Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

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Sitecore Personalization and Machine learning for anonymous users

We have a website developed using sitecore with no authentication functionality. We want to implement new sitecore features in this website. How can we implement sitecore personalization and machine ...
Vinod Chavan's user avatar
0 votes
0 answers
154 views

Capture past goal visit information for an anonymous user in personalization

I have senario in my project,where I need to personalize user journey. On first visit user does some interaction in my site and trigger few goals and when he visits for the second time I need to ...
Adithya K.'s user avatar
1 vote
0 answers
73 views

Personalization default condition is not triggering

I want to do the personalization for a particular component when the anonymous user will revisit the site whereas the rule which I have set is "where the visit no. is greater than 1".I haven't cleared ...
Adithya K.'s user avatar
10 votes
1 answer
723 views

Personalization conditions switching doesn`t work in Experience Editor

We are on 9.1.0, Initial Release We personalize one particular rendering on page item. There are some different conditions that have different datasource item for this rendering. Personalization ...
Dan Abramov's user avatar
0 votes
2 answers
466 views

Which need to choose JSS Tracker vs Layout Service for Personalization?

As per link JSS Personalization, In a JSS site, there are several paths to collecting analytics like via JSS Tracker and Layout Service. Which one is better suite for this purpose?
Abhishek Malaviya's user avatar
5 votes
2 answers
141 views

Are Pattern Cards on user/visitor session based?

When a visitor/user gets assigned a pattern card, does it stay with that visitor across multiple sessions? ex: If a carded visitor leaves and returns days later, are they still assigned that card, ...
Michael's user avatar
  • 520
0 votes
1 answer
64 views

Sitecore multiple goals unexpected behaviour

I am facing the issue with goals, I have created multiple goals according to our requirement as below: After that, I have assigned a goal to respective pages like Ciaz goal on Ciaz page, Baleno Goal ...
Ratnesh Pandey's user avatar
0 votes
2 answers
121 views

AB Testing (Component Level) Variant Preview floating bar is disappearing after page load in Experience Editor

While doing component testing Variant Preview floating bar is disappearing after page load in Experience Editor. We are using Sitecore 8.2 (rev. 170728). Please let us know if anyone faced this issue ...
Gopinath's user avatar
0 votes
1 answer
280 views

How do you define specific channels in Marketing Control Panel/Sitecore Analytics?

In Sitecore 9 Experience Analytics, how do you define specific channels in Marketing Control Panel -> Taxonomies ->Channel->Online such as paid search ,referral to Experience Analytics- ...
sindu's user avatar
  • 619
1 vote
1 answer
44 views

Can defined patterns of unknown visitors cause problems when implementing this practice?

Currently we have defined patterns to determine if the visitor is a job seeker, an advisor, a client... However, visitors who do not fall into one of these categories do not appear in Sitecore ...
Sébastien Thibault's user avatar
1 vote
1 answer
380 views

Multiple versions of sitecore item under the page testing are retrieved from solr index

After the creation a page test for item, which is recorded to SOLR index, in Experience Optimization and creation some page versions to test against (during the test creation), when I get items from ...
bavad's user avatar
  • 11
0 votes
1 answer
245 views

How do you programmatically determine which Profile Pattern has been applied to an individual rendering?

I want to provide the Profile and Pattern Card names for a particular rendering to global javascript variables on the front end. How can I programmatically lookup these values from the ...
TomT's user avatar
  • 1,079
2 votes
3 answers
418 views

Pesonalization rule for the page - not component level

is there any way to show the separate page based on personalisation rule? i need to show one page when the user is authenticated and another page when user is not authenticated. Personalization is ...
Hussain's user avatar
  • 482
1 vote
1 answer
108 views

Is the marketing control panel available in Sitecore 9.1 XM?

I am doing some investigation into in-session personalisation, no historical data being stored with xDb. I have everything working with XP but as I do not require any of the additional functionality ...
Stuey192's user avatar
4 votes
1 answer
170 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
Diego's user avatar
  • 5,668
0 votes
1 answer
379 views

How to use geo IP rule for setting the language in Sitecore?

My requirement is to set the language for the site based on the location. I planned to use a geo IP rule. Referred to the below link but I'm not able to figure out how the geo ip rule should solve ...
sindu's user avatar
  • 619
0 votes
1 answer
273 views

How to get SXA datasource items from personalization

I'm trying to get all datasources of a rendering, including personalization. As we are using SXA the datasource strings look like this: local:/Data/Test What is the best way to get the item from ...
Lars-Pascal Körber's user avatar
1 vote
0 answers
86 views

Sitecore Rule based Personalization

We are using Sitecore 9.0 Update 2 in PAAS and trying to implement Rule based Personalization based on date time . I am able to configure the rule but it is not getting executed and not showing any ...
Alivor Tikos's user avatar
0 votes
1 answer
1k views

The remote server returned an error: (403) Forbidden. upon clicking Personalize button of any component

I am getting the below error on clicking Personalize button of any component in production sitecore instance which is working fine in other environments. We are using Sitecore 9 and SXA. I have ...
Manideep Yechuri's user avatar
4 votes
2 answers
1k views

Sitecore custom personalization rule not appearing in Custom Rule Editor

I am facing a weird issue. Our custom personalization rules are not appearing in the Rule Set Editor window. These are not new rules and they used to appear all the time. All the already applied rules ...
Foysal's user avatar
  • 506
6 votes
1 answer
766 views

How to group multiple rules to one rule condition?

We are looking on how to consolidate a list of rules under a category or group condition. So, instead of content editor selecting multiple rules on a component, he/she selects something like "where ...
Mohit's user avatar
  • 361
6 votes
3 answers
369 views

How many personalization rules are too many? At what point does page/site performance start to take a hit?

A client wants to do basic personalization with a rule that changes a header image based on geolocation/zip code. They would like to try and cover as many individual zip codes as possible in a region. ...
Jim P.'s user avatar
  • 61
2 votes
1 answer
605 views

Profile cards and Pattern cards

As I am working on profile cards and pattern cards, So would like to get information about below scenario. What is the use of Profile's Key field while creating profile? And how sitecore uses them(...
Kumari Dimple's user avatar
6 votes
1 answer
487 views

How do I access a custom Interaction facet using Tracker.Current.Session?

I have a custom xDB/xConnect Interaction Facet that I have created using Sitecore's documentation found here: https://doc.sitecore.net/developers/xp/xconnect/xconnect-model/facets/creating-facets/...
Pete Navarra's user avatar
  • 14.6k
3 votes
1 answer
355 views

JSS Layout Service and Personalization

When using the JSS Layout Service with my Angular application, I notice that if I add personalized content to my component, the response (and display) I get back from the Layout service depends on a ...
Toby Nunn's user avatar
1 vote
1 answer
424 views

JSS SSR headless mode vs api only for personalization

Are there in any difference in personalization usage when using JSS SSR headless mode vs jss api only mode (with layout services where can use personalization). We are in process of getting jss ...
Akanksha's user avatar
2 votes
1 answer
736 views

Some Sitecore 8 conditions for conditional renderings seem missing in Sitecore 9

I tried to use some of the OOTB conditional rendering rules for personalization I had running in a Sitecore 8 instance, after upgrade/migrate to Sitecore 9 and ran into the fact that some of them no ...
Joost's user avatar
  • 505
6 votes
4 answers
3k views

Personalization Conditions not Executing - Intermittently working

I have some personalization conditions. None of these seem to execute. When debugging, none of the rules stop with break points. I have tried using the most simple built in rules such as when [date] ...
Jonathan Folland's user avatar
2 votes
1 answer
625 views

Personalization for Global Components (such as header and footer)

Our client has asked that we make the header and footer of their Sitecore site (version 8.2) personalizable and A/B testable. Usually I would create a 'settings' item in the content tree for the ...
R. Allinson's user avatar
4 votes
1 answer
334 views

Testing Personalization rules with Explore Mode presets

I am very new to Sitecore (8.2) and was given an assignment to have a possibility to view pages with different users (member, registered, etc) in the Explore Mode. The goal is when I select a ...
BrB's user avatar
  • 141
3 votes
1 answer
247 views

Conditional Rendering Rule Order

Does anyone know how to change the order of the conditional rendering rules when you try to personalize a component? I've added a custom rule that I'd like to show up at the top of the list, but it's ...
jtresidder's user avatar
1 vote
1 answer
262 views

Failed to extend contact lease for contact

We have currently enabled the Sitecore OOB Personalization module, and have developed some custom conditions and actions to display a particular component on the website. When a user authenticated ...
adarsh's user avatar
  • 818
3 votes
2 answers
860 views

Rule condition with multiselect?

I'm trying to find a way to allow a user to pick from a multi-select list as part of a rule condition, but I'm not having any luck. My exact scenario is that each user on the site needs to identify ...
jtresidder's user avatar
2 votes
2 answers
2k views

Share Sitecore content to Native Mobile Apps (IOS swift and Android java)

If we wanted to provide data (get/set operations on content tree, analytics, personalization, tracking data) from Sitecore 9 to native mobile apps (not based on Sitecore Mobile SDK and Xamarin but ...
Amit Kumar's user avatar
9 votes
1 answer
813 views

Tracking for profile not working after upgrade

After migrating from Sitecore 8.0 update 3 to Sitecore 9 update 1 using Sitecore Express Migration Tool 3.1, I have completed: Rebuild search index Rebuild link databases Deploy marketing definitions ...
Cuong Nguyen's user avatar
5 votes
1 answer
750 views

Sitecore AB Testing with different components

I know I am touching a bit of Personalization here. But I am trying to understand something pretty basic. I want to do A/B testing but not with a different set of content (data source) but two ...
Night Monger's user avatar
2 votes
2 answers
307 views

'Profile Card Value' is empty

In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror. Subsequently,...
NutsAndBolts's user avatar
  • 1,268
5 votes
2 answers
399 views

Is it possible to have several campaign personalisation for the same component?

I need to develop a specific feature that allows me to personalize a component "banner" of a page based on campaigns.(so basically this is based on querystrings in url) Here is my configuration: For ...
Aliz's user avatar
  • 171
1 vote
1 answer
434 views

"Reach" statistic in "Personalized Experience" dialog of Experience Editor is not showing correct values

I've recently been looking at some of the personalization statistics offered in Sitecore's Experience Editor and noticed that some of the numbers are not correct. I'm not sure if this is an issue in ...
bushland25's user avatar
1 vote
1 answer
230 views

Personalisation between multiple sitecore instance with same or different subdomains

We have multiple sitecore websites hosted on their own instances with same domains below: mainsite.com siteA.mainsite.com siteB.mainsite.com (with authentication enabled) siteC.mainsite.com And ...
Nil Pun's user avatar
  • 2,263
0 votes
1 answer
630 views

Run personalization rule programatically

I have built a custom peronsalization rule that sets a theme against a component. Each user can also choose a site theme which is stored against a contact. I then want to use this logic to build up ...
JKerny's user avatar
  • 339
3 votes
1 answer
873 views

Personalisation based on current or previous visited pages

I am looking to implement some basic personalisation on our site. Our business services multiple sectors. The page hierarchy looks a little like this: Home Aerospace Aero Wings Aero Cockpits Cars ...
Mike's user avatar
  • 155
4 votes
1 answer
514 views

Sitecore Personalization on EXM is not working

We use Sitecore 9 update 1 and we utilize the out of the box Email Experience Manager (EXM) of it. But we encountered an issue with regards to personalization of an email campaign. It seems the ...
Hanz Kristopher Enriquez's user avatar
1 vote
0 answers
337 views

Failed to get type of condition exception when applying personalization rule, based on QueryString

We are trying to personalize a component based on a Device Detection rule where the query string matches value. This is not working properly and below error is getting logged in Sitecore logs. Any ...
Manohara Prasad's user avatar
1 vote
1 answer
646 views

Unit testing Sitecore custom rules

For a project I am using a bunch of custom Personalization rules, the only problem I am facing at the moment is that it takes quite a while to load the rules and I can't find any good examples of a ...
Coen van Campenhout's user avatar
2 votes
0 answers
437 views

personalization not applying on first load

I have a rendering that I've set personalization on to hide when not anonymous (i.e. logged in), but show otherwise. On first load of page, this doesn't work, but refreshing the page, it applies? I'm ...
mp3duck's user avatar
  • 475
2 votes
1 answer
217 views

Personalize an Email Campaign message

I am working on the personalization of the Email Campaign OOTB of Sitecore 9 Update 1. What I need to do is to be able to send a content to specific segments of recipients/contacts. What I did: ...
ZQuiray's user avatar
  • 430
11 votes
1 answer
505 views

Excluding IPs from analytics, but keeping personalization.

I want to exclude some groups of internal users from analytics, but keep the website personalized for them (and gather data for future personalization). I tried 2 approaches and none of them worked: ...
Martynka's user avatar
  • 151
5 votes
2 answers
430 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
Prashant Tomar's user avatar
0 votes
1 answer
454 views

"Application access denied." when viewing roles

I am getting an Application access denied. message when viewing the roles, when trying to edit a personization rule ("where the current user is a member of the specific role"). When I click specific ...
mp3duck's user avatar
  • 475