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Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

1
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0answers
15 views

Presentation details dialog throw error [duplicate]

In core database go to the Item path: /sitecore/client/Applications/ExperienceProfile/Contact/PageSettings/Tabs/Overview when I am going to open presentation details dialog and click on edit as ...
4
votes
1answer
66 views

Display custom facets in Experience Profile Sitecore 9 or later

How can I show custom facets in Sitecore Experience Profile version 9.0 or later. I have followed below articls http://zhenyuan.azurewebsites.net/post/displaying-custom-facets-in-contact-profile http:...
1
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0answers
51 views

XP Scaled (XP1) Sitecore 9.1 distributed (on premises) architecture certificate [closed]

How many certificates need to be bought for XP Scaled (XP1) Sitecore 9.1 distributed (on premises) architecture . When i install in distributed architecture in single server, i see each process ...
6
votes
1answer
68 views

Upgrading xConnect from Sitecore 9.1.0 to 9.1.1 - Database Upgrade Script missing?

I'm in the process of upgrading a Sitecore 9.1.0 instance to 9.1.1. The Sitecore upgrade itself is done, but I need to upgrade xConnect as well. Following the Sitecore 9.1.1 Upgrade Guide, it states: ...
0
votes
3answers
45 views

How to update an xConnect contact identifier

I'm in a situation that an identifier from a 3rd party source can change frequently. I do want to save this id (but as an anonymous identifier) and update it when I notice a change. The Sitecore ...
-1
votes
0answers
48 views

Invalid Model Type for Static Model Configuration exception

I have tried to add empty list contact and and contacts in it but I received error and i found Errors in log file like: ERROR [Sitecore Services]: HTTP POST URL https://auctestcm1.itworx.com/sitecore/...
1
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0answers
20 views

Custom Facet Migration from xConnect to Dynamic Crm

Did anyone work on Custom Facet migration from xConnect to Dynamics CRM in sitecore 9.1? Can anyone provide a reference link from sitecore. https://doc.sitecore.com/developers/dynamics-crm-connect/21/...
0
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1answer
35 views

Experience Analytics Tracker not being created

When viewing chrome dev tools, I can see that the Experience Analytics Tracking cookie (SC_ANALYTICS_GLOBAL_COOKIE) is not present. We have made sure that the Analytics.Tracking is set to true, ...
1
vote
1answer
38 views

MongoDB Contacts to xConnect Migration failing on WFFM analytics data

We recently set up a Sitecore 9.1 instance and we are using the xDB migration tool 2.1 to move our old analytics data which were used on Sitecore 8.2 update 6. We were able to migrate the ...
0
votes
1answer
57 views

List Manager not indexing contacts after CSV import

I am using EXM, and trying to upload contacts via List Manager. After uploading csv I found that recipients are still 0 so I opened log file and I found some Exceptions like that and I would like if ...
0
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0answers
29 views

Recipients in EXM count is always 0 [duplicate]

I tried to use EXM in siteore and I uploaded CSV file I already got message that was "Contacts expected to be imported are 2" but "Recipients" are still 0 like in attached Images so I can't complete ...
1
vote
1answer
45 views

Sitecore 9.1 instalation failed without error

I try to install Sitecore 9.1 using SIF. I run installation, everything works fine, I didn't receive any errors during installation. I check xconnect and I noticed after some investigation I ...
2
votes
1answer
43 views

Sitecore service error when upgrading from Sitecore 9.0.1 to Sitecore 9.0.2

I am in the process of upgrading the Sitecore instance from 9.0.1 to 9.0.2 [9.1 is available but we don’t have a plan to do it now]. Followed the steps in the document, https://dev.sitecore.net/~/...
1
vote
0answers
50 views

Update Sitecore from 8.2 to 9.1 - analytics

I am entering the update solution sitecore from version 8.2 to version 9.1. I started by upgrading the .NET version and Sitecore libraries to the latest version. Is there any instruction what should ...
1
vote
1answer
51 views

xConnect - xDB Facet Types

In xConnect model, we have a property with dictionary type and when we try to put it in a lamba expression for some logic it fires back. Sample Model: public class eBikeContactFacet : Facet { ...
1
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0answers
48 views

xConnect returns invalid certificate from website query

Sitecore 9.0 initial release When i go to the sitecore admin backend, i get this error when trying to load xdb information from xconnect: Exception: System.InvalidOperationException Message: Ensure ...
6
votes
1answer
89 views

No results when searching for contacts on facet value

I'm trying to query contacts based on their e-mail value using xConnect, but my query doesn't return any results: var queryable = client.Contacts .Where(c => c.GetFacet<...
1
vote
1answer
54 views

How to send email to specific user in Sitecore 9.1

I want to have endpoint Email\Email on my sitecore instance which could send email to specific user, so other applications will be able to use email templates from sitecore. Previously on 8.2 I used ...
0
votes
1answer
65 views

EXM can't track Opens rate or Clicks rate

I tried to send Email Campaign with first name ,last name and some other fields and I've received emails but still sent email campaign in reports return 0 although I opened email which I received and ...
0
votes
1answer
21 views

Dynamic CRM contacts are appearing in Xdb.Collection sql table but not appearing in experience profile

When I sync CRM contacts to Sitecore by running "Dynamics Contacts to xConnect Sync" pipeline batch, I can see contacts in Xdb.Collection sql table, but not in Sitecore Experince Profile. Is this ...
1
vote
0answers
20 views

Sitecore 9.1 Dynamics Marketing List to XConnect Sync pipeline

Dynamics Marketing List sync in 8.2 is inbuilt pipeline and works for our requirement.It looks like that functionality is removed in 9.1 and we need to create our own pipeline for marketing list sync. ...
1
vote
1answer
73 views

Sitecore commerce 9 certificate expired [closed]

I have an instance of sitecore commerce 9.0.1 installed on my local machine. Two days back I found that all the certificates are expired. I created new Self-Signed Certificates and deleted the old ...
0
votes
1answer
39 views

Can't find XConnect instance after installing Sitecore XP1

I used the installation script for an XP1 scaled 9.1 instance, which includes a bunch of json files for xconnect: however after successfully running .\XP1-SingleDeveloper.ps1 I cannot find an IIS ...
0
votes
1answer
79 views

Experience analytics throwing Sitecore.Xdb.Common.Web.ConnectionTimeoutException

We are getting below exceptions while trying to load graphs on the experience analytics dashboard. The dashboard timer keep on spinning and after few seconds we get the well known bunch of exceptions ...
5
votes
1answer
49 views

Error when executing right to be forgotten in scheduled task

I'm trying to create a Sitecore scheduled task to automatically ExecuteRightToBeForgotten for contacts that haven't had any interaction with the site for a number of days. I can get the contacts I ...
0
votes
0answers
13 views

Sitecore.Xdb.Common.Web error in Sitecore Dynamic CRM Connector

I have installed and configured Connector for Microsoft Dynamics 2.1.0. I am getting below error when click "Run Troubleshooter" on "xconnect Client Endpoint" Could not load type 'Sitecore.Xdb.Common....
3
votes
1answer
34 views

When do you change the ContactSaveMode?

When setting facets, we need to check if the Contact is new. When new, the ContactSaveMode must be set to AlwaysSave according to the documentation. // Save contact to xConnect; at this point, a ...
0
votes
1answer
39 views

What is the proper way to implement RetryOperations on XdbUnavailableException?

According to the documentation, you can retry operations by registering them to the client again. I'm doing this on Sitecore 9.0.2. https://doc.sitecore.com/developers/90/sitecore-experience-platform/...
3
votes
1answer
95 views

Difference between xConnect model versions

I've deployed 2 versions of a custom xConnect model I created called DetailModel. According to the documentation, the xConnect models' unique name is name of model + version. The model’s full name (...
1
vote
0answers
42 views

How to create XConnect service in single instance from Sitecore XP1 Scaled installtion package

we are setting up QA instance and following Sitecore Vertical scaling guide from sitecore doc (https://doc.sitecore.com/developers/90/platform-administration-and-architecture/en/scale-vertically.html)....
1
vote
0answers
77 views

XP Scaled (XP1) Sitecore 9.1 distributed (on premises) architecture certificate issues

I have 4 on premises servers. I ran PowerShell XP1 scaled script for distributed installation, I am getting a certificate issue as certificates are getting generated with computer name (system name). ...
0
votes
1answer
115 views

xConnect error in 9.1: One or more local models conflict with the xDB service layer

I've added a custom facet and model, serialized the model and deployed it to my xConnect server to the two locations outlined in Sitecore's documentation but I'm still seeing this error. Because of ...
0
votes
1answer
39 views

How to get the current token while creating custom token for more than one facet field?

I'm trying to create custom tokens for more than one facet field. GetMyCustomFacetValue (this MyCustomFacet facet) is my function to return the responding value to the current token for examlpe ($...
1
vote
1answer
75 views

Questions extending custom facet code

I'm trying to make a custom contact facet and I followed the documentation of Sitecore 9.1 as shown in the code block below, which comes from https://doc.sitecore.com/users/91/sitecore-experience-...
1
vote
2answers
251 views

Sitecore 9.1 xConnect site not working

Background: I am trying to install Sitecore 9.1 XP0 developer topology on my local machine, however, the SIF install fails at task 65 out of 88 with the error message Installation error: Failed to ...
3
votes
1answer
72 views

Exception System.Exception: Could not resolve type name: Sitecore.ListManagement.XConnect.Import.PreferredEmailFacetMapper

I'm trying to extend an existing import mapper to include custom contact facets.this is the code I used following the documentation of sitecore 9.1 https://doc.sitecore.com/users/91/sitecore-...
0
votes
1answer
34 views

Sitecore Azure 9.1 Marketing Operations service error

I'm receiving this error in my Sitecore 9.1 Azure Marketing Operations service. FYI my xCollect service is pointing to MongoDB instance so I have enabled sc.Xdb.Collection.Data.MongoDb.xml in ...
3
votes
0answers
47 views

Identify with multiple identifiers

When logging users in, we want to use both a userid and the user's email as contact identifiers. // Set identifiers Tracker.Current.Session.IdentifyAs("USERID_SOURCE", "U1542658"); Tracker.Current....
0
votes
2answers
109 views

xConnect The HTTP response was not successful: Unauthorized on Azure PaaS

Very similar to this question: xConnect The HTTP response was not successful: Unauthorized But in this case, it's in Azure PaaS so a lot of the answers are not applicable. How can I make sure the ...
1
vote
0answers
81 views

While clicking on an item in Content Editor throws Invalid Certificate exception

Configuring Sitecore 9.0.2 on scaled environment. On the CM environment when we click any of the items related to our website, we see the exception below. Whereas all the Sitecore ootb items in ...
4
votes
1answer
130 views

ERROR Cannot start analytics Tracker

I get below error in Content Delivery Environment in Sitecore 9.0.2 11284 11:00:12 ERROR Cannot start analytics Tracker Exception: System.Net.Http.HttpRequestException Message: An error occurred ...
0
votes
0answers
93 views

Graphs in Experience Analytics cannot be displayed

I installed Sitecore 9.1 using Powershell scripts and site is loading fine. All Content Editor related things are working fine. Also, installed both xConnect & xConnect.Client certificate in both ...
1
vote
0answers
58 views

How to run multiple Sitecore 9.x Instances locally? [closed]

I've installed several Sitecore 9.0.2 (XP0) instances locally and went into some issues regarding certificates. I was wondering if anyone had the same issue and how it was solved?
0
votes
1answer
32 views

Tracking and identifying multiple users on the same session

Sitecore's documentation always talks about how the same person comes back to the site and is identified. How are multiple persons handled? Say that a person first enters the site (anonymous tracking)...
2
votes
1answer
77 views

What if the xConnect instances are down?

Can someone please suggest that in a scaled Sitecore 9 environment for some reason if the Roles other than CM and CD are down, how the Websites will be impacted? If the xConnect, Marketing ...
0
votes
1answer
20 views

xConnect Instances need to be Anonymous or Windows authentication?

We installed xConnect, Marketing Automation and Reference Data instances in a scaled Sitecore 9.0.1 environment. While accessing the URLs it is asking for the credentials cause the corresponding IIS ...
6
votes
1answer
101 views

What happens to enrolled contacts when they are merged?

What happens if two contacts are enrolled in the same engagement plan and then get merged? Will the dying contact be removed from the plan? Which state will the surviving contact be in?
7
votes
1answer
59 views

What are the licensing requirements for Sitecore Universal Tracker?

What are the licensing requirements around Sitecore Universal Tracker? - Would, say, a license for xDB suffice?
1
vote
1answer
170 views

Can't start the 'Marketing Automation Engine' service

Can't start the Sitecore Marketing Automation Engine on my Sitecore 9.1 instance. When I try to do so, that's what I get on my log file: 19:02:11 15:56:15 ERROR Exception when executing agent ...
0
votes
1answer
125 views

Certificate error when initializing the XConnect website

The website is loading fine but I can see a lot of exception messages on the log files. Those are all realted to XConnect and certificates as you can see on the below example: Exception: System....