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Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

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27 votes
3 answers
3k views

Sitecore IP Geo location Service-Personalization with Geo-based conditions does not work

Sitecore Personalization using GEO IP is not executed . I have activated "Sitecore IP Geo location Service" and followed all steps needed to activate the service for Sitecore instance (8.1 update 1) ...
Haneen Daoud's user avatar
20 votes
4 answers
1k views

Behavioral personalization?

We currently have a site that uses some simple personalization based on some "if/then" conditions. For instance, we have one component that is personalized based on date. Another is based on whether ...
LonghornTaco's user avatar
  • 2,536
18 votes
2 answers
1k views

Can I change the order of components in placeholder based on personalization?

I've seen a few examples on how you can use personalization in Sitecore to personalize the way a component (rendering / sub-layout) is displayed on your webpage. However, most of these guides explain ...
Søren Engel's user avatar
  • 1,523
14 votes
2 answers
1k views

How does Sitecore "match" a pattern card for personalization?

I understand the basic concepts of pattern cards and profile keys. But how does Sitecore determine that a user matches a particular pattern card? How many pages tagged with that card does a user need ...
nickwesselman's user avatar
13 votes
2 answers
698 views

How to invoke other actions in Conditional Renderings?

Another question here (Can I change the order of components in placeholder based on personalization?) got me thinking - maybe there was a way to actually dynamically assign a placeholder to a ...
Mark Cassidy's user avatar
  • 25.3k
13 votes
1 answer
3k views

What is difference between Sitecore Profile Card and Pattern Card

What is the main difference between Profile Card and Pattern Card. They both look similar. I would like to know what are the use cases where I can use profile card and use cases for Pattern Cards. I ...
Mohit Dharmadhikari's user avatar
12 votes
2 answers
807 views

Minimizing and Maximizing Profile Key Values Programmatically

Background: One of our clients has contracted us to create a "siloing" feature on their site, using personalization. Basically, a visitor would come to the site and optionally self-identify as a ...
Zachary Kniebel's user avatar
11 votes
2 answers
443 views

Reusing a set of personalization rules?

I am a marketer responsible for setting up a new campaign on our Sitecore website. We have content which we want to target at a very specific customer segment -- customers from a specific Geo on ...
nickwesselman's user avatar
11 votes
1 answer
519 views

Excluding IPs from analytics, but keeping personalization.

I want to exclude some groups of internal users from analytics, but keep the website personalized for them (and gather data for future personalization). I tried 2 approaches and none of them worked: ...
Martynka's user avatar
  • 151
10 votes
1 answer
756 views

Personalization conditions switching doesn`t work in Experience Editor

We are on 9.1.0, Initial Release We personalize one particular rendering on page item. There are some different conditions that have different datasource item for this rendering. Personalization ...
Dan Abramov's user avatar
10 votes
4 answers
850 views

Contact custom facet personalization using xConnect

I'm trying to implement personalization with the contact custom facet in xDB pulled using xConnect. Here I'm using ICondition as mentioned in the Sitecore doc link. After implementing everything, It's ...
Sudheer Suggu's user avatar
10 votes
4 answers
848 views

Implement personalization on component level

I have a personalization scenario in which we want to change a component (button label) based on a triggered goal. Not very difficult you would think, but the component exists on all pages. It's ...
Stein Peeters's user avatar
9 votes
2 answers
959 views

Personalizing components with Analytics disabled in Sitecore 7.2

I've just come across an issue with missing personalization options on a Sitecore 7.2 website. Analytics was recently disabled. I found an article explaining that disabling Analytics hides all ...
Kostadin Kostadinov's user avatar
9 votes
1 answer
850 views

Tracking for profile not working after upgrade

After migrating from Sitecore 8.0 update 3 to Sitecore 9 update 1 using Sitecore Express Migration Tool 3.1, I have completed: Rebuild search index Rebuild link databases Deploy marketing definitions ...
Cuong Nguyen's user avatar
9 votes
1 answer
399 views

Sitecore Personalisation - Profiles and Pattern Cards

I'm trying to come up with a good answer to a question I get asked a lot. Why does Sitecore have both pattern and profile cards? Outside the standard answer: profile cards are for tagging content ...
Steven Newstead's user avatar
8 votes
2 answers
724 views

How can I personalize based on geolocation for first page load?

Typically, during the start of a new session, Sitecore uses an agent to asynchronously lookup the geo data of the visitor - but this means that geo-based personalization isn't available on the first ...
sestocker's user avatar
  • 1,697
7 votes
2 answers
1k views

Personalization using a Campaign not working

I have created a Test Campaign. I am now trying to Personalize a home page component using the Campaign trigger. However the Personalization rule is not firing. I can see the campaign has been ...
Mohit Dharmadhikari's user avatar
6 votes
5 answers
2k views

How can I programmatically list all personalization in my page?

I am trying to get all personalization set in a given page from a RenderingController context. Any idea? public ActionResult GetPersonalizationRule() { var contextItem = Sitecore.Context.Item; ...
João Neto's user avatar
  • 2,051
6 votes
3 answers
432 views

How many personalization rules are too many? At what point does page/site performance start to take a hit?

A client wants to do basic personalization with a rule that changes a header image based on geolocation/zip code. They would like to try and cover as many individual zip codes as possible in a region. ...
Jim P.'s user avatar
  • 61
6 votes
1 answer
830 views

How to group multiple rules to one rule condition?

We are looking on how to consolidate a list of rules under a category or group condition. So, instead of content editor selecting multiple rules on a component, he/she selects something like "where ...
Mohit's user avatar
  • 361
6 votes
1 answer
509 views

How do I access a custom Interaction facet using Tracker.Current.Session?

I have a custom xDB/xConnect Interaction Facet that I have created using Sitecore's documentation found here: https://doc.sitecore.net/developers/xp/xconnect/xconnect-model/facets/creating-facets/...
Pete Navarra's user avatar
  • 14.7k
6 votes
1 answer
624 views

What does the number of interactions mean in the personalization visitor rules

When adding personalization rules to a component I get this option: "where the specific campaign was triggered during a past or current interaction and when the number of elapsed days compares to ...
Stein Peeters's user avatar
6 votes
1 answer
473 views

How to visualize the results from A/B testing as soon as possible in the reporting?

I'm setting up some local development tests to properly validate the functionality of AB Page- and Component tests. I'm using the /admin/kill.aspx page to succesfully kill a session. I can see data ...
Koen Heye's user avatar
  • 1,626
6 votes
1 answer
490 views

Personalize a component using outcomes

I would like to personalize a component depending on whether a certain outcome has been triggered in the last 30 days. In my opinion the condition below should be able to get the job done: where ...
Nico Grms's user avatar
  • 575
6 votes
4 answers
3k views

Personalization Conditions not Executing - Intermittently working

I have some personalization conditions. None of these seem to execute. When debugging, none of the rules stop with break points. I have tried using the most simple built in rules such as when [date] ...
Jonathan Folland's user avatar
5 votes
1 answer
693 views

Personalization rule by GeoIP -> Business name

Does anyone know how the following rule works: where the business name compares to specific value What is it the Business name and how it populates?
Artem Prashkovich's user avatar
5 votes
1 answer
110 views

Pattern cards not changing once assigned

I am using Sitecore personalization with Profile and Pattern cards, everything is working fine and a relevant pattern card gets assigned to visitors after 3 visits (as per the default setup), but it ...
Gautam's user avatar
  • 520
5 votes
2 answers
150 views

Are Pattern Cards on user/visitor session based?

When a visitor/user gets assigned a pattern card, does it stay with that visitor across multiple sessions? ex: If a carded visitor leaves and returns days later, are they still assigned that card, ...
Michael's user avatar
  • 520
5 votes
2 answers
413 views

Is it possible to have several campaign personalisation for the same component?

I need to develop a specific feature that allows me to personalize a component "banner" of a page based on campaigns.(so basically this is based on querystrings in url) Here is my configuration: For ...
Aliz's user avatar
  • 171
5 votes
1 answer
829 views

Sitecore AB Testing with different components

I know I am touching a bit of Personalization here. But I am trying to understand something pretty basic. I want to do A/B testing but not with a different set of content (data source) but two ...
Night Monger's user avatar
5 votes
2 answers
440 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
Jumping Rabbit's user avatar
5 votes
1 answer
1k views

Custom Sitecore rule, define query for parameter item

I am creating a custom Sitecore Rule, in the rule text I need to define a parameter that allows the user to pick an Item using the Tree interface. However the tricky part is that the root needs to be ...
Michael Edwards's user avatar
5 votes
1 answer
234 views

How can I personalize content within a JSON endpoint served by Sitecore?

I have different sets of content that would be relevant to different users. Is it possible to serve this variety of content via an endpoint that exposes JSON? If so, what would need setting up in ...
boro2g's user avatar
  • 575
5 votes
1 answer
325 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
SamMullins's user avatar
5 votes
1 answer
395 views

How to send the real-time personalization events data in Sitecore to external system like google analytics?

I need to capture the real-time personalization event in sitecore, capture the data and send to the google analytic through JavaScript API(using DataLayer). Scenarios Capture the event when ...
Ashish Bansal's user avatar
4 votes
2 answers
2k views

Sitecore custom personalization rule not appearing in Custom Rule Editor

I am facing a weird issue. Our custom personalization rules are not appearing in the Rule Set Editor window. These are not new rules and they used to appear all the time. All the already applied rules ...
Foysal's user avatar
  • 506
4 votes
3 answers
2k views

How to apply personalization rule programmatically?

We would like to apply personalization rule on Sitecore rendering. This rule needs to be applied on a rendering on multiple pages. Author want us to do it programmatically instead of manually applying ...
Jitendra Ghanekar's user avatar
4 votes
1 answer
495 views

Dynamic content in body copy based on url parameter

A newbie question please: I have a URL: www.example.com/?location=London I want to change a part of the title, headline and body text from the default value (UK) to the supplied value (say London). ...
Arun Agrawal's user avatar
4 votes
1 answer
882 views

How do I change the Sitecore Analytics cookie to be SameSite=None?

With the default security changes in browsers, third party cookies are getting blocked. Sitecore's SC_ANALYTICS_GLOBAL_COOKIE doesn't seem to have a SameSite property in it so it is being treated as ...
Jason St-Cyr's user avatar
  • 6,791
4 votes
1 answer
529 views

Sitecore Personalization on EXM is not working

We use Sitecore 9 update 1 and we utilize the out of the box Email Experience Manager (EXM) of it. But we encountered an issue with regards to personalization of an email campaign. It seems the ...
Hanz Kristopher Enriquez's user avatar
4 votes
1 answer
321 views

Why are my Sitecore CDP and Personalize stream events failing?

What are some common issues that can cause my stream events to fail?
Sarah O'Reilly's user avatar
4 votes
1 answer
132 views

How can I enable debug mode in Sitecore CDP and Sitecore Personalize?

In Sitecore CDP and Sitecore Personalize, debug mode can be turned on to see all the configuration and data in the platform. How can this mode be turned on in the platform?
Sarah O'Reilly's user avatar
4 votes
1 answer
352 views

Testing Personalization rules with Explore Mode presets

I am very new to Sitecore (8.2) and was given an assignment to have a possibility to view pages with different users (member, registered, etc) in the Explore Mode. The goal is when I select a ...
BrB's user avatar
  • 141
4 votes
3 answers
76 views

Measure engagement on a per product basis

I'm trying to measure engagement per product and I'm spinning my wheels a bit. Goals seems to be close to what I'm going for but "engagement value" is a one-dimensional metric when what I really need ...
Coelacanth's user avatar
4 votes
1 answer
192 views

Experience Editor's unexpected behavior

I have the below situation. I have a .NET Core application that sends a Contact with Facet data to xConnect to show interest in a category (using profile keys). A Sitecore website, on which I ...
mark DE Jong's user avatar
  • 1,001
4 votes
1 answer
191 views

Does personalization require a specific license?

I'm looking at the list of licenses and wondering if there is one specific license that enables personalization. If so, which license should I be looking for? Using Sitecore.NET 8.0 (rev. 151127)
Jonathan Brown's user avatar
4 votes
1 answer
87 views

Personalisation Rule matching later than expected

Strange issue with Personalization rules and Pattern Cards. I have created a profile TestProfile with a single key TestKey (0..10). There is a Profile card TestCard which allocates 10 to TestKey. A ...
Patrick Hagemeister's user avatar
4 votes
1 answer
741 views

Sitecore personalization rule "goal was triggered during a past or current interaction" not being triggered

Here is what I did: I set Component A to show after Goal A was triggered during a past or current interaction'. Then I triggered Goal A and I was successfully identified as a contact by adding an ...
Shu Jackson's user avatar
4 votes
1 answer
2k views

Is it possible to fetch datasource and personalized content of context item?

Context Item- mypage -- Presentation ----Controller Rendering -R1 with datasource value -D1 -----R1- Personalize Content.D2 How do I refer both these data content and get it rendered in given page ...
Santosh Poojari's user avatar
4 votes
2 answers
1k views

Custom Personalization Rules Available in Sitecore 10.1 XM

According https://doc.sitecore.com/en/users/101/sitecore-experience-platform/the-personalization-conditions.html, there are many personalization rules that are still available in Sitecore XM. My ...
GoombaGoomba's user avatar

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