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Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

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Sitecore Content Profiling - Datasource item

If we assign specific profile card or assign custom profile into data source item(not the page item), then will there be profiling happens?
Iyappan's user avatar
  • 61
1 vote
0 answers
124 views

Experience Optimization active tests aren't counting visitors

Version 9.2.0 Summary After creating a content test, the number of visitors aren't reducing on page visits nor does it seem to be selecting content based on the Percentage of visitors exposed to the ...
Azz's user avatar
  • 11
2 votes
1 answer
35 views

Sitecore - Profile Keys, maximum number?

I'm currently working with a client who would like to start using personalisation for their product range. We've mapped out the number of profiles, profile keys and pattern cards which need to be ...
Kyle Cassidy's user avatar
0 votes
1 answer
127 views

Goal not firing

I am attempting to setup a goal where if a user in a single visit, visits certain 2 to 3 pages than on landing pages they will see unique content. I don't want to repeat the rule on each landing page ...
georgem's user avatar
2 votes
0 answers
219 views

Personalization on Layout Service not working when calling from JSS App

My Sitecore CD website in IIS is http://cd.my-website.com with a role as ContentDelivery. This site contains Sitecore and custom API code in Headless mode. The React code for the JSS app is on a ...
Maulik Darji's user avatar
0 votes
0 answers
170 views

Sitecore JSS Personalization simple display rule not working

We are using Sitecore 9.1 with JSS and have a fully functional site running using Angular -- all working great. Now, we would like to add personalization to our site. To do so as a simple starting ...
user411931's user avatar
1 vote
2 answers
262 views

Is Sitecore AI launched and available for use now?

I want to know whether Sitecore AI (auto personalisation) is launched already and whether it is available for use now? The below link from Sitecore says auto personalisation will be available from ...
Paulson Maclean's user avatar
2 votes
1 answer
100 views

How do I change http cache control options when a page contains personalized components?

I am using Sitecore 9.3, SXA. I want to change the HTTP Header cache-control to no-store when a page or item on that page has been personalized. How do I go about doing this? Any articles/blogs or ...
Danny's user avatar
  • 147
4 votes
1 answer
81 views

Personalisation Rule matching later than expected

Strange issue with Personalization rules and Pattern Cards. I have created a profile TestProfile with a single key TestKey (0..10). There is a Profile card TestCard which allocates 10 to TestKey. A ...
Patrick Hagemeister's user avatar
0 votes
1 answer
53 views

Personalization in EXM works partially in Sitecore 9.0.1

I just created a sample newsletter regular email campaign with personalization. I added the rule When the current month is. The mail is sent successfully. But When I view the mail, the mail shows ...
Gokilavani R's user avatar
1 vote
0 answers
100 views

Personalization conditions only switching after refreshing the page (Sitecore 8.2)

I have personalizations to hide/show sublayouts on my page based on the field values in a user's profile. When one of the conditions is met, we see that the personalizations are working as expected (...
Emily MM's user avatar
1 vote
0 answers
111 views

Post condition failed when trying to open personalization

We have a Tabs rendering which is a composite, when I clicked the personalization button on the rendering's toolbar it threw an exception: [InvalidOperationException: Post condition failed] ...
Lala's user avatar
  • 367
3 votes
2 answers
661 views

Personalization conditions switching not working in Experience Editor(Sitecore 9.2)

Conditions switching is not working in experience editor. But if I remove the content part from default rule conditions switching works properly. Any suggestions please?
Mittal's user avatar
  • 61
3 votes
0 answers
55 views

Personalization based on user's Segment

I'm having an issue with List Manager. I created a segment and created a list based on this segment but for some reason the ListSubscriptions facet is empty. anyone faced this issue, any ...
Mohamed Cherif's user avatar
4 votes
1 answer
764 views

How do I change the Sitecore Analytics cookie to be SameSite=None?

With the default security changes in browsers, third party cookies are getting blocked. Sitecore's SC_ANALYTICS_GLOBAL_COOKIE doesn't seem to have a SameSite property in it so it is being treated as ...
Jason St-Cyr's user avatar
  • 6,651
1 vote
2 answers
123 views

How can I render a "stub" one-line div for renderings hidden by personalization rules instead of having them completely removed from the DOM?

Our Sitecore 9.0 MVC solution makes extensive use of personalization rules to conditionally hide certain Renderings. But we have marketing automation software that scans the DOM for certain data-...
pirsqua's user avatar
  • 153
1 vote
1 answer
120 views

Personalization targeting Android only

I have (2) hero components, and would like to display a hero to those users who are on an android (mobile web). The "device" personalization rules I'm using don't seem to be working properly. I ...
Rob Scott's user avatar
  • 121
1 vote
1 answer
695 views

Personalization not working

We have installed a new instance of 9.3 XP and disabled the xDB functionality. The existing instance is 8.2 XM. As there are custom tables in core, we ran the upgrade scripts on core & master and ...
sukesh's user avatar
  • 2,797
1 vote
0 answers
132 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
Amitabh Vyas's user avatar
  • 2,534
1 vote
1 answer
379 views

Programmatically check if current page is personalised and get ID

I have a 2 components in my webpage running personalisation rule. Component A: 1 Rule + 1 Default Rule Component B: 2 Rule + 1 Default Rule I want to be able to check if there a personalisation rule ...
Fredric Foo's user avatar
  • 1,000
1 vote
1 answer
470 views

Component's personalization rule applies only once

In our solution we're using custom personalization rule to show/hide components based on some criteria. This rule works fine but only for the first time the user visits the page after it's published ...
konw's user avatar
  • 11
2 votes
1 answer
121 views

Creating a "visitor is new" rule

I want to create a basic rule for new visitors to my site. I've started with where the visitor identification is equal to the specific value but what is the specific value for new visitors? OR ...
NotAnotherCliche's user avatar
1 vote
1 answer
39 views

Templatized Personalization that is configurable by content authors

I have clients who would like to put personalization on components that exist on a multitude of pages, like a side bar on thought leadership or news, to get the most visibility of the personalization. ...
Jaina Baumgartner's user avatar
2 votes
0 answers
51 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
Jaina Baumgartner's user avatar
3 votes
1 answer
214 views

When should I update contact facets?

I have the following scenario: Contacts will be interacting with pages on the site that will be tagged with topics. By interacting with a page in a topic, they themselves will become tagged with being ...
Matthew FitzGerald-Chamberlain's user avatar
3 votes
1 answer
482 views

Custom Personalization Rule - Geo IP Country not working [duplicate]

I Have enabled Sitecore GEOIP services to my local instance and tried personalization based on country. This not worked as I worked local environment so it returns the local IP address (127.0.0.1). ...
Rajasekar's user avatar
  • 692
1 vote
0 answers
126 views

Analytics ID has been flagged as robot traffic even when AutoDetectBots is set to false for Layout Service call?

I am using Layout Services API call to get data from Sitecore. Layout Service API is working fine and I am getting a response back in json format. My xDB is enabled and working fine for other ...
Arvind Gehlot's user avatar
1 vote
0 answers
58 views

Getting 404 not found error with Sitecore.HabitatHome.Omni on http://habitatfitness.dev.local/sitecore/api/habitatfitness/sports/facet?sc_apikey={key}

I was doing some research on Sitecore.HabitatHome.Omni. It is working fine at my local instance but getting an error while setting up personalization. I got a 404 status code while submitting the form ...
Arvind Gehlot's user avatar
3 votes
2 answers
181 views

How to reset personalization for a component after certain number of session or visits?

I have a component on my page which is personalized to show User registration link when user hits a specific goal. But Since I do not want to force this on end users so I need end users to see that ...
Somnath Dutta's user avatar
5 votes
1 answer
293 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
SamMullins's user avatar
2 votes
1 answer
257 views

How do you programmatically access the name for the currently rendered Personalization Condition on a page?

I am working on adding data tracking attributes to some components so we can gather data on usage of the different personalized blades on each page. Is there a way to programmatically access the name ...
pirsqua's user avatar
  • 153
2 votes
1 answer
59 views

How can you run a personalisation test on two components with the same rule?

I have a Sitecore site on 8.2 in which the header comprises of three renderings, Logo, Navigation, and Quick Links. I have set a personalisation on both the navigation (blue) and quick links (red) so ...
SamMullins's user avatar
2 votes
1 answer
118 views

Can we utilize GA data instead of Sitecore xDB for personalization?

We are currently using Google Analytics in the website. We would like to apply personalization on the website based on user behavior. Can we utilize GA Data for executing Sitecore Personalize rules? ...
Jitendra Ghanekar's user avatar
1 vote
1 answer
301 views

Missing personalization rules around GeoIP

I'm trying to set up and test GeoIP personalization rules in a Sitecore 9 instance. However, when I go to personalize a page or component, the GeoIP section of the rules is missing. I've compared ...
Evan's user avatar
  • 367
0 votes
1 answer
107 views

Compare Goals engagement Points in Personalization rules in Sitecore

I have created 2 goals and assigned 5 points to each goals. Now in Component level personalization, I want to compare engagement points of each goal and display the content based on the comparison, ...
Shailesh's user avatar
  • 717
2 votes
0 answers
73 views

If you add a rendering to a SXA cache settings item will it break personalization

As the title says. If you enable caching for a rendering in SXA using a CacheSetting item e.g. under /sitecore/content/My Client/EMEA/My Website/Presentation/Cache Settings Will this prevent ...
Matthew Dresser's user avatar
2 votes
0 answers
81 views

Get content based on browsing history in analytics

I have a scenario where a client wants to build a list of articles based on the user's browsing history stored in analytics. So performing a search, but with criteria based on "because you viewed X, Y,...
Ken McAndrew's user avatar
  • 5,082
2 votes
0 answers
82 views

Error when personalizing JSS renderings

I'm getting the following error when I try to personalize a JSS component that was deployed into a JSS tenant on 9.2: > Cannot read property 'image' of undefined TypeError: Cannot read property '...
Andy Uzick's user avatar
1 vote
0 answers
1k views

Index was outside the bounds of the array exception when using personalisation via EXM

When I try to personalise an element within an email, I receive an error: [IndexOutOfRangeException: Index was outside the bounds of the array.] Sitecore.Data.Query.Tokenizer.NextToken() +2090 ...
El_Shaddai's user avatar
1 vote
1 answer
217 views

How can I debug Sitecore in case inbuilt personalization rule not working?

I have set up simple persona rule in banner rendering. Persona is set on the user and I can confirm it from Experience profile but still my rule is not executed. I have tried rule for both contact and ...
Jitendra Ghanekar's user avatar
1 vote
0 answers
140 views

Personalization not working (Pattern Card & profile Card)

Using Sitecore .NET 8.1 (rev. 151003). Created ABC pattern card & assign specific placeholder of page. Used rule: where the current contact matches the ABC pattern card in the ABCD profile. ...
Arvind's user avatar
  • 21
2 votes
2 answers
357 views

Sitecore personalization based on at least two pages visited from set of pages

I am looking to specify a personalization rules in Sitecore 8.2 where at least two pages are visited from a specific set of pages on the websites for example: Content - Home - car loans (1) ...
Arun Kumar's user avatar
1 vote
1 answer
135 views

Overlapping rules

I am trying to create two versions of our homepage for two different types of clients, based on their site tendencies. I can get the page to function as desired with either of the two client ...
Travis's user avatar
  • 11
1 vote
1 answer
257 views

Difference between Goal based personalization and profile based personalization?

I want to know that what is the main difference between goal and profile(Persona)?
user avatar
1 vote
1 answer
163 views

Will Personalization still work even if the IP is hashed or redacted

I read in the Sitecore docs that setting Sitecore.Analytics.Lookups.IpHashProvider stores the IP addresses in hashed and setting Analytics.RedactIpAddress to true sets all IP in xDb to 0.0.0.0. So ...
Lala's user avatar
  • 367
4 votes
3 answers
2k views

How to apply personalization rule programmatically?

We would like to apply personalization rule on Sitecore rendering. This rule needs to be applied on a rendering on multiple pages. Author want us to do it programmatically instead of manually applying ...
Jitendra Ghanekar's user avatar
1 vote
2 answers
244 views

Component re-render or ad hoc personalization rule verification

We have a personalization rule that depends on two values that are changeable by end-users on a page, using two dropdowns. The personalization rule works fine on a page load (we know which values are ...
Karol Szyszko's user avatar
1 vote
2 answers
374 views

How to update profile card to content Item programmatically?

The client has a requirement where they want to automate content profiling based on the meta keywords. For example, if the user creates a content item and add meta keyword as "Cycle" then while saving ...
Jitendra Ghanekar's user avatar
2 votes
2 answers
345 views

Does Sitecore SXA supports personalization between rendering variants?

I have come across the situation where we want to implement personalization between the rendering variants for a given rendering. I know we can do the personalization between the renderings but I'm ...
Mrunal Brahmbhatt's user avatar
2 votes
0 answers
321 views

Personalization Rules are not working as intended

i've a Sitecore 9.1.1 website on a Windows server2016 with IIS 10. I've enabled the xDb features but the "Personalize" button in the rendering details section is not available. I've seen that the ...
Tharnadar's user avatar