Questions tagged [xconnect]
For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.
499
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68
views
What is the "Processing role?"
I'm patching form Sitecore 10.2.0 to 10.2.2, and in documentation it has the following line:
Updating Web.config on ContentManagement/ContentDelivery/Processing roles
I know what CM and CD are, but I'...
- 311
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vote
1
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35
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xConnect MergeContacts operation does not copy the facet data to Target Contact
Request your support.
I have two contacts with same email id and different source identifier. I want to perform mergeContacts() operation on these two contacts. I am using standard xConnect API.
...
0
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0
answers
31
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The type initializer for 'XConnectModel.UserModel' threw an exception while generate the custom model json
We are trying to generate the custom model json using a simple console application but getting error below error:
The type initializer for XConnectModel.UserModel threw an exception.
We are using ...
2
votes
1
answer
73
views
Experience Analytics Data Is Not Coming
As checked in experience profile, the analytics data is not loading up from last 1-2 months.
Upon checking the xconnect logs we found below exception message:
7180 00:00:31 ERROR Cannot execute '...
- 33
1
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0
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29
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Error in Experience Profile due to missing 'Accept-Language' in Server variables
I am getting an error in my SC10 AKS instance in experience profile when I click on a contact:
URL http://testabc.com/sitecore/api/ao/v1/contacts/{9cc8524k-b9dd-0000-0000-066f49mf968eg/image?w=170&...
- 760
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17
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How to change the sitecore password if the password expiration code is implemented in sitecore 9.1 [duplicate]
Implemented sitecore user password expiration code but not able to reset the password of that user. Please let me know the way to reset the sitecore password.
- 63
1
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73
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Sitecore Redis Timeout Exception on ZADD Shared_ExpirationIndex
We are using Sitecore 9.3 in our multi-site application. And we are using Redis Cache in one of our application. We are suddenly facing the below exception in our Redis server. Please find the below ...
- 113
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31
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XdbCollectionUnavailableException : The Http response was not successful Forbidden only for English and Portuguese Brazil Language
We are using Sitecore 9.3 in our application and we have updated our certificate as our certificate is going to expire on Aug 31, 2023.
We have updated the thumbprint in all the Sitecore and XConnect ...
- 113
0
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1
answer
52
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Sitecore XConnect XdbCollectionUnavailableException Filter and XConnect Exception Filter OnException errors on OData Contacts / DeviceProfiles
We are using Sitecore 9.3 in our application and we are getting XConnect XdbCollectionUnavailableException Filter on OData Contacts / DeviceProfiles in Sitecore XConnect
Here is the Stack trace from ...
- 113
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15
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We are getting below error during fetch odata/Contacts and odata/DeviceProfiles in XDB XConnect Exception Filter OnException() [duplicate]
[Error] XConnect Exception Filter OnException(), url - "https://myinstance.com/odata/DeviceProfiles?%24filter=Id+eq+273b227a-0a0e-4695-b20b-cc3ab7ea60e5"
System.OperationCanceledException: ...
- 113
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2
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198
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XConnect and CLI not acknowledging a custom purge condition
I'm trying to create an XConnect custom contact purge condition for any contacts with 0 interactions. I've followed this walkthrough but I must be missing something as it's not registered when trying ...
- 33
2
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3
answers
138
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xDB Tracker Timeout with certain contacts only
Interesting behavior here with Sitecore XP 9.3, any ideas are very welcomed.
What happens
Only for specific contacts, anything related to Tracker reading (Eg: IdentifyAs, LoadContact, etc) is dying ...
- 366
0
votes
1
answer
217
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Sitecore XConnect Certificate error
We have a CM instance of Sitecore 10.1.1. On CM instance we have an XConnect setup as well.
Our analytics page throws an error. When I checked the logs, I found the below error.
Severity level: ...
- 53
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votes
1
answer
49
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An error occured during index rebuilding. There will be another attempt to check
Getting the below error message while rebuilding the index
SourceContex -
Sitecore.Xdb.Collection.Indexing.Rebuild.IIndexRebuildFlow
System.Net.Http.HttpRequestException:
at System.Net.Http....
0
votes
2
answers
446
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Sitecore 10.3 Installation failed due to SQL Server connection
I am trying to install Sitecore 10.3 instance on Windows 11. But I am getting the SSL error while xConnect is trying to connect to SQL Server. Error is
[ XConnectXP0_CreateShardApplication... : ...
- 61
2
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1
answer
57
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Error Cannot create tracker
We are getting the below error after we upgraded from Sitecore 9.1 to sc 10.1.2 on our preprod and prod environment.
We have also migrated our contacts from xdb 9.1 to 10.1.2. Below is the error ...
- 121
1
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1
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57
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XdbCollectionUnavailable exception : The HTTP response was not successful:Not Found
We have an Azure Sitecore 10.3 setup to which we have added an additional CD app service which is on a different region. For the sites hosted in this app service, the XDB functionalities are not ...
- 23
1
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2
answers
73
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Does xConnect/xDB need to be fully enabled and working for rendering personalization rules to work?
I'm looking at an XP implementation that uses personalization rules to hide/show renderings based on a set of custom defined rules (sources 1, 2). For example:
Rule: Is user of X type?
Action: Run ...
- 1,590
2
votes
1
answer
43
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XConnect: Get contacts with at least 1 interaction between dates
In a Sitecore 9.3 XP implementation, using XConnect, while trying to retrieve the contacts with at least 1 interaction between a period of time, the number of contacts is not matching what I see when ...
- 366
2
votes
1
answer
59
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Form's submit actions not working after disabling SC_ANALYTICS_GLOBAL_COOKIE cookie
I implemented code to block the SC_ANALYTICS_GLOBAL_COOKIE cookie if the consent has not been given (based on this blog post). But after doing that, I noticed, that none of the form's submit actions ...
- 58
0
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1
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44
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AB Testing is not working on custom database but working on web database
I have started AB Testing in Sitecore 10.0.1 and in local it is working fine, I am able to see 2 different content.
On higher environment it is working on server with web database, but not working ...
- 31
1
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1
answer
56
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AB Testing is not working on higher environment
I have started AB Testing in Sitecore 10.0.1 and in local it is working fine, I am able to see 2 different content. But the same thing is not working in a higher environment.
The main difference is ...
- 31
1
vote
3
answers
164
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XDB Indexes Consumes More Disk Space
I am using Sitecore 9.3 and xConnect.
The issue is xDB indexes are consuming disk space more than 100GB.
This disk space consumption is increasing day by day. We are using XDB for interactions and ...
0
votes
1
answer
247
views
Sitecore 10.1 Path Analyzer Error
We recently upgraded from Sitecore 8 to Sitecore 10.1 and have encountered an error in Path Analyzer. The error message is:
Message: Could not load type 'Sitecore.ContentTesting.Rules.Conditions....
- 401
1
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3
answers
44
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The type or namespace name 'ICondition'/'IContactSearchQueryFactory' could not be found, despite references to appropriate dlls
In this Sitecore article, there is a code sample implements ICondition and IContactSearchQueryFactory. We believe that this code will help us to add custom rules to the Sitecore List Manager. However, ...
- 135
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votes
1
answer
314
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Implement Cookie and consent management in Sitecore Headless App
I implemented the Cookie and consent management functionality (Manage a contact's tracking consent choices (sitecore.com)) in the Sitecore 10.1 + Sitecore NextJS (18.0.0) using the Sitecore.Analytics....
- 562
1
vote
1
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77
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Sitecore Search - Validation Failed
I have a problem with Sitecore 10.2. I'm in the process of upgrading from 9.1 to 10.2. I created a new environment and updated the databases according to the instructions, but the sitecore.search logs ...
- 311
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3
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83
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Hosting xDB on same database server as content database (OnPrem)
We are currently upgrading from 10.0 to 10.3 (on prem). Since MongoDB for the Experience Platform is no longer supported, we are attempting to set up our xDB on SQL. The SQL server that we currently ...
2
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4
answers
268
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How to block/Disable Sitecore analytics for GDPR regions?
This code is only droping the cookies from the cookie board, the analytics is still on for the user. Is there any way to disable/enable xdb.enabled to false/true based on country region.
if (...
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0
answers
138
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Sitecore.Xdb.Collection.Failures.AdminActionConflictDetectedException: Conflicting Admin action detected
We were trying to rebuild the XDB index in xConnect Index worker webjobs.
We are getting the following error when we run the rebuild command Sitecore.XConnectSearchIndexer.exe -rr.
[Error] An error ...
- 385
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0
answers
77
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xConnect CLI - contact purging and interaction purging not working correctly
Estimate of interactions after the data purge is still showing the same count and the data purge of interactions is completed but the progress is ‘0’.
I have performed the data purge on the ...
1
vote
1
answer
97
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Marketing Automation Service Fail to Start
I am using Sitecore 10.2 and I am getting the below error:
I verified below things:
License is correct.
Thumbprint is correct.
Certificate has IIS_IUSRS permission.
.Net framework 4.8 has been ...
- 2,810
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1
answer
70
views
Unable to get contacts,SitecoreXConnectClientConfiguration.GetClient() throwing an exception
I'm trying to get the contacts but while creating an instance of xconnect client, I'm getting the following exception:
Type must have a parameterless constructor (not necessarily public) or a public ...
- 15
1
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1
answer
45
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Get Most Popular Search Terms from PageEvent xDB
I have manually trigger a search event based on Sitecore in standart way:
var searchEvent = Tracker.MarketingDefinitions.PageEvents[AnalyticsIds.SearchEvent.Guid];
Sitecore.Analytics.Tracker.Current....
- 1,198
1
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3
answers
188
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Connecting XConnect from third party tool
I am using Sitecore 9.1.
I am trying to do some operation on Sitecore XConnect APIs from some third party tool. I need to authenticate the APIs either using xconnect certificate or authentication ...
- 760
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1
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53
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Error while installing Sitecore 9.1: Service 'Sitecore XConnect Search Indexer' cannot be stopped [closed]
I am facing an error related to service 'Sitecore XConnect Search Indexer' while installing Sitecore 9.1.
- 21
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votes
1
answer
60
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Save Contact on API call
Here is my scenario - on the page, there will be a button, on the button click there will be a popup and the user will enter some detail. On submit button, I need to create a contact and save custom ...
- 2,810
1
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1
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77
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Page Event is not saving into xDB
I want to save some information about that page that has been clicked by the user so I register a page event on processItem pipeline for this I did below code:
public class RegisterCustomPageEvents :...
- 2,810
3
votes
2
answers
336
views
Experience Analytics Error throwing System.Data.DataException error
I am in the upgrading process of Sitecore instance from 9.1 to 10.2 where the upgrade steps have been followed where I created a fresh 10.2.x instance and deployed the solution in to after the fact it ...
- 131
2
votes
1
answer
73
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One Certificate for all instances in XP Scaled Installation - xDB Forbidden issue
I did an on-premise setup for Sitecore 9.3 XP Scaled environment. At the time of installation I created separate certificates using createcert.json file and common xconnect certificate thumbprint for ...
- 296
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3
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83
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Xconnect Error after deploying custom model on Azure
I am using Sitecore 9.1 Azure. Recently I deployed the XConnect custom model and other required files on 5 roles referring to the link https://doc.sitecore.com/xp/en/developers/100/sitecore-experience-...
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154
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The specified type is not a valid facet type
I am creating custom facets in Sitecore 10.2. Below steps I have performed:
Created custom facets.
[FacetKey(DefaultFacetKey)]
[Serializable]
public class CustomFacet : Facet
{
...
- 2,810
2
votes
1
answer
59
views
How to check if AlwaysEncrypted is enabled on a Sitecore Collection Shards DB?
We would like to know whether AlwaysEncrypted feature is ON/OFF for our Collection shards DB in Sitecore. We are working on the Upgrade to 10.2
- 385
1
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1
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124
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Creating a personalization rule based on user LastLogin date
I have a requirement to create a personalization rule to change the rendering display based on whether the user is First Time user or New User.
The first-time user will be decided if the users last ...
- 497
0
votes
2
answers
193
views
Getting license error when running the command "Sitecore.XConnectSearchIndexer.exe -rr"
When we are trying to run the command Sitecore.XConnectSearchIndexer.exe -rr in the XC search indexer, we are getting the license missing error.
We already placed the partner license which is already ...
- 385
0
votes
1
answer
192
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Sitecore 9.3 installation error Sitecore.XConnect.XdbCollectionUnavailableException System.Net.Sockets.SocketException
I am trying to install Sitecore 9.3 but getting below error
Then I tried to view the complete error by executing Sitecore.MAEngine.exe, this gives the below error
Error initializing XConnect client. ...
1
vote
1
answer
102
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Data distribution between shards unequal
We're currently using Sitecore 10.0.1 with xConnect enabled on Azure PaaS. We have set up two shards DB, shard0 & shard1. Recently we have observed that data distribution between those DBs is ...
1
vote
0
answers
30
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XDB Shard Databases in Azure Failover Group
Our client has a requirement for two copies of data. Can the shard databases be in an Azure failover group?
First attempt, back up the original databases, then restore them to the primary and ...
- 314
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1
answer
504
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How to configure Serilog filters in xConnect?
I would like to filter out some messages from being logged in xConnect - for example 'Failed to locate activity...'.
I have tried this configuration but it does not seem to take effect:
<Settings&...
- 5,432
2
votes
3
answers
183
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Contact is null
I am working on Sitecore 10.2 and trying to update facets in xDB. The below function is working fine on local but it is not working on VM. xDB is enabled on Sitecore instance.
public bool ...
- 2,810