Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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13 views

Sitecore Tracker not active for Forms in Ajax mode

Something really weird. I have a custom Submit action for my forms that works great. But when I try and access the Sitecore.Analytics.Tracker, it is null. But only when in Ajax mode. When Ajax is ...
2
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2answers
90 views

What if the xConnect instances are down?

Can someone please suggest that in a scaled Sitecore 9 environment for some reason if the Roles other than CM and CD are down, how the Websites will be impacted? If the xConnect, Marketing ...
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22 views

Unrecognized Guid format

When I add rendering in Experience Analytics with sitecore rocks, Unrecognized Guid format error appears. What can cause this issue?
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2answers
2k views

access to the registry key 'Global' is denied

How to solve the XConnect: 2018-10-02 00:00:27.142 +02:00 [Information] SystemPerformanceCounters Constructor, Instance:xconnect, Path: C:\inetpub\wwwroot\xconnect\App_Data\Diagnostics, ...
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1answer
83 views

What is causing the “XConnect Exception Filter OnException()” errors in xconnect log files?

I see errors like XConnect Exception Filter OnException(), url - "https://xconnect/refdata/definitiontype/ensure" in the xconnect log files. What is causing those errors and does it mean something is ...
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1answer
25 views

Sitecore CRM Integartion using Data Exchange Connector- Contact Match Logic

We are integrating CRM and Sitecore 9.0.2 using Dynamics Connector 2.0.1. As per the default matching logic, The contact id's are matched from two systems to identify a contact. And based on Sitecore ...
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2answers
32 views

xConnect Filter expression for DateTime

Has anyone worked on filter expression from xConnect, which filters contacts based on custom facet property (modified in last 24hrs)? We have written a custom converter and expression fro the same ...
2
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0answers
20 views

Contacts added by xConnect API not being enrolled in marketing automation

Has anyone had issues with contacts created via the xConnect API not enrolling in marketing automation plans? We've created a custom job which pulls in contact information from an external source and ...
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0answers
13 views

Sitecore Path Analyzer not showing data in habitat Home

I have installed Habitat Home solution in my system and facing an issue that PathAnalyzer is not showing any data, Whenever I open the path analyzer tab and enter the dates, I get an error, the filter ...
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0answers
20 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
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1answer
35 views

Couldn't set avatar facet to contact in experience profile sitecore 9

I'm using Sitecore 9.1.1 and I am creating a Contact programmatically and set its facets. My problem is when I set the Avatar facet which is the picture of the contact. The following code is where I ...
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1answer
53 views

Populate Custom Table instead of Contacts table in CRM using Dynamics CRM Connector

I need to sync the Sitecore contacts to CRM using Dynamics CRM Connector 2.0.1. As the synced contacts require further refinement, the synced contact needs to be added in a temp table in CRM instead ...
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2answers
50 views

Display Custom Facet in Sitecore Experience Profile 9.1.1

I'm using Sitecore 9.1.1, I Followed this Link to create a custom facet to each contact and its added successfully to xDB, I don't have a screenshot of it but its like the below image: and this ...
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1answer
57 views

“Could not deploy package” error while installing Sitecore 9 update 2 setup on my local enviromment

I am a beginner in sitecore and I am facing the below error while setting up sitecore on my local environment [----------------------------------------------------------------------------------------...
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2answers
62 views

Tracking and identifying multiple users on the same session

Sitecore's documentation always talks about how the same person comes back to the site and is identified. How are multiple persons handled? Say that a person first enters the site (anonymous tracking)...
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0answers
15 views

Sitecore 9 XConnect / XDB error - Unauthorized [duplicate]

I'm pulling my hair out trying to get any kind of info on xConnect and XDB in Sitecore 9. Is there a way to increase the logging so I can see what's wrong with the xConnect? There are a number of ...
7
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2answers
121 views

Identify with multiple identifiers

When logging users in, we want to use both a userid and the user's email as contact identifiers. // Set identifiers Tracker.Current.Session.IdentifyAs("USERID_SOURCE", "U1542658"); Tracker.Current....
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1answer
27 views

How to solve xConnect error “Model does not match the remote version”

I'm getting an error on my Sitecore content delivery which is blocking the tracker from starting. I feel like I've tried everything but must be missing something. Sitecore version is 9.0.2 with ...
2
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1answer
33 views

Where are Page Events that have not yet been aggregated in the Reporting Database stored?

When I was using MongoDB on Sitecore 8.1, Page Events were stored in the Interactions collection; I could query them this way: `db.getCollection('Interactions').find({ "Pages.PageEvents" : { $size: 1 ...
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1answer
55 views

xConnect on Azure XP1

I installed a Vanilla instance of Sitecore 9.0.2 on Azure using xP1 topology. All was working as expected, xProfile and xAnalytics pages loading without exceptions. Then I created a publish profile ...
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0answers
33 views

Certificate Error starting the Sitecore Marketing Automation Engine service [closed]

I am upgrading Sitecore xConnect from version 9.0.1 to 9.1.1 and after following steps from the Sitecore-911-Upgrade-Guide, I copy & pasted the provided files and folders to the xConnect folder. ...
1
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1answer
62 views

Custom Facet for Anonymous Contact. Is it possible?

Hi guys, I have a fairly simple question. I have created some custom facets and tested them for known Contacts and they work. But when I do the same regarding Anonymous Contacts, I could not set the ...
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4answers
2k views

Install-SitecoreConfiguration xconnect-solr.json - Error Invoke-ManageSolrCoreTask : Missing required parameter: name

What: I am trying to install sitecore XP1 architecture. I already have a signed certificate. My issue comes when I try to configure sitecore on my solr. Sitecore 9.0.1 rev. 171219. SOLR 6.6.4. ...
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0answers
36 views

Custom Experience Analytics in Sitecore 9.x

The custom Dimensions and Segments I defined in Sitecore 8.1 are no longer working in Sitecore 9.1. I successfully ran the xDB Data Migration Tool, but when I open my custom-defined graphs in the ...
2
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1answer
48 views

All Goals trigger through programmatically are visible in Experience Profile but not in Experience Analytics report

All Goals trigger through programmatically are visible in the Experience Profile > Goal Report but not in Experience Analytics Report. We have triggered goal programmatically and attached with a ...
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2answers
89 views

xConnect - xDB Facet Types

In the xConnect model, we have a property with dictionary type and when we try to put it in a lambda expression for some logic it fires back. Sample Model: public class eBikeContactFacet : Facet { ...
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1answer
117 views

xConnect returns invalid certificate from website query

Sitecore 9.0 initial release When i go to the sitecore admin backend, i get this error when trying to load xdb information from xconnect: Exception: System.InvalidOperationException Message: Ensure ...
3
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0answers
44 views

Sitecore Commerce Sorting Product by Most Viewed

I have a requirement in our Sitecore Experience Commerce 9.0 update 2 to sort the Product List by popularity which means sorting by most viewed products on top. I have tried to get it from ...
8
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2answers
545 views

XConnect IndexWorker error “Tokens are incompatible, they have different set of shards.”

The log for my IndexWorker is filling up with the following error: Tokens are incompatible, they have different set of shards Any ideas what might be causing this?
1
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1answer
61 views

Custom Facet Migration from xConnect to Dynamic Crm

Did anyone work on Custom Facet migration from xConnect to Dynamics CRM in Sitecore 9.1? Can anyone provide a reference link from sitecore? https://doc.sitecore.com/developers/dynamics-crm-connect/21/...
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2answers
65 views

How to Create a Custom Facet with Hierarchy in Sitecore 9?

I would like to create some form of a hierarchy in a Custom Facet in Sitecore 9. However, the documentation only provided examples using Sitecore 8.2 here. When I tried creating an ...
2
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0answers
76 views

Error occurred while loading Experience Profile

I am facing an issue where the error is occurring while loading the Experience Profile. I am working on Sitecore 9.0.2 version. Error is shown as below:- When I hit the Sitecore API URL as shown ...
2
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1answer
27 views

Contacts not enrolling in Automation Plan in XP Scaled topology

I am using events to enrol contacts in a Marketing Automation plan, and it works fine in XP Single topology, but in an XP Scaled topology (Azure PaaS) the contacts are not being enrolled. The plan is ...
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1answer
72 views

Sitecore Azure 9.1 Marketing Operations service error

I'm receiving this error in my Sitecore 9.1 Azure Marketing Operations service. FYI my xCollect service is pointing to MongoDB instance so I have enabled sc.Xdb.Collection.Data.MongoDb.xml in ...
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2answers
199 views

Troubleshooting “Could not create SSL/TLS secure channel” error in XConnect on Sitecore 9.1

I have a freshly-created Sitecore 9.1 instance. After setting up the xDB Migration Tool, I get the following error message when running the Troubleshooter: ERROR [Data Exchange] at Sitecore.Xdb....
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1answer
25 views

What does “Audit Failure” (a Windows Event) mean in the context of a Sitecore 9 “Could not create SSL/TLS secure channel” error?

I have a Sitecore 9.1 XP local dev installation with self-signed certificates. This is how the SSL Certificate for my Collection instance is configured: <add name="xconnect.collection" ...
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1answer
36 views

Install xConnect Separately with Sitecore upgrade

I am looking to install xConnect only through SIF with 9.1.1. I am upgrading from Sitecore 8.2 so didn't had any preexisting xConnect setup. Following the upgrade process from Sitecore which says ...
6
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1answer
52 views

xConnect in a DR scenario

NOTE: In our environment, SQL is cloud hosted. It has its own fail over strategy which is separate from the server/site DR. NOTE: Our DR and Production environments are in different geo zones. We can'...
1
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2answers
79 views

AuthenticationException on Azure with Solr and self-signed certificates

looking for Azure experts advice! I have about 1M AuthenticationExceptions while connecting to solr in the last few hours for almost non-active Sitecore instance... I checked all the apps, they all ...
8
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2answers
3k views

Failed to start service Sitecore XConnect Search Indexer when installing Sitecore 9

While running SIF to install 9.0.1 the powershell script stops during the Install-SitecoreConfiguration @xconnectParams step which deploys the xConnect instance giving the following exception. ...
3
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1answer
52 views

Is it possible on button click event change the sequence of list?

I am new in Sitecore analytics, anyone can guide me on how to achieve reorder of the list after button click using Sitecore analytics? There are below use case. Case 1: I have a car list e.g. Ciaz, ...
2
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2answers
70 views

Experience Profile shows only One Anonymous Contact

I am using Sitecore Experience Platform 9.0 rev. 180604 (9.0 Update-2) and my Experience profile does not show the Contacts that I have created, except for one Anonymous Contact that existed a month ...
2
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2answers
55 views

Sitecore XP 9.1.1 certificates error

I get the following error from my CD Server(serverB) The certificate was not found. Store: My, Location: LocalMachine, FindType: FindByThumbprint, FindValue: """"", InvalidAllowed: False. Source: ...
9
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1answer
242 views

Display custom facets in Sitecore Experience Profile version 9 or later

I am creating custom facet for saving contact information (Like Car Model, Variant, Color, etc) into XDB. I am successfully able to save and retrieve custom facets details with respective Contact. Now ...
0
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1answer
47 views

Errors while installing xdb in remote server

Recently upgraded 8.1 to 9.1 and installed xconnect in remote server , moved the certificates to the cm server and added the connectionsrings as well , but facing an issue Exception: System.Data....
0
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1answer
43 views

xConnect scaled in 3 zones with dedicated database servers

We have 3 DMZ zones in which we have setup our xConnect XP topology. Zone A - Processing on one machine; - Reporting on one machine; - Collection, Collection Search, MA, MA Rep, Ref data ...
2
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2answers
62 views

Scaling out xConnect Collection and Collection Search

On Sitecore 9.0.2 on-premise we want to scale out the xConnect Collection and Collection Search Service. According to documentation we need to perform steps mentioned below to achieve that: We need ...
7
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2answers
598 views

Clean Analytics in Sitecore 9

Is there a way to remove Analytics data in Sitecore 9? Similar question for Sitecore 8 which talked about the use of __DeleteAllReportingData and deletion of Mongodbs or the use of ...
3
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0answers
66 views

Sitecore DEF 2.0.1 Custom Filter Expressions

How can I specify multiple 'Contact Filter' or create a custom one for 'Read Contacts from xConnect' pipeline step ?
3
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0answers
46 views

Custom filter criteria for sitecore xConnect Provider for Data Exchange Framework

We have a requirement for filtering out the Sitecore xConnect contacts who have visited the site in the last 24hours. These data needs to be synced to a Salesforce custom object using Data Exchange ...