Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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Sitecore 9 Separate CD server - ERROR Cannot start analytics Tracker

I Installed Sitecore 9 XP1 with Separate CD and CM servers. I am getting the below error in CD: Unexpected character encountered while parsing value: <. Path '', line 0, position 0 31260 12:55:...
6
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0answers
73 views

Shared Session Manager object in analytics always giving Contact value null

I am fetching contact on the basis of "SC_ANALYTICS_GLOBAL_COOKIE". When I am creating Shared session manager client object and trying to fetch contact it's giving me null value every time. Scenario:...
5
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0answers
1k views

XConnect IndexWorker unable to connect

So after a clean install of Sitecore, I've been trying to get an app working with xConnect, but when I'm running that I'm getting the following exception in my code: No connection could be made ...
5
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0answers
99 views

Get Contact Profile Data

I'm trying to get a contact's profile data in Sitecore 9 u2. By profile data I mean data collected based on profile cards assigned to pages they visit. I'm using the ContactBehaviorProfile facet as ...
5
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2answers
917 views

An error occurred when trying to create a controller of type 'ContactsController'

An error occurred during migration MongoDB data to XConnect. The same issue was registered but out of the Sitecore stack exchange. https://stackoverflow.com/questions/48302183/sitecore-xconnect-an-...
4
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0answers
113 views

Sitecore Commerce Sorting Product by Most Viewed

I have a requirement in our Sitecore Experience Commerce 9.0 update 2 to sort the Product List by popularity which means sorting by most viewed products on top. I have tried to get it from ...
4
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0answers
282 views

View Sitecore Analytics In Real Time

I'm using Sitecore 9 update 2. I'm trying to see if hitting a jss endpoint (layout service endpoint specifically) captures analytics data just by virtue of hitting the endpoint or not. I also have a ...
4
votes
1answer
355 views

How to track the user behavior and personalization on mobile Apps using Xamarin Sitecore SDK?

I need to provide the personalized content to the mobile apps through SSC/Sitecore mobile SDK and track the user behavior and capture in the xDB. As per my understanding, "Sitecore Mobile SDK ...
4
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0answers
251 views

xConnect ContactBehaviourProfile not updating

I have a .NET Core application that sends Interactions to xConnect. I fill some facets and then use the information on a Sitecore website as a POC. I am filling the ProfileScores Facet to show ...
4
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0answers
44 views

xConnect limit permissions of client

I understand that a client certificate is necessary to access xConnect. Is there anything that can be done to limit the client's access so it only has permissions to what it needs, e.g. limit client ...
4
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1answer
2k views

Getting Error while creating contact through xConnect in Sitecore9

I am getting an exception/error while I am creating contact though xConnect Code, below is my code: using (var client = CreateClient()) { try { ...
3
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0answers
65 views

Sitecore 10.1 xConnect collection database multi-region scaling read-only performance

I have a multi-region Sitecore deployment with CDs in the US and the UK using Sitecore 8.2 with MongoDb as the xDb, like this: UK US CD1 ...
3
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0answers
55 views

Can we configure Application Insight for Sitecore XConnect Logs

I am using Sitecore 9.0.2 and i have configured Application Insight in CM,CD,Processing And Reporting. Can we configure application insight for XConnect Logs, Xconenct is using Serilog and i did not ...
3
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0answers
116 views

xDB not tracking Custom Facet

Version: Sitecore 9.2 I have followed these tutorials: - https://himmatsinghdulawat.blogspot.com/2019/06/create-custom-facet-model-in-sitecore-9.html - How to properly configure a custom facet in ...
3
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0answers
50 views

Connecting .Net Core 2.2 project to XConnect in Azure Sitecore 9.2

I'm using Sitecore 9.2 scaled environment on Azure, and am trying to make a .Net core 2.2 project connects to XConnect, am following this link from Sitecore documentation. It worked fine in the .Net ...
3
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0answers
30 views

Segmented list for contacts based on outcome for users imported through xConnect client

Sitecore 9.0.2 Hi All, I am trying to add an (out-of-box) outcome to xDB for real-time users and from historical data (a csv file). For real-time users, I am using Tracker to add the outcome. The ...
3
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0answers
84 views

Custom filter criteria for sitecore xConnect Provider for Data Exchange Framework

We have a requirement for filtering out the Sitecore xConnect contacts who have visited the site in the last 24hours. These data needs to be synced to a Salesforce custom object using Data Exchange ...
3
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0answers
82 views

Sitecore DEF 2.0.1 Custom Filter Expressions

How can I specify multiple 'Contact Filter' or create a custom one for 'Read Contacts from xConnect' pipeline step ?
3
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0answers
39 views

How to make two controller renderings working on same page to preserve tracking?

I have AccountsController in my solution with two methods ExportData and DeleteAccount. I have created two separate Controller Renderings with similar code: @using System.Web.Mvc @using System.Web....
3
votes
1answer
191 views

“ConcurrentlyModifiedException Message: Routine caused exception: History_UpdateCursorProgress.” when rebuilding reporting database

I followed below document to set up multiple processing server (i created 3 processing server) https://doc.sitecore.net/developers/server-role-configuration-reference/core-roles/processing/index.html ...
3
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0answers
936 views

Error with indexWorker process in Sitecore 9 xConnect with Solr 6.6.2

I am running Sitecore 9 with Solr 6.6.2 and I am seeing lot of error in the IndexWorker logs in Sitecore xConnect as below: 018-02-21 16:16:13.686 +10:00 [Error] An error occured. System.Net.Http....
2
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0answers
29 views

How to import Sitecore XConnect (analytics) data from Sitecore 9.1.1 to Sitecore 10.01

First some context. We are currently upgrading from Sitecore 9.1.1 and JSS 11 to Sitecore 10.01 and JSS 15. We do this by recreating the Azure PAAS infra using the ARM templates and custom Powershell ...
2
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0answers
30 views

How to get EXM Campign data from x-connect odata service

My requirement is to get triggered email campaign report data from x-connect odata api (https://xccollect/odata) wanted to get data like : email open and click rate , bounce email,spam complain, ...
2
votes
1answer
71 views

Experience Analytics doesn't display contact's interaction data created using xConnect Client API

We're migrating Google Analytics data and storing it in xDB. So, I'm creating some contacts through the xConnect client API and assigning those interaction data (that was tracked in Google Analytics) ...
2
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0answers
46 views

How I can make changes to XConnect model without crashing CD instance

I have a custom facet with multiple properties. I deployed the model to xConnect and it's working on Production servers on Azure now. Now I need to modify the facet. Let's say - I need to remove one ...
2
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0answers
128 views

Migrate SQL Database to xConnect

Environment: Sitecore 9.2.0 and Data Exchange Framework 3.0 I want to import the data from SQL Database to xConnect using the Data Exchange Framework. SQL DB has a table called Users which contains ...
2
votes
1answer
436 views

WebDeploy unable to deploy package

Web Deploy is unable to deploy package. I have all the prerequistes installed and have double checked that the Sitecore psgallary and Sitecore gallery are trusted repos and I am not sure why I am not ...
2
votes
2answers
438 views

GeoIP Location data not coming in database and interaction object?

I am trying to implement geo-location-based personalization for my website and for this, I would like to test the data locally. I have enabled geolocation services from app-center and tested with the ...
2
votes
1answer
1k views

What is causing the “XConnect Exception Filter OnException()” errors in xconnect log files?

I see errors like XConnect Exception Filter OnException(), url - "https://xconnect/refdata/definitiontype/ensure" in the xconnect log files. What is causing those errors and does it mean something is ...
2
votes
1answer
269 views

Tracking Page Events and Goals Does`t Work Correctly

I am working on a mobile application (Sitecore 9.1, JSS React Native) with a couple of pages. A page event is assigned to each of the mobile application pages. I have enabled indexing anonymous ...
2
votes
1answer
145 views

Capturing the close of a modal as an xDB event

I'm working on a scenario where I have a modal on a page, and if/when the user dismisses it, I want to make it such that the modal doesn't come back up for the user. The ideal scenario is to have this ...
2
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0answers
276 views

XConnect Exception When Using Azure SQL Server

I restored my local Sitecore databases to Azure SqlServer. And then i tried to make my local Sitecore 9 instance to connect to SQL Server database on Azure (i changed connection string to connect to ...
2
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0answers
130 views

How to add facet values to a new contact using DEF?

I'm trying to create new contacts (in SC 9.0.1) via DEF 2.0.1. I'm reading the data from the Azure Service Bus already. When the contacts with my specific identifier don't exist yet, they are ...
2
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0answers
36 views

Contact session transfer on failover

I've been reading about contact session transfering on sc 8.2 and 9.0.1 and I'm wondering of what's the expected behaviour when Sitecore tries to transfer a session between clusters and one doesn't ...
2
votes
0answers
1k views

No connection could be made because the target machine actively refused it 127.0.0.1:8983 Error in the IndexWorker logs in Sitecore xConnect

I am running Sitecore 9.update1 with Solr 6.6.2 and I am seeing lot of error in the IndexWorker logs in Sitecore xConnect as below System.Net.Http.HttpRequestException: An error occurred while ...
2
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0answers
206 views

xConnect site.xconnect/configuration not found

I've been trying to set up a connection to the xConnect API from a .NET Core website for a couple days now. I ran in to a bunch of problems and i was wondering if something went wrong with my ...
1
vote
1answer
45 views

Load Contact by ID in XConnect Automation Engine Context

I have created an Automation Plan and its enrollment is based on Custom Page Event. The Plan is working as expected, but the contacts are not multiple-enrolled. Meaning that if the contact already in ...
1
vote
2answers
44 views

Experience Analytics Graphs are not loading in Sitecore 9.3

We are working on Sitecore 9.3 with SXA and having a scaled setup, 2 CMs, 4 CDs,1 Xconnect server, 1 Solr server, and initially, there were some errors on the Experience analytics tab, and that we ...
1
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0answers
44 views

No contacts tracking in XConnect, anonymous or know, on standalone XP 9.2

I have a standalone Sitecore XP 9.2 instance running (on prem) that has no contacts tracking in XConnect, anonymous or known. I've checked off all the normal culprits I can think of but they all seem ...
1
vote
1answer
52 views

Failed to start the Marketing Automation Engine service - installation sitecore 10

I am trying to install sitecore 10 using garphic setup but i get error. I checked the logs of xconnect-log-MarketingAutomation and i found the below error, also i sarched about the error and i did ...
1
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0answers
30 views

Sitecore List Manager default Email related rules not working

Sitecore version: 9.1 Update 1 on Azure PAAS We are trying to create a segmented list based on OOTB rule where the contact clicked any email but after selecting this rule in rule editor window while ...
1
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0answers
37 views

USE statement is not supported to switch between databases. Use a new connection to connect to a different database

I'm attempting to install xConnect OnPrem with Azure SQL. I've updated the create user scripts with the following - GO CREATE USER [PlaceHolderForUser] WITH PASSWORD = 'PlaceHolderForPassword'; GO ...
1
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0answers
42 views

Extend Sitecore xConnect web API

My requirement is to add more custom data in the xConnect web API response. For example, when I hit https://xConnect-domain/odata/Contacts then it gives me the default JSON for the contacts only, like ...
1
vote
1answer
45 views

Storing email ID in EmailAddressList facet is not reflected in Experience Profile

I'm trying to store an e-mail address submitted in a form to a new contact (first time) website visitor. I'm using the below code from EmailAddressList section - Contact Facets, but the email address ...
1
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0answers
110 views

Any insight on how to fix “XConnect Exception Filter OnException” errors?

Our instance has been pretty stable until recently we started receiving the following errors in XConnect. Main log [Error] XConnect Exception Filter OnException(), url - "https://site.com/odata/...
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0answers
92 views

Moving from Solr to SolrCloud

We are currently working on a Sitecore project where we are using Sitecore XP 9.0.2 and Sitecore XC 9.0.3 with Standalone Solr 6.6.2 As we are growing in terms of user base, we are looking to ...
1
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0answers
102 views

Can not start xConnect Index Worker during Sc 9.3 XP0 local installation - FormatException

During the SC 9.3 installation (XP0 local) via SIF and SIA I receive this cannot-start-service error at the last third of the installation: [--------------------------- XConnectXP0_StartServices [1] :...
1
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0answers
30 views

“Parent context is required for this entity type” when querying for Contact Interactions on xConnect OData

We are using Microsoft Power BI to mine into xConnect OData. We are interested, among other things, in the Interactions of our contacts. However, Power BI generates requests that cannot be fulfilled ...
1
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0answers
84 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
1
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0answers
73 views

XConnect Serilog Replacement

Our in house shop uses a homegrown logging library to centralize all of our application logs for reporting, searching, and support. XConnect comes equip with the Serilog out of box. Is there a way to ...