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Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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Experience Profile Search Contacts API Timeout

I have an environment with sitecore 9.3 and experience profile was working fine but suddenly it shows an error message that "an error has occurred" and when i checked the logs i found in the search ...
NAli's user avatar
  • 839
1 vote
0 answers
561 views

Sitecore 901 installation issue - Could not find Cert: mysite.xconnect_client in Cert:\Localmachine\My

when I am trying to install Sitecore 9.0 update 1 in my local PC with the script provided in the installation guide I am getting this error. [---------------------------------------------------------...
Bharath C N's user avatar
2 votes
1 answer
529 views

sitecore xconnect - Value cannot be null

I recently installed new sitecore 9.3 instance locally and working as expected, now i'm trying to move everything to dev environment and sitecore xconnect instance is giving error see blow, Source ...
Sitecore Dev's user avatar
3 votes
1 answer
82 views

Multiple version of marketing automation models

How are you guys handling multiple version of a marketingautomationengine model in your current solution. Let's assume I have mymodel,1.0.json which looks like below { "Name": "mymodel", "...
Rabehaja Harivola Loic's user avatar
1 vote
1 answer
528 views

Error with custom Page Event Model - Sitecore.XConnect.Schema.XdbModelException

Environment: Sitecore 9.3 I have created a custom Page Event. When I am trying to use it throws this error: 48856 14:48:01 ERROR Cannot execute 'sessionEnd:batch:ended' event Exception: System....
PSS's user avatar
  • 587
1 vote
1 answer
1k views

No connection could be made because the target machine actively refused it 127.0.0.1:8983

I have solr 7.5 working and am able to hit secured admin panel https://solr75:8983. My connection string settings in index worker and site root are set to https://solr75:8983, my hosts file has an ...
LinkedListT's user avatar
2 votes
1 answer
133 views

xConnect Shards in Availability Group

I have a client running 9.3 OnPrem. They set up availability group (AG) listeners for their SQL servers and included the xConnect collection databases in the group. The Shards are in the AG, and it ...
Bic's user avatar
  • 530
3 votes
0 answers
107 views

Can we configure Application Insight for Sitecore XConnect Logs

I am using Sitecore 9.0.2 and i have configured Application Insight in CM,CD,Processing And Reporting. Can we configure application insight for XConnect Logs, Xconenct is using Serilog and i did not ...
Amit Kumar's user avatar
2 votes
3 answers
323 views

How to get a contact with custom facet?

I am trying to get a Sitecore contact with the custom facet. The custom facet is working fine I have verified it. The following code is running fine on Standalone and CM environment but is throwing ...
Gautam Aneja's user avatar
0 votes
1 answer
112 views

How do you add a sitecore contact in CM environment

I am using the below code to add a Sitecore contact which works fine in my Standalone environment but is causing issue on CM environment as the contact is coming null. Tracker.Current.Session....
Gautam Aneja's user avatar
2 votes
1 answer
744 views

How do you properly query xdb for a contact by email?

I am trying to search an email in Sitecore Xdb using the code : var queryable = client.Contacts .Where(c => c.GetFacet<EmailAddressList>(EmailAddressList....
Gautam Aneja's user avatar
2 votes
1 answer
671 views

XConnect: An error occured during resuming a previous index rebuild process

Does anyone have an idea about what could be causing this error? It happens after doing a re-build of the XConnect index. This is in Sitecore 9.3 2020-03-30 20:11:02.896 -05:00 [Error] An error ...
Mike J's user avatar
  • 143
4 votes
0 answers
180 views

xDB not tracking Custom Facet

Version: Sitecore 9.2 I have followed these tutorials: - https://himmatsinghdulawat.blogspot.com/2019/06/create-custom-facet-model-in-sitecore-9.html - How to properly configure a custom facet in ...
LinkedListT's user avatar
1 vote
0 answers
197 views

Can not start xConnect Index Worker during Sc 9.3 XP0 local installation - FormatException

During the SC 9.3 installation (XP0 local) via SIF and SIA I receive this cannot-start-service error at the last third of the installation: [--------------------------- XConnectXP0_StartServices [1] :...
Dren Gashi's user avatar
0 votes
0 answers
291 views

XDB: An error occurred when trying to create a controller of type 'DeviceProfilesController'

Using Sitecore 9.2 and SXA, XDB is giving us this error in the logs and is not recording data. XDB is enabled and the xconnect default.aspx page is viewable in a browser. Any ideas? Message: xDB ...
Steve Ward's user avatar
0 votes
0 answers
90 views

Segmented lists - problem with rules

has anyone of you already worked with segmented lists? We have the problem that sometimes the rules are executed and sometimes not. We implemented a custom rule, which checks values in a custom ...
anbrue's user avatar
  • 11
1 vote
1 answer
182 views

How to programmatically trigger a goal to contact and then retrieve it in the same visit and in later visits

I want to trigger a goal programmatically to the website visitor/contact and retrieve this triggered goal during the contact's current visit and in his future visits. I could trigger the goal of using ...
Ashish Khare's user avatar
2 votes
1 answer
1k views

Sitecore 930 installation issue with parameter name Credential

I'm trying to install Sitecore 9.3.0 using SIA: https://tothecore.sk/2019/11/28/installing-sitecore-9-3-using-sitecore-install-assistant-sia/ and I keep getting this error: [------------ ...
iusmar's user avatar
  • 229
1 vote
0 answers
54 views

"Parent context is required for this entity type" when querying for Contact Interactions on xConnect OData

We are using Microsoft Power BI to mine into xConnect OData. We are interested, among other things, in the Interactions of our contacts. However, Power BI generates requests that cannot be fulfilled ...
Andreas Warberg's user avatar
0 votes
1 answer
82 views

Sitecore 9.1 custom facets

I am upgrading my Sitecore 8.2 code to work with Sitecore 9.1 WE have custom facets and few custom facets have collection field like below code. public IElementCollection<IJobPreferenceElement&...
S.Kazmi's user avatar
  • 896
2 votes
0 answers
140 views

Migrate SQL Database to xConnect

Environment: Sitecore 9.2.0 and Data Exchange Framework 3.0 I want to import the data from SQL Database to xConnect using the Data Exchange Framework. SQL DB has a table called Users which contains ...
PSS's user avatar
  • 587
0 votes
1 answer
247 views

How to set profile values for a website visitor programmatically

Using Sitecore 9.1 I need to add profile values programmatically to a profile created under Marketing Control Panel. Once this is achieved, the idea is to use it for personalization by setting up ...
Paulson Maclean's user avatar
1 vote
2 answers
135 views

Create the contact in XDB without Session.Abandon and save Engagement, behavior ,Interaction facets

What would be the best practice to save the Contact in XDB, At present if "Contact" not exists in XDB (validating by phone + email) and it submit the "Contact-us-Form" then I am using Session....
Shailesh's user avatar
  • 717
1 vote
1 answer
839 views

XConnect Indexworker Solr error: parentFilter=filterCondition

I am running an out-of-the-box XP 9.3 installation (using the Sitecore Community Docker images) and get the following Solr related error in the XConnect Indexworker: 2020-01-27 15:27:38.096 +01:00 [...
Joost's user avatar
  • 1,897
0 votes
0 answers
368 views

CPU spikes to 100%

Often getting the below error from my log files. Every time this error occurs the CPU spikes from 93% to 100%. Searched for the fixes and workaround but couldn't find any solution. After recycling ...
Gowthamaraja Eswaramoorthy's user avatar
0 votes
1 answer
161 views

Unable to create xDB contact on CM server

I am unable to create a contact in xDB in a scaled CM server with the below code, whereas the same code is working on the dev Server. I believe Sitecore.Analytics.Tracker.Current.Session.IdentifyAs ...
Shailesh's user avatar
  • 717
1 vote
0 answers
132 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
Amitabh Vyas's user avatar
  • 2,534
0 votes
1 answer
169 views

xDB Data Migration Tool Error

I'm using xDB Data Migration Tool 2.0 to migrate data from MongoDB (Sitecore 8.2) to xconnect (Sitecore 9.0.2). The tool runs without errors for around 60k records. Then it breaks with Errors like ...
Aaron F.'s user avatar
  • 131
1 vote
0 answers
108 views

XConnect Serilog Replacement

Our in house shop uses a homegrown logging library to centralize all of our application logs for reporting, searching, and support. XConnect comes equip with the Serilog out of box. Is there a way to ...
Tyler.S's user avatar
  • 298
3 votes
1 answer
1k views

Xdb.Collection.Shard0 Login failed for user

I have a Sitecore 9.3 instance. I installed on my local machine. After install, I moved my SQL databases to a server. I updated the connection strings and Sitecore itself is working fine. XConnect ...
Ethan Schofer's user avatar
1 vote
2 answers
1k views

The HTTP response was not successful: InternalServerError

We are getting below error in sitecore 9.0.2 version on cd environment for getting interactions from xdb using xconnect In connectionstring for CD below entry was there <add name="xconnect....
Sandeep Bhatia's user avatar
1 vote
3 answers
275 views

Assign Goals & Events to XDB contact on Submit of Contact-US Form in SItecore 9.1

In my website I have "contact us form" and 1 goal is trigger after custom-save-action executes. When a contact fill the form I am saving its details into XDB by using email-id as identity, if record ...
Shailesh's user avatar
  • 717
1 vote
1 answer
168 views

XConnect client outside of Sitecore context is not binding to custom facets

I am trying to update & query an xDB contact via the XConnect Client API from a console application. I can query and retrieve the default facets e.g. PersonalInformation.FirstName ...
j_r's user avatar
  • 143
0 votes
1 answer
259 views

Failed to start Marketing Automation service

I've an issue in installing Sitecore 9.2 in a machine where Sitecore is getting installed for the first time. On the middle of the installation, I'm getting Failed to start Marketing Automation ...
Paulson Maclean's user avatar
0 votes
0 answers
305 views

Sitecore XConnect, Index Worker, XdbSearchUnavailableException

I am trying to search Xdb contacts on the basis of email id. using this code : var queryable = client.Contacts.Where(c => c.GetFacet<EmailAddressList>(EmailAddressList.DefaultFacetKey)....
Gautam Aneja's user avatar
2 votes
1 answer
279 views

Sitecore xConnect client certificates renewal

In our Sitecore 9.2 PaaS solution, we are using self-signed client certificates and have added the AppSetting AllowInvalidClientCertificates=true to all xConnect roles as well as the PRC, CD and CM ...
Hos's user avatar
  • 884
1 vote
2 answers
233 views

Problems sending "change of email address" email using EXM

I'm writing some code that will send 2 emails (using EXM) when a user updates their email address. 1 email goes to the original email address, and the other goes to the new email address. The ...
Matt Eno's user avatar
  • 373
1 vote
0 answers
138 views

XConnect custom predicate: XdbSearchUnavailableException after call is being made

I'm trying to create a custom predicate to search a particular profile in a contact's profile using Sitecore 9.0.1. Here's the code: public class ContactProfilMatches : ICondition, ...
hsim's user avatar
  • 111
1 vote
0 answers
444 views

Clean install on Azure SQL Managed instance

I am trying to install Sitecore 9.2 vanilla on Azure with SQL Managed Instance but I am getting the following error { "status": "failed", "error": { "code": "ResourceDeploymentFailure", "...
Tech Learner's user avatar
1 vote
1 answer
70 views

XconnectCollection Service Throwing shard connection errors after migrating dbs to high availability cluster

We had originally configured our XP1 instance to communicate directly to a single SQL server and everything was working correctly. Before going live we update the SQL server to be part of a high ...
Aaron F.'s user avatar
  • 131
2 votes
1 answer
121 views

Unable to receive interaction events by specific definition id

I'm unable to receive interaction events by the specific definition id using (var client = SitecoreXConnectClientConfiguration.GetClient()) { try { var events = ...
Denis Chernov's user avatar
3 votes
2 answers
896 views

Azure WebApp XDB apps cannot find service 'KeyStoreProviders'

I'm upgrading from 9.0.2 (XM) to 9.2 (XP), so I got a fresh install of the XDB enviroments (Azure WebApps), but my xcollect, ma-ops, xc-search (Solr), and maybe other webapps give me the You do not ...
Jorg Snyders's user avatar
1 vote
1 answer
970 views

WebDeploy unable to deploy package

Web Deploy is unable to deploy package. I have all the prerequistes installed and have double checked that the Sitecore psgallary and Sitecore gallery are trusted repos and I am not sure why I am not ...
MileHigh's user avatar
4 votes
1 answer
521 views

XConnect `The HTTP response was not successful: Forbidden` on Azure

I'm using Sitecore 9.2 scaled environment on Azure, and am trying to make .Net core 2.2 projects published on azure app service, not on the same instance of Sitecore azure connects to XConnect, I was ...
Fatema elsayed's user avatar
3 votes
1 answer
286 views

How to replace `CertificateHttpClientHandlerModifier` to `X509Certificate2`

I'm using Sitecore 9.2 scaled environment on Azure, and am trying to make a .Net core 2.2 project published on azure app service connects to XConnect which is also on Azure, am following this link ...
Fatema elsayed's user avatar
2 votes
1 answer
153 views

Dynamics Connect custom fields sync - "This object is already associated with another model"

I am trying to sync custom fields from Dynamics Connector 3.0.0 to xConnect (Sitecore 9.2) I have extended xConnect model with my custom facet, mapped fecet definitions, value accessor sets etc, ...
Volodymyr Hil's user avatar
3 votes
1 answer
277 views

Connecting two Azure services to access XConnect

I'm using Sitecore 9.2 scaled environment on Azure, and am trying to make a .Net core 2.2 project published on app service azure connects to XConnect which is also on Azure, am following this link ...
Fatema elsayed's user avatar
3 votes
1 answer
214 views

When should I update contact facets?

I have the following scenario: Contacts will be interacting with pages on the site that will be tagged with topics. By interacting with a page in a topic, they themselves will become tagged with being ...
Matthew FitzGerald-Chamberlain's user avatar
2 votes
1 answer
784 views

List manager doesn't show contact in manual subscription

I have a question about List manager since I stuck here for a week and half. I have made xConnect to save contacts into xDB. I checked that there are saved contacts in SQL Management, which I already ...
Troezen's user avatar
  • 21
3 votes
0 answers
74 views

Connecting .Net Core 2.2 project to XConnect in Azure Sitecore 9.2

I'm using Sitecore 9.2 scaled environment on Azure, and am trying to make a .Net core 2.2 project connects to XConnect, am following this link from Sitecore documentation. It worked fine in the .Net ...
Fatema elsayed's user avatar

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