Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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57 views

Azure WebApp XDB apps cannot find service 'KeyStoreProviders'

I'm upgrading from 9.0.2 (XM) to 9.2 (XP), so I got a fresh install of the XDB enviroments (Azure WebApps), but my xcollect, ma-ops, xc-search (Solr), and maybe other webapps give me the You do not ...
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0answers
42 views

sitecore 9.2.0 install getting sqlcmd -P error [on hold]

[![enter image description here][2]][2] I tried to install sitecore9.2.0 installed sqlserver2019 express edition and prerequesites as per installation guide,i am getting sqlcmd -P error in middle of ...
2
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1answer
59 views

Dynamics Connect custom fields sync - “This object is already associated with another model”

I am trying to sync custom fields from Dynamics Connector 3.0.0 to xConnect (Sitecore 9.2) I have extended xConnect model with my custom facet, mapped fecet definitions, value accessor sets etc, ...
1
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0answers
20 views

WebDeploy unable to deploy package

Web Deploy is unable to deploy package. I have all the prerequistes installed and have double checked that the Sitecore psgallary and Sitecore gallery are trusted repos and I am not sure why I am not ...
3
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0answers
36 views

XConnect `The HTTP response was not successful: Forbidden` on Azure

I'm using Sitecore 9.2 scaled environment on Azure, and am trying to make .Net core 2.2 projects published on azure app service, not on the same instance of Sitecore azure connects to XConnect, I was ...
2
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1answer
59 views

How to replace `CertificateHttpClientHandlerModifier` to `X509Certificate2`

I'm using Sitecore 9.2 scaled environment on Azure, and am trying to make a .Net core 2.2 project published on azure app service connects to XConnect which is also on Azure, am following this link ...
2
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1answer
49 views

List manager doesn't show contact in manual subscription

I have a question about List manager since I stuck here for a week and half. I have made xConnect to save contacts into xDB. I checked that there are saved contacts in SQL Management, which I already ...
3
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1answer
45 views

Connecting two Azure services to access XConnect

I'm using Sitecore 9.2 scaled environment on Azure, and am trying to make a .Net core 2.2 project published on app service azure connects to XConnect which is also on Azure, am following this link ...
2
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1answer
23 views

When should I update contact facets?

I have the following scenario: Contacts will be interacting with pages on the site that will be tagged with topics. By interacting with a page in a topic, they themselves will become tagged with being ...
1
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1answer
118 views

Shards DB is not created during the installation of xconnect-xp1-collection

During the xconnect-xp1-collection for sitecore 9.1.0, it fails to create the shards db, although the rest are created successfully. I get the following error during the installation: Could not load ...
3
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1answer
316 views

How to find reason for warning 'Could not load device from the device dictionary'

I've setup a separate CD environment for Sitecore 9.0.1 and upon starting the website, I see 1 exception in the log files that is logged as a warning. I've made sure that the client xConnect ...
6
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2answers
74 views

Updating model of custom facet

I created a custom contact facet and deployed it. Due to certain requirements, I need to change the data type from bool to string for those facets. Do you see any challenges there? And how I can ...
3
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0answers
32 views

Connecting .Net Core 2.2 project to XConnect in Azure Sitecore 9.2

I'm using Sitecore 9.2 scaled environment on Azure, and am trying to make a .Net core 2.2 project connects to XConnect, am following this link from Sitecore documentation. It worked fine in the .Net ...
1
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1answer
381 views

Scaled database was not configured properly

After configuring Sitecore 9.0.1, the XP is running fine but am getting the below XDB error in the log. I checked the TRUST certificates, database configuration and the configurations in the ...
0
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1answer
59 views

Sitecore Azure PaaS Client Certificate on ASE

I deployed Sitecore 9.2 on Azure PaaS and facing the issue with Client Certificate Authentication. The Azure hosting is on ASE with Isolated App Service Plan. It seems like CM server is not able to ...
3
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2answers
67 views

Connecting console application to XConnect in Azure Sitecore 9.2

I'm using Sitecore 9.2 scaled environment on Azure, and am trying to make a console application connects to XConnect, am following this link from Sitecore documentation. In the part shown in the ...
1
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1answer
317 views

What is causing the “XConnect Exception Filter OnException()” errors in xconnect log files?

I see errors like XConnect Exception Filter OnException(), url - "https://xconnect/refdata/definitiontype/ensure" in the xconnect log files. What is causing those errors and does it mean something is ...
1
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0answers
39 views

Integration with AD B2C: Trigger Owin challenges by policy name

We're using Sitecore.NET 9.1.0. We're trying to trigger register, login and forgot password flows from Sitecore that will be used by end users of our website. After a successful login we want to ...
1
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1answer
33 views

Sitecore 9.2 xConnect Console Application throwing runtime error

There is one Console application code for creating contact in xConnects in Sitecore 9.2 at https://doc.sitecore.com/developers/92/sitecore-experience-platform/en/create,-retrieve,-and-search-contact-...
3
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0answers
23 views

Segmented list for contacts based on outcome for users imported through xConnect client

Sitecore 9.0.2 Hi All, I am trying to add an (out-of-box) outcome to xDB for real-time users and from historical data (a csv file). For real-time users, I am using Tracker to add the outcome. The ...
1
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1answer
2k views

xConnect error - The OnlineInteractions graph cannot be displayed due to a server error [closed]

After installation of Sitecore 9 we were able to get the xConnect working by performing the below steps Have executed the post installation script Installed both xConnect & xConnect.Client ...
2
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2answers
66 views

Path Analyzer Site Maps

Running on Sitecore 9.0.2 in a multi site configuration and running into an issue when attempting to build a Site specific Map for Path Analyzer. All traffic is being recorded in the Global Maps -> ...
2
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1answer
43 views

Update Outcome using xConnect client

Sitecore: 9.0.2 I am trying to update xDB for contacts with the Outcome. The source of data is from third party, so I cannot go through Tracker. I am using the following code snippet Code snippet: ...
0
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1answer
177 views

“Could not deploy package” error while installing Sitecore 9 update 2 setup on my local enviromment [duplicate]

I am a beginner in sitecore and I am facing the below error while setting up sitecore on my local environment [----------------------------------------------------------------------------------------...
0
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2answers
64 views

How to load custom facet in EXM

does anyone know how to load EmailAddressList facet? I have created a custom rule for EXM in order to identify contacts I need to access EmailAddressList facet but when I execute this code it only ...
1
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1answer
39 views

Capture Session Timeout Event in Sitecore Marketing Automation

I am working on Sitecore 9.0.2 and we have a requirement to send a reminder email through marketing automation. We have a scenario where contact will land on registration page and provide email/...
0
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0answers
12 views

Sitecore Analytics not working - Sitecore 9.1 [duplicate]

Post Installation of Sitecore 9.1 I copied the Sitecore Website folder to a different location and created a new site (say local.sitecore.com) based on that folder. Sitecore Analytics is not working ...
3
votes
2answers
141 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
2
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1answer
16 views

Solr XConnect Search Web Deploy package URL

I am trying to install Sitecore 9.2.0 XP with SOLR in ARM template. For that I need to put the web deploy package of "Solr XConnect Search Web Deploy package URL" in the place of "...
3
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2answers
57 views

Get Phone Number List Facet from IContactProcessingContext

I have a custom activity in marketing automation. Then I try to get phone number when user IContactProcessingContext, but context.Contact.GetFacet() return null. Any suggestions as to what I need to ...
0
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1answer
108 views

Unable to load Experience Analytics

Experience Analytics is not loading. I have checked the following :- Able to load xConnect with out any problem with valid certificate. Thumbprint is updated is xconnect website, connectionstring and ...
0
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0answers
37 views

Stream does not support reading

Environment: Sitecore 9.0.2 Azure PAAS Scaled Issue: I have custom code which inserts data in xDB. The code is in production from past 2 weeks and I have successfully inserted 300,000 entries (3 ...
2
votes
1answer
155 views

Error occurred while loading Experience Profile

I am facing an issue where the error is occurring while loading the Experience Profile. I am working on Sitecore 9.0.2 version. Error is shown as below:- When I hit the Sitecore API URL as shown ...
1
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1answer
311 views

xConnect returns invalid certificate from website query

Sitecore 9.0 initial release When i go to the sitecore admin backend, i get this error when trying to load xdb information from xconnect: Exception: System.InvalidOperationException Message: Ensure ...
2
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2answers
1k views

Troubleshooting “Could not create SSL/TLS secure channel” error in XConnect on Sitecore 9.1

I have a freshly-created Sitecore 9.1 instance. After setting up the xDB Migration Tool, I get the following error message when running the Troubleshooter: ERROR [Data Exchange] at Sitecore.Xdb....
0
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0answers
19 views

Sync CRM Marketing list to XConnect issue

We are syncing the CRM marketing list to xconnect in Sitecore 9.1 for EXM. Marketing list is syncing in xconnect with facet "DynamicsMembership". The issue is that it creates a separate contact id. ...
1
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1answer
37 views

Invalid Model Type for Static Model Configuration

The tracker fails to start. All xConnect connections are failing from the web servers. Exception: System.Reflection.TargetInvocationException Message: Exception has been thrown by the target of an ...
2
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1answer
64 views

Failed to start service 'Sitecore XConnect Search Indexer - local.xconnect-IndexWorker

Hi I am trying to install Sitecore 9 using SIF and a PowerShell script provided with the ELearning Sitecore 9 developer foundations. I've had quite a few issue during this including getting Solr 6.6.2 ...
0
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1answer
122 views

Sitecore Azure 9.1 Marketing Operations service error

I'm receiving this error in my Sitecore 9.1 Azure Marketing Operations service. FYI my xCollect service is pointing to MongoDB instance so I have enabled sc.Xdb.Collection.Data.MongoDb.xml in ...
3
votes
1answer
127 views

“ConcurrentlyModifiedException Message: Routine caused exception: History_UpdateCursorProgress.” when rebuilding reporting database

I followed below document to set up multiple processing server (i created 3 processing server) https://doc.sitecore.net/developers/server-role-configuration-reference/core-roles/processing/index.html ...
19
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1answer
2k views

The HTTP response was not successful: Forbidden

I have tried Sitecore 9 update 1 installation on my local Windows 10 and encountered this error: Exception: Sitecore.XConnect.XdbCollectionUnavailableException Message: The HTTP response was not ...
12
votes
4answers
3k views

Install-SitecoreConfiguration xconnect-solr.json - Error Invoke-ManageSolrCoreTask : Missing required parameter: name

What: I am trying to install sitecore XP1 architecture. I already have a signed certificate. My issue comes when I try to configure sitecore on my solr. Sitecore 9.0.1 rev. 171219. SOLR 6.6.4. ...
3
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0answers
35 views

Flow of data from email to the EXM dashboard [closed]

I am trying to understand the flow of data from the time a user opens/ click a link in the e-mail to the time it is displayed. I am listing my understanding below. Connecting the dots backwards: ...
-1
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1answer
24 views

Error Code: ERROR_APPPOOL_VERSION_MISMATCH

I am getting below error while installing sitecore 9.01. Error Code: ERROR_APPPOOL_VERSION_MISMATCH More Information: The application pool that you are trying to use has the 'managedRuntimeVersion' ...
1
vote
1answer
168 views

List Manager not indexing contacts after CSV import

I am using EXM, and trying to upload contacts via List Manager. After uploading csv I found that recipients are still 0 so I opened log file and I found some Exceptions like that and I would like if ...
2
votes
2answers
104 views

GeoIP Location data not coming in database and interaction object?

I am trying to implement geo-location-based personalization for my website and for this, I would like to test the data locally. I have enabled geolocation services from app-center and tested with the ...
0
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1answer
64 views

How to replace the root certificate for Sitecore 9?

On our local and DEV environment (Sitecore 9.0.1 and Commerce 9) we need to replace the root certificate with a new one, therefore all "child" certificates need to be recreated and replaced. Is there ...
7
votes
2answers
112 views

xConnect 100% CPU for hours

Sitecore 9.1 In the middle of some testing on my QA server, the xConnect IIS site went to 100% CPU and started chewing up RAM. Now for 14 hours, the CPU has not come down and the xConnect site has ...
2
votes
2answers
1k views

Azure PaaS reports certificate not found

I have deployed Sitecore 9.0.2 XP Single in an Azure App Service Environment (ASE). After deployment I keep seeing the following error being reported in the log files: Exception: System....
3
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1answer
252 views

How to track the user behavior and personalization on mobile Apps using Xamarin Sitecore SDK?

I need to provide the personalized content to the mobile apps through SSC/Sitecore mobile SDK and track the user behavior and capture in the xDB. As per my understanding, "Sitecore Mobile SDK ...