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Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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Experience Analytics Graphs are not loading in Sitecore 9.3

We are working on Sitecore 9.3 with SXA and having a scaled setup, 2 CMs, 4 CDs,1 Xconnect server, 1 Solr server, and initially, there were some errors on the Experience analytics tab, and that we ...
Rohan Bhateja's user avatar
0 votes
0 answers
256 views

Experience Analytic graphs (API Status code 500) after upgrade

I upgraded an instance from Sitecore 9.1.1 to 10.0 after the upgrade when I enter the experience analytics the graphs don't show and I got those errors The TopTenCampaignsByValue graph cannot be ...
Osaid Alaraj's user avatar
0 votes
1 answer
124 views

xConnect Custom Facet is throwing an error while getting the facet

xConnect Custom Facet is throwing an error while getting the contact contact.GetFacet call. We had followed all the steps from this article https://sitecoreamateurs.wordpress.com/2020/08/31/sitecore-...
SNew's user avatar
  • 141
3 votes
2 answers
75 views

xConnect Identify user after Federated Auth login

I am trying to run some xConnect facet/identification code after a user logs in with Federated Auth. But it seems like all the Owin pipelines have no tracker available. And none of the Sitecore ...
Chris Auer's user avatar
2 votes
0 answers
63 views

How to get EXM Campign data from x-connect odata service

My requirement is to get triggered email campaign report data from x-connect odata api (https://xccollect/odata) wanted to get data like : email open and click rate , bounce email,spam complain, ...
Singh's user avatar
  • 63
1 vote
1 answer
71 views

fetch interaction from xConnect based on custom values

I'm using sitecore 9.1.1 I'm trying to get interaction which having key "PlanMemberId" in CustomValues and value is "test123" against this key. I'm able to get interaction based on ...
Erwin Paul's user avatar
0 votes
0 answers
22 views

Unique contacts aren't identified when same user logged in

I'm using sitecore 9.1.1, when I was creating interaction programmatically using Sitecore.Analytics.Tracker.Current.Session.IdentifyAs("testsource", "usertest"); it was creating ...
Erwin Paul's user avatar
1 vote
2 answers
108 views

fetch contact from xConnect based on contact facet

I'm using sitecore 9.1.1 I'm trying to get contact who's first name is "myfirstnametest" but I'm getting count zero in result for contacts even I have record with this contact facet. using (...
Erwin Paul's user avatar
2 votes
1 answer
134 views

need to add custom contact and interaction facets into xConnect using ConvertToXConnectInteractionPipelineArgs

I'm using sitecore 9.1.1. I need to insert custom contact facet and custom interaction facet using below pipeline processor. I have already added custom values successfully in the same processor. ...
Erwin Paul's user avatar
3 votes
0 answers
233 views

No contacts tracking in XConnect, anonymous or know, on standalone XP 9.2

I have a standalone Sitecore XP 9.2 instance running (on prem) that has no contacts tracking in XConnect, anonymous or known. I've checked off all the normal culprits I can think of but they all seem ...
Clare S's user avatar
  • 31
2 votes
1 answer
80 views

custom code written for ConvertToXConnectInteractionProcessor not being hit all the time

I'm using sitecore 9.1.1 and SQL server is used for xDB. in below code I'm adding custom values and this gets executed when I close the browser and interaction is being added into xConnect by default ...
Erwin Paul's user avatar
2 votes
2 answers
188 views

Add custom key/value pair into CustomValues dictionary object

I'm using sitecore 9.1.1 and SQL server is used for xDB. my concern is that sitecore also adding interaction for every page visit and instead of adding interaction using below code I just want to ...
Erwin Paul's user avatar
1 vote
1 answer
70 views

How to show custom data of custom page event in the experience profile instead of current page url while tracking external links using FXM?

We are using FXM to track the clicks on the external links and the data is stored in the xdb Shard Interactions table > Event Column but in the experience profile, the url shows the curent item ...
SNew's user avatar
  • 141
0 votes
1 answer
34 views

How to get engagement points[Goals] for the logged in user [duplicate]

I have created 2 goals for each page. Now, I want to retrieve the engagement points against the contact[logged in user] from the xDB. Any solution or input would be of great help.
Jagatheesh Menon's user avatar
-2 votes
2 answers
217 views

how do we configure processing server in sitecore 9.3 [closed]

I know below link but if any link for sitecore 9.3 version? https://doc.sitecore.com/developers/82/sitecore-experience-platform/en/configure-a-processing-server.html
user7749's user avatar
0 votes
1 answer
63 views

Getting assembly error in search contacts and interactions

I'm using sitecore 9.1.1 I am getting error in below code: //Total contacts var results0 = client.Contacts.ToEnumerable().Count(); //Contacts with interactions ...
Erwin Paul's user avatar
3 votes
3 answers
703 views

Failed to start the Marketing Automation Engine service - installation sitecore 10

I am trying to install sitecore 10 using garphic setup but i get error. I checked the logs of xconnect-log-MarketingAutomation and i found the below error, also i sarched about the error and i did ...
shimaa elsayed's user avatar
1 vote
1 answer
170 views

How to identify contacts using Reactjs

I have LoginComponent in ReactJs with username and password. How can I store the logged in user details in xDB through ReactJs ? In case if I am creating an webapi to store the details using Sitecore....
Jagatheesh Menon's user avatar
2 votes
1 answer
235 views

Error when builds a client configuration object for connecting to xConnect

I'm getting below error in this code: var cfg = new XConnectClientConfiguration( new XdbRuntimeModel(CollectionModel.Model), collectionClient, searchClient, configurationClient); in below ...
Erwin Paul's user avatar
1 vote
1 answer
92 views

Sitecore List Manager default Email related rules not working

Sitecore version: 9.1 Update 1 on Azure PAAS We are trying to create a segmented list based on OOTB rule where the contact clicked any email but after selecting this rule in rule editor window while ...
Raman Gupta's user avatar
  • 2,249
2 votes
3 answers
416 views

Recommendation on number of Sitecore 9.3 xDB Shards?

Does Sitecore have any documentation on xDB shard sizing? Per Google analytics we have about 8M visitors per month, 20M sessions per month. All Anonymous users. Default is 2 shards, max is 18. ...
Mike Marnocha's user avatar
5 votes
2 answers
180 views

Where to place Custom XConnect Model file in Azure

I had a custom Model JSON file in on Premise environment under the XConnect Project/App_Data/Models folder. Now we are moving to Azure. I see there are more roles in the Azure environment like xc-...
SitecoreKumar's user avatar
2 votes
9 answers
8k views

Sitecore 9.3 Installation failing - 'Failed to start the Marketing Automation Engine service

I am trying to set up Sitecore 9.3 XP0 locally in a VM using SIA and it is failing at Step 67 of 92 with an error failed to start the marketing Automation Engine Service. System....
Deepak's user avatar
  • 31
0 votes
1 answer
2k views

ERROR: Exception when executing agent aggregation/aggregator( Execution Timeout Expired)

I'm getting Execution Timeout Expired I tried below with no chance : increase the time out on the connection string. Set ping enabled to false. Set the Ping Maximum Response Time (seconds) to a large ...
marwen1's user avatar
  • 13
0 votes
1 answer
54 views

problem trying to install sitecore commerce experience 9.0.2

I got the following error and search online looks like it's something to do with xconnect remoting? I have disabled the xconnect site and also the Go to C:\inetpub\wwwroot\fsni.sc\App_Config\Sitecore\...
Dev's user avatar
  • 23
0 votes
0 answers
66 views

New Interaction doesn't show after 2nd: using IdentifyAs

I am developing a function to support tracking user behavior through a mobile app. Below is the current scenario: Case 1: Anonymous User 1 - Working fine: Anonymous user visits the page, then these ...
Cuong Nguyen's user avatar
3 votes
1 answer
155 views

How to mock XConnectClient

I'm writing unit tests for a class that uses XConnectClient, which means I need to mock an XConnectClient. I've tried the following using Moq and RandomTestValues packages: Mock<XConnectClient> ...
GTHvidsten's user avatar
0 votes
1 answer
221 views

Sitecore Xconnect lock time expire issue

I am using sitecore 9.3 and facing an issue with xconnect when using identifyas in the code to identify the user using the email i got the below exception Exception: Sitecore.Analytics.DataAccess....
NAli's user avatar
  • 839
0 votes
0 answers
33 views

Is support for IVisitAggregationContext Interface removed in Sitecore 10 XP

In Sitecore 8.2 we used to have a reference of IVisitAggregationContext interface in AggregationPipelineArgs class which we were using in the custom processor to grab visit-related data. But when I am ...
Shri's user avatar
  • 21
2 votes
2 answers
215 views

how to add contact to the opt-out list programmatically?

We are using Sitecore 9.1 (Update-1). We have a third-party email management system. One of our requirements is if anyone unsubscribes from the third-party email system, we have to consider their ...
Munir Hassan's user avatar
2 votes
1 answer
892 views

Error when deleting item: Ensure definition type did not complete successfully. ReasonPhrase: 'Forbidden', [duplicate]

I'm running SC10 XP single. I started getting the following error when deleting an item: 193784 08:17:10 ERROR Exception when executing agent aggregation/aggregator Exception: Sitecore.XConnect....
Brian L's user avatar
  • 71
2 votes
0 answers
298 views

USE statement is not supported to switch between databases. Use a new connection to connect to a different database

I'm attempting to install xConnect OnPrem with Azure SQL. I've updated the create user scripts with the following - GO CREATE USER [PlaceHolderForUser] WITH PASSWORD = 'PlaceHolderForPassword'; GO ...
Tom Simm's user avatar
  • 121
0 votes
0 answers
105 views

How to add Interaction to the xdb contacts using xconnect provider of Data Exchange framework?

I have the requirement of add interactions to the xdb contacts. For that, I am using xconnect Provider. So how can I add Interactions by using the data exchange framework xconnect provider?
Nithya's user avatar
  • 97
1 vote
0 answers
60 views

Extend Sitecore xConnect web API

My requirement is to add more custom data in the xConnect web API response. For example, when I hit https://xConnect-domain/odata/Contacts then it gives me the default JSON for the contacts only, like ...
Prashant Tomar's user avatar
0 votes
0 answers
46 views

How to Migrate google analytics data to sitecore analytics using Data exchange framework in sitecore 9.2 [duplicate]

We have a requirement of migrating google analytics data into Sitecore analytics using Data Exchange Framework, I have google analytics data in .xlsx format. So How can I migrate these .xlsx format ...
Nithya's user avatar
  • 97
3 votes
1 answer
183 views

Experience Analytics doesn't display contact's interaction data created using xConnect Client API

We're migrating Google Analytics data and storing it in xDB. So, I'm creating some contacts through the xConnect client API and assigning those interaction data (that was tracked in Google Analytics) ...
Santhiya's user avatar
1 vote
1 answer
261 views

How can we add contact with custom fields to a contact list programmatically in Sitecore 9.3

I want to use sitecore 9.3 form for creating a new contact in a contact list. The contact list should consist of below custom fields: Email Id, Mobile number, Full Name The values of these fields ...
Pankaj Thakur's user avatar
1 vote
1 answer
331 views

What are the expected behaviors for the xConnect Pools Databases?

I am looking at the xdb pools database on a 9.0.1 instance. I see 3 tables with data in them: GenericProcessingPools GenericProcessingPoolDefinitions InteractionLiveProcessingPool The ...
Bic's user avatar
  • 530
0 votes
0 answers
749 views

"XdbContextLoggingPlugin" XdbContext Batch Execution Exception

I am getting an SQL exception in the XConnect application. Error: ["XdbContextLoggingPlugin"] XdbContext Batch Execution Exception XdbContextLoggingPlugin MessageTemplate: [{0}] XdbContext ...
Arkadeep's user avatar
  • 437
1 vote
0 answers
510 views

Sitecore.Xdb.Collection.Search.Solr.Failures.SolrResponseException

i am currently having this issue with my sitecore environment. seems to be related to solr but i can't quite understand what's wrong. any help? Sitecore.Xdb.Collection.Search.Solr.Failures....
Katlego Masanabo's user avatar
1 vote
0 answers
54 views

How to get the channels of a contact programmatically

I want to get the channels information in the listmanager export report. I've created the contactreader and in the contact object, I'm not able to get the channels info. Do I need to write any code to ...
Shailesh's user avatar
  • 717
2 votes
0 answers
59 views

How I can make changes to XConnect model without crashing CD instance

I have a custom facet with multiple properties. I deployed the model to xConnect and it's working on Production servers on Azure now. Now I need to modify the facet. Let's say - I need to remove one ...
Marek Musielak's user avatar
  • 21.8k
1 vote
2 answers
135 views

Storing email ID in EmailAddressList facet is not reflected in Experience Profile

I'm trying to store an e-mail address submitted in a form to a new contact (first time) website visitor. I'm using the below code from EmailAddressList section - Contact Facets, but the email address ...
Paulson Maclean's user avatar
0 votes
0 answers
108 views

XdbModelConflictException when working with two model builders

I have two foundational projects that each build out an xConnect model. However, whenever I deploy them both I get the error. 2719 Exception: Sitecore.XConnect.Client.XdbModelConflictException 2722 ...
ToddB's user avatar
  • 479
1 vote
0 answers
219 views

Sitecore.Analytics.Tracker.Current.Contact.IsNew is returning false always even if all cookies are cleared

Basically, on form submit, I'm trying to store data into contact's Personal Info facet for an anonymous visitor who is visiting the website for the first time using the code here from the official ...
Paulson Maclean's user avatar
1 vote
2 answers
71 views

Why I can't create historical Interactions (with a date in the past) And I can't add new facets to already existing interactions

1. Can't add new interaction with historical date This is the only way to add new interaction problematically new Interaction(contact, InteractionInitiator, channelId, userAgent); and as you can see,...
Mohamed Ahmed's user avatar
1 vote
0 answers
256 views

Any insight on how to fix "XConnect Exception Filter OnException" errors?

Our instance has been pretty stable until recently we started receiving the following errors in XConnect. Main log [Error] XConnect Exception Filter OnException(), url - "https://site.com/odata/...
omcbride's user avatar
1 vote
0 answers
168 views

Moving from Solr to SolrCloud

We are currently working on a Sitecore project where we are using Sitecore XP 9.0.2 and Sitecore XC 9.0.3 with Standalone Solr 6.6.2 As we are growing in terms of user base, we are looking to ...
Arpit Khandelwal's user avatar
1 vote
1 answer
146 views

Wildcard Certificate VS MultiDomain Certificate In Sitecore 9.2

I am a Sitecore Developer. Currently I am working through Sitecore upgrade process.Upgrading applications to S9.2 from S8.2. I am helping my team to make TEST and PROD servers ready for Sitecore ...
Trupati Rajendra Dave's user avatar
1 vote
1 answer
73 views

xConnect facet value persistence in multisite, when trying to open both sites in the same window but diff tabs

I have county-specific multisite and configured correctly in site settings, As mentioned below. Secondly, on the home page, I'm using some contact from the custom facet, and the source of data is ...
Jitendra soni's user avatar

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