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For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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16 views

Sitecore 9.01 Azure PaaS XP Scaled XP The certificate was not found

I have deployed our Sitecore 9 application to an Azure Scaled PaaS XP environment. i have used the marketplace and selected a 9.01 infrastructure. Our automated deployment has succeeded and our code ...
5
votes
1answer
57 views

Sitecore EXM insert Custom tokens issue

I am using Sitecore 9.0.1 and I am trying to insert custom tokens to email in EXM. I followed Sitecore's documentation and spent hours investigating possible solutions but somehow my tokens did not ...
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0answers
42 views

Exception: Sitecore.Analytics.DataAccess.XdbUnavailableException

I'm using Sitecore 9.0.1 and SXA in a project. User login custom pipeline throws exception when it reaches to the below line: Tracker.Current.Session.IdentifyAs("CommerceUser", args.MembershipUser....
3
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0answers
14 views

How to make two controller renderings working on same page to preserve tracking?

I have AccountsController in my solution with two methods ExportData and DeleteAccount. I have created two separate Controller Renderings with similar code: @using System.Web.Mvc @using System.Web....
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0answers
24 views

XConnect Exception When Using Azure SQL Server

I restored my local Sitecore databases to Azure SqlServer. And then i tried to make my local Sitecore 9 instance to connect to SQL Server database on Azure (i changed connection string to connect to ...
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0answers
40 views

How to add facet values to a new contact using DEF?

I'm trying to create new contacts (in SC 9.0.1) via DEF 2.0.1. I'm reading the data from the Azure Service Bus already. When the contacts with my specific identifier don't exist yet, they are ...
1
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2answers
42 views

Getting exception “Sync token is no longer valid for [Contacts] / [Interactions] table” with xConnect Search Indexer

I had some trouble with xConnect at the beginning after I have installed Sitecore 9 Update 2. I had trouble with Sitecore xConnect Search Indexer Windows service particularly. It was a configuration ...
3
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0answers
22 views

Get Contact Profile Data

I'm trying to get a contact's profile data in Sitecore 9 u2. By profile data I mean data collected based on profile cards assigned to pages they visit. I'm using the ContactBehaviorProfile facet as ...
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0answers
49 views

How to send data from a .net core application directly to xConnect

Background: I have Sitecore (9.0.2) and xConnect running on my machine I have another application which is a .net core application Aim: I have a form in the .net core application. When user fills ...
0
votes
1answer
32 views

How to debug merge handler code in sitecore 9.0.1

I have written merge handler code for custom facet by seeing sitecore documentation. Searched a lot but did not find a way to debug code for MergingCalculatedFacetHandler . Is there any way to do ...
1
vote
2answers
32 views

Sitecore e-learning 9.0 training for certification, course 1 module 2, how to set-up the example Adventure site?

I am going throught Sitecore 9.0 e-learning certification training. I am on course 1 module 2. How do you set-up the example Adventure site used in the course labs? It looks like the student ...
1
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1answer
31 views

Getting Sitecore.XConnect.XdbCollectionUnavailableException after setup MergerHandler in Sitecore 9.0u1

I have set up merge handler for custom facet seeing this documentation. I put sc.CustomPlugins.xml file -> App_data\config\sitecore\Collection\ And dll file -> App_data\jobs\continuous\...
2
votes
1answer
36 views

NotSupportedException - Search operation not supported with xConnect collection-only configuration

I'm trying to deploy a Sitecore xConnect instance in an XP0 configuration in my Test environment, however my CD servers keep getting a NotSupportedException when they try to use the xConnect API to ...
4
votes
2answers
62 views

Cannot start Sitecore XConnect Search Indexer Windows Service

From certain point in time I cannot start Sitecore XConnect Search Indexer Windows Service anymore. I can see just below exceptions in logs. I am running Sitecore 9 Update 2. This is how my C:\...
0
votes
0answers
20 views

Generate report from Interaction with custom model data

I need to generate report from the custom model data saved with the interaction. I created a custom event with custom model and then trigger the action from the code based on the user behavior. For ...
5
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0answers
39 views

Sitecore 9 Xconnect Custom Model Deploy Issue

After Deploying Custom model as per steps in the below link: Deploy a Custom Model I got the following error: One or more local models conflict with the xDB service layer. 'NewProject....
3
votes
0answers
47 views

View Sitecore Analytics In Real Time

I'm using Sitecore 9 update 2. I'm trying to see if hitting a jss endpoint (layout service endpoint specifically) captures analytics data just by virtue of hitting the endpoint or not. I also have a ...
4
votes
1answer
59 views

xconnect 9.0.2 can not connect to SQL server

We have recently upgraded Sitecore from 9.0.1 to 9.0.2 Sitecore website works fine, but checked xconnect logs - lots of exceptions like A network-related or instance-specific error occurred while ...
1
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0answers
30 views

Enabling the internal search in the sitecore analytics

I try to track the top searched keywords to my website using the Sitecore analytics, I read that first I need to register the search page event, So I wrote this : if(Tracker.Current == null) {...
0
votes
1answer
58 views

ERROR [Experience Analytics] … The underlying connection was closed

I've setup a Xp1 Installation on Windows Server 2012R2 (Infrastructure you can find here) Everthing works fine so far only the Xconnect is not working right. I've a dedicated Server where xConnect is ...
1
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0answers
31 views

Can't create contact list

I couldn't create contacts list and getting following exception, HTTP POST URL http://x/sitecore/api/ssc/ListManagement/ContactList Exception Sitecore.XConnect.XdbSearchUnavailableException: The ...
4
votes
1answer
57 views

xConnect error NotSupportedException GetDataCurrentlyIndexedToken

I'm seeing a pattern of errors in ApplicationInsights in Azure, repeated approximately every 30 seconds. At point in time analytics data was being collected, but for several days no new visit data ...
3
votes
1answer
80 views

xConnect upgrade issues (upgrade from Sitecore 9.0.1 to 9.0.2)

I am trying to upgrade a solution from Sitecore 9.0.1 to Sitecore 9.0.2 The upgrade package went well, followed the procedure upgraded xConnect as well. When trying to work with list manager - do not ...
1
vote
1answer
80 views

Experience Profile screen empty, no errors in the logs, contacts in collection DB but not reporting

I am running Sitecore 9 update 2 locally and trying to work with the experience profile. In the analytics, I see activity data but when I go to the profile screen I get no records. All my visits so ...
2
votes
1answer
73 views

Service 'Sitecore XConnect Search Indexer - xp0.xconnect-IndexWorker Cannot start service xp0.xconnect-IndexWorker on computer '

am facing the issues while installing Sitecore 9, and getting below errors I have a valid licence and solr is up and running and version is 6.2.2 [----------------------------------------------------...
2
votes
1answer
48 views

xConnectCollection Error using Azure SQL as Backend

I have Azure VMs (Iaas) running Sitecore 9 Update 1 and am using Azure SQL as my backend. I deployed the xConnect Shards using the Shard Map Manager and it showed as successful. However, despite doing ...
12
votes
1answer
59 views

Copy of the certificate that the Azure Marketplace wizard generates?

I have used the Azure Marketplace to create a new deployment of Sitecore Experience Cloud (XP). During the wizard I selected Autogenerate self-signed certificate. Can I download the certificate after ...
1
vote
1answer
33 views

Azure Sitecore 9.0.1 XP1 Paas XConnect 500 errors after DNS CNAME and SSL cert added to Site

I have a Pass Powershell Arm installed Sitecore 9.0.1 XP1 install. Verified that analytics were working (Collecting and reporting visits in the Experience Analytics Dashboard. We installed DNS CNAME ...
3
votes
1answer
37 views

XConnect Indexer Log Huge

I have a Sitecore 9 XP1 topology installed, and XConnect Collection Search role from time to time generate logs files bigger than 1GB, and as it is a development environment, this is causing my server ...
14
votes
2answers
594 views

Mongo vs SQL with Sitecore 9 Update 2

Sitecore recently launched the version 9.0.2 which supports the MongoDB for xConnect. Now, for a greenfield project which needs to kickoff on Sitecore 9.0.2, we have a choice between MS SQL Server or ...
4
votes
1answer
87 views

XConnect IndexWorker error “Tokens are incompatible, they have different set of shards.”

The log for my IndexWorker is filling up with the following error: Tokens are incompatible, they have different set of shards Any ideas what might be causing this?
6
votes
1answer
70 views

xConnect Contact Identifier Search

I'm trying to write some xConnect search functionality that will search through all identifiers of all contacts. SOLR is running and I have added a set of sample contacts using the xConnect API. ...
4
votes
1answer
48 views

How to get PageViewEvents from Interaction

I am getting a little bit confused getting events from facets in sitecore 9.0.1. As I understand there are two different Facet and Event class definitions. The Sitecore.XConnect version and the ...
1
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0answers
31 views

“ConcurrentlyModifiedException Message: Routine caused exception: History_UpdateCursorProgress.” when rebuilding reporting database

I followed below document to set up multiple processing server (i created 3 processing server) https://doc.sitecore.net/developers/server-role-configuration-reference/core-roles/processing/index.html ...
8
votes
2answers
135 views

How to configure multiple processing servers

I followed two below documentation articles to create multiple dedicated processing servers for interaction aggregation: https://doc.sitecore.net/developers/server-role-configuration-reference/core-...
2
votes
1answer
128 views

xConnect Sitecore Context add custom facets to new contacts

I am trying to create custom facets on new contacts. I am using this code : using (Sitecore.XConnect.Client.XConnectClient client = Sitecore.XConnect.Client.Configuration....
0
votes
0answers
28 views

Sitecore xdb 504 error

I see the below error messages after installing Sitecore 9 + SXA in my local. However, if I try to connect to the xconnect service from browser, it works fine - https://sc9_xconnect. Any idea what is ...
0
votes
1answer
97 views

migrating xDB data to xConnect [upgrading sitecore 8.2 to 9.0]

I am at the final step of upgrading a website from 8.2 to 9.0 i.e. migrating the analytics data from MongoDB to xConnect. I am using xDB data migration tool and following the guide provided by ...
0
votes
0answers
89 views

Error occured when trying to access Experience profile in Sitecore 9 [duplicate]

I faced an issue when trying to access Experience profile in Sitecore 9, below error stack trace, there is no customization done from my site i am opening a new instance of sitecore : 17864 11:02:...
2
votes
0answers
170 views

Rebuild Reporting Database on Sitecore 9 after migration is very slow

I am rebuilding reporting database on Sitecore 9 after using xDB Data Migration Tool to migrate data from xDB ( sitecore 8 ) to XConnect, but the rebuilding process is very slow. Is there any way ...
0
votes
0answers
128 views

Sitecore 9 Separate CD server - ERROR Cannot start analytics Tracker

I Installed Sitecore 9 XP1 with Separate CD and CM servers. I am getting the below error in CD: Unexpected character encountered while parsing value: <. Path '', line 0, position 0 31260 12:55:...
9
votes
1answer
206 views

Switch xDB Search indexes from SOLR to Azure Search

I need some assistance switching the xDB search indexes from SOLR to Azure Search in a Sitecore 9 vanilla install (installed using SIF). I have completed the following tasks: Added a Search Service ...
3
votes
1answer
319 views

Experience Analytics fails on Sitecore 9.0.1

I am having trouble configuring the analytics engine on Sitecore 9 with a pretty standard install of Sitecore XP1. I'm using the self-signed certificates and none of the analytics graphs display ...
6
votes
1answer
157 views

sitecore_analytics_index on Sitecore 9

While troubleshooting issues with the Experience Profile results on a 9.0.1 recently installed instance (PaaS), I've noticed the below setting on Sitecore.ExperienceProfile.config. <!-- Name of ...
1
vote
0answers
110 views

Sitecore Connect for Salesforce 2.0.1 - ERROR [Data Exchange] Record was not saved

I installed Sitecore Connect for Salesforce 2.0.1 and added contact data using xConnect api but after executing Pipeline Batch "xConnect Contacts to Salesforce Sync" I get error message in log that "...
1
vote
1answer
151 views

Read Contact for xConnect pipeline returns “No entities were read from xConnect”

I installed Sitecore Connect for Salesforce 2.0.1 and I set up environment using manual for 2.0.1. However, after starting Pipeline Batch "xConnect Contacts to Salesforce Sync" I get info message ...
3
votes
1answer
206 views

Resetting xConnect Shard databases

We are looking for possibility to reset xConnect Shard databases in Sitecore 9 to "factory settings". As a developer I would like to reset these databases when there is some fault in inserted data ...
5
votes
1answer
156 views

xConnect contact search by preferred email

Here is my code for searching contact by preferred mail. using (XConnectClient client = SitecoreXConnectClientConfiguration.GetClient()) { try { var queryable = client.Contacts ...
0
votes
0answers
23 views

Sitecore Default collections not coming up in Mongo DB

I have Installed Sitecore 8.2, Mongo 3.0, also have included visitor tracking in layout and updated configs. When I access pages default collections are not coming up. Can anyone point if i am missing ...
2
votes
3answers
85 views

Where do I find log of Marketing automation custom activity or How to debug custom activity dlls?

This is my custom Activity: public SendPromoEmailActivity(ILogger<SendPromoEmailActivity> logger) : base((ILogger<IActivity>)logger) { } public override ActivityResult ...