Questions tagged [xconnect]
For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.
512
questions
0
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47
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Getting Wrong Time in Sitecore 10.4 [closed]
The Patch property has the value Eastern Standard Time and I have configured the serverTimezone. I utilized a custom time field, but no matter what time I choose, it does not appear when I save and ...
- 41
1
vote
2
answers
53
views
In EXM when selected the recipient, not able to see the recipients and unable to send email campaign
In Sitecore List manager I can upload the contact list CSV file and also able to see the no. of recipient once it is uploaded. But when I am trying to create a regular email campaign in EXM, I can ...
2
votes
2
answers
50
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My csv contact list after update to list manager is showing 0 recipient
I am working on EXM, so i have created contact list csv and uploaded it in List manager in my local, but after that it is showing as 0 recipients.
How to fix it??
Note: This issue is only occurring ...
2
votes
2
answers
143
views
Error of Sitecore.XConnect.XdbCollectionUnavailableException
I'm using Sitecore 9.3 and getting many error logs and the site loads very slow locally.
ERROR Exception when executing agent aggregation/aggregator
Exception: Sitecore.XConnect....
- 23
5
votes
2
answers
73
views
Custom Page View Event is Not Working
I am trying to save custom page events as mentioned in this document https://doc.sitecore.com/xp/en/developers/90/sitecore-experience-platform/convert-a-page-event.html.
Below is my code:
I have ...
- 3,317
1
vote
2
answers
40
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Campaign graph is not showing the chart
We migrated the xDB data from 9.1 to 10.3 sitecore so everything works fine as in SS below
but, only Campaign data is not showing. We tried to rebuild the secondary reporting db also but it didn't ...
- 599
1
vote
1
answer
108
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Experience Profile Page throws an error and does not load any data
I shifted the root folder of the XConnect Site from one server to a different server and made the necessary configuration changes. I checked Solr and Experience Analytics, which work perfectly.
...
-1
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1
answer
34
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in Sitecore 10.3.0 , Sitecore.Reporting.Client.ReportingClient is inaccessible due to its protection level
In my current undertaking with Sitecore version 10.3.0, I am in the process of extracting data from the reporting API. However, an error has arisen, as illustrated by the screenshot below.
After ...
- 398
1
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1
answer
41
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How to transition from Obsolete ContactOptions to ExecutionOptions in xConnect xdbContext.GetAsync method
I am in the process of creating a Contact in xConnect and encountering the following warning message.
What are the modifications needed to convert code from utilizing the ContactExpansionOptions ...
- 398
0
votes
1
answer
85
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xConnect giving Error Sitecore.XConnect.XdbCollectionUnavailableException : The credentials supplied to the package were not recognized
I am currently endeavouring to develop an application for data extraction via XConnect. Regrettably, an error is impeding progress at the "await cfg.InitializeAsync();" segment of the code.
...
- 398
1
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2
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42
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xconnect namespace error on CertificateWebRequestHandlerModifier
Based on the information provided in the Sitecore documentation,
https://doc.sitecore.com/xp/en/developers/103/sitecore-experience-platform/create,-retrieve,-and-search-contact-and-interaction-data....
- 398
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0
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40
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Content editor is bugged
I was trying to add some custom contacts to the XCollect Db using a scheduler task.
I published my code, then I went to Sitecore. I tried publishing the Scheduler item and suddenly this error is all ...
- 45
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0
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36
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NullReferenceException on Sitecore.Data.Eventing.Remote.MovedItemRemoteEvent
On my 9.0.2 Sitecore Reporting site, I saw this error in the logs:
ERROR Exception while handling event Sitecore.Data.Eventing.Remote.MovedItemRemoteEvent
Exception: System.NullReferenceException
...
- 2,136
1
vote
0
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33
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Getting below error while installing sitecore 10.1 [duplicate]
Install-SitecoreConfiguration : A parameter cannot be found that matches parameter name 'TrustServerCertificate'. This error might have been caused by applying the
default parameter binding. You can ...
- 11
2
votes
1
answer
36
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Removing Sitecore 9.3 xp scale topology App service from azure
As i compare one of my Sitecore 10 instance XP-scale topology and i didn't find below two app services in azure
1)svc-pub 2) svc-rep
My question is -> If i removed above two azure app services from ...
- 125
1
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0
answers
28
views
Error accessing Path Analyzer admin page [closed]
I am getting this error when accessing the sitecore/admin/pathanalyzer.aspx.
As a background, we had just did a Sitecore upgrade from Sitecore 8.1 to 10.1.
Appreciate if anyone can give some insights ...
- 173
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votes
2
answers
266
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What is the "Processing role?"
I'm patching form Sitecore 10.2.0 to 10.2.2, and in documentation it has the following line:
Updating Web.config on ContentManagement/ContentDelivery/Processing roles
I know what CM and CD are, but I'...
- 321
1
vote
1
answer
38
views
xConnect MergeContacts operation does not copy the facet data to Target Contact
Request your support.
I have two contacts with same email id and different source identifier. I want to perform mergeContacts() operation on these two contacts. I am using standard xConnect API.
...
0
votes
0
answers
32
views
The type initializer for 'XConnectModel.UserModel' threw an exception while generate the custom model json
We are trying to generate the custom model json using a simple console application but getting error below error:
The type initializer for XConnectModel.UserModel threw an exception.
We are using ...
2
votes
1
answer
112
views
Experience Analytics Data Is Not Coming
As checked in experience profile, the analytics data is not loading up from last 1-2 months.
Upon checking the xconnect logs we found below exception message:
7180 00:00:31 ERROR Cannot execute '...
- 33
1
vote
0
answers
32
views
Error in Experience Profile due to missing 'Accept-Language' in Server variables
I am getting an error in my SC10 AKS instance in experience profile when I click on a contact:
URL http://testabc.com/sitecore/api/ao/v1/contacts/{9cc8524k-b9dd-0000-0000-066f49mf968eg/image?w=170&...
- 780
0
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0
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17
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How to change the sitecore password if the password expiration code is implemented in sitecore 9.1 [duplicate]
Implemented sitecore user password expiration code but not able to reset the password of that user. Please let me know the way to reset the sitecore password.
- 73
1
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1
answer
228
views
Sitecore Redis Timeout Exception on ZADD Shared_ExpirationIndex
We are using Sitecore 9.3 in our multi-site application. And we are using Redis Cache in one of our application. We are suddenly facing the below exception in our Redis server. Please find the below ...
- 143
0
votes
0
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64
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XdbCollectionUnavailableException : The Http response was not successful Forbidden only for English and Portuguese Brazil Language
We are using Sitecore 9.3 in our application and we have updated our certificate as our certificate is going to expire on Aug 31, 2023.
We have updated the thumbprint in all the Sitecore and XConnect ...
- 143
1
vote
1
answer
85
views
Sitecore XConnect XdbCollectionUnavailableException Filter and XConnect Exception Filter OnException errors on OData Contacts / DeviceProfiles
We are using Sitecore 9.3 in our application and we are getting XConnect XdbCollectionUnavailableException Filter on OData Contacts / DeviceProfiles in Sitecore XConnect
Here is the Stack trace from ...
- 143
1
vote
2
answers
432
views
XConnect and CLI not acknowledging a custom purge condition
I'm trying to create an XConnect custom contact purge condition for any contacts with 0 interactions. I've followed this walkthrough but I must be missing something as it's not registered when trying ...
- 33
2
votes
3
answers
213
views
xDB Tracker Timeout with certain contacts only
Interesting behavior here with Sitecore XP 9.3, any ideas are very welcomed.
What happens
Only for specific contacts, anything related to Tracker reading (Eg: IdentifyAs, LoadContact, etc) is dying ...
- 366
1
vote
1
answer
655
views
Sitecore XConnect Certificate error
We have a CM instance of Sitecore 10.1.1. On CM instance we have an XConnect setup as well.
Our analytics page throws an error. When I checked the logs, I found the below error.
Severity level: ...
- 63
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votes
1
answer
77
views
An error occured during index rebuilding. There will be another attempt to check
Getting the below error message while rebuilding the index
SourceContex -
Sitecore.Xdb.Collection.Indexing.Rebuild.IIndexRebuildFlow
System.Net.Http.HttpRequestException:
at System.Net.Http....
0
votes
2
answers
1k
views
Sitecore 10.3 Installation failed due to SQL Server connection
I am trying to install Sitecore 10.3 instance on Windows 11. But I am getting the SSL error while xConnect is trying to connect to SQL Server. Error is
[ XConnectXP0_CreateShardApplication... : ...
- 61
2
votes
1
answer
93
views
Error Cannot create tracker
We are getting the below error after we upgraded from Sitecore 9.1 to sc 10.1.2 on our preprod and prod environment.
We have also migrated our contacts from xdb 9.1 to 10.1.2. Below is the error ...
- 121
1
vote
1
answer
86
views
XdbCollectionUnavailable exception : The HTTP response was not successful:Not Found
We have an Azure Sitecore 10.3 setup to which we have added an additional CD app service which is on a different region. For the sites hosted in this app service, the XDB functionalities are not ...
- 33
1
vote
2
answers
114
views
Does xConnect/xDB need to be fully enabled and working for rendering personalization rules to work?
I'm looking at an XP implementation that uses personalization rules to hide/show renderings based on a set of custom defined rules (sources 1, 2). For example:
Rule: Is user of X type?
Action: Run ...
- 2,136
2
votes
1
answer
79
views
XConnect: Get contacts with at least 1 interaction between dates
In a Sitecore 9.3 XP implementation, using XConnect, while trying to retrieve the contacts with at least 1 interaction between a period of time, the number of contacts is not matching what I see when ...
- 366
2
votes
1
answer
82
views
Form's submit actions not working after disabling SC_ANALYTICS_GLOBAL_COOKIE cookie
I implemented code to block the SC_ANALYTICS_GLOBAL_COOKIE cookie if the consent has not been given (based on this blog post). But after doing that, I noticed, that none of the form's submit actions ...
- 98
0
votes
1
answer
50
views
AB Testing is not working on custom database but working on web database
I have started AB Testing in Sitecore 10.0.1 and in local it is working fine, I am able to see 2 different content.
On higher environment it is working on server with web database, but not working ...
- 31
1
vote
1
answer
128
views
AB Testing is not working on higher environment
I have started AB Testing in Sitecore 10.0.1 and in local it is working fine, I am able to see 2 different content. But the same thing is not working in a higher environment.
The main difference is ...
- 31
1
vote
3
answers
282
views
XDB Indexes Consumes More Disk Space
I am using Sitecore 9.3 and xConnect.
The issue is xDB indexes are consuming disk space more than 100GB.
This disk space consumption is increasing day by day. We are using XDB for interactions and ...
0
votes
1
answer
370
views
Sitecore 10.1 Path Analyzer Error
We recently upgraded from Sitecore 8 to Sitecore 10.1 and have encountered an error in Path Analyzer. The error message is:
Message: Could not load type 'Sitecore.ContentTesting.Rules.Conditions....
- 513
1
vote
3
answers
57
views
The type or namespace name 'ICondition'/'IContactSearchQueryFactory' could not be found, despite references to appropriate dlls
In this Sitecore article, there is a code sample implements ICondition and IContactSearchQueryFactory. We believe that this code will help us to add custom rules to the Sitecore List Manager. However, ...
- 135
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votes
1
answer
539
views
Implement Cookie and consent management in Sitecore Headless App
I implemented the Cookie and consent management functionality (Manage a contact's tracking consent choices (sitecore.com)) in the Sitecore 10.1 + Sitecore NextJS (18.0.0) using the Sitecore.Analytics....
- 582
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votes
3
answers
97
views
Hosting xDB on same database server as content database (OnPrem)
We are currently upgrading from 10.0 to 10.3 (on prem). Since MongoDB for the Experience Platform is no longer supported, we are attempting to set up our xDB on SQL. The SQL server that we currently ...
- 13
2
votes
4
answers
497
views
How to block/Disable Sitecore analytics for GDPR regions?
This code is only droping the cookies from the cookie board, the analytics is still on for the user. Is there any way to disable/enable xdb.enabled to false/true based on country region.
if (...
0
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0
answers
192
views
Sitecore.Xdb.Collection.Failures.AdminActionConflictDetectedException: Conflicting Admin action detected
We were trying to rebuild the XDB index in xConnect Index worker webjobs.
We are getting the following error when we run the rebuild command Sitecore.XConnectSearchIndexer.exe -rr.
[Error] An error ...
- 431
1
vote
2
answers
156
views
Marketing Automation Service Fail to Start
I am using Sitecore 10.2 and I am getting the below error:
I verified below things:
License is correct.
Thumbprint is correct.
Certificate has IIS_IUSRS permission.
.Net framework 4.8 has been ...
- 3,317
1
vote
1
answer
98
views
Unable to get contacts,SitecoreXConnectClientConfiguration.GetClient() throwing an exception
I'm trying to get the contacts but while creating an instance of xconnect client, I'm getting the following exception:
Type must have a parameterless constructor (not necessarily public) or a public ...
- 25
1
vote
1
answer
56
views
Get Most Popular Search Terms from PageEvent xDB
I have manually trigger a search event based on Sitecore in standart way:
var searchEvent = Tracker.MarketingDefinitions.PageEvents[AnalyticsIds.SearchEvent.Guid];
Sitecore.Analytics.Tracker.Current....
- 1,230
1
vote
3
answers
261
views
Connecting XConnect from third party tool
I am using Sitecore 9.1.
I am trying to do some operation on Sitecore XConnect APIs from some third party tool. I need to authenticate the APIs either using Xconnect certificate or authentication ...
- 780
1
vote
1
answer
76
views
Error while installing Sitecore 9.1: Service 'Sitecore XConnect Search Indexer' cannot be stopped [closed]
I am facing an error related to service 'Sitecore XConnect Search Indexer' while installing Sitecore 9.1.
- 31
0
votes
1
answer
64
views
Save Contact on API call
Here is my scenario - on the page, there will be a button, on the button click there will be a popup and the user will enter some detail. On submit button, I need to create a contact and save custom ...
- 3,317