Questions tagged [tracking]
For questions related to Sitecore's tracking features for analytics, including the tracking data models, architecture, visitor identification, the submission of tracking data to Collections for storage, and the tracking of contacts, interactions, events, goals, etc.
65
questions
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52
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Tracking logged In Contacts in Sitecore 10
I am working on sitecore 10.1 project. We have login mechanism in our site so if user is logged in, we are identifying the contact based on the identifier(profile id of user).
If the contact does not ...
- 53
0
votes
1
answer
314
views
Implement Cookie and consent management in Sitecore Headless App
I implemented the Cookie and consent management functionality (Manage a contact's tracking consent choices (sitecore.com)) in the Sitecore 10.1 + Sitecore NextJS (18.0.0) using the Sitecore.Analytics....
- 562
2
votes
3
answers
118
views
Disable xDB in Multisite Website
Can we enable xDB for a specific website and disable it for other? I know we have this option for xdb tracking but what about Xdb.Enabled? can this setting be true/ false for a specific site?
2
votes
1
answer
68
views
Search by Contact id in Sitecore experience profile
We have enabled anonymous user tracking in Sitecore 10.1 and we can see data in experience profile with name shown as Anonymous. We want to implement the search by contact id in the experience profile....
- 117
1
vote
2
answers
131
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Does disabling Sitecore XDB and Tracking help in improving Site Performance?
Can disabling Sitecore XDB and tracking help in improving Site Performance ?
What all can be functionalities/ features can be impacted if we disable them ?
0
votes
1
answer
102
views
Where to fire a custom XConnect event on page load?
I have a case where I want to fire a custom page event but only for a specific page template. This means that whichever pipeline I fire the event from, I need access to:
Current page's template ID OR ...
- 1,590
1
vote
1
answer
53
views
Track users based on certain credentials
I would like to track user activity based on some of the details that they provided. Eg. internal sites that they have visited, number of logged in times, amount of time that they have spent of ...
- 31
1
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0
answers
148
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Geolocation not working on Local [closed]
I have configured a page for personation based on GeoIP but it doesn't work on my local. I have used a chrome extension to fake IP address. I can see Sitecore.Analytics.Tracker.Current.Interaction.Ip ...
- 235
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0
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88
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How do I track contacts and see their visits upon registering to my site?
This is the method I have to register a Contact and their facets to the xDb (I have also registered some of my personal facets). However upon registering, my known contacts visits and visit duration ...
- 31
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1
answer
89
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Tracking User Personal Information in sitecore CDP
In sitecore CDP, I'm using Email Corner PopUp template to Track user email address and their Interactions on the site, Now I want to get first name, last name, gender of the user. For this , am I need ...
- 97
2
votes
2
answers
489
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Send tracking data to Sitecore CDP
I am currently working with Sitecore CDP. I have Sitecore site .when user visit the site , I need to capture the user Interactions using Sitecore CDP, In Official Document I found JavaScript snippet ...
- 97
2
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1
answer
279
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Sitecore - Application Insights Telemetry - Custom properties
I am struggling with accomplishing the following scenario: I need to create a custom property for Application Insights, containing an identifier for the user (which is read from the data store at ...
- 73
1
vote
1
answer
84
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Recipient Activity tab under email template item does not track unsubscribe contact data
We are unsubscribing contact through client api and using custom url in email campaign message and calling custom method, we are using the below code :
_clientApiService.UpdateListSubscription(new ...
- 219
1
vote
0
answers
501
views
Sitecore Forms Field tracking controller issue
When we tried to submit the form, we are getting NullReferenceException in FieldTrackingController. Its not even hitting our server side custom submit action. We did rebuild link database and indexing....
- 177
0
votes
1
answer
167
views
Tracking external downloads with Sitecore analytics
I am using Sitecore 9.1.1 with SXA 1.8.1. I have a set of pdfs stored externally but I would like to use Sitecore Analytics to register download page events when someone is downloading the documents.
...
- 121
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votes
0
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80
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New Interaction doesn't show after 2nd: using IdentifyAs
I am developing a function to support tracking user behavior through a mobile app.
Below is the current scenario:
Case 1: Anonymous User 1 - Working fine:
Anonymous user visits the page, then these ...
- 153
1
vote
0
answers
242
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Sitecore.Analytics.Tracker.Current.Contact.IsNew is returning false always even if all cookies are cleared
Basically, on form submit, I'm trying to store data into contact's Personal Info facet for an anonymous visitor who is visiting the website for the first time using the code here from the official ...
- 953
2
votes
1
answer
78
views
Explore mode GeoIP data not available
In Sitecore Experience Editor Explore view I am facing one issue in which I am not getting any country list in GeoIP section under Visitor information. Below is the screenshot of my page.
Please ...
- 61
0
votes
0
answers
346
views
Tracker.Current is null on CD for media request event
I'm using Sitecore 9.1.1, and I've wired an event up to media:request that forces a track of the download page event, as well as increments a counter of number of downloads that a user has performed ...
- 5,092
2
votes
2
answers
347
views
How to map tracking field with glass mapper
Using native Sitecore ways, the following can be achieved by doing:
var pageItem = Sitecore.Context.Item;
var trackingField = new TrackingField(pageItem.Fields["__Tracking"]);
The question is ...
- 181
4
votes
1
answer
831
views
How do I change the Sitecore Analytics cookie to be SameSite=None?
With the default security changes in browsers, third party cookies are getting blocked. Sitecore's SC_ANALYTICS_GLOBAL_COOKIE doesn't seem to have a SameSite property in it so it is being treated as ...
- 6,751
0
votes
2
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323
views
How tracking works for Layout service used for Mobile apps (API-Only Mode)?
I'm new to JSS, I need to use JSS Layout service to send personalized content to a Mobile App(API-Only Mode).
From Jss Documentation
Via Layout Service
Layout Service requests are tracked on ...
- 463
1
vote
1
answer
503
views
JSS Tracking API example fetch errors
I am trying to use the JSS Tracking API, according to https://jss.sitecore.com/docs/fundamentals/services/tracking, with Sitecore XP 9.1. Following the example code:
import { trackingApi } from '@...
- 1,897
3
votes
1
answer
902
views
Experience Forms Tracking Issue - alias should not be null or an empty string. Parameter name: alias
We are getting the error once we submit the Sitecore 9.1 form. This is happening when we enable the checkbox Is tracking Enable in Sitecore core form.
and this error is not with Standalone role, only ...
- 59
2
votes
1
answer
148
views
Tracker.Current is NULL inside email in EXM
I currently have a Sitecore form that has only one field, an email field. When submitted it sends an automated email to the email address inputted by the user. In the email body, I have a controller ...
- 389
0
votes
1
answer
288
views
Pass form field value to controller rendering in EXM
I am using Sitecore forms and EXM. I've saved the contact in xdb then I'm using standard Sitecore email campaign message to send an automated email. In this email, I have a put a controller rendering ...
- 389
1
vote
1
answer
519
views
Tracker.Current.Session.Interaction.IP is returning the IP of my site (localhost) rather than the client IP
I'm trying to use geolocation data in my code, and I found that the reason it isn't working is because the IP address in Tracker.Current.Session.Interaction.IP is returning as 127.0.0.1 (localhost, ...
- 1,302
1
vote
3
answers
1k
views
IP Geolocation Tracker.Current.Session.Interaction.GeoData returning N/A for all properties
Using 8.2, trying to use Geolocation Service in my code to get data about the user's location:
var geoData = Tracker.Current.Session.Interaction.GeoData;
geoData is not null, however every property ...
- 1,302
3
votes
1
answer
465
views
Tracking a page event to something other than the current page
I'm working on a site design that has a set of news headlines in the "hero" area, and when you click an article you don't get taken to that page, you're jumped down to an anchor that has the article ...
- 5,092
0
votes
1
answer
448
views
How to disabled analytics tracking for specific type requests?
We do not want certain request to be tracked for analytics data say for example API calls.
How we can achieve this using Sitecore config change?
We are using Sitecore 8.2 update 3.
- 1,484
3
votes
1
answer
327
views
How to do filtering and sorting on “Pages by URL” in Experience Analytics
Here are my business requirements:
I want to track the most visited pages during the last month
I want to track the particular page in the Experience analytics
I am not able to find any sorting or ...
- 2,054
2
votes
0
answers
55
views
Is there a way to use the Universal Tracker SDK from a controller rendering?
It seems that SitecoreUTSessionBuilder make async calls, and controller rendering can't have async calls in them. Am I misunderstanding something? Is there a way to use the SDK from Sitecore?
Thank ...
- 21
3
votes
2
answers
381
views
Tracking and identifying multiple users on the same session
Sitecore's documentation always talks about how the same person comes back to the site and is identified. How are multiple persons handled?
Say that a person first enters the site (anonymous tracking)...
- 994
3
votes
1
answer
243
views
What are the side effects of disabling Sitecore.Analytics.Media.MediaRequestEventHandler?
Our load tests have shown that the Sitecore.Analytics.Media.MediaRequestEventHandler reduces load time of media assets by a certain factor.
If we were to disable this handler, what functionality ...
- 1,026
2
votes
0
answers
38
views
Analytics tag not persisting between sessions
I'm using Sitecore 9.0.2 and I'm attempting to use tags in Sitecore analytics to track if a particular modal has been closed, so it doesn't reappear. This is working within a session, but when the ...
- 5,092
5
votes
1
answer
266
views
How do you track known users in Sitecore 9 Update 1?
I am working on creating an intranet, and I know the users logging in to access the site. I am trying to create and update contacts' personal information. However, I am running into issues with Read-...
- 51
2
votes
2
answers
1k
views
How do I track how many users clicked my link?
I have a Sitecore component which displays news headlines and "readmore" link.
Once the user clicks on "read more", it shows extra information on the same page.
How can I track all the users who ...
- 414
1
vote
0
answers
794
views
Enabling the internal search in the sitecore analytics
I try to track the top searched keywords to my website using the Sitecore analytics, I read that first I need to register the search page event, So I wrote this :
if(Tracker.Current == null)
{...
- 347
3
votes
2
answers
3k
views
Analytics.Tracker.Current is null in Sitecore 9 Update-1 Forms submit action with "Next" navigation step
I'm trying to implement custom submit action in Sitecore 9 Forms according to the guide, but found the problem with Tracker.Current which is null while accessing from SubmitActionBase.
Tracker is ...
- 615
1
vote
1
answer
639
views
How to add item in contact custom facet List type property
I have created a custom facet model with Sitecore 9.0.1 & xConnect.
My contact custom facet contains a property of List<string> which I want to populate with different values while contact ...
- 506
3
votes
3
answers
540
views
Analytics showing ajax calls as page view events. How to prevent that?
After enabling the Sitecore 9 analytics, when I open the Experience Profile, I see all the WebApi ajax calling as page view events or page events in the Experience Profile.
Why this is happening?
...
- 506
0
votes
1
answer
844
views
Loading VisitorIdentification.js causes 404 not found error
I am trying to enable VisitorIdentification on our pages, so I have added @Html.Sitecore().VisitorIdentification() to our layout pages. However, when the page loads, it throws a 404 when trying to ...
- 121
4
votes
2
answers
610
views
Whats is the correct way to implement FXM generated script
I'm having a problem implementing FXM generated script on some of out sites.
The Issue, I found is that, the generated Tracking script script is located on our CMS, which is not a public domain.
I ...
- 41
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1
answer
146
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Do I need mongo db/xDb license to set xDb.TrackingEnabled = true? [duplicate]
We use Sitecore 8.2 update 3 and we do not have xDB license and mongo db, however in one of the modules we need to use geo IP which requires having xDB.TrackingEnabled = true.
Can this be achieved ...
3
votes
2
answers
2k
views
SC_ANALYTICS_GLOBAL_COOKIE domain name in multisite
I have a multisite configuration running SC8.2u2. All sites have a common domain name xxx.com, however the SC_ANALYTICS_GLOBAL_COOKIE domain name on sub-sites is set to the sub-domain accounts.xxx.com ...
- 893
1
vote
0
answers
280
views
Tracker.Current.Session.Identify error :The given key was not present in the dictionary
In my Sitecore application, I've created custom facet (it has simple fields and object lists). I identify the user by the method:
try
{
if (Tracker.IsActive)
{
Tracker.Current....
- 311
2
votes
1
answer
114
views
IdentifyAs not using conditions right away
I have a simple form that takes an email which I use to identify a Contact.
I also have a label with some text that changes based on a condition on the same page.
After identifying the Contact I ...
- 1,001
5
votes
1
answer
241
views
Sitecore 9 - Incrementing engagement value
The following code worked on Sitecore 8.x to increase Engagement Value programmatically:
Tracker.Current.Interaction.Value += value;
This code compiles and executes file on Sitecore 9.0.1, but after ...
- 5,358
1
vote
0
answers
86
views
Update tracker.Contact.BehaviorProfiles
In my Experience Editor i have added the following condition:
where the value of the specific profile key in the contact behavior profile is greater than 3
I update the Contact behavior profile in ...
- 1,001
12
votes
1
answer
632
views
Subscribing to EXM Email: How do you manage multiple contacts using the same computer?
We are currently working on a project, where we implemented a registration process using WFFM, EXM and Engagement Plans. We are facing one specific issue, regarding the contact identification with EXM....
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