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Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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22 votes
6 answers
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The HTTP response was not successful: Forbidden

I have tried Sitecore 9 update 1 installation on my local Windows 10 and encountered this error: Exception: Sitecore.XConnect.XdbCollectionUnavailableException Message: The HTTP response was not ...
Helen P's user avatar
  • 221
20 votes
2 answers
3k views

Mongo vs SQL Server with Sitecore 9 Update 2

Sitecore recently launched the version 9.0.2 which supports the MongoDB for xConnect. Now, for a greenfield project which needs to kickoff on Sitecore 9.0.2, we have a choice between MS SQL Server or ...
Ashish Bansal's user avatar
17 votes
8 answers
22k views

xConnect The HTTP response was not successful: Unauthorized

I'm trying to initialize a connection between a .NET Core application and an xConnect installation. I ran into the following error: An unhandled exception of type 'Sitecore.XConnect....
mark DE Jong's user avatar
  • 1,001
17 votes
2 answers
2k views

Issues with XConnect certificate does not contain Private Key

I have a Windows Server 2016, SIF and Sitecore Fundamentals installed where I am trying to provision a Sitecore 9 XP1 Here is the error I am seeing CERT:\LocalMachine\My\...
Vinicius Deschamps's user avatar
15 votes
4 answers
6k views

Install-SitecoreConfiguration xconnect-solr.json - Error Invoke-ManageSolrCoreTask : Missing required parameter: name

What: I am trying to install sitecore XP1 architecture. I already have a signed certificate. My issue comes when I try to configure sitecore on my solr. Sitecore 9.0.1 rev. 171219. SOLR 6.6.4. ...
Charly Roch's user avatar
14 votes
3 answers
5k views

Issue with Sitecore 9 certificate missing private key

Trying my best to get my Sitecore 9 instance running on Windows 8.1 with IIS 8.5. As mentioned in Sitecore guide, I am noticing lot of issues while installation. After solving a few of them, I ended ...
phani's user avatar
  • 794
13 votes
2 answers
3k views

XConnect IndexWorker error "Tokens are incompatible, they have different set of shards."

The log for my IndexWorker is filling up with the following error: Tokens are incompatible, they have different set of shards Any ideas what might be causing this?
Richard Szalay's user avatar
12 votes
2 answers
3k views

Can I call the oData service directly in xConnect?

I've been playing round with Sitecore 9 recently and the xConnect api and had a question around oData. Underneath the api layer there is an oData service that can be reached via: https://...
Ian Graham's user avatar
  • 1,023
12 votes
1 answer
120 views

Copy of the certificate that the Azure Marketplace wizard generates?

I have used the Azure Marketplace to create a new deployment of Sitecore Experience Cloud (XP). During the wizard I selected Autogenerate self-signed certificate. Can I download the certificate after ...
Tamas Varga Sitecore's user avatar
11 votes
3 answers
14k views

access to the registry key 'Global' is denied

How to solve the XConnect: 2018-10-02 00:00:27.142 +02:00 [Information] SystemPerformanceCounters Constructor, Instance:xconnect, Path: C:\inetpub\wwwroot\xconnect\App_Data\Diagnostics, ...
Joost's user avatar
  • 1,897
11 votes
6 answers
13k views

Failed to start service Sitecore XConnect Search Indexer when installing Sitecore 9

While running SIF to install 9.0.1 the powershell script stops during the Install-SitecoreConfiguration @xconnectParams step which deploys the xConnect instance giving the following exception. ...
Jonathan Robbins's user avatar
11 votes
1 answer
1k views

The type or namespace name 'Configuration' does not exist in the namespace 'Sitecore.XConnect.Client'

I'm trying to implement XConnect in a Sitecore context and using the code snippet using (Sitecore.XConnect.Client.XConnectClient client = Sitecore.XConnect.Client.Configuration....
Sudheer Suggu's user avatar
10 votes
4 answers
2k views

xConnect 100% CPU for hours

Sitecore 9.1 In the middle of some testing on my QA server, the xConnect IIS site went to 100% CPU and started chewing up RAM. Now for 14 hours, the CPU has not come down and the xConnect site has ...
Chris Auer's user avatar
10 votes
1 answer
2k views

Display custom facets in Sitecore Experience Profile version 9 or later

I am creating custom facet for saving contact information (Like Car Model, Variant, Color, etc) into XDB. I am successfully able to save and retrieve custom facets details with respective Contact. Now ...
Himmat Singh Dulawat's user avatar
10 votes
1 answer
522 views

Switch xDB Search indexes from SOLR to Azure Search

I need some assistance switching the xDB search indexes from SOLR to Azure Search in a Sitecore 9 vanilla install (installed using SIF). I have completed the following tasks: Added a Search Service ...
R. Allinson's user avatar
10 votes
2 answers
2k views

Is there a specific order to install Sitecore 9 XP1?

I'm installing Sitecore 9 XP1 and facing issues with my certificate for XConnect as you can see here That being said, I wonder if is there a specific order to install Sitecore 9 XP1 and that's the ...
Vinicius Deschamps's user avatar
10 votes
1 answer
827 views

How best can you scale xConnect to handle high traffic?

This is a follow on from questions about how best to get data out of xConnect (What is the preferable way to get contact information out of xConnect and to a consumer?) How should you approach ...
boro2g's user avatar
  • 575
9 votes
2 answers
3k views

Clean Analytics in Sitecore 9

Is there a way to remove Analytics data in Sitecore 9? Similar question for Sitecore 8 which talked about the use of __DeleteAllReportingData and deletion of Mongodbs or the use of ...
Min Thant's user avatar
  • 133
9 votes
2 answers
4k views

Resetting xConnect Shard databases

We are looking for possibility to reset xConnect Shard databases in Sitecore 9 to "factory settings". As a developer I would like to reset these databases when there is some fault in inserted data ...
Peter Procházka's user avatar
9 votes
2 answers
773 views

What kind of license does xConnect require?

I'm trying to price out costs for a Sitecore 9 upgrade for some clients. For customers on 8.x that are running a single Sitecore application in a hybrid CM and Processing role, they need only one ...
Chris Sulham's user avatar
  • 1,458
9 votes
2 answers
5k views

xConnect INVALID CERTIFICATE

I installed Sitecore 9, but I'm facing an issue with xConnect I tried to Open the web https://xp0.xconnect and I see an error HTTP Error 403.16 - Forbidden Your client certificate is either not ...
Jose Neto's user avatar
  • 1,015
9 votes
4 answers
804 views

Contact custom facet personalization using xConnect

I'm trying to implement personalization with the contact custom facet in xDB pulled using xConnect. Here I'm using ICondition as mentioned in the Sitecore doc link. After implementing everything, It's ...
Sudheer Suggu's user avatar
9 votes
2 answers
408 views

Any Guidelines to choose between SQL or Mongo for xDB on Sitecore 9?

Want to check if we have any guidelines (metrics) helpful to decide either Mongo or SQL will be good fit while Upgrading to Sitecore 9, especially if the current version in below 7.5 (No Mongo). ...
Amitabh Vyas's user avatar
  • 2,534
8 votes
1 answer
1k views

Sitecore xConnect generating a JSON file for my custom model

Hello i have been trying out the new xConnect in Sitecore 9. I am now trying to add custom facets to xConnect. To deploy these i need to create a json representation of my model. I have created a ...
mark DE Jong's user avatar
  • 1,001
8 votes
2 answers
565 views

Use XConnect without certificates (for development)?

It's an recurring issue that certificates cause some setup trouble with (my) development environments. So it would be nice to use XConnect, for development only, without certificates. Is it possible ...
Joost's user avatar
  • 1,897
8 votes
2 answers
601 views

How to configure multiple processing servers

I followed two below documentation articles to create multiple dedicated processing servers for interaction aggregation: https://doc.sitecore.net/developers/server-role-configuration-reference/core-...
Duan Le's user avatar
  • 191
8 votes
3 answers
1k views

The type of this instance does not correspond to any type in the model

I'm trying to create a custom facets to insert data into sitecore9 XDB through Xconnect for this, I have followed the blog and XconnectDoc But when I'm trying to add data into contact custom facet- I'...
Sudheer Suggu's user avatar
8 votes
1 answer
125 views

What are the licensing requirements for Sitecore Universal Tracker?

What are the licensing requirements around Sitecore Universal Tracker? - Would, say, a license for xDB suffice?
Patrick Jones's user avatar
7 votes
1 answer
2k views

xconnect 9.0.2 can not connect to SQL server

We have recently upgraded Sitecore from 9.0.1 to 9.0.2 Sitecore website works fine, but checked xconnect logs - lots of exceptions like A network-related or instance-specific error occurred while ...
Volodymyr Hil's user avatar
7 votes
5 answers
777 views

Single contact showing in Sitecore Experience Profile

I've created an xConnect client API for Sitecore 9 that creates new contacts and sets the facet properties. I've added multiple contacts to xDB, however only one contact has shown in the Experience ...
Samir Ahran's user avatar
7 votes
2 answers
1k views

Identify with multiple identifiers

When logging users in, we want to use both a userid and the user's email as contact identifiers. // Set identifiers Tracker.Current.Session.IdentifyAs("USERID_SOURCE", "U1542658"); Tracker.Current....
Mark Lowe's user avatar
  • 1,026
7 votes
1 answer
283 views

What is the Identifier Source of a Contact After Upgrading to 9 / xConnect?

In Sitecore 8.x, when a contact is identified, it's done so just on a single string like an email address or username. In Sitecore 9.x (more specifically xConnect) when a contact is identified, there ...
Pete Navarra's user avatar
  • 14.6k
7 votes
3 answers
837 views

Sitecore xDB Stale data encryption (always encrypted)

As Sitecore 9 is all about Data security, clear seperation and so on, we would obviously like to put those features to work. That is why we were wondering how the Stale data encryption that was ...
Kris Verheire's user avatar
7 votes
2 answers
323 views

Updating model of custom facet

I created a custom contact facet and deployed it. Due to certain requirements, I need to change the data type from bool to string for those facets. Do you see any challenges there? And how I can ...
NutsAndBolts's user avatar
  • 1,268
7 votes
3 answers
1k views

Profile score data not getting updated Sitecore 9

I am trying to update Profile data through C#. But I don't see the values getting updated in the profile of the user, below is my code for updating values. if (!Tracker.IsActive || Tracker.Current ==...
Arun Kumar's user avatar
7 votes
1 answer
412 views

How to send data from a .net core application directly to xConnect

Background: I have Sitecore (9.0.2) and xConnect running on my machine I have another application which is a .net core application Aim: I have a form in the .net core application. When user fills ...
Marek Musielak's user avatar
  • 21.8k
7 votes
1 answer
4k views

Experience Analytics fails on Sitecore 9.0.1

I am having trouble configuring the analytics engine on Sitecore 9 with a pretty standard install of Sitecore XP1. I'm using the self-signed certificates and none of the analytics graphs display ...
Ree-beck's user avatar
7 votes
1 answer
2k views

Sitecore 9 Separate CD server - ERROR Cannot start analytics Tracker

I Installed Sitecore 9 XP1 with Separate CD and CM servers. I am getting the below error in CD: Unexpected character encountered while parsing value: <. Path '', line 0, position 0 31260 12:55:...
Krishna Chalasani's user avatar
6 votes
1 answer
552 views

Patching xConnect, AutomationEngine, IndexWorker configuration

Is there a way to patch xConnect, AutomationEngine, IndexWorker configuration in a way we do it for sitecore instance? I.e. configuration that resides in xConnect instance folders: \App_data\config\...
lebeg's user avatar
  • 475
6 votes
2 answers
1k views

Getting list of contacts assigned to Contact / Segmened List in Sitecore 9.0.1 programatically

We are trying to get list of contacts programmatically in latest Sitecore 9.0.1. We want to show list of contacts on pages based on their linkage to certain list. We need to get the same list of ...
Peter Procházka's user avatar
6 votes
1 answer
377 views

Upgrading xConnect from Sitecore 9.1.0 to 9.1.1 - Database Upgrade Script missing?

I'm in the process of upgrading a Sitecore 9.1.0 instance to 9.1.1. The Sitecore upgrade itself is done, but I need to upgrade xConnect as well. Following the Sitecore 9.1.1 Upgrade Guide, it states: ...
Mark Cassidy's user avatar
  • 24.7k
6 votes
1 answer
487 views

How do I access a custom Interaction facet using Tracker.Current.Session?

I have a custom xDB/xConnect Interaction Facet that I have created using Sitecore's documentation found here: https://doc.sitecore.net/developers/xp/xconnect/xconnect-model/facets/creating-facets/...
Pete Navarra's user avatar
  • 14.6k
6 votes
1 answer
514 views

sitecore_analytics_index on Sitecore 9

While troubleshooting issues with the Experience Profile results on a 9.0.1 recently installed instance (PaaS), I've noticed the below setting on Sitecore.ExperienceProfile.config. <!-- Name of ...
Pedro Fonseca's user avatar
6 votes
1 answer
273 views

Error when executing right to be forgotten in scheduled task

I'm trying to create a Sitecore scheduled task to automatically ExecuteRightToBeForgotten for contacts that haven't had any interaction with the site for a number of days. I can get the contacts I ...
Mark-Danney's user avatar
6 votes
1 answer
723 views

Sitecore EXM insert Custom tokens issue

I am using Sitecore 9.0.1 and I am trying to insert custom tokens to email in EXM. I followed Sitecore's documentation and spent hours investigating possible solutions but somehow my tokens did not ...
Senad M.'s user avatar
6 votes
1 answer
363 views

xConnect Contact Identifier Search

I'm trying to write some xConnect search functionality that will search through all identifiers of all contacts. SOLR is running and I have added a set of sample contacts using the xConnect API. ...
R. Allinson's user avatar
6 votes
1 answer
880 views

Remove historical data from xDB Sitecore 9

For Sitecore 6 to 8 on market place is a great tool to manage contacts/interactions from xDB. (https://marketplace.sitecore.net/en/Modules/Analytics_Database_Manager.aspx ) This module is obsolete ...
Vlad Iobagiu's user avatar
6 votes
1 answer
717 views

How can I get Search Contacts via XConnect API?

As part of SCHackathon 2018, I created a custom Event (a generic Event, not a Page Event, although I will change it to a Page Event and see if that helps see notes below). I followed the docs here: ...
David Walker's user avatar
6 votes
1 answer
216 views

No results when searching for contacts on facet value

I'm trying to query contacts based on their e-mail value using xConnect, but my query doesn't return any results: var queryable = client.Contacts .Where(c => c.GetFacet<...
Mark-Danney's user avatar
6 votes
1 answer
122 views

What happens to enrolled contacts when they are merged?

What happens if two contacts are enrolled in the same engagement plan and then get merged? Will the dying contact be removed from the plan? Which state will the surviving contact be in?
Mark Lowe's user avatar
  • 1,026

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