Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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Sitecore 10.1 Path Analyzer Error

We recently upgraded from Sitecore 8 to Sitecore 10.1 and have encountered an error in Path Analyzer. The error message is: Message: Could not load type 'Sitecore.ContentTesting.Rules.Conditions....
1 vote
3 answers
35 views

The type or namespace name 'ICondition'/'IContactSearchQueryFactory' could not be found, despite references to appropriate dlls

In this Sitecore article, there is a code sample implements ICondition and IContactSearchQueryFactory. We believe that this code will help us to add custom rules to the Sitecore List Manager. However, ...
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0 votes
1 answer
97 views

Implement Cookie and consent management in Sitecore Headless App

I implemented the Cookie and consent management functionality (Manage a contact's tracking consent choices (sitecore.com)) in the Sitecore 10.1 + Sitecore NextJS (18.0.0) using the Sitecore.Analytics....
1 vote
1 answer
67 views

Sitecore Search - Validation Failed

I have a problem with Sitecore 10.2. I'm in the process of upgrading from 9.1 to 10.2. I created a new environment and updated the databases according to the instructions, but the sitecore.search logs ...
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0 votes
2 answers
51 views

Hosting xDB on same database server as content database (OnPrem)

We are currently upgrading from 10.0 to 10.3 (on prem). Since MongoDB for the Experience Platform is no longer supported, we are attempting to set up our xDB on SQL. The SQL server that we currently ...
2 votes
4 answers
94 views

How to block/Disable Sitecore analytics for GDPR regions?

This code is only droping the cookies from the cookie board, the analytics is still on for the user. Is there any way to disable/enable xdb.enabled to false/true based on country region. if (...
0 votes
0 answers
58 views

Sitecore.Xdb.Collection.Failures.AdminActionConflictDetectedException: Conflicting Admin action detected

We were trying to rebuild the XDB index in xConnect Index worker webjobs. We are getting the following error when we run the rebuild command Sitecore.XConnectSearchIndexer.exe -rr. [Error] An error ...
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0 votes
0 answers
43 views

xConnect CLI - contact purging and interaction purging not working correctly

Estimate of interactions after the data purge is still showing the same count and the data purge of interactions is completed but the progress is ‘0’. I have performed the data purge on the ...
0 votes
1 answer
66 views

Marketing Automation Service Fail to Start

I am using Sitecore 10.2 and I am getting the below error: I verified below things: License is correct. Thumbprint is correct. Certificate has IIS_IUSRS permission. .Net framework 4.8 has been ...
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1 vote
1 answer
40 views

Unable to get contacts,SitecoreXConnectClientConfiguration.GetClient() throwing an exception

I'm trying to get the contacts but while creating an instance of xconnect client, I'm getting the following exception: Type must have a parameterless constructor (not necessarily public) or a public ...
1 vote
1 answer
33 views

Get Most Popular Search Terms from PageEvent xDB

I have manually trigger a search event based on Sitecore in standart way: var searchEvent = Tracker.MarketingDefinitions.PageEvents[AnalyticsIds.SearchEvent.Guid]; Sitecore.Analytics.Tracker.Current....
1 vote
3 answers
90 views

Connecting XConnect from third party tool

I am using Sitecore 9.1. I am trying to do some operation on Sitecore XConnect APIs from some third party tool. I need to authenticate the APIs either using xconnect certificate or authentication ...
1 vote
1 answer
36 views

Error while installing Sitecore 9.1: Service 'Sitecore XConnect Search Indexer' cannot be stopped [closed]

I am facing an error related to service 'Sitecore XConnect Search Indexer' while installing Sitecore 9.1.
0 votes
1 answer
54 views

Save Contact on API call

Here is my scenario - on the page, there will be a button, on the button click there will be a popup and the user will enter some detail. On submit button, I need to create a contact and save custom ...
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1 vote
1 answer
62 views

Page Event is not saving into xDB

I want to save some information about that page that has been clicked by the user so I register a page event on processItem pipeline for this I did below code: public class RegisterCustomPageEvents :...
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3 votes
2 answers
171 views

Experience Analytics Error throwing System.Data.DataException error

I am in the upgrading process of Sitecore instance from 9.1 to 10.2 where the upgrade steps have been followed where I created a fresh 10.2.x instance and deployed the solution in to after the fact it ...
2 votes
1 answer
52 views

One Certificate for all instances in XP Scaled Installation - xDB Forbidden issue

I did an on-premise setup for Sitecore 9.3 XP Scaled environment. At the time of installation I created separate certificates using createcert.json file and common xconnect certificate thumbprint for ...
1 vote
3 answers
59 views

Xconnect Error after deploying custom model on Azure

I am using Sitecore 9.1 Azure. Recently I deployed the XConnect custom model and other required files on 5 roles referring to the link https://doc.sitecore.com/xp/en/developers/100/sitecore-experience-...
1 vote
1 answer
101 views

The specified type is not a valid facet type

I am creating custom facets in Sitecore 10.2. Below steps I have performed: Created custom facets. [FacetKey(DefaultFacetKey)] [Serializable] public class CustomFacet : Facet { ...
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2 votes
1 answer
36 views

How to check if AlwaysEncrypted is enabled on a Sitecore Collection Shards DB?

We would like to know whether AlwaysEncrypted feature is ON/OFF for our Collection shards DB in Sitecore. We are working on the Upgrade to 10.2
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1 vote
1 answer
83 views

Creating a personalization rule based on user LastLogin date

I have a requirement to create a personalization rule to change the rendering display based on whether the user is First Time user or New User. The first-time user will be decided if the users last ...
  • 477
0 votes
2 answers
67 views

Getting license error when running the command "Sitecore.XConnectSearchIndexer.exe -rr"

When we are trying to run the command Sitecore.XConnectSearchIndexer.exe -rr in the XC search indexer, we are getting the license missing error. We already placed the partner license which is already ...
  • 309
0 votes
1 answer
148 views

Sitecore 9.3 installation error Sitecore.XConnect.XdbCollectionUnavailableException System.Net.Sockets.SocketException

I am trying to install Sitecore 9.3 but getting below error Then I tried to view the complete error by executing Sitecore.MAEngine.exe, this gives the below error Error initializing XConnect client. ...
1 vote
1 answer
65 views

Data distribution between shards unequal

We're currently using Sitecore 10.0.1 with xConnect enabled on Azure PaaS. We have set up two shards DB, shard0 & shard1. Recently we have observed that data distribution between those DBs is ...
1 vote
0 answers
24 views

XDB Shard Databases in Azure Failover Group

Our client has a requirement for two copies of data. Can the shard databases be in an Azure failover group? First attempt, back up the original databases, then restore them to the primary and ...
0 votes
1 answer
286 views

How to configure Serilog filters in xConnect?

I would like to filter out some messages from being logged in xConnect - for example 'Failed to locate activity...'. I have tried this configuration but it does not seem to take effect: <Settings&...
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2 votes
3 answers
119 views

Contact is null

I am working on Sitecore 10.2 and trying to update facets in xDB. The below function is working fine on local but it is not working on VM. xDB is enabled on Sitecore instance. public bool ...
  • 2,328
1 vote
2 answers
101 views

Interactions not saving to xdb when processing custom events?

In my SC 9.3 solution I have a custom page event that I am firing, converting, and wanting to store in xdb. When I debug the code: I can see the events getting registered as expected I can inspect ...
0 votes
1 answer
67 views

Where to fire a custom XConnect event on page load?

I have a case where I want to fire a custom page event but only for a specific page template. This means that whichever pipeline I fire the event from, I need access to: Current page's template ID OR ...
0 votes
1 answer
97 views

Sitecore 10.1.1 installation issue - failed to start service 'Sitecore xconnect search indexer'

I have failed to install Sitecore 10.1.1 on my local. I've tried giving full permission to users. The license I believe is okay as well. There are the logs from the event viewer. Did anyone encounter ...
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0 votes
1 answer
53 views

How to store full URLs in page view events instead of just the path?

I have a case where I need page view events to store full URLs in the Url property instead of just the paths. For example, if I explore the Interactions table, inside the Events column, PageViewEvents ...
0 votes
2 answers
129 views

The HTTP response was not successful: NotFound

I searched from the whole site while I didn't find this topic yet... During the installation, we met this exception and failed. Can anybody help us with this issue? Huge thanks in advance! [Error] ...
0 votes
0 answers
28 views

Facets are not loaded correctly in Session after multiplies updates

I am using Sitecore 10.2, I have a scenario where user can update his contact data. I can confirm that data is getting saved in XDB. But in code when I remove the contact data from session and ...
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3 votes
1 answer
141 views

SC 10.2 Exception when trying to view xdb data on local installation, Invalid column name 'Converted'

I installed a local instance on Sitecore 10.2 using SIA, and I performed the upgrade scripts on the Core, master, and web databases, since it is a local instance I didn't really care about the ...
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0 votes
1 answer
133 views

SItecore Marketing automation is not working for OOB email opened event

I have created a Marketing Automation campaign and selected Send Email action for contacts. Post this action, I am adding a listener for 3 minutes where I have added a rule "Where contact opened ...
1 vote
1 answer
37 views

Sitecore 10.2 salesforce xConnect Client Endpoint [closed]

I am trying to connect Sitecore to salesfore during xConnect Client Endpoint I am getting this error I have given this following details also I tried to browse xconncet.dev.local from IIS in browser ...
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0 votes
1 answer
39 views

Searching for events of custom model type in XConnect

I have cloned this repo and updated it to run with Sitecore 10.1 (which is our current version): https://github.com/adeneys/cortex-processing-demo The above application has functionality to create a ...
0 votes
1 answer
59 views

Sitecore Marketing Automation Service is failing many times

Sitecore Marketing Automation Service is failing many times and a lot of certificates are getting generated. If we move this certificate and in IIS if we select another certificate and then again ...
0 votes
0 answers
39 views

How to populate "Other" facet property on xConnect Contact using the Data Exchange Framework?

I have a case where my xConnect contacts have multiple email addresses, phone numbers, and addresses in my xConnect contact. This question will focus on emails. This is a 9.3 install with DEF and ...
1 vote
2 answers
46 views

Non prod environments can share Common Service such as Xconnect and Processing

We have a 10 non production System Integration test environments. Right now we have common shared Solr server. Likewise Is it possible to have shared Xconnect and Processing Webapps for multiple non ...
0 votes
2 answers
101 views

How to retrieve Contact created date

I'm using Sitecore 9.1 update 1. When retrieving contacts via IAsyncQueryable<Contact> queryable = client.Contacts I don't see the created date of the contact. How can I programmatically get the ...
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0 votes
0 answers
140 views

Sitecore 8.x MongoDB Migration to 10.x using xDB Data Migration Tool 5.0.0

I tried a POC on Analytics DB migration from MongoDB to Connect using Sitecore_xDB_Data_Migration_Tool 5.0.0 for Sitecore 8.2 to Sitecore 10.x. I followed installation guide from below url https://dev....
3 votes
1 answer
633 views

XConnect Error While Sending The Request

I have installed a clean version of Sitecore XP0 of my local development machine and the logs are showing the following error: ManagedPoolThread #14 14:21:35 INFO Job ended: Sitecore.ListManagement....
0 votes
1 answer
130 views

Experience Profile 403 error

The Experience Profile shows the correct data with no console errors when I logged into Sitecore for the first time but refreshing the page gives the error An error has occurred. The only way to see ...
4 votes
3 answers
305 views

Custom facet from a contact is coming null but when creating a new one Sitecore is complaining that the facet already exists

I'm trying to write a .aspx script to update an existing contact in the experience profile, the basic logic is: get the contact by e-mail get a custom facet from the contact if the facet is null ...
0 votes
1 answer
434 views

Local sitecore instance SSL certs expired

Sorry, this seems more simple than I am making it to be but I am just running into multiple errors after reading and trying multiple articles. So after my initial installation of Sitecore, my certs ...
0 votes
1 answer
101 views

How to implementing keyword search with xconnect contact facet search?

I am using Sitecore 10 and trying to implement keyword search with xConnect contact. I want to search for contacts that have email or phone number that contains the inputted keyword. Below is my ...
2 votes
1 answer
269 views

Very high xDB search indexer memory and out of memory crash

Recently my xDB search indexer service (XConnectSearchIndexer.exe) has been using all the server RAM and half the CPU until it runs out of memory crashes. It restarts and immediately starts to consume ...
0 votes
0 answers
25 views

Contacts in List Manager gets replaced by new ones in Sitecore 10.1.0

I followed the below documentation and added a custom submit action in Sitecore 10.1.0. https://doc.sitecore.com/xp/en/developers/93/sitecore-experience-manager/walkthrough--creating-a-custom-submit-...
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0 votes
0 answers
27 views

SC_Analytics_Cookie is the same for all users

I am using Sitecore 10.1 and when I try to access the published site all the analytics cookies in different browsers/ machines map to the same user. Any clue how to trouble shoot this issue?
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