Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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1answer
14 views

Invalid Model Type for Static Model Configuration

The tracker fails to start. All xConnect connections are failing from the web servers. Exception: System.Reflection.TargetInvocationException Message: Exception has been thrown by the target of an ...
2
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1answer
37 views

Failed to start service 'Sitecore XConnect Search Indexer - local.xconnect-IndexWorker

Hi I am trying to install Sitecore 9 using SIF and a PowerShell script provided with the ELearning Sitecore 9 developer foundations. I've had quite a few issue during this including getting Solr 6.6.2 ...
0
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1answer
112 views

Sitecore Azure 9.1 Marketing Operations service error

I'm receiving this error in my Sitecore 9.1 Azure Marketing Operations service. FYI my xCollect service is pointing to MongoDB instance so I have enabled sc.Xdb.Collection.Data.MongoDb.xml in ...
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2answers
49 views

How to load custom facet in EXM

does anyone know how to load EmailAddressList facet? I have created a custom rule for EXM in order to identify contacts I need to access EmailAddressList facet but when I execute this code it only ...
1
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1answer
45 views

Path Analyzer Site Maps

Running on Sitecore 9.0.2 in a multi site configuration and running into an issue when attempting to build a Site specific Map for Path Analyzer. All traffic is being recorded in the Global Maps -> ...
1
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1answer
26 views

Capture Session Timeout Event in Sitecore Marketing Automation

I am working on Sitecore 9.0.2 and we have a requirement to send a reminder email through marketing automation. We have a scenario where contact will land on registration page and provide email/...
3
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1answer
121 views

“ConcurrentlyModifiedException Message: Routine caused exception: History_UpdateCursorProgress.” when rebuilding reporting database

I followed below document to set up multiple processing server (i created 3 processing server) https://doc.sitecore.net/developers/server-role-configuration-reference/core-roles/processing/index.html ...
19
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1answer
2k views

The HTTP response was not successful: Forbidden

I have tried Sitecore 9 update 1 installation on my local Windows 10 and encountered this error: Exception: Sitecore.XConnect.XdbCollectionUnavailableException Message: The HTTP response was not ...
0
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1answer
61 views

Unable to load Experience Analytics

Experience Analytics is not loading. I have checked the following :- Able to load xConnect with out any problem with valid certificate. Thumbprint is updated is xconnect website, connectionstring and ...
2
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1answer
133 views

Error occurred while loading Experience Profile

I am facing an issue where the error is occurring while loading the Experience Profile. I am working on Sitecore 9.0.2 version. Error is shown as below:- When I hit the Sitecore API URL as shown ...
11
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4answers
3k views

Install-SitecoreConfiguration xconnect-solr.json - Error Invoke-ManageSolrCoreTask : Missing required parameter: name

What: I am trying to install sitecore XP1 architecture. I already have a signed certificate. My issue comes when I try to configure sitecore on my solr. Sitecore 9.0.1 rev. 171219. SOLR 6.6.4. ...
3
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0answers
30 views

Flow of data from email to the EXM dashboard [closed]

I am trying to understand the flow of data from the time a user opens/ click a link in the e-mail to the time it is displayed. I am listing my understanding below. Connecting the dots backwards: ...
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1answer
21 views

Error Code: ERROR_APPPOOL_VERSION_MISMATCH

I am getting below error while installing sitecore 9.01. Error Code: ERROR_APPPOOL_VERSION_MISMATCH More Information: The application pool that you are trying to use has the 'managedRuntimeVersion' ...
1
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1answer
134 views

List Manager not indexing contacts after CSV import

I am using EXM, and trying to upload contacts via List Manager. After uploading csv I found that recipients are still 0 so I opened log file and I found some Exceptions like that and I would like if ...
2
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2answers
72 views

GeoIP Location data not coming in database and interaction object?

I am trying to implement geo-location-based personalization for my website and for this, I would like to test the data locally. I have enabled geolocation services from app-center and tested with the ...
0
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1answer
61 views

How to replace the root certificate for Sitecore 9?

On our local and DEV environment (Sitecore 9.0.1 and Commerce 9) we need to replace the root certificate with a new one, therefore all "child" certificates need to be recreated and replaced. Is there ...
7
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2answers
88 views

xConnect 100% CPU for hours

Sitecore 9.1 In the middle of some testing on my QA server, the xConnect IIS site went to 100% CPU and started chewing up RAM. Now for 14 hours, the CPU has not come down and the xConnect site has ...
2
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2answers
1k views

Azure PaaS reports certificate not found

I have deployed Sitecore 9.0.2 XP Single in an Azure App Service Environment (ASE). After deployment I keep seeing the following error being reported in the log files: Exception: System....
3
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1answer
237 views

How to track the user behavior and personalization on mobile Apps using Xamarin Sitecore SDK?

I need to provide the personalized content to the mobile apps through SSC/Sitecore mobile SDK and track the user behavior and capture in the xDB. As per my understanding, "Sitecore Mobile SDK ...
4
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2answers
175 views

Install Sitecore 9.2 errors on Waiting for service 'Sitecore Marketing Automation Engine to start

Whilst trying to install Sitecore 9.2 using either SIF or SIA we are seeing both approaches error with: Waiting for service 'Sitecore Marketing Automation Engine - ###-MarketingAutomationService (###-...
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0answers
79 views

An error occured while downloading the index 'xdb' schema

Our Production instance is hosted in Azure and getting so many failed requests with the below error. Not sure what could be the reason An error occured while downloading the index 'xdb' schema. ...
2
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1answer
118 views

Experience Analytics dashboard gives errors

My Logs shows this error 2428 23:47:09 ERROR [Sitecore Services]: HTTP GET URL http://ffg.local/sitecore/api/ao/aggregates/all/786FBA3A4573445EA74504E3CA5E48C1/all?&dateGrouping=by-week&&dateFrom=23-...
1
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3answers
2k views

“Could not deploy package” error while installing Sitecore 9 update 2 setup on Remote server

I am facing below issue while installing Sitecore 9 update 2 on my Azure VM server, which doesn’t have any Visual Studio or SQL Management Studio installed. Error states : Microsoft.Data.Tools.Schema....
2
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1answer
79 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
0
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0answers
24 views

How to get Marketing Automation Activity Type language version

I am using Sitecore 9.2 The Marketing Automation Client fails for all other languages than "en". A request is made for /sitecore/api/ma/activitydescriptors?cultureName=en&sc_site=shell which ...
0
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1answer
57 views

How to get the current token while creating custom token for more than one facet field?

I'm trying to create custom tokens for more than one facet field. GetMyCustomFacetValue (this MyCustomFacet facet) is my function to return the responding value to the current token for examlpe ($...
2
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1answer
37 views

Multiple instances of xConnect collection across different regions

Is it possible to host multiple instances of xConnect collection in different regions? We have 2 CD instances that are hosted in different regions and would like to have a xConnect collection hosted ...
3
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0answers
362 views

An error occurred when trying to create a controller of type 'ContactsController'

An error occurred during migration MongoDB data to XConnect. The same issue was registered but out of the Sitecore stack exchange. https://stackoverflow.com/questions/48302183/sitecore-xconnect-an-...
3
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1answer
48 views

How to update Tracker.Current

I have a Sitecore 9 form where a user submits a form and that contact will be saved in xDB. At the time of submitting I am checking in xDB is duplicate contact exist, on basis of First name, Last name,...
3
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2answers
251 views

Can't stop the “Sitecore XConnect Search Indexer” service on Sitecore 9.0.1

I just can't stop the "Sitecore XConnect Search Indexer" service. Please note that I just removed everything related to XConnect from this machine. I'm trying to stop this service to be able to re-...
3
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2answers
99 views

WARN Failed to create counter 'Sitecore.Analytics.XConnect\XConnect Model

We identify many repetitive warnings into Sitecore log files: WARN Failed to create counter 'Sitecore.Analytics.XConnect\XConnect Model Converter | Convert To XConnect Interaction Operations / sec'. ...
1
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1answer
54 views

What is the proper way to implement RetryOperations on XdbUnavailableException?

According to the documentation, you can retry operations by registering them to the client again. I'm doing this on Sitecore 9.0.2. https://doc.sitecore.com/developers/90/sitecore-experience-platform/...
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2answers
161 views

Sitecore.XConnect.Operations.FacetOperationException

Activity: Uploading Contacts in xDB through xConnect by a scheduled task. Number of contacts: 8000+ Environment: Sitecore 9.0.2 XP0 The scheduler is synchronous. The contacts are getting imported ...
1
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2answers
97 views

The request was aborted: Could not create SSL/TLS secure channel on 9.0.2 XP0

Environment details: 9.0.2 XP0 What I am trying to do: I am trying to create an xConnect client from Sitecore context. What is the issue I am facing: The request was aborted: Could not create ...
2
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1answer
30 views

Sitecore Azure SQL DB Advisor recommendation - Drop unused indexes

As part of Sitecore 9.1 Azure hosting setup, I'm seeing few SQL DB Advisor recommendations in Azure to drop unused indexes on certain Sitecore tables that were created by Web deploy packages. Since ...
3
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1answer
113 views

How to properly configure a custom facet in Sitecore 9.1

I have been trying the Sitecore samples to define a custom facet, and it all works if I do it outside from Sitecore. But when I want Sitecore to track the contacts and add data to the custom facet, I ...
0
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1answer
80 views

Sitecore installation error - Dacpac file path: Instance failure. System.InvalidOperationException:

I'm trying to install Sitecore v9.1 update 1 with Sitecore SIF. I did install all the prerequisites. Everything looks fine. Also the script does install 7 databases (like MarketingAutomation, ...
2
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1answer
42 views

Contacts added by xConnect API not being enrolled in marketing automation

Has anyone had issues with contacts created via the xConnect API not enrolling in marketing automation plans? We've created a custom job which pulls in contact information from an external source and ...
1
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0answers
253 views

How to find reason for warning 'Could not load device from the device dictionary'

I've setup a separate CD environment for Sitecore 9.0.1 and upon starting the website, I see 1 exception in the log files that is logged as a warning. I've made sure that the client xConnect ...
2
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2answers
528 views

Can't start the 'Marketing Automation Engine' service

Can't start the Sitecore Marketing Automation Engine on my Sitecore 9.1 instance. When I try to do so, that's what I get on my log file: 19:02:11 15:56:15 ERROR Exception when executing agent ...
12
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6answers
9k views

xConnect The HTTP response was not successful: Unauthorized

I'm trying to initialize a connection between a .NET Core application and an xConnect installation. I ran into the following error: An unhandled exception of type 'Sitecore.XConnect....
4
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1answer
286 views

Sitecore 9 Session End Pipeline issue

I am trying to send some anonymous data into analytics and browse it in experience profile. I set @Html.Sitecore().VisitorIdentification() into layout and added reference to mvc.extensions. Set the ...
1
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1answer
103 views

Shards DB is not created during the installation of xconnect-xp1-collection

During the xconnect-xp1-collection for sitecore 9.1.0, it fails to create the shards db, although the rest are created successfully. I get the following error during the installation: Could not load ...
2
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2answers
83 views

All Goals trigger through programmatically are visible in Experience Profile but not in Experience Analytics report

All Goals trigger through programmatically are visible in the Experience Profile > Goal Report but not in Experience Analytics Report. We have triggered goal programmatically and attached with a ...
5
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1answer
64 views

Sitecore Tracker not active for Forms in Ajax mode

Something really weird. I have a custom Submit action for my forms that works great. But when I try and access the Sitecore.Analytics.Tracker, it is null. But only when in Ajax mode. When Ajax is ...
3
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3answers
115 views

What if the xConnect instances are down?

Can someone please suggest that in a scaled Sitecore 9 environment for some reason if the Roles other than CM and CD are down, how the Websites will be impacted? If the xConnect, Marketing ...
7
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2answers
2k views

access to the registry key 'Global' is denied

How to solve the XConnect: 2018-10-02 00:00:27.142 +02:00 [Information] SystemPerformanceCounters Constructor, Instance:xconnect, Path: C:\inetpub\wwwroot\xconnect\App_Data\Diagnostics, ...
0
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1answer
233 views

What is causing the “XConnect Exception Filter OnException()” errors in xconnect log files?

I see errors like XConnect Exception Filter OnException(), url - "https://xconnect/refdata/definitiontype/ensure" in the xconnect log files. What is causing those errors and does it mean something is ...
0
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1answer
29 views

Sitecore CRM Integartion using Data Exchange Connector- Contact Match Logic

We are integrating CRM and Sitecore 9.0.2 using Dynamics Connector 2.0.1. As per the default matching logic, The contact id's are matched from two systems to identify a contact. And based on Sitecore ...
1
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2answers
35 views

xConnect Filter expression for DateTime

Has anyone worked on filter expression from xConnect, which filters contacts based on custom facet property (modified in last 24hrs)? We have written a custom converter and expression fro the same ...