Questions tagged [redis]

Questions on Azure Redis Cache in combination with Sitecore

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Sitecore Redis Timeout Exception on ZADD Shared_ExpirationIndex

We are using Sitecore 9.3 in our multi-site application. And we are using Redis Cache in one of our application. We are suddenly facing the below exception in our Redis server. Please find the below ...
Geetha's user avatar
  • 113
2 votes
1 answer
140 views

Azure PaaS Redis System.NullReferenceException at Sitecore.SessionProvider.Redis.StackExchangeClientConnectionAsync

We are encountering the following error frequently in our application. Problem Id: System.NullReferenceException at Sitecore.SessionProvider.Redis.StackExchangeClientConnectionAsync+<EvalAsync>...
Himmat Singh Dulawat's user avatar
1 vote
1 answer
557 views

For upgrading Azure cache for redis 4 to 6 , Do we need update NuGet Package of StackExchange.Redis also

For upgrading the Azure cache for Redis v4 to v6, Do we need to update the NuGet Package of StackExchange.Redis also
Pandurang Shinde's user avatar
13 votes
1 answer
2k views

Can I upgrade Azure Redis version 4 to version 6?

I heard that Microsoft will retire Azure Redis version 4. My Sitecore instance is using this resource. Am I safe to upgrade to Azure Redis version 6?
Tamas Varga Sitecore's user avatar
1 vote
0 answers
340 views

Facing Redis connectivity issue in the sitecore docker container

I am facing the following error while establishing a connection with Redis in the docker container. {"Message":"An error has occurred.","ExceptionMessage":"Timeout ...
Rajendra Patil's user avatar
0 votes
0 answers
873 views

Redis Exceptions : from High CPU or Redis exceptions causing High CPU

I am trying to debug the reason for these errors raised on Sitecore 8.2u5 on Azure PaaS , Redis Plan C1. We had already have deployed Sitecore patch Sitecore.Support.210408.config , in which the ...
Abhay Dhar's user avatar
  • 1,655
0 votes
1 answer
151 views

Resolve Sitecore.XConnect.Operations.FacetOperationException - should CDs share common redis cache?

The logs of my site are getting full with Sitecore.XConnect.Operations.FacetOperationException. The site uses Sitecore 9.2 in a load-balanced setup on azure with CD1 in UK South and CD2 in UK West ...
Matthew Dresser's user avatar
0 votes
1 answer
132 views

Unable to read Sitecore data written in Redis

We are evaluating REDIS vs SQL Server for session state. During testing, we found that data in REDIS is not readable. It looks like encrypted with assembly information or maybe it is showing an error. ...
Mrityunjaya Pathak's user avatar
3 votes
2 answers
258 views

What part of the sitecore PAAS setup is using redis?

We're using Sitecore 9.1 and are having some issues with our session management. After changing it from Redis to InProc (both session-state and shared session-state), the issues disappeared. What ...
Rik's user avatar
  • 313
0 votes
1 answer
893 views

Redis giving "ERR Error running script" - memory > maxmemory

I'm running into this error on my Sitecore prod CD instance, as well as its failover: ERR Error running script (call to f_f61bd104cdd24acf438fe02407a37f4334659383): @user_script:4: @user_script: 4: -...
Ken McAndrew's user avatar
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1 vote
1 answer
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Storing custom data in Redis

Our Sitecore 9.2 PaaS website uses federated authentication for logging in our end users, and we are looking for a secure place to store refresh- and access-tokens (pref. serverside). We would prefer ...
Hos's user avatar
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6 votes
0 answers
908 views

Overriding expired contact session lock for contact id

Sitecore 9.1 We recently moved to Redis in Azure for session. When session is unavailable for a short period of time, the I see the logs below for 10's of thousands of lines. Other than Redis never ...
Chris Auer's user avatar
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1 vote
1 answer
132 views

CD Instance is configured for Private session but Redis is showing keys for both Shared and Private Session

Our CMS instance is using "In Process" session state and CD instance is using "Out of Process" session state. We have configured it for private session state using Sitecore ASP.NET ...
AlokBhatt's user avatar
  • 145
2 votes
0 answers
147 views

Losing Session Value in Sitecore 9.0.2

I have a Sitecore 9.0.2 portal in Azure PaaS from where we are making some transactions. I am posting form to the payment gateway using form post method and gateway is returning the response to a ...
Alok Kumar's user avatar
1 vote
1 answer
324 views

Location of Redis cache connection String in XC 9.2.0 PaaS Scaled

I have installed Sitecore 9.2.0 XC Scaled in Azure PasS. Hence there are two Redis cache has been created in azure portal, one for XC and one for XP. I was able to find out where the Redis cache ...
Arkadeep's user avatar
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2 votes
1 answer
1k views

Redis Cache Shared Session Configuration

I'm trying to configure Redis cache session storage for my CD environments. I'm following this document -> https://doc.sitecore.com/developers/90/platform-administration-and-architecture/en/...
scFootsteps's user avatar
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1 vote
2 answers
2k views

Sitecore PAAS Redis Exception [duplicate]

We are using Sitecore 9.0.2 deployed in PAAS and CD app service is showing below error and logs are full of this kind of exceptions: ERROR ProcessExpiredItems => System.TimeoutException: Timeout ...
Alivor Tikos's user avatar
0 votes
1 answer
217 views

Sitecore XM with Redis cache

Need to know if Client is having Sitecore XM license. Is redis cache will be allowed to be used with XM license? Any thoughts will be good.
Vinayak Chauhan's user avatar
1 vote
1 answer
2k views

Redis timeout errors in Azure PaaS [duplicate]

We are using Sitecore 9 Update 2 and SXA 1.7.1 in azure PaaS. We are facing issues with Redis cache. The website suddenly throws below error when we looked at Redis cache usage in Azure it's showing ...
Alivor Tikos's user avatar
0 votes
0 answers
693 views

Are there specific configuration requirements for Redis in Azure?

We're attempting to configure Azure Redis cache, I'm confident the connection string is correct as the logs suggests it's been able to make a connection. However my knowledge of using Redis with ...
Jason Bert's user avatar
7 votes
1 answer
4k views

Azure Redis Cache, is it necessary for Sitecore?

Currenty we are running Sitecore 9.0 on Azure Paas. I would like to know which is the purpose of the Azure Redis Cache? Reading some documentation it seems that it´s to store session properties of ...
Marc Cals's user avatar
  • 355
7 votes
1 answer
376 views

How can I verify that Azure Redis and Shared Session is working correctly?

I have 3 Sitecore 9.0.2 Azure IaaS Content Delivery Servers running. All are using Azure Redis Cache for private AND shared session. And all behind an Azure Load Balancer. Configuring session and ...
Pete Navarra's user avatar
  • 14.6k
0 votes
2 answers
2k views

AWS Redis session provider exception- No connection is available to service this operation: EVAL

I'm trying with Sitecore 8.2 and Sitecore 9.0.2 to change the session state provider from inproc to AWS hosted Redis session provider and get the following exception: [RedisConnectionException: No ...
Mohit's user avatar
  • 361
3 votes
0 answers
434 views

Sitecore Redis engine version compatibility

I'm planning on using Redis for shared and private session for my Sitecore 9 update 1 site. There is already an existing Redis cluster running using Redis version 4.0.10. I believe the Azure Redis ...
Jeroen's user avatar
  • 1,214
1 vote
0 answers
295 views

Redis session provider not working on Azure PaaS webapp

I am working on a Sitecore 9 solution which is hosted on Azure PaaS. I have a simple piece of code that is meant to store an object in session which works fine on my local machine but once deployed ...
PratikT's user avatar
  • 61
1 vote
1 answer
808 views

Sitecore fails when memory > maxmemory in Redis

If you don't switch to another tier in time; Sitecore returns an Application error and is not available anymore. Monitoring Redis can be one solution, but are there any other options available? See ...
bartp's user avatar
  • 85
10 votes
4 answers
5k views

Azure Web App Redis timeout exceptions when under load

We are performance testing our Sitecore hosted in azure web apps (2 CD S3) which uses Premium Redis. There are no error during normal UAT and SIT. However, on performance testing there are quiet a ...
Nil Pun's user avatar
  • 2,273
7 votes
2 answers
730 views

Redis Cache with Glass mapper interfaces in Sitecore 8.1 and above

I'm using Stackexchange.Redis for Redis cache on Azure with Glass mapper and Sitecore 8.1 - For Glass mapper implementation I'm using interfaces as models and maps configuration to get the data. Now ...
Paritosh Tripathi's user avatar