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Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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10 views

Exception in alarm clock event subscriber

I am upgrading from 8.1 to 9.1 and installed xconnect and i am facing issue , Exception: System.Runtime.Serialization.SerializationException Message: Unable to find assembly 'Sitecore.Analytics....
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31 views

xConnect returns invalid certificate from website query

Sitecore 9.0 initial release When i go to the sitecore admin backend, i get this error when trying to load xdb information from xconnect: Exception: System.InvalidOperationException Message: Ensure ...
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1answer
76 views

No results when searching for contacts on facet value

I'm trying to query contacts based on their e-mail value using xConnect, but my query doesn't return any results: var queryable = client.Contacts .Where(c => c.GetFacet<...
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1answer
37 views

How to send email to specific user in Sitecore 9.1

I want to have endpoint Email\Email on my sitecore instance which could send email to specific user, so other applications will be able to use email templates from sitecore. Previously on 8.2 I used ...
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1answer
29 views

EXM can't track Opens rate or Clicks rate

I tried to send Email Campaign with first name ,last name and some other fields and I've received emails but still sent email campaign in reports return 0 although I opened email which I received and ...
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1answer
20 views

Dynamic CRM contacts are appearing in Xdb.Collection sql table but not appearing in experience profile

When I sync CRM contacts to Sitecore by running "Dynamics Contacts to xConnect Sync" pipeline batch, I can see contacts in Xdb.Collection sql table, but not in Sitecore Experince Profile. Is this ...
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15 views

Sitecore 9.1 Dynamics Marketing List to XConnect Sync pipeline

Dynamics Marketing List sync in 8.2 is inbuilt pipeline and works for our requirement.It looks like that functionality is removed in 9.1 and we need to create our own pipeline for marketing list sync. ...
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1answer
43 views

Sitecore 9.1 IaaS issue with client certificate

We are setting up Sitecore 9.1 IaaS on Azure. The Web and DB servers are under security policy of my company and I don't have access to create Self Signed certificates. In the powershell I provided ...
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1answer
53 views

Sitecore commerce 9 certificate expired [closed]

I have an instance of sitecore commerce 9.0.1 installed on my local machine. Two days back I found that all the certificates are expired. I created new Self-Signed Certificates and deleted the old ...
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1answer
38 views

Can't find XConnect instance after installing Sitecore XP1

I used the installation script for an XP1 scaled 9.1 instance, which includes a bunch of json files for xconnect: however after successfully running .\XP1-SingleDeveloper.ps1 I cannot find an IIS ...
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1answer
43 views

Experience analytics throwing Sitecore.Xdb.Common.Web.ConnectionTimeoutException

We are getting below exceptions while trying to load graphs on the experience analytics dashboard. The dashboard timer keep on spinning and after few seconds we get the well known bunch of exceptions ...
5
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1answer
47 views

Error when executing right to be forgotten in scheduled task

I'm trying to create a Sitecore scheduled task to automatically ExecuteRightToBeForgotten for contacts that haven't had any interaction with the site for a number of days. I can get the contacts I ...
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10 views

Sitecore.Xdb.Common.Web error in Sitecore Dynamic CRM Connector

I have installed and configured Connector for Microsoft Dynamics 2.1.0. I am getting below error when click "Run Troubleshooter" on "xconnect Client Endpoint" Could not load type 'Sitecore.Xdb.Common....
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1answer
33 views

When do you change the ContactSaveMode?

When setting facets, we need to check if the Contact is new. When new, the ContactSaveMode must be set to AlwaysSave according to the documentation. // Save contact to xConnect; at this point, a ...
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1answer
29 views

What is the proper way to implement RetryOperations on XdbUnavailableException?

According to the documentation, you can retry operations by registering them to the client again. I'm doing this on Sitecore 9.0.2. https://doc.sitecore.com/developers/90/sitecore-experience-platform/...
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1answer
91 views

Difference between xConnect model versions

I've deployed 2 versions of a custom xConnect model I created called DetailModel. According to the documentation, the xConnect models' unique name is name of model + version. The model’s full name (...
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0answers
32 views

How to create XConnect service in single instance from Sitecore XP1 Scaled installtion package

we are setting up QA instance and following Sitecore Vertical scaling guide from sitecore doc (https://doc.sitecore.com/developers/90/platform-administration-and-architecture/en/scale-vertically.html)....
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40 views

XP Scaled (XP1) Sitecore 9.1 distributed (on premises) architecture certificate issues

i have 4 on premise servers . i ran Power Shell xp1 scaled script for distributed installation, i am getting certificate issue as certificates are getting generated with computer name (system name). ...
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1answer
60 views

xConnect error in 9.1: One or more local models conflict with the xDB service layer

I've added a custom facet and model, serialized the model and deployed it to my xConnect server to the two locations outlined in Sitecore's documentation but I'm still seeing this error. Because of ...
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1answer
28 views

How to get the current token while creating custom token for more than one facet field?

I'm trying to create custom tokens for more than one facet field. GetMyCustomFacetValue (this MyCustomFacet facet) is my function to return the responding value to the current token for examlpe ($...
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1answer
62 views

Questions extending custom facet code

I'm trying to make a custom contact facet and I followed the documentation of Sitecore 9.1 as shown in the code block below, which comes from https://doc.sitecore.com/users/91/sitecore-experience-...
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2answers
176 views

Sitecore 9.1 xConnect site not working

Background: I am trying to install Sitecore 9.1 XP0 developer topology on my local machine, however, the SIF install fails at task 65 out of 88 with the error message Installation error: Failed to ...
3
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1answer
57 views

Exception System.Exception: Could not resolve type name: Sitecore.ListManagement.XConnect.Import.PreferredEmailFacetMapper

I'm trying to extend an existing import mapper to include custom contact facets.this is the code I used following the documentation of sitecore 9.1 https://doc.sitecore.com/users/91/sitecore-...
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1answer
26 views

Sitecore Azure 9.1 Marketing Operations service error

I'm receiving this error in my Sitecore 9.1 Azure Marketing Operations service. FYI my xCollect service is pointing to MongoDB instance so I have enabled sc.Xdb.Collection.Data.MongoDb.xml in ...
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0answers
43 views

Identify with multiple identifiers

When logging users in, we want to use both a userid and the user's email as contact identifiers. // Set identifiers Tracker.Current.Session.IdentifyAs("USERID_SOURCE", "U1542658"); Tracker.Current....
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2answers
76 views

xConnect The HTTP response was not successful: Unauthorized on Azure PaaS

Very similar to this question: xConnect The HTTP response was not successful: Unauthorized But in this case, it's in Azure PaaS so a lot of the answers are not applicable. How can I make sure the ...
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0answers
48 views

While clicking on an item in Content Editor throws Invalid Certificate exception

Configuring Sitecore 9.0.2 on scaled environment. On the CM environment when we click any of the items related to our website, we see the exception below. Whereas all the Sitecore ootb items in ...
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1answer
73 views

ERROR Cannot start analytics Tracker

I get below error in Content Delivery Environment in Sitecore 9.0.2 11284 11:00:12 ERROR Cannot start analytics Tracker Exception: System.Net.Http.HttpRequestException Message: An error occurred ...
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0answers
59 views

Graphs in Experience Analytics cannot be displayed

I installed Sitecore 9.1 using Powershell scripts and site is loading fine. All Content Editor related things are working fine. Also, installed both xConnect & xConnect.Client certificate in both ...
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0answers
56 views

How to run multiple Sitecore 9.x Instances locally? [closed]

I've installed several Sitecore 9.0.2 (XP0) instances locally and went into some issues regarding certificates. I was wondering if anyone had the same issue and how it was solved?
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1answer
28 views

Tracking and identifying multiple users on the same session

Sitecore's documentation always talks about how the same person comes back to the site and is identified. How are multiple persons handled? Say that a person first enters the site (anonymous tracking)...
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1answer
70 views

What if the xConnect instances are down?

Can someone please suggest that in a scaled Sitecore 9 environment for some reason if the Roles other than CM and CD are down, how the Websites will be impacted? If the xConnect, Marketing ...
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1answer
19 views

xConnect Instances need to be Anonymous or Windows authentication?

We installed xConnect, Marketing Automation and Reference Data instances in a scaled Sitecore 9.0.1 environment. While accessing the URLs it is asking for the credentials cause the corresponding IIS ...
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1answer
97 views

What happens to enrolled contacts when they are merged?

What happens if two contacts are enrolled in the same engagement plan and then get merged? Will the dying contact be removed from the plan? Which state will the surviving contact be in?
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1answer
54 views

What are the licensing requirements for Sitecore Universal Tracker?

What are the licensing requirements around Sitecore Universal Tracker? - Would, say, a license for xDB suffice?
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1answer
105 views

Can't start the 'Marketing Automation Engine' service

Can't start the Sitecore Marketing Automation Engine on my Sitecore 9.1 instance. When I try to do so, that's what I get on my log file: 19:02:11 15:56:15 ERROR Exception when executing agent ...
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1answer
79 views

Certificate error when initializing the XConnect website

The website is loading fine but I can see a lot of exception messages on the log files. Those are all realted to XConnect and certificates as you can see on the below example: Exception: System....
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1answer
49 views

Shards DB is not created during the installation of xconnect-xp1-collection

During the xconnect-xp1-collection for sitecore 9.1.0, it fails to create the shards db, although the rest are created successfully. I get the following error during the installation: Could not load ...
3
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1answer
49 views

Intermittent failure of xConnect contact creation

We are currently experiencing an issue in our Production environment (CD or CM in a scaled CD, CM, PRC, REP and xConnect setup) where client returns contact about 10% of the time when using the ...
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0answers
46 views

An error occured while downloading the index 'xdb' schema

Our Production instance is hosted in Azure and getting so many failed requests with the below error. Not sure what could be the reason An error occured while downloading the index 'xdb' schema. ...
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0answers
74 views

Experience Profile contacts not displaying

I am using SItecore 9 forms and in this forms I am saving contact in xDB which I can see in [ContactFacets] and [Contacts] sql table . My issue is that I can see contacts in experience profile till ...
2
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1answer
61 views

Can't stop the “Sitecore XConnect Search Indexer” service on Sitecore 9.0.1

I just can't stop the "Sitecore XConnect Search Indexer" service. Please note that I just removed everything related to XConnect from this machine. I'm trying to stop this service to be able to re-...
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0answers
15 views

How to custom interpret path-analyzer data

I am using Sitecore 9.0 and want to do some custom analytics (in e.g. C#) on the XConnect Path Analyzer data. What would be the best way to do this?
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0answers
139 views

Sitecore XConnect XdbCollectionUnavailableException - Forbidden

I have installed xConnect for sitecore 9.0.2 using SIF 1.2.1 and configured it according to the documentation. I have also installed the xDB Data Migration Tools and when running the Troubleshooter ...
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1answer
40 views

AuthenticationException on Azure with Solr and self-signed certificates

looking for Azure experts advice! I have about 1M AuthenticationExceptions while connecting to solr in the last few hours for almost non-active Sitecore instance... I checked all the apps, they all ...
2
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1answer
105 views

Submitting contact to salesforce

i'm trying to migrate XConnect contact data to salesforce CRM using Data Exchange Framework (Connect for salesforce 2.0.1) After clicking "xConnect Contacts to Salesforce Sync" no error message shown ...
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1answer
62 views

MongoDB Contacts to xConnect Migration Error

I've searched everywhere in the internet and I couldn't really find anything associated to this. We are migrating Sitecore 8 Mongo Db to Sitecore 9 XConnect database. We followed the steps from below ...
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2answers
84 views

xConnect Installation - Updating Solr Schema for xdb is failing

We have upgraded our Sitecore solution from 8.2.4 to 9.0.2 using the guidelines from the Upgrade Guide. Now we are in progress with preparing the xDB data migration. Using the following script to ...
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1answer
40 views

Logic for Enroll contacts from list in Sitecore 9.1

There is a new cool feature called Enroll contacts from list in Sitecore 9.1: I'm wondering where the actual logic resists (which assembly and class). I'm going to utilize this functionality by ...
5
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1answer
64 views

Talking to xConnect in .Net vs .NetCore

Sitecore 9.1 .NetCore 2.1 .Net 4.7.1 Below you will find the hello world console app code to talk to xConnect. You pass it a thumbprint and a url and it will try to initialize a connection. The only ...