Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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8 views

Multiple contacts removal using ADM [on hold]

I need to find any contacts in my xDB that have non-english characters in First Name is there a way to do this through ADM? Thanks, Samridhi
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24 views

How to load custom facet in EXM

does anyone know how to load EmailAddressList facet? I have created a custom rule for EXM in order to identify contacts I need to access EmailAddressList facet but when I execute this code it only ...
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28 views

Flow of data from email to the EXM dashboard [on hold]

I am trying to understand the flow of data from the time a user opens/ click a link in the e-mail to the time it is displayed. I am listing my understanding below. Connecting the dots backwards: ...
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1answer
18 views

Error Code: ERROR_APPPOOL_VERSION_MISMATCH

I am getting below error while installing sitecore 9.01. Error Code: ERROR_APPPOOL_VERSION_MISMATCH More Information: The application pool that you are trying to use has the 'managedRuntimeVersion' ...
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1answer
55 views

How to replace the root certificate for Sitecore 9?

On our local and DEV environment (Sitecore 9.0.1 and Commerce 9) we need to replace the root certificate with a new one, therefore all "child" certificates need to be recreated and replaced. Is there ...
7
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2answers
73 views

xConnect 100% CPU for hours

Sitecore 9.1 In the middle of some testing on my QA server, the xConnect IIS site went to 100% CPU and started chewing up RAM. Now for 14 hours, the CPU has not come down and the xConnect site has ...
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19 views

How to get Marketing Automation Activity Type language version

I am using Sitecore 9.2 The Marketing Automation Client fails for all other languages than "en". A request is made for /sitecore/api/ma/activitydescriptors?cultureName=en&sc_site=shell which ...
2
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1answer
36 views

Multiple instances of xConnect collection across different regions

Is it possible to host multiple instances of xConnect collection in different regions? We have 2 CD instances that are hosted in different regions and would like to have a xConnect collection hosted ...
2
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2answers
58 views

GeoIP Location data not coming in database and interaction object?

I am trying to implement geo-location-based personalization for my website and for this, I would like to test the data locally. I have enabled geolocation services from app-center and tested with the ...
2
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2answers
69 views

WARN Failed to create counter 'Sitecore.Analytics.XConnect\XConnect Model

We identify many repetitive warnings into Sitecore log files: WARN Failed to create counter 'Sitecore.Analytics.XConnect\XConnect Model Converter | Convert To XConnect Interaction Operations / sec'. ...
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2answers
116 views

Sitecore.XConnect.Operations.FacetOperationException

Activity: Uploading Contacts in xDB through xConnect by a scheduled task. Number of contacts: 8000+ Environment: Sitecore 9.0.2 XP0 The scheduler is synchronous. The contacts are getting imported ...
3
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1answer
48 views

How to update Tracker.Current

I have a Sitecore 9 form where a user submits a form and that contact will be saved in xDB. At the time of submitting I am checking in xDB is duplicate contact exist, on basis of First name, Last name,...
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2answers
65 views

The request was aborted: Could not create SSL/TLS secure channel on 9.0.2 XP0

Environment details: 9.0.2 XP0 What I am trying to do: I am trying to create an xConnect client from Sitecore context. What is the issue I am facing: The request was aborted: Could not create ...
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1answer
27 views

Sitecore Azure SQL DB Advisor recommendation - Drop unused indexes

As part of Sitecore 9.1 Azure hosting setup, I'm seeing few SQL DB Advisor recommendations in Azure to drop unused indexes on certain Sitecore tables that were created by Web deploy packages. Since ...
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1answer
69 views

Sitecore installation error - Dacpac file path: Instance failure. System.InvalidOperationException:

I'm trying to install Sitecore v9.1 update 1 with Sitecore SIF. I did install all the prerequisites. Everything looks fine. Also the script does install 7 databases (like MarketingAutomation, ...
3
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1answer
93 views

How to properly configure a custom facet in Sitecore 9.1

I have been trying the Sitecore samples to define a custom facet, and it all works if I do it outside from Sitecore. But when I want Sitecore to track the contacts and add data to the custom facet, I ...
2
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1answer
105 views

Experience Analytics dashboard gives errors

My Logs shows this error 2428 23:47:09 ERROR [Sitecore Services]: HTTP GET URL http://ffg.local/sitecore/api/ao/aggregates/all/786FBA3A4573445EA74504E3CA5E48C1/all?&dateGrouping=by-week&&dateFrom=23-...
4
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2answers
148 views

Install Sitecore 9.2 errors on Waiting for service 'Sitecore Marketing Automation Engine to start

Whilst trying to install Sitecore 9.2 using either SIF or SIA we are seeing both approaches error with: Waiting for service 'Sitecore Marketing Automation Engine - ###-MarketingAutomationService (###-...
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1answer
62 views

Sitecore Tracker not active for Forms in Ajax mode

Something really weird. I have a custom Submit action for my forms that works great. But when I try and access the Sitecore.Analytics.Tracker, it is null. But only when in Ajax mode. When Ajax is ...
2
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1answer
35 views

Contacts added by xConnect API not being enrolled in marketing automation

Has anyone had issues with contacts created via the xConnect API not enrolling in marketing automation plans? We've created a custom job which pulls in contact information from an external source and ...
2
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1answer
63 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
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23 views

Sitecore Path Analyzer not showing data in habitat Home

I have installed Habitat Home solution in my system and facing an issue that PathAnalyzer is not showing any data, Whenever I open the path analyzer tab and enter the dates, I get an error, the filter ...
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1answer
62 views

Couldn't set avatar facet to contact in experience profile sitecore 9

I'm using Sitecore 9.1.1 and I am creating a Contact programmatically and set its facets. My problem is when I set the Avatar facet which is the picture of the contact. The following code is where I ...
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1answer
66 views

Populate Custom Table instead of Contacts table in CRM using Dynamics CRM Connector

I need to sync the Sitecore contacts to CRM using Dynamics CRM Connector 2.0.1. As the synced contacts require further refinement, the synced contact needs to be added in a temp table in CRM instead ...
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2answers
75 views

Display Custom Facet in Sitecore Experience Profile 9.1.1

I'm using Sitecore 9.1.1, I Followed this Link to create a custom facet to each contact and its added successfully to xDB, I don't have a screenshot of it but its like the below image: and this ...
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1answer
41 views

How to solve xConnect error “Model does not match the remote version”

I'm getting an error on my Sitecore content delivery which is blocking the tracker from starting. I feel like I've tried everything but must be missing something. Sitecore version is 9.0.2 with ...
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0answers
23 views

Sitecore 9 XConnect / XDB error - Unauthorized [duplicate]

I'm pulling my hair out trying to get any kind of info on xConnect and XDB in Sitecore 9. Is there a way to increase the logging so I can see what's wrong with the xConnect? There are a number of ...
2
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1answer
40 views

Where are Page Events that have not yet been aggregated in the Reporting Database stored?

When I was using MongoDB on Sitecore 8.1, Page Events were stored in the Interactions collection; I could query them this way: `db.getCollection('Interactions').find({ "Pages.PageEvents" : { $size: 1 ...
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0answers
40 views

Certificate Error starting the Sitecore Marketing Automation Engine service [closed]

I am upgrading Sitecore xConnect from version 9.0.1 to 9.1.1 and after following steps from the Sitecore-911-Upgrade-Guide, I copy & pasted the provided files and folders to the xConnect folder. ...
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1answer
80 views

Custom Facet for Anonymous Contact. Is it possible?

Hi guys, I have a fairly simple question. I have created some custom facets and tested them for known Contacts and they work. But when I do the same regarding Anonymous Contacts, I could not set the ...
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40 views

Custom Experience Analytics in Sitecore 9.x

The custom Dimensions and Segments I defined in Sitecore 8.1 are no longer working in Sitecore 9.1. I successfully ran the xDB Data Migration Tool, but when I open my custom-defined graphs in the ...
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2answers
76 views

All Goals trigger through programmatically are visible in Experience Profile but not in Experience Analytics report

All Goals trigger through programmatically are visible in the Experience Profile > Goal Report but not in Experience Analytics Report. We have triggered goal programmatically and attached with a ...
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1answer
67 views

xConnect on Azure XP1

I installed a Vanilla instance of Sitecore 9.0.2 on Azure using xP1 topology. All was working as expected, xProfile and xAnalytics pages loading without exceptions. Then I created a publish profile ...
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0answers
62 views

Sitecore Commerce Sorting Product by Most Viewed

I have a requirement in our Sitecore Experience Commerce 9.0 update 2 to sort the Product List by popularity which means sorting by most viewed products on top. I have tried to get it from ...
2
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1answer
113 views

Error occurred while loading Experience Profile

I am facing an issue where the error is occurring while loading the Experience Profile. I am working on Sitecore 9.0.2 version. Error is shown as below:- When I hit the Sitecore API URL as shown ...
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2answers
106 views

How to Create a Custom Facet with Hierarchy in Sitecore 9?

I would like to create some form of a hierarchy in a Custom Facet in Sitecore 9. However, the documentation only provided examples using Sitecore 8.2 here. When I tried creating an ...
2
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1answer
33 views

Contacts not enrolling in Automation Plan in XP Scaled topology

I am using events to enrol contacts in a Marketing Automation plan, and it works fine in XP Single topology, but in an XP Scaled topology (Azure PaaS) the contacts are not being enrolled. The plan is ...
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1answer
112 views

“Could not deploy package” error while installing Sitecore 9 update 2 setup on my local enviromment

I am a beginner in sitecore and I am facing the below error while setting up sitecore on my local environment [----------------------------------------------------------------------------------------...
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2answers
35 views

xConnect Filter expression for DateTime

Has anyone worked on filter expression from xConnect, which filters contacts based on custom facet property (modified in last 24hrs)? We have written a custom converter and expression fro the same ...
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1answer
55 views

Install xConnect Separately with Sitecore upgrade

I am looking to install xConnect only through SIF with 9.1.1. I am upgrading from Sitecore 8.2 so didn't had any preexisting xConnect setup. Following the upgrade process from Sitecore which says ...
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1answer
27 views

What does “Audit Failure” (a Windows Event) mean in the context of a Sitecore 9 “Could not create SSL/TLS secure channel” error?

I have a Sitecore 9.1 XP local dev installation with self-signed certificates. This is how the SSL Certificate for my Collection instance is configured: <add name="xconnect.collection" ...
6
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1answer
67 views

xConnect in a DR scenario

NOTE: In our environment, SQL is cloud hosted. It has its own fail over strategy which is separate from the server/site DR. NOTE: Our DR and Production environments are in different geo zones. We can'...
2
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2answers
98 views

Experience Profile shows only One Anonymous Contact

I am using Sitecore Experience Platform 9.0 rev. 180604 (9.0 Update-2) and my Experience profile does not show the Contacts that I have created, except for one Anonymous Contact that existed a month ...
2
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2answers
98 views

Sitecore XP 9.1.1 certificates error

I get the following error from my CD Server(serverB) The certificate was not found. Store: My, Location: LocalMachine, FindType: FindByThumbprint, FindValue: """"", InvalidAllowed: False. Source: ...
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1answer
71 views

Errors while installing xdb in remote server

Recently upgraded 8.1 to 9.1 and installed xconnect in remote server , moved the certificates to the cm server and added the connectionsrings as well , but facing an issue Exception: System.Data....
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1answer
174 views

What is causing the “XConnect Exception Filter OnException()” errors in xconnect log files?

I see errors like XConnect Exception Filter OnException(), url - "https://xconnect/refdata/definitiontype/ensure" in the xconnect log files. What is causing those errors and does it mean something is ...
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1answer
28 views

Sitecore CRM Integartion using Data Exchange Connector- Contact Match Logic

We are integrating CRM and Sitecore 9.0.2 using Dynamics Connector 2.0.1. As per the default matching logic, The contact id's are matched from two systems to identify a contact. And based on Sitecore ...
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1answer
49 views

xConnect scaled in 3 zones with dedicated database servers

We have 3 DMZ zones in which we have setup our xConnect XP topology. Zone A - Processing on one machine; - Reporting on one machine; - Collection, Collection Search, MA, MA Rep, Ref data ...
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2answers
545 views

Troubleshooting “Could not create SSL/TLS secure channel” error in XConnect on Sitecore 9.1

I have a freshly-created Sitecore 9.1 instance. After setting up the xDB Migration Tool, I get the following error message when running the Troubleshooter: ERROR [Data Exchange] at Sitecore.Xdb....
2
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2answers
82 views

Scaling out xConnect Collection and Collection Search

On Sitecore 9.0.2 on-premise we want to scale out the xConnect Collection and Collection Search Service. According to documentation we need to perform steps mentioned below to achieve that: We need ...