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Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

0
votes
1answer
15 views

Tracking and identifying multiple users on the same session

Sitecore's documentation always talks about how the same person comes back to the site and is identified. How are multiple persons handled? Say that a person first enters the site (anonymous tracking)...
0
votes
0answers
44 views

What if the xConnect instances are down?

Can someone please suggest that in a scaled Sitecore 9 environment for some reason if the Roles other than CM and CD are down, how the Websites will be impacted? If the xConnect, Marketing ...
0
votes
0answers
8 views

xConnect Instances need to be Anonymous or Windows authentication?

We installed xConnect, Marketing Automation and Reference Data instances in a scaled Sitecore 9.0.1 environment. While accessing the URLs it is asking for the credentials cause the corresponding IIS ...
1
vote
1answer
44 views

Can't start the 'Marketing Automation Engine' service

Can't start the Sitecore Marketing Automation Engine on my Sitecore 9.1 instance. When I try to do so, that's what I get on my log file: 19:02:11 15:56:15 ERROR Exception when executing agent ...
6
votes
1answer
95 views

What happens to enrolled contacts when they are merged?

What happens if two contacts are enrolled in the same engagement plan and then get merged? Will the dying contact be removed from the plan? Which state will the surviving contact be in?
7
votes
1answer
38 views

What are the licensing requirements for Sitecore Universal Tracker?

What are the licensing requirements around Sitecore Universal Tracker? - Would, say, a license for xDB suffice?
0
votes
1answer
32 views

Certificate error when initializing the XConnect website

The website is loading fine but I can see a lot of exception messages on the log files. Those are all realted to XConnect and certificates as you can see on the below example: Exception: System....
6
votes
1answer
189 views

Remove historical data from xDB Sitecore 9

For Sitecore 6 to 8 on market place is a great tool to manage contacts/interactions from xDB. (https://marketplace.sitecore.net/en/Modules/Analytics_Database_Manager.aspx ) This module is obsolete ...
17
votes
2answers
1k views

Mongo vs SQL Server with Sitecore 9 Update 2

Sitecore recently launched the version 9.0.2 which supports the MongoDB for xConnect. Now, for a greenfield project which needs to kickoff on Sitecore 9.0.2, we have a choice between MS SQL Server or ...
2
votes
1answer
78 views

Submitting contact to salesforce

i'm trying to migrate XConnect contact data to salesforce CRM using Data Exchange Framework (Connect for salesforce 2.0.1) After clicking "xConnect Contacts to Salesforce Sync" no error message shown ...
3
votes
1answer
43 views

Intermittent failure of xConnect contact creation

We are currently experiencing an issue in our Production environment (CD or CM in a scaled CD, CM, PRC, REP and xConnect setup) where client returns contact about 10% of the time when using the ...
3
votes
2answers
56 views

Resetting an xConnect facet

In Sitecore 8.2 we have a Reset() function on all facets. This allows us to reset the facet, clearing all values. On xConnect we do not have that functionality. The drawback for xConnect is that you ...
1
vote
0answers
24 views

Shards DB is not created during the installation of xconnect-xp1-collection

During the xconnect-xp1-collection for sitecore 9.1.0, it fails to create the shards db, although the rest are created successfully. I get the following error during the installation: Could not load ...
1
vote
0answers
41 views

An error occured while downloading the index 'xdb' schema

Our Production instance is hosted in Azure and getting so many failed requests with the below error. Not sure what could be the reason An error occured while downloading the index 'xdb' schema. ...
1
vote
0answers
54 views

Experience Profile contacts not displaying

I am using SItecore 9 forms and in this forms I am saving contact in xDB which I can see in [ContactFacets] and [Contacts] sql table . My issue is that I can see contacts in experience profile till ...
1
vote
2answers
45 views

xConnect Installation - Updating Solr Schema for xdb is failing

We have upgraded our Sitecore solution from 8.2.4 to 9.0.2 using the guidelines from the Upgrade Guide. Now we are in progress with preparing the xDB data migration. Using the following script to ...
2
votes
1answer
36 views

Can't stop the “Sitecore XConnect Search Indexer” service on Sitecore 9.0.1

I just can't stop the "Sitecore XConnect Search Indexer" service. Please note that I just removed everything related to XConnect from this machine. I'm trying to stop this service to be able to re-...
1
vote
0answers
12 views

How to custom interpret path-analyzer data

I am using Sitecore 9.0 and want to do some custom analytics (in e.g. C#) on the XConnect Path Analyzer data. What would be the best way to do this?
2
votes
0answers
66 views

Sitecore XConnect XdbCollectionUnavailableException - Forbidden

I have installed xConnect for sitecore 9.0.2 using SIF 1.2.1 and configured it according to the documentation. I have also installed the xDB Data Migration Tools and when running the Troubleshooter ...
1
vote
1answer
31 views

AuthenticationException on Azure with Solr and self-signed certificates

looking for Azure experts advice! I have about 1M AuthenticationExceptions while connecting to solr in the last few hours for almost non-active Sitecore instance... I checked all the apps, they all ...
3
votes
2answers
426 views

XConnect: access to the registry key 'Global' is denied

How to solve the XConnect: 2018-10-02 00:00:27.142 +02:00 [Information] SystemPerformanceCounters Constructor, Instance:xconnect, Path: C:\inetpub\wwwroot\xconnect\App_Data\Diagnostics, ...
0
votes
0answers
35 views

MongoDB Contacts to xConnect Migration Error

I've searched everywhere in the internet and I couldn't really find anything associated to this. We are migrating Sitecore 8 Mongo Db to Sitecore 9 XConnect database. We followed the steps from below ...
4
votes
1answer
49 views

Interaction facet not saving to xDB

Sitecore 9.1 I have a super simple interaction facet that I am trying to push into xDB. Below are the facet, the model, the Json representation that I put into the xConnect Models folder and the ...
2
votes
0answers
27 views

Logic for Enroll contacts from list in Sitecore 9.1

There is a new cool feature called Enroll contacts from list in Sitecore 9.1: I'm wondering where the actual logic resists (which assembly and class). I'm going to utilize this functionality by ...
1
vote
0answers
76 views

xDB Data Migration tool fails

I'm trying to migrate the analytics data from Sitecore 8.2.4 to 9.0.2. The tool worked about 12 hours and failed with the following message: 10152 19:08:25 ERROR [Data Exchange] An error occurred ...
5
votes
0answers
43 views

Talking to xConnect in .Net vs .NetCore

Sitecore 9.1 .NetCore 2.1 .Net 4.7.1 Below you will find the hello world console app code to talk to xConnect. You pass it a thumbprint and a url and it will try to initialize a connection. The only ...
5
votes
1answer
29 views

Finding Users Who Match A Pattern Card

I'm trying to show groups of users in xconnect who match a specific pattern card for a custom report. To do this I have tried using the ProfileScores facet and ContactBehaviorProfile facet. While ...
2
votes
1answer
157 views

Configure Azure search for Sitecore xConnect

Is there any document for configuring Azure search for xConnect. I could see a link here : https://doc.sitecore.net/developers/server-role-configuration-reference/search/configure-xconnect-search-...
0
votes
1answer
38 views

Installing CM and CD - binding [closed]

I am new to sitecore so my understanding of the solution is very limited. Anyway i am currently trying to install the following Sitecore XP1 topology : CD1 and CD2 (content delivery servers) CM1 (...
6
votes
1answer
67 views

Use XConnect without certificates (for development)?

It's an recurring issue that certificates cause some setup trouble with (my) development environments. So it would be nice to use XConnect, for development only, without certificates. Is it possible ...
2
votes
0answers
29 views

Custom filter criteria for sitecore xConnect Provider for Data Exchange Framework

We have a requirement for filtering out the sitecore xConnect contacts who have visited the site in the last 24hours. These data needs to be synced to a Slaesforce custom object using Data Exchange ...
3
votes
1answer
201 views

How to track the user behavior and personalization on mobile Apps using Xamarin Sitecore SDK?

I need to provide the personalized content to the mobile apps through SSC/Sitecore mobile SDK and track the user behavior and capture in the xDB. As per my understanding, "Sitecore Mobile SDK ...
1
vote
0answers
57 views

Scaled database was not configured properly

After configuring Sitecore 9.0.1, the XP is running fine but am getting the below XDB error in the log. I checked the TRUST certificates, database configuration and the configurations in the ...
1
vote
0answers
38 views

Sitecore DEF 2.0.1 Custom Filter Expressions

How can I specify multiple 'Contact Filter' or create a custom one for 'Read Contacts from xConnect' pipeline step ?
0
votes
3answers
53 views

Reload xDB Contact into session in stateless context

On our Sitecore 9.0-u1 website, we have a REACT application where users can update their profile information in a secured zone. We want to store this information back into the xDB contact profile. ...
1
vote
1answer
80 views

SC 9.0.2 SIF xConnect Stalls During Web Deploy

Using the following in PS1 script: Import-Module SitecoreInstallFramework $prefix = "bc2018" $PSScriptRoot = "D:\resourcefiles" $XConnectCollectionService = "$prefix.xconnect" $xConnectCertName = "$...
8
votes
2answers
494 views

What kind of license does xConnect require?

I'm trying to price out costs for a Sitecore 9 upgrade for some clients. For customers on 8.x that are running a single Sitecore application in a hybrid CM and Processing role, they need only one ...
1
vote
0answers
77 views

Sitecore XP0 9.1 Upgrade from 9 update 2 Issues

I am unable to start the xconnect related services Sitecore XConnect Search Indexer, Sitecore Processing Service and Sitecore Marketing Automation Engine after xconnect upgrade. Getting an error from ...
2
votes
0answers
65 views

Tracking Page Events and Goals Does`t Work Correctly

I am working on a mobile application (Sitecore 9.1, JSS React Native) with a couple of pages. A page event is assigned to each of the mobile application pages. I have enabled indexing anonymous ...
2
votes
1answer
35 views

Valid Analytics.MaxAcceptedClockDeviation values

I am trying to increase the Analytics.MaxAcceptedClockDeviation to a large number, but keep getting: 3876 23:11:29 WARN The "Analytics.MaxAcceptedClockDeviation" setting contains an invalid value. ...
4
votes
2answers
715 views

Install-SitecoreConfiguration xconnect-solr.json - Error Invoke-ManageSolrCoreTask : Missing required parameter: name

What: I am trying to install sitecore XP1 architecture. I already have a signed certificate. My issue comes when I try to configure sitecore on my solr. Sitecore 9.0.1 rev. 171219. SOLR 6.6.4. ...
1
vote
1answer
250 views

“Could not deploy package” error while installing Sitecore 9 update 2 setup on Remote server

I am facing below issue while installing Sitecore 9 update 2 on my Azure VM server, which doesn’t have any Visual Studio or SQL Management Studio installed. Error states : Microsoft.Data.Tools.Schema....
1
vote
1answer
209 views

xConnect log errors Batch Execution Exception “AlreadyExists, Contact”

A brand new local XP0 developer install of Sitecore 9.1 continually throws the following errors in the xConnect logs: 2018-12-11 20:43:33.928 +08:00 [Error] Sitecore.XConnect.Operations....
1
vote
2answers
332 views

Sitecore 9 Azure PaaS reports certificate not found

I have deployed Sitecore 9.0.2 XP Single in an Azure App Service Environment (ASE). After deployment I keep seeing the following error being reported in the log files: Exception: System....
4
votes
1answer
144 views

Remove contact from contact list

I am trying to remove a contact from a contact list using next code: using (var client = SitecoreXConnectClientConfiguration.GetClient()) { var reference = new IdentifiedContactReference(source, ...
2
votes
1answer
96 views

xConnect Certificate Expiration

Im getting an error as my xConnect certificate appears to have expired today! Im a little suspicious by those dates as it would appear to be valid from Feb 2018 to today. Does this sound possible and ...
5
votes
2answers
633 views

Resetting xConnect Shard databases

We are looking for possibility to reset xConnect Shard databases in Sitecore 9 to "factory settings". As a developer I would like to reset these databases when there is some fault in inserted data ...
2
votes
1answer
49 views

Securing Sitecore 9.0.2 PAAS xDB & xConnect Server Role Services

We are using Sitecore 9.0.2 PAAS on Azure and we found that below server roles are not on https instead they are on http xDB Role Services Processing (prc) Reporting (rep) xConnect Server Role ...
5
votes
2answers
2k views

Sitecore 9 Installation error “Failed to start service 'Sitecore xConnect Search Indexer”

I am trying to install Sitecore 9 in my Windows 10 box. At first attempt, it was failed with this exception. Failed to start service 'Sitecore xConnect Search Indexer' I got the one answer for ...
2
votes
1answer
70 views

Certificate exception while installing another Sitecore 9 instance on same machine

Installing 9.0.0 on a machine already having 9.0.1. Getting below Cert exception: PS>TerminatingError(New-SelfSignedCertificate): "CertEnroll::CSignerCertificate::Initialize: Cannot find object or ...