Questions tagged [sitecore-personalize]

Sitecore Personalize is cloud-native solution for delivering tailored experiences to every customer, on any channel, and at scale. Any question relevant to this, can make use of this tag.

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Custom condition throws error 'The code produced is invalid'

I have created a custom condition in Personalize that checks whether the current date and time is after a target date and time specified in UTC timezone (see full code below). When I test the ...
Erik's user avatar
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Personalize component to show a different layout

I have a page that has a form displayed on it, I need to personalize the page so that once the user submits the form, I should hide the form and show a completely different component (for example a ...
AME's user avatar
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Store guest or customer data in Sitecore CDP only for configured domain

I used the Engage JavaScript library on my website via the integration type "Client-side integration without tag management system". I am able to see all the guest and customer information ...
Saiprasad's user avatar
1 vote
1 answer
183 views

Sitecore Personalize Preview not working

I am working on a POC for a potential client using the sandbox that Sitecore has provided. This is for a localhost Sitecore website. Here are the steps: I created an alert banner that should appear ...
Anthony Fernandes's user avatar
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How can I use the output of a decision table with SUM, MIN, MAX hit policy?

If I set the Hit Policy as “Collect:Sum” the output in the test canvas is not what I expect. For example my expected output from the following decision table is 3. When i run this decision model for ...
Sarah O'Reilly's user avatar
1 vote
1 answer
143 views

Creating a personalization rule based on user LastLogin date

I have a requirement to create a personalization rule to change the rendering display based on whether the user is First Time user or New User. The first-time user will be decided if the users last ...
Debaparna's user avatar
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Tracing 500 Errors in Sitecore Personalize & CDP - Failure to Execute Flow

While having the network tab open in F12, one of the responses indicates a 500 error. Inspecting the response reveals a developer message but no friendly name of the actual object, only a GUID. ...
Walt's user avatar
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1 answer
135 views

Page level decision models

I have created one Decision model(ie:GenderWiseDisscount) with Male and female offers, If User registered as Male should trigger 15% off web experiences and Female should trigger 20% off web ...
Tammanagouda Patil's user avatar
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1 answer
979 views

Sitecore CDP certification question patterns sample of scenario based questions

I am planning to attend Sitecore CDP & Personalize certification exam. I went through the advised certification materials. I came to know the question are scenario based not the concept based. Can ...
Manickamanikandan's user avatar
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190 views

CDP Experience / Decision Model Error: "API response must be valid JSON"

Running into this invalid JSON error when I try to use my decision model to send offer data to be used in the experience. I've tested the decision model in test canvas and see that the offer is ...
Nicholas Guevara's user avatar
1 vote
2 answers
152 views

How to resolve context parameter on offer in Sitecore CDP?

I have Sitecore CDP Interactive Experience defined based off Decision Model that returns an offer. On offer data I have context parameter ${guest.firstname} defined but its not resolving its value and ...
Harsh Baid's user avatar
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Sitecore CDP triggered experience. Trigger limitations

I have faced an issue with triggered experience: I need to have 4 events as a trigger (ADD, VIEW, CHECKOUT, IDENTITY). It works fine for any 3 events combination, but for 4 events server returns an ...
x3mxray's user avatar
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In Sitecore Personalize, how can I use HTML passed from a decision model as HTML in a web experience?

I have created a web experience that is using a decision model. My decision model is returning HTML and I want this to be used as HTML in my web experience.
Sarah O'Reilly's user avatar
2 votes
2 answers
461 views

In Sitecore CDP and Personalize, Is it possible to get the guest ref using the Browser Id?

I have the browser id of the guest in Sitecore CDP and Personalize, but I want to update the guest using the REST APIs. To update the guest using the REST APIs I require the guest ref. Is there a way ...
Sarah O'Reilly's user avatar
2 votes
1 answer
85 views

Regardless of what currency I send into Sitecore CDP, it is being converted to another currency. How is the currency setup in CDP?

I am sending in ADD stream events into Sitecore CDP or Sitecore Personalize with the currency set to EUR yet the currency is USD in the guest profile. How can I set the currency to EUR? How is the ...
Sarah O'Reilly's user avatar
2 votes
1 answer
108 views

In Sitecore Personalize, how can I use a Map in my decision table?

I am building a decision model with a programmable that returns a map. How can I use attributes from this map in a decision table?
Sarah O'Reilly's user avatar
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1 answer
73 views

In Sitecore Personalize, how can I use the trigger for my full stack triggered experience/experiment in my decision model?

I am creating a triggered experience that is triggered when a session closes. In my decision model, I want to determine personalization based on what happened in the session that closed and triggered ...
Sarah O'Reilly's user avatar
2 votes
1 answer
89 views

In Sitecore Personalize, what are decision models? and how can I use a decision model?

I know that decisioning is a rule based engine for personalisation, but how can this actually be used in an experiment or experience?
Sarah O'Reilly's user avatar
1 vote
1 answer
55 views

In Sitecore Personalize, why is a control group is not being created automatically when I create a variant?

When setting up an AB test in Sitecore Personalize, I can create a variant but there is no automatic control group getting created.
Sarah O'Reilly's user avatar
1 vote
1 answer
70 views

In Sitecore Personalize, Why I can’t see any data in the operational tab for my Web Experience?

When creating a web experience in Sitecore Personalize I want to see the experience executions in the operational tab. I can see my web experience executing on my website, but my executions aren't ...
Sarah O'Reilly's user avatar
1 vote
1 answer
108 views

In Sitecore Personalize, how can I test full stack triggered experiences/experiments?

I have created a Full Stack Triggered Experience in Sitecore Personalize and now I want to test it before making it Live. For Full Stack Interactive Experiences and Web Experiences I have a 'Test' or '...
Sarah O'Reilly's user avatar
1 vote
1 answer
100 views

The Sitecore CDP JavaScript library is not loading on my site why?

I'm trying to load the Sitecore CDP JavaScript library but I keep getting HTTP 403 forbidden. What is causing this error?
Sarah O'Reilly's user avatar
1 vote
1 answer
367 views

In Sitecore Personalize, what is the difference between experiences and experiments?

I want to show some personalized content to customers using Sitecore Personalize. How can I tell whether I should be setting up an experience or an experiment? Both an experience and an experiment ...
Sarah O'Reilly's user avatar
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1 answer
104 views

In Sitecore Personalize what is API Response? What is Webhook Composer? What is FreeMarker?

When creating a full stack experience (or experiment) in Sitecore Personalize, I need to write FreeMarker either an API Response or Webhook. What is FreeMarker?
Sarah O'Reilly's user avatar
1 vote
3 answers
214 views

Why is my CHECKOUT stream event failing in Sitecore CDP/Sitecore Personalize?

When trying to create an order in Sitecore CDP/Sitecore Personalize, I am sending in an ADD, CONFIRM and CHECKOUT event but my checkout event is continuously failing. Why are some reasons that a ...
Sarah O'Reilly's user avatar
1 vote
1 answer
146 views

Why is my full stack triggered experience in Sitecore Personalize failing with the error NO DECISION?

When I have created a Full Stack Triggered Experience in Sitecore Personalise that is using a Decision Model. The Full Stack Triggered Experience is failing when it is triggered with the error NO ...
Sarah O'Reilly's user avatar
0 votes
1 answer
106 views

How can I use path parameters in my connection in Sitecore Personalize?

When i'm integrating with a connection that has a path parameter such as GET https://api.com/products/123 How can I setup my connection in Sitecore Personalize to pass in the product Id (e.g. 123) as ...
Sarah O'Reilly's user avatar
2 votes
1 answer
364 views

Why is Preview not working in my Web Experience/Experiment in Sitecore Personalize?

After creating a web experience or web experiment I want to use the Preview button to see what my content will look like on the website before going live. Why is Preview not working on my website?
Sarah O'Reilly's user avatar
2 votes
1 answer
235 views

Why is my identity event not changing my visitor into a customer in Sitecore CDP/Sitecore Personalise?

When a guest logins in I want their guest profile in Sitecore CDP to move from visitor to customer and have the profile merged with any existing matching profile.
Sarah O'Reilly's user avatar
2 votes
1 answer
81 views

How can I return multiple outputs from a Sitecore Personalize decision table?

If I am returning content, offers or products from a Sitecore Personalize decision table how can I return more than 1 content/offer/product?
Sarah O'Reilly's user avatar
1 vote
1 answer
50 views

Why can’t I output Lists from my Sitecore Personalize decision model?

Using a programmable in a Sitecore Personalize decision model, I want to return a List but List is not an available type in the dropdown.
Sarah O'Reilly's user avatar
2 votes
1 answer
130 views

How can I use Sitecore Personalize web experiences on single page applications?

If I want to run a Sitecore Personalize web experience (or web experiment) on a single page application, how can I achieve this?
Sarah O'Reilly's user avatar
4 votes
1 answer
314 views

Why are my Sitecore CDP and Personalize stream events failing?

What are some common issues that can cause my stream events to fail?
Sarah O'Reilly's user avatar
4 votes
1 answer
131 views

How can I enable debug mode in Sitecore CDP and Sitecore Personalize?

In Sitecore CDP and Sitecore Personalize, debug mode can be turned on to see all the configuration and data in the platform. How can this mode be turned on in the platform?
Sarah O'Reilly's user avatar