Questions tagged [tracking]

For questions related to Sitecore's tracking features for analytics, including the tracking data models, architecture, visitor identification, the submission of tracking data to Collections for storage, and the tracking of contacts, interactions, events, goals, etc.

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4
votes
1answer
327 views

What happens when a contact changes the identifier

Let's imagine we were using a sitecore username as an identifier (example), but later we realized that it is better to use an email as an identifier. So, we started identifying our visitors using ...
0
votes
3answers
862 views

Sitecore API to get Browser, Device and OS details

We have a requirement to pass browser, OS, Device details to third party analytics (yes they don't capture by default). Does sitecore provides any API which we can use to capture these details? Any ...
-2
votes
1answer
174 views

Path Analyzer Tracking Pixel [closed]

I am interested in using Path Analyzer. I was told that we can use, a tracking pixel (script) on our none Sitecore sites, however, I am not finding any documentation about this. Please point me in the ...
10
votes
2answers
966 views

Tracker.Current is not initialized for RSS page

We're getting a ton of errors from an RSS page on one of the websites when bots hit it to get/parse RSS: Exception: System.InvalidOperationException Message: Tracker.Current is not initialized Source:...
9
votes
2answers
1k views

Is there a foolproof way to recognize a returning anonymous user in Sitecore using xDB?

I have a requirement where I need to identify returning users on the website. The users could be anonymous (It's for a movie chain, so people purchase without creating accounts too) Will xDB be able ...
13
votes
4answers
1k views

Is it possible to exclude some Sitecore Items from analytics tracking?

Is it possible to exclude some Sitecore Items from analytics tracking? We have a few items under sitecore/Content/Sites/MySite/Third Party/ that are consumed by our support site (which does not ...
9
votes
2answers
858 views

Personalizing components with Analytics disabled in Sitecore 7.2

I've just come across an issue with missing personalization options on a Sitecore 7.2 website. Analytics was recently disabled. I found an article explaining that disabling Analytics hides all ...

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