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Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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Custom Page View Event is Not Working

I am trying to save custom page events as mentioned in this document https://doc.sitecore.com/xp/en/developers/90/sitecore-experience-platform/convert-a-page-event.html. Below is my code: I have ...
Swati Gupta's user avatar
  • 3,135
0 votes
2 answers
33 views

Campaign graph is not showing the chart

We migrated the xDB data from 9.1 to 10.3 sitecore so everything works fine as in SS below but, only Campaign data is not showing. We tried to rebuild the secondary reporting db also but it didn't ...
Jumping Rabbit's user avatar
1 vote
1 answer
79 views

Experience Profile Page throws an error and does not load any data

I shifted the root folder of the XConnect Site from one server to a different server and made the necessary configuration changes. I checked Solr and Experience Analytics, which work perfectly. ...
Davinder Singh's user avatar
-1 votes
1 answer
32 views

in Sitecore 10.3.0 , Sitecore.Reporting.Client.ReportingClient is inaccessible due to its protection level

In my current undertaking with Sitecore version 10.3.0, I am in the process of extracting data from the reporting API. However, an error has arisen, as illustrated by the screenshot below. After ...
Sunil Rana's user avatar
1 vote
1 answer
38 views

How to transition from Obsolete ContactOptions to ExecutionOptions in xConnect xdbContext.GetAsync method

I am in the process of creating a Contact in xConnect and encountering the following warning message. What are the modifications needed to convert code from utilizing the ContactExpansionOptions ...
Sunil Rana's user avatar
0 votes
1 answer
55 views

xConnect giving Error Sitecore.XConnect.XdbCollectionUnavailableException : The credentials supplied to the package were not recognized

I am currently endeavouring to develop an application for data extraction via XConnect. Regrettably, an error is impeding progress at the "await cfg.InitializeAsync();" segment of the code. ...
Sunil Rana's user avatar
1 vote
2 answers
38 views

xconnect namespace error on CertificateWebRequestHandlerModifier

Based on the information provided in the Sitecore documentation, https://doc.sitecore.com/xp/en/developers/103/sitecore-experience-platform/create,-retrieve,-and-search-contact-and-interaction-data....
Sunil Rana's user avatar
0 votes
0 answers
34 views

Content editor is bugged

I was trying to add some custom contacts to the XCollect Db using a scheduler task. I published my code, then I went to Sitecore. I tried publishing the Scheduler item and suddenly this error is all ...
hrupapara's user avatar
0 votes
0 answers
29 views

NullReferenceException on Sitecore.Data.Eventing.Remote.MovedItemRemoteEvent

On my 9.0.2 Sitecore Reporting site, I saw this error in the logs: ERROR Exception while handling event Sitecore.Data.Eventing.Remote.MovedItemRemoteEvent Exception: System.NullReferenceException ...
Marcel Gruber's user avatar
1 vote
0 answers
32 views

Getting below error while installing sitecore 10.1 [duplicate]

Install-SitecoreConfiguration : A parameter cannot be found that matches parameter name 'TrustServerCertificate'. This error might have been caused by applying the default parameter binding. You can ...
kriti poddar's user avatar
2 votes
1 answer
31 views

Removing Sitecore 9.3 xp scale topology App service from azure

As i compare one of my Sitecore 10 instance XP-scale topology and i didn't find below two app services in azure 1)svc-pub 2) svc-rep My question is -> If i removed above two azure app services from ...
Singh's user avatar
  • 105
1 vote
0 answers
22 views

Error accessing Path Analyzer admin page [closed]

I am getting this error when accessing the sitecore/admin/pathanalyzer.aspx. As a background, we had just did a Sitecore upgrade from Sitecore 8.1 to 10.1. Appreciate if anyone can give some insights ...
thebernardlim's user avatar
0 votes
2 answers
178 views

What is the "Processing role?"

I'm patching form Sitecore 10.2.0 to 10.2.2, and in documentation it has the following line: Updating Web.config on ContentManagement/ContentDelivery/Processing roles I know what CM and CD are, but I'...
Justin's user avatar
  • 311
1 vote
1 answer
36 views

xConnect MergeContacts operation does not copy the facet data to Target Contact

Request your support. I have two contacts with same email id and different source identifier. I want to perform mergeContacts() operation on these two contacts. I am using standard xConnect API. ...
HariWaghamare's user avatar
0 votes
0 answers
31 views

The type initializer for 'XConnectModel.UserModel' threw an exception while generate the custom model json

We are trying to generate the custom model json using a simple console application but getting error below error: The type initializer for XConnectModel.UserModel threw an exception. We are using ...
Koushik Mukherjee's user avatar
2 votes
1 answer
92 views

Experience Analytics Data Is Not Coming

As checked in experience profile, the analytics data is not loading up from last 1-2 months. Upon checking the xconnect logs we found below exception message: 7180 00:00:31 ERROR Cannot execute '...
Somnath Das's user avatar
1 vote
0 answers
30 views

Error in Experience Profile due to missing 'Accept-Language' in Server variables

I am getting an error in my SC10 AKS instance in experience profile when I click on a contact: URL http://testabc.com/sitecore/api/ao/v1/contacts/{9cc8524k-b9dd-0000-0000-066f49mf968eg/image?w=170&...
Sitecoredev's user avatar
0 votes
0 answers
17 views

How to change the sitecore password if the password expiration code is implemented in sitecore 9.1 [duplicate]

Implemented sitecore user password expiration code but not able to reset the password of that user. Please let me know the way to reset the sitecore password.
Ruchi Gupta's user avatar
1 vote
1 answer
157 views

Sitecore Redis Timeout Exception on ZADD Shared_ExpirationIndex

We are using Sitecore 9.3 in our multi-site application. And we are using Redis Cache in one of our application. We are suddenly facing the below exception in our Redis server. Please find the below ...
Geetha's user avatar
  • 133
0 votes
0 answers
50 views

XdbCollectionUnavailableException : The Http response was not successful Forbidden only for English and Portuguese Brazil Language

We are using Sitecore 9.3 in our application and we have updated our certificate as our certificate is going to expire on Aug 31, 2023. We have updated the thumbprint in all the Sitecore and XConnect ...
Geetha's user avatar
  • 133
0 votes
1 answer
71 views

Sitecore XConnect XdbCollectionUnavailableException Filter and XConnect Exception Filter OnException errors on OData Contacts / DeviceProfiles

We are using Sitecore 9.3 in our application and we are getting XConnect XdbCollectionUnavailableException Filter on OData Contacts / DeviceProfiles in Sitecore XConnect Here is the Stack trace from ...
Geetha's user avatar
  • 133
0 votes
0 answers
15 views

We are getting below error during fetch odata/Contacts and odata/DeviceProfiles in XDB XConnect Exception Filter OnException() [duplicate]

[Error] XConnect Exception Filter OnException(), url - "https://myinstance.com/odata/DeviceProfiles?%24filter=Id+eq+273b227a-0a0e-4695-b20b-cc3ab7ea60e5" System.OperationCanceledException: ...
Geetha's user avatar
  • 133
1 vote
2 answers
330 views

XConnect and CLI not acknowledging a custom purge condition

I'm trying to create an XConnect custom contact purge condition for any contacts with 0 interactions. I've followed this walkthrough but I must be missing something as it's not registered when trying ...
spyn's user avatar
  • 33
2 votes
3 answers
177 views

xDB Tracker Timeout with certain contacts only

Interesting behavior here with Sitecore XP 9.3, any ideas are very welcomed. What happens Only for specific contacts, anything related to Tracker reading (Eg: IdentifyAs, LoadContact, etc) is dying ...
Rodrigo Peplau's user avatar
1 vote
1 answer
447 views

Sitecore XConnect Certificate error

We have a CM instance of Sitecore 10.1.1. On CM instance we have an XConnect setup as well. Our analytics page throws an error. When I checked the logs, I found the below error. Severity level: ...
litika chib's user avatar
0 votes
1 answer
68 views

An error occured during index rebuilding. There will be another attempt to check

Getting the below error message while rebuilding the index SourceContex - Sitecore.Xdb.Collection.Indexing.Rebuild.IIndexRebuildFlow System.Net.Http.HttpRequestException: at System.Net.Http....
Ankit Pradhan's user avatar
0 votes
2 answers
919 views

Sitecore 10.3 Installation failed due to SQL Server connection

I am trying to install Sitecore 10.3 instance on Windows 11. But I am getting the SSL error while xConnect is trying to connect to SQL Server. Error is [ XConnectXP0_CreateShardApplication... : ...
Gulam Ali's user avatar
2 votes
1 answer
76 views

Error Cannot create tracker

We are getting the below error after we upgraded from Sitecore 9.1 to sc 10.1.2 on our preprod and prod environment. We have also migrated our contacts from xdb 9.1 to 10.1.2. Below is the error ...
Arjun Arora's user avatar
1 vote
1 answer
73 views

XdbCollectionUnavailable exception : The HTTP response was not successful:Not Found

We have an Azure Sitecore 10.3 setup to which we have added an additional CD app service which is on a different region. For the sites hosted in this app service, the XDB functionalities are not ...
snhchdhr96's user avatar
1 vote
2 answers
105 views

Does xConnect/xDB need to be fully enabled and working for rendering personalization rules to work?

I'm looking at an XP implementation that uses personalization rules to hide/show renderings based on a set of custom defined rules (sources 1, 2). For example: Rule: Is user of X type? Action: Run ...
Marcel Gruber's user avatar
2 votes
1 answer
59 views

XConnect: Get contacts with at least 1 interaction between dates

In a Sitecore 9.3 XP implementation, using XConnect, while trying to retrieve the contacts with at least 1 interaction between a period of time, the number of contacts is not matching what I see when ...
Rodrigo Peplau's user avatar
2 votes
1 answer
74 views

Form's submit actions not working after disabling SC_ANALYTICS_GLOBAL_COOKIE cookie

I implemented code to block the SC_ANALYTICS_GLOBAL_COOKIE cookie if the consent has not been given (based on this blog post). But after doing that, I noticed, that none of the form's submit actions ...
Linas's user avatar
  • 88
0 votes
1 answer
47 views

AB Testing is not working on custom database but working on web database

I have started AB Testing in Sitecore 10.0.1 and in local it is working fine, I am able to see 2 different content. On higher environment it is working on server with web database, but not working ...
DiveshS's user avatar
  • 31
1 vote
1 answer
94 views

AB Testing is not working on higher environment

I have started AB Testing in Sitecore 10.0.1 and in local it is working fine, I am able to see 2 different content. But the same thing is not working in a higher environment. The main difference is ...
DiveshS's user avatar
  • 31
1 vote
3 answers
235 views

XDB Indexes Consumes More Disk Space

I am using Sitecore 9.3 and xConnect. The issue is xDB indexes are consuming disk space more than 100GB. This disk space consumption is increasing day by day. We are using XDB for interactions and ...
Kanniyappan Krishnan's user avatar
0 votes
1 answer
316 views

Sitecore 10.1 Path Analyzer Error

We recently upgraded from Sitecore 8 to Sitecore 10.1 and have encountered an error in Path Analyzer. The error message is: Message: Could not load type 'Sitecore.ContentTesting.Rules.Conditions....
Owais Ahmed's user avatar
1 vote
3 answers
57 views

The type or namespace name 'ICondition'/'IContactSearchQueryFactory' could not be found, despite references to appropriate dlls

In this Sitecore article, there is a code sample implements ICondition and IContactSearchQueryFactory. We believe that this code will help us to add custom rules to the Sitecore List Manager. However, ...
James G.'s user avatar
  • 135
0 votes
1 answer
447 views

Implement Cookie and consent management in Sitecore Headless App

I implemented the Cookie and consent management functionality (Manage a contact's tracking consent choices (sitecore.com)) in the Sitecore 10.1 + Sitecore NextJS (18.0.0) using the Sitecore.Analytics....
Amit Kumar's user avatar
0 votes
3 answers
95 views

Hosting xDB on same database server as content database (OnPrem)

We are currently upgrading from 10.0 to 10.3 (on prem). Since MongoDB for the Experience Platform is no longer supported, we are attempting to set up our xDB on SQL. The SQL server that we currently ...
Mike Davis's user avatar
2 votes
4 answers
399 views

How to block/Disable Sitecore analytics for GDPR regions?

This code is only droping the cookies from the cookie board, the analytics is still on for the user. Is there any way to disable/enable xdb.enabled to false/true based on country region. if (...
Ankit Pradhan's user avatar
0 votes
0 answers
178 views

Sitecore.Xdb.Collection.Failures.AdminActionConflictDetectedException: Conflicting Admin action detected

We were trying to rebuild the XDB index in xConnect Index worker webjobs. We are getting the following error when we run the rebuild command Sitecore.XConnectSearchIndexer.exe -rr. [Error] An error ...
Astle's user avatar
  • 411
1 vote
2 answers
134 views

Marketing Automation Service Fail to Start

I am using Sitecore 10.2 and I am getting the below error: I verified below things: License is correct. Thumbprint is correct. Certificate has IIS_IUSRS permission. .Net framework 4.8 has been ...
Swati Gupta's user avatar
  • 3,135
1 vote
1 answer
89 views

Unable to get contacts,SitecoreXConnectClientConfiguration.GetClient() throwing an exception

I'm trying to get the contacts but while creating an instance of xconnect client, I'm getting the following exception: Type must have a parameterless constructor (not necessarily public) or a public ...
Okasha Momin's user avatar
1 vote
1 answer
52 views

Get Most Popular Search Terms from PageEvent xDB

I have manually trigger a search event based on Sitecore in standart way: var searchEvent = Tracker.MarketingDefinitions.PageEvents[AnalyticsIds.SearchEvent.Guid]; Sitecore.Analytics.Tracker.Current....
Arbejdsglæde's user avatar
1 vote
3 answers
226 views

Connecting XConnect from third party tool

I am using Sitecore 9.1. I am trying to do some operation on Sitecore XConnect APIs from some third party tool. I need to authenticate the APIs either using xconnect certificate or authentication ...
Sitecoredev's user avatar
1 vote
1 answer
70 views

Error while installing Sitecore 9.1: Service 'Sitecore XConnect Search Indexer' cannot be stopped [closed]

I am facing an error related to service 'Sitecore XConnect Search Indexer' while installing Sitecore 9.1.
Prashant B's user avatar
0 votes
1 answer
64 views

Save Contact on API call

Here is my scenario - on the page, there will be a button, on the button click there will be a popup and the user will enter some detail. On submit button, I need to create a contact and save custom ...
Swati Gupta's user avatar
  • 3,135
1 vote
1 answer
81 views

Page Event is not saving into xDB

I want to save some information about that page that has been clicked by the user so I register a page event on processItem pipeline for this I did below code: public class RegisterCustomPageEvents :...
Swati Gupta's user avatar
  • 3,135
3 votes
2 answers
429 views

Experience Analytics Error throwing System.Data.DataException error

I am in the upgrading process of Sitecore instance from 9.1 to 10.2 where the upgrade steps have been followed where I created a fresh 10.2.x instance and deployed the solution in to after the fact it ...
Arun Kumar's user avatar
2 votes
1 answer
86 views

One Certificate for all instances in XP Scaled Installation - xDB Forbidden issue

I did an on-premise setup for Sitecore 9.3 XP Scaled environment. At the time of installation I created separate certificates using createcert.json file and common xconnect certificate thumbprint for ...
Amin Sayed's user avatar

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