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Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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Errors while installing xdb in remote server

Recently upgraded 8.1 to 9.1 and installed xconnect in remote server , moved the certificates to the cm server and added the connectionsrings as well , but facing an issue Exception: System.Data....
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13 views

xDB Data Migration Tool 2.0.2 - configuring verification database

I followed section 1.5.6 of the xDB Data Migration Tool 2.0.2 Installation guide. When I clicked 'Run Troubleshooter', I got the following: The item Database Verification Log could not be converted ...
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What is causing the “XConnect Exception Filter OnException()” errors in xconnect log files?

I see errors like XConnect Exception Filter OnException(), url - "https://xconnect/refdata/definitiontype/ensure" in the xconnect log files. What is causing those errors and does it mean something is ...
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11 views

Sitecore CRM Integartion using Data Exchange Connector- Contact Match Logic

We are integrating CRM and Sitecore 9.0.2 using Dynamics Connector 2.0.1. As per the default matching logic, The contact id's are matched from two systems to identify a contact. And based on Sitecore ...
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1answer
35 views

xConnect scaled in 3 zones with dedicated database servers

We have 3 DMZ zones in which we have setup our xConnect XP topology. Zone A - Processing on one machine; - Reporting on one machine; - Collection, Collection Search, MA, MA Rep, Ref data ...
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1answer
38 views

Troubleshooting “Could not create SSL/TLS secure channel” error in XConnect on Sitecore 9.1

I have a freshly-created Sitecore 9.1 instance. After setting up the xDB Migration Tool, I get the following error message when running the Troubleshooter: ERROR [Data Exchange] at Sitecore.Xdb....
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2answers
45 views

Scaling out xConnect Collection and Collection Search

On Sitecore 9.0.2 on-premise we want to scale out the xConnect Collection and Collection Search Service. According to documentation we need to perform steps mentioned below to achieve that: We need ...
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31 views

LogAsync error in XConnect

After local install of Sitecore 9.1 I get the following error in the XConnect logs. The error occurs every three minutes or so. Any ideas on the cause and on a possible solution? 2019-05-09 12:20:36....
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2answers
52 views

Certificate not found for xConnect

Environment: Sitecore 9.0.2 + SXA in XP0 on VM What I am trying: I am trying to enable xConnect on my VM. What I did: I followed the steps provided in this blog but was unable to get it up. Log: ...
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19 views

CRM SItecore Connection - Dynamics Connector

I am Working on Sitecore 9.0.2 and Dynamics Connector 2.0.1. As I started using Custom Model in my endpoint to sync custom data from CRM to Sitecore my default sync stopped working i.e. Name , Email ...
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2answers
24 views

EXM Email SMTP gives errror

I am getting following error while Email Test Connection for EXM. "The email connection failed or the SMTP server could not verify the username and password." I setup SMTP in Sitecore.EDS.Providers....
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34 views

SIF Install on xConnect Instance

Using the SIF (Sitecore installation framework) is it possible to just install the xConnect Instance and skip the creation of all the databases and other task? The reason is we have a team of ...
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2answers
41 views

Can I have multiple the same facet types with different facet keys?

in every article and documentation I can see they are using for one facet type one (default) facet key. MyCustomFacet facet = new MyCustomFacet(); var facetReference = new FacetReference(contact, ...
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1answer
53 views

Sitecore 9.1 Update 1 Installation Error

I am trying to install Sitecore 9.1 update 1 on my local window 10 Machine, But I am getting the below error during the PowerShell installation: Install-SitecoreConfiguration : Unable to parse [...
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0answers
27 views

Shared Session Manager object in analytics always giving Contact value null

I am fetching contact on the basis of "SC_ANALYTICS_GLOBAL_COOKIE". When I am creating Shared session manager client object and trying to fetch contact it's giving me null value every time. Scenario:...
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1answer
51 views

Difference between Analytics and XDB Contact

I am working with Sitecore Analytics version 9 update 2. There are two contact reference name 1) Sitecore.Analytics.Tracking.Contact 2) Sitecore.XConnect.Contact Can anyone please elaborate what ...
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18 views

Sitecore 9.0.1 and Microsoft Dynamic CRM rule set

I have installed the Sitecore Dynamic Connector and run the following pipeline batches. 1. Dynamics Contacts to xConnect Sync 2. Dynamics Marketing Lists to xConnect Sync Now I want to use the ...
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57 views

How to find reason for warning 'Could not load device from the device dictionary'

I've setup a separate CD environment for Sitecore 9.0.1 and upon starting the website, I see 1 exception in the log files that is logged as a warning. I've made sure that the client xConnect ...
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1answer
46 views

Is it possible on button click event change the sequence of list?

I am new in Sitecore analytics, anyone can guide me on how to achieve reorder of the list after button click using Sitecore analytics? There are below use case. Case 1: I have a car list e.g. Ciaz, ...
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0answers
32 views

Clean XDB Database/Contacts [duplicate]

I am working with Sitecore 9 update 2 xconnect. After completion of so many test cases/unit test, my XDB database has lots of contacts in Shard0 and Shard1 database. Now I want to clear all the data ...
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0answers
22 views

Presentation details dialog throw error [duplicate]

In core database go to the Item path: /sitecore/client/Applications/ExperienceProfile/Contact/PageSettings/Tabs/Overview when I am going to open presentation details dialog and click on edit as ...
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1answer
162 views

Display custom facets in Sitecore Experience Profile version 9 or later

I am creating custom facet for saving contact information (Like Car Model, Variant, Color, etc) into XDB. I am successfully able to save and retrieve custom facets details with respective Contact. Now ...
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0answers
63 views

XP Scaled (XP1) Sitecore 9.1 distributed (on premises) architecture certificate [closed]

How many certificates need to be bought for XP Scaled (XP1) Sitecore 9.1 distributed (on premises) architecture . When i install in distributed architecture in single server, i see each process ...
6
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1answer
122 views

Upgrading xConnect from Sitecore 9.1.0 to 9.1.1 - Database Upgrade Script missing?

I'm in the process of upgrading a Sitecore 9.1.0 instance to 9.1.1. The Sitecore upgrade itself is done, but I need to upgrade xConnect as well. Following the Sitecore 9.1.1 Upgrade Guide, it states: ...
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3answers
45 views

How to update an xConnect contact identifier

I'm in a situation that an identifier from a 3rd party source can change frequently. I do want to save this id (but as an anonymous identifier) and update it when I notice a change. The Sitecore ...
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1answer
42 views

Custom Facet Migration from xConnect to Dynamic Crm

Did anyone work on Custom Facet migration from xConnect to Dynamics CRM in sitecore 9.1? Can anyone provide a reference link from sitecore. https://doc.sitecore.com/developers/dynamics-crm-connect/21/...
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1answer
59 views

Experience Analytics Tracker not being created

When viewing chrome dev tools, I can see that the Experience Analytics Tracking cookie (SC_ANALYTICS_GLOBAL_COOKIE) is not present. We have made sure that the Analytics.Tracking is set to true, ...
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1answer
42 views

MongoDB Contacts to xConnect Migration failing on WFFM analytics data

We recently set up a Sitecore 9.1 instance and we are using the xDB migration tool 2.1 to move our old analytics data which were used on Sitecore 8.2 update 6. We were able to migrate the ...
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1answer
69 views

List Manager not indexing contacts after CSV import

I am using EXM, and trying to upload contacts via List Manager. After uploading csv I found that recipients are still 0 so I opened log file and I found some Exceptions like that and I would like if ...
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0answers
32 views

Recipients in EXM count is always 0 [duplicate]

I tried to use EXM in siteore and I uploaded CSV file I already got message that was "Contacts expected to be imported are 2" but "Recipients" are still 0 like in attached Images so I can't complete ...
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1answer
60 views

Sitecore 9.1 instalation failed without error

I try to install Sitecore 9.1 using SIF. I run installation, everything works fine, I didn't receive any errors during installation. I check xconnect and I noticed after some investigation I ...
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1answer
58 views

Sitecore service error when upgrading from Sitecore 9.0.1 to Sitecore 9.0.2

I am in the process of upgrading the Sitecore instance from 9.0.1 to 9.0.2 [9.1 is available but we don’t have a plan to do it now]. Followed the steps in the document, https://dev.sitecore.net/~/...
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0answers
70 views

Update Sitecore from 8.2 to 9.1 - analytics

I am entering the update solution Sitecore from version 8.2 to version 9.1. I started by upgrading the .NET version and Sitecore libraries to the latest version. Is there any instruction what should ...
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1answer
60 views

xConnect - xDB Facet Types

In xConnect model, we have a property with dictionary type and when we try to put it in a lamba expression for some logic it fires back. Sample Model: public class eBikeContactFacet : Facet { ...
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1answer
68 views

xConnect returns invalid certificate from website query

Sitecore 9.0 initial release When i go to the sitecore admin backend, i get this error when trying to load xdb information from xconnect: Exception: System.InvalidOperationException Message: Ensure ...
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1answer
94 views

No results when searching for contacts on facet value

I'm trying to query contacts based on their e-mail value using xConnect, but my query doesn't return any results: var queryable = client.Contacts .Where(c => c.GetFacet<...
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1answer
85 views

How to send email to specific user in Sitecore 9.1

I want to have endpoint Email\Email on my sitecore instance which could send email to specific user, so other applications will be able to use email templates from sitecore. Previously on 8.2 I used ...
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1answer
73 views

EXM can't track Opens rate or Clicks rate

I tried to send Email Campaign with first name ,last name and some other fields and I've received emails but still sent email campaign in reports return 0 although I opened email which I received and ...
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1answer
31 views

Dynamic CRM contacts are appearing in Xdb.Collection sql table but not appearing in experience profile

When I sync CRM contacts to Sitecore by running Dynamics Contacts to xConnect Sync pipeline batch, I can see contacts in Xdb.Collection SQL table, but not in Sitecore Experince Profile. Is this ...
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27 views

Sitecore 9.1 Dynamics Marketing List to XConnect Sync pipeline

Dynamics Marketing List sync in 8.2 is inbuilt pipeline and works for our requirement.It looks like that functionality is removed in 9.1 and we need to create our own pipeline for marketing list sync. ...
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1answer
98 views

Sitecore commerce 9 certificate expired [closed]

I have an instance of sitecore commerce 9.0.1 installed on my local machine. Two days back I found that all the certificates are expired. I created new Self-Signed Certificates and deleted the old ...
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1answer
42 views

Can't find XConnect instance after installing Sitecore XP1

I used the installation script for an XP1 scaled 9.1 instance, which includes a bunch of json files for xconnect: however after successfully running .\XP1-SingleDeveloper.ps1 I cannot find an IIS ...
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1answer
155 views

Experience analytics throwing Sitecore.Xdb.Common.Web.ConnectionTimeoutException

We are getting below exceptions while trying to load graphs on the experience analytics dashboard. The dashboard timer keep on spinning and after few seconds we get the well known bunch of exceptions ...
5
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1answer
57 views

Error when executing right to be forgotten in scheduled task

I'm trying to create a Sitecore scheduled task to automatically ExecuteRightToBeForgotten for contacts that haven't had any interaction with the site for a number of days. I can get the contacts I ...
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1answer
31 views

Sitecore.Xdb.Common.Web error in Sitecore Dynamic CRM Connector

I have installed and configured Connector for Microsoft Dynamics 2.1.0. I am getting below error when click Run Troubleshooter on xconnect Client Endpoint. Could not load type 'Sitecore.Xdb.Common....
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1answer
35 views

When do you change the ContactSaveMode?

When setting facets, we need to check if the Contact is new. When new, the ContactSaveMode must be set to AlwaysSave according to the documentation. // Save contact to xConnect; at this point, a ...
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1answer
40 views

What is the proper way to implement RetryOperations on XdbUnavailableException?

According to the documentation, you can retry operations by registering them to the client again. I'm doing this on Sitecore 9.0.2. https://doc.sitecore.com/developers/90/sitecore-experience-platform/...
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1answer
108 views

Difference between xConnect model versions

I've deployed 2 versions of a custom xConnect model I created called DetailModel. According to the documentation, the xConnect models' unique name is name of model + version. The model’s full name (...
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53 views

How to create XConnect service in single instance from Sitecore XP1 Scaled installtion package

we are setting up QA instance and following Sitecore Vertical scaling guide from sitecore doc (https://doc.sitecore.com/developers/90/platform-administration-and-architecture/en/scale-vertically.html)....
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118 views

XP Scaled (XP1) Sitecore 9.1 distributed (on premises) architecture certificate issues

I have 4 on premises servers. I ran PowerShell XP1 scaled script for distributed installation, I am getting a certificate issue as certificates are getting generated with computer name (system name). ...