException: Index was outside the bounds of the array.] Sitecore.Data.Query.Tokenizer.NextToken() +2090 ...
El_Shaddai's user avatar
1 vote
0 answers
149 views

Personalization not working (Pattern Card & profile Card)

Using Sitecore .NET 8.1 (rev. 151003). Created ABC pattern card & assign specific placeholder of page. Used rule: where the current contact matches the ABC pattern card in the ABCD profile. ...
Arvind's user avatar
  • 21
1 vote
0 answers
75 views

Personalization default condition is not triggering

I want to do the personalization for a particular component when the anonymous user will revisit the site whereas the rule which I have set is "where the visit no. is greater than 1".I haven't cleared ...
Adithya K.'s user avatar
1 vote
1 answer
481 views

Multiple versions of sitecore item under the page testing are retrieved from solr index

After the creation a page test for item, which is recorded to SOLR index, in Experience Optimization and creation some page versions to test against (during the test creation), when I get items from ...
bavad's user avatar
  • 11
1 vote
0 answers
86 views

Sitecore Rule based Personalization

We are using Sitecore 9.0 Update 2 in PAAS and trying to implement Rule based Personalization based on date time . I am able to configure the rule but it is not getting executed and not showing any ...
Alivor Tikos's user avatar
1 vote
1 answer
272 views

Failed to extend contact lease for contact

We have currently enabled the Sitecore OOB Personalization module, and have developed some custom conditions and actions to display a particular component on the website. When a user authenticated ...
adarsh's user avatar
  • 818
1 vote
0 answers
342 views

Failed to get type of condition exception when applying personalization rule, based on QueryString

We are trying to personalize a component based on a Device Detection rule where the query string matches value. This is not working properly and below error is getting logged in Sitecore logs. Any ...
Manohara Prasad's user avatar
1 vote
1 answer
512 views

"Application access denied." when viewing roles

I am getting an Application access denied. message when viewing the roles, when trying to edit a personization rule ("where the current user is a member of the specific role"). When I click specific ...
mp3duck's user avatar
  • 485
0 votes
0 answers
19 views

Custom condition throws error 'The code produced is invalid'

I have created a custom condition in Personalize that checks whether the current date and time is after a target date and time specified in UTC timezone (see full code below). When I test the ...
Erik's user avatar
  • 1
0 votes
0 answers
24 views

"order.price" field is always equal to 0

Does anybody know why order.price field is always equal to 0 (in guest.orders)? Is it a bug or I need to pass some additional data with CHECKOUT event? And if it is equal to zero, does it means that ...
x3mxray's user avatar
  • 3,150
0 votes
1 answer
25 views

SitecoreAIStandardContainerDeployment

I want to install Sitecore with SitecoreAIStandardContainerDeployment. I am following up on this link, as recommended by Sitecore. https://dev.sitecore.net/Downloads/...
biswajit sahu's user avatar
0 votes
2 answers
185 views

Sitecore xm personalization rules - graphql, jss v18.1

Is it possible to create personalization rules for conditional rendering in Sitecore XM with JSS version 18.1? We currently use GraphQL to get the content. I want to personalize this content using ...
Marcel van Harten's user avatar
0 votes
1 answer
48 views

Personalize component to show a different layout

I have a page that has a form displayed on it, I need to personalize the page so that once the user submits the form, I should hide the form and show a completely different component (for example a ...
AME's user avatar
  • 679
0 votes
1 answer
160 views

How to Evaluate EnableRule field of Sitecore Rendering variant

I have got a scenario that I put some conditions in EnableRule field in rendering variant field. If rule is true then it should render mapped field value and if false it should render some default ...
Sitecoredev's user avatar
0 votes
0 answers
189 views

Sitecore JSS Personalization simple display rule not working

We are using Sitecore 9.1 with JSS and have a fully functional site running using Angular -- all working great. Now, we would like to add personalization to our site. To do so as a simple starting ...
user411931's user avatar
0 votes
0 answers
162 views

Capture past goal visit information for an anonymous user in personalization

I have senario in my project,where I need to personalize user journey. On first visit user does some interaction in my site and trigger few goals and when he visits for the second time I need to ...
Adithya K.'s user avatar