Questions tagged [xconnect]

For questions related to xConnect, the API service layer abstracting the storage architecture of xDB from those accessing xDB data.

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2
votes
2answers
966 views

Getting exception “Sync token is no longer valid for [Contacts] / [Interactions] table” with xConnect Search Indexer

I had some trouble with xConnect at the beginning after I have installed Sitecore 9 Update 2. I had trouble with Sitecore xConnect Search Indexer Windows service particularly. It was a configuration ...
4
votes
0answers
70 views

Get Contact Profile Data

I'm trying to get a contact's profile data in Sitecore 9 u2. By profile data I mean data collected based on profile cards assigned to pages they visit. I'm using the ContactBehaviorProfile facet as ...
7
votes
1answer
261 views

How to send data from a .net core application directly to xConnect

Background: I have Sitecore (9.0.2) and xConnect running on my machine I have another application which is a .net core application Aim: I have a form in the .net core application. When user fills ...
0
votes
1answer
80 views

How to debug merge handler code in sitecore 9.0.1

I have written merge handler code for custom facet by seeing sitecore documentation. Searched a lot but did not find a way to debug code for MergingCalculatedFacetHandler . Is there any way to do ...
1
vote
2answers
284 views

Sitecore e-learning 9.0 training for certification, course 1 module 2, how to set-up the example Adventure site?

I am going through Sitecore 9.0 e-learning certification training. I am on course 1 module 2. How do you set-up the example Adventure site used in the course labs? It looks like the student resource ...
1
vote
1answer
197 views

Getting Sitecore.XConnect.XdbCollectionUnavailableException after setup MergerHandler in Sitecore 9.0u1

I have set up merge handler for custom facet seeing this documentation. I put sc.CustomPlugins.xml file -> App_data\config\sitecore\Collection\ And dll file -> App_data\jobs\continuous\...
3
votes
1answer
248 views

NotSupportedException - Search operation not supported with xConnect collection-only configuration

I'm trying to deploy a Sitecore xConnect instance in an XP0 configuration in my Test environment, however my CD servers keep getting a NotSupportedException when they try to use the xConnect API to ...
4
votes
2answers
840 views

Cannot start Sitecore XConnect Search Indexer Windows Service

From certain point in time I cannot start Sitecore XConnect Search Indexer Windows Service anymore. I can see just below exceptions in logs. I am running Sitecore 9 Update 2. This is how my C:\...
0
votes
0answers
40 views

Generate report from Interaction with custom model data

I need to generate report from the custom model data saved with the interaction. I created a custom event with custom model and then trigger the action from the code based on the user behavior. For ...
3
votes
0answers
208 views

View Sitecore Analytics In Real Time

I'm using Sitecore 9 update 2. I'm trying to see if hitting a jss endpoint (layout service endpoint specifically) captures analytics data just by virtue of hitting the endpoint or not. I also have a ...
5
votes
1answer
865 views

xconnect 9.0.2 can not connect to SQL server

We have recently upgraded Sitecore from 9.0.1 to 9.0.2 Sitecore website works fine, but checked xconnect logs - lots of exceptions like A network-related or instance-specific error occurred while ...
1
vote
0answers
346 views

Enabling the internal search in the sitecore analytics

I try to track the top searched keywords to my website using the Sitecore analytics, I read that first I need to register the search page event, So I wrote this : if(Tracker.Current == null) {...
1
vote
1answer
1k views

ERROR [Experience Analytics] … The underlying connection was closed

I've setup a Xp1 Installation on Windows Server 2012R2 (Infrastructure you can find here) Everthing works fine so far only the Xconnect is not working right. I've a dedicated Server where xConnect is ...
1
vote
0answers
146 views

Can't create contact list

I couldn't create contacts list and getting following exception, HTTP POST URL http://x/sitecore/api/ssc/ListManagement/ContactList Exception Sitecore.XConnect.XdbSearchUnavailableException: The ...
6
votes
2answers
596 views

xConnect error NotSupportedException GetDataCurrentlyIndexedToken

I'm seeing a pattern of errors in ApplicationInsights in Azure, repeated approximately every 30 seconds. At point in time analytics data was being collected, but for several days no new visit data ...
3
votes
1answer
499 views

xConnect upgrade issues (upgrade from Sitecore 9.0.1 to 9.0.2)

I am trying to upgrade a solution from Sitecore 9.0.1 to Sitecore 9.0.2 The upgrade package went well, followed the procedure upgraded xConnect as well. When trying to work with list manager - do not ...
2
votes
1answer
1k views

Experience Profile screen empty, no errors in the logs, contacts in collection DB but not reporting

I am running Sitecore 9 update 2 locally and trying to work with the experience profile. In the analytics, I see activity data but when I go to the profile screen I get no records. All my visits so ...
2
votes
1answer
890 views

Service 'Sitecore XConnect Search Indexer - xp0.xconnect-IndexWorker Cannot start service xp0.xconnect-IndexWorker on computer '

am facing the issues while installing Sitecore 9, and getting below errors I have a valid licence and solr is up and running and version is 6.2.2 [----------------------------------------------------...
2
votes
1answer
111 views

xConnectCollection Error using Azure SQL as Backend

I have Azure VMs (Iaas) running Sitecore 9 Update 1 and am using Azure SQL as my backend. I deployed the xConnect Shards using the Shard Map Manager and it showed as successful. However, despite doing ...
12
votes
1answer
109 views

Copy of the certificate that the Azure Marketplace wizard generates?

I have used the Azure Marketplace to create a new deployment of Sitecore Experience Cloud (XP). During the wizard I selected Autogenerate self-signed certificate. Can I download the certificate after ...
1
vote
1answer
125 views

Azure Sitecore 9.0.1 XP1 Paas XConnect 500 errors after DNS CNAME and SSL cert added to Site

I have a Pass Powershell Arm installed Sitecore 9.0.1 XP1 install. Verified that analytics were working (Collecting and reporting visits in the Experience Analytics Dashboard. We installed DNS CNAME ...
3
votes
1answer
161 views

XConnect Indexer Log Huge

I have a Sitecore 9 XP1 topology installed, and XConnect Collection Search role from time to time generate logs files bigger than 1GB, and as it is a development environment, this is causing my server ...
19
votes
2answers
2k views

Mongo vs SQL Server with Sitecore 9 Update 2

Sitecore recently launched the version 9.0.2 which supports the MongoDB for xConnect. Now, for a greenfield project which needs to kickoff on Sitecore 9.0.2, we have a choice between MS SQL Server or ...
10
votes
2answers
863 views

XConnect IndexWorker error “Tokens are incompatible, they have different set of shards.”

The log for my IndexWorker is filling up with the following error: Tokens are incompatible, they have different set of shards Any ideas what might be causing this?
6
votes
1answer
241 views

xConnect Contact Identifier Search

I'm trying to write some xConnect search functionality that will search through all identifiers of all contacts. SOLR is running and I have added a set of sample contacts using the xConnect API. ...
4
votes
1answer
331 views

How to get PageViewEvents from Interaction

I am getting a little bit confused getting events from facets in sitecore 9.0.1. As I understand there are two different Facet and Event class definitions. The Sitecore.XConnect version and the ...
3
votes
1answer
128 views

“ConcurrentlyModifiedException Message: Routine caused exception: History_UpdateCursorProgress.” when rebuilding reporting database

I followed below document to set up multiple processing server (i created 3 processing server) https://doc.sitecore.net/developers/server-role-configuration-reference/core-roles/processing/index.html ...
8
votes
2answers
477 views

How to configure multiple processing servers

I followed two below documentation articles to create multiple dedicated processing servers for interaction aggregation: https://doc.sitecore.net/developers/server-role-configuration-reference/core-...
3
votes
1answer
492 views

xConnect Sitecore Context add custom facets to new contacts

I am trying to create custom facets on new contacts. I am using this code : using (Sitecore.XConnect.Client.XConnectClient client = Sitecore.XConnect.Client.Configuration....
0
votes
1answer
352 views

migrating xDB data to xConnect [upgrading sitecore 8.2 to 9.0]

I am at the final step of upgrading a website from 8.2 to 9.0 i.e. migrating the analytics data from MongoDB to xConnect. I am using xDB data migration tool and following the guide provided by ...
5
votes
0answers
749 views

Sitecore 9 Separate CD server - ERROR Cannot start analytics Tracker

I Installed Sitecore 9 XP1 with Separate CD and CM servers. I am getting the below error in CD: Unexpected character encountered while parsing value: <. Path '', line 0, position 0 31260 12:55:...
10
votes
1answer
442 views

Switch xDB Search indexes from SOLR to Azure Search

I need some assistance switching the xDB search indexes from SOLR to Azure Search in a Sitecore 9 vanilla install (installed using SIF). I have completed the following tasks: Added a Search Service ...
7
votes
1answer
3k views

Experience Analytics fails on Sitecore 9.0.1

I am having trouble configuring the analytics engine on Sitecore 9 with a pretty standard install of Sitecore XP1. I'm using the self-signed certificates and none of the analytics graphs display ...
6
votes
1answer
395 views

sitecore_analytics_index on Sitecore 9

While troubleshooting issues with the Experience Profile results on a 9.0.1 recently installed instance (PaaS), I've noticed the below setting on Sitecore.ExperienceProfile.config. <!-- Name of ...
1
vote
0answers
228 views

Sitecore Connect for Salesforce 2.0.1 - ERROR [Data Exchange] Record was not saved

I installed Sitecore Connect for Salesforce 2.0.1 and added contact data using xConnect api but after executing Pipeline Batch "xConnect Contacts to Salesforce Sync" I get error message in log that "...
1
vote
1answer
332 views

Read Contact for xConnect pipeline returns “No entities were read from xConnect”

I installed Sitecore Connect for Salesforce 2.0.1 and I set up environment using manual for 2.0.1. However, after starting Pipeline Batch "xConnect Contacts to Salesforce Sync" I get info message ...
7
votes
2answers
1k views

Resetting xConnect Shard databases

We are looking for possibility to reset xConnect Shard databases in Sitecore 9 to "factory settings". As a developer I would like to reset these databases when there is some fault in inserted data ...
6
votes
1answer
416 views

xConnect contact search by preferred email

Here is my code for searching contact by preferred mail. using (XConnectClient client = SitecoreXConnectClientConfiguration.GetClient()) { try { var queryable = client.Contacts ...
2
votes
3answers
451 views

Where do I find log of Marketing automation custom activity or How to debug custom activity dlls?

This is my custom Activity: public SendPromoEmailActivity(ILogger<SendPromoEmailActivity> logger) : base((ILogger<IActivity>)logger) { } public override ActivityResult ...
3
votes
1answer
433 views

Custom tokens in EXM not filled

I'm trying to create a marketing automation EXM campaign with custom-made tokens in the e-mails. To this end, we're importing contacts from a CSV into the xDB and reading them with a custom dispatcher ...
3
votes
1answer
254 views

How to track the user behavior and personalization on mobile Apps using Xamarin Sitecore SDK?

I need to provide the personalized content to the mobile apps through SSC/Sitecore mobile SDK and track the user behavior and capture in the xDB. As per my understanding, "Sitecore Mobile SDK ...
1
vote
2answers
1k views

XConnect IndexWorker Certificate issue

On a developer workstation, all of my xConnect instances are having their \App_data\jobs\continuous\IndexWorker\App_data\Logs filled with the following error: 2018-03-26 22:44:01.661 -04:00 [Error]...
0
votes
1answer
963 views

Why Sitecore.Analytics.Tracker.Current.Contact.Identifiers.FirstOrDefault() is null?

Why Sitecore.Analytics.Tracker.Current.Contact.Identifiers.FirstOrDefault() is null in incognito mode of browser. I applied the following code but still same. public void LoadContact(Guid ...
0
votes
1answer
273 views

Postcondition the definition was not found error at the time of creating Automation plan by code

My code for creating Automation Plan var manager = ServiceLocator.ServiceProvider.GetDefinitionManagerFactory().GetDefinitionManager<IAutomationPlanDefinition>(); var currentTime = DateTime....
1
vote
1answer
312 views

How to add item in contact custom facet List type property

I have created a custom facet model with Sitecore 9.0.1 & xConnect. My contact custom facet contains a property of List<string> which I want to populate with different values while contact ...
3
votes
2answers
1k views

How to programatically add contact to a contact list in Sitecore 9.0u1

I need to programmatically add contact to a contact list. How to do this in Sitecore 9.0.1? I find a documentation. Here it says this below line will add contact to a list. Contact contact = ...
4
votes
0answers
397 views

An error occurred when trying to create a controller of type 'ContactsController'

An error occurred during migration MongoDB data to XConnect. The same issue was registered but out of the Sitecore stack exchange. https://stackoverflow.com/questions/48302183/sitecore-xconnect-an-...
3
votes
2answers
299 views

Analytics showing ajax calls as page view events. How to prevent that?

After enabling the Sitecore 9 analytics, when I open the Experience Profile, I see all the WebApi ajax calling as page view events or page events in the Experience Profile. Why this is happening? ...
5
votes
1answer
194 views

How to trigger an event when a customer don't open email using sitecore 9

We send a mail when a customer fill up a simple form. We want to trigger an event if that customer don't open that mail in 7 days. How to achieve this goal in sitecore 9 using marketing automation?
2
votes
0answers
33 views

Contact session transfer on failover

I've been reading about contact session transfering on sc 8.2 and 9.0.1 and I'm wondering of what's the expected behaviour when Sitecore tries to transfer a session between clusters and one doesn't ...