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Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

0
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1answer
31 views

Solr Basic Auth xDB / Indexer

Working on setting up basic authentication for our Solr instance to help put some form of security for people internally who might accidentally drop an index in production. We're able to pass the ...
1
vote
1answer
13 views

EXM analytics : Differences behavior between sitecore 7.2 and 9.0.2

We are upgrading a custom Sitecore analytics reporting solution from Sitecore 7.2 to 9.0.2. It has the functionality of listing all the email campaign events generated by a specific registered user. ...
0
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1answer
19 views

xDB Migration Tool: “Specify the name of the connection string for the xConnect client service.”

I am populating the "xConnect Client Endpoint", path: /sitecore/system/Data Exchange/xDB Data Migration 8x to 9 Branch/Endpoints/Providers/xConnect/xConnect Client Endpoint The guide mentions, "In ...
0
votes
1answer
27 views

EXM can't track Opens rate or Clicks rate

I tried to send Email Campaign with first name ,last name and some other fields and I've received emails but still sent email campaign in reports return 0 although I opened email which I received and ...
0
votes
1answer
19 views

Dynamic CRM contacts are appearing in Xdb.Collection sql table but not appearing in experience profile

When I sync CRM contacts to Sitecore by running "Dynamics Contacts to xConnect Sync" pipeline batch, I can see contacts in Xdb.Collection sql table, but not in Sitecore Experince Profile. Is this ...
0
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0answers
19 views

xDB Data Migration [closed]

We are migrating our site from Sietcore 8.2 to Sietcore 9.1. As a result, we need to have all the data in MongoDB to be migrated using xDB Migration tool. In xDB contact, we do have custom Facet with ...
0
votes
1answer
27 views

Missing VisitorIndentification.js script randomly when loading with Azure Cdn

I am running 2 Sitecore CD servers, the servers are load balanced on Azure and we have Azure CDN as well. The strange thing is that 2 lines of codes are randomly missing from the page response we ...
1
vote
0answers
32 views

How to create XConnect service in single instance from Sitecore XP1 Scaled installtion package

we are setting up QA instance and following Sitecore Vertical scaling guide from sitecore doc (https://doc.sitecore.com/developers/90/platform-administration-and-architecture/en/scale-vertically.html)....
0
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0answers
32 views

Sitecore 9.1 xDB Data Migration Tool 2.1 multi threads issue

When I start "MongoDB Contacts to xConnect Migration" pipeline with 1 thread all works fine. But when start with more then 1. I have an error after random count of processed contacts. 24104 14:15:53 ...
0
votes
1answer
40 views

Sitecore 9 Processing Server - Exception when executing agent pathAnalyzer/mapRebuildStatusCheckerAgent

I am getting below error in Processing role. Our version is sitecore 9.0.2. Anyone faced similar issues? Exception: System.AggregateException Message: One or more errors occurred. Source: mscorlib ...
0
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1answer
44 views

Connection string settings not available (tracking.contact)

I am getting below error in my sitecore application. Exception: System.InvalidOperationException Message: Connection string settings not available (tracking.contact) Source: Sitecore.Analytics....
0
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0answers
35 views

Sitecore.Shell.Applications.Analytics.TrackingField.TrackingFieldDetailsPage throws exception

We are using Sitecore 9.0.2 in PAAS and in specific environment we are getting error on OOB tracking field on all the pages We don't have Sitecore XDb in scope and XDb is not enabled. [...
3
votes
0answers
43 views

Identify with multiple identifiers

When logging users in, we want to use both a userid and the user's email as contact identifiers. // Set identifiers Tracker.Current.Session.IdentifyAs("USERID_SOURCE", "U1542658"); Tracker.Current....
0
votes
1answer
47 views

Sitecore 9.1 XDB migration issue with Mongo db connection

I have: Sitecore 9.1 Sitecore 8.2 MongoDB 3.4 xDB Data Migration Tool 2.1 I'm trying migrate analytics, I configured tenant and other things by documentations and all looks fine, also Mongo db has "...
0
votes
1answer
30 views

How do you programmatically determine which Profile Pattern has been applied to an individual rendering?

I want to provide the Profile and Pattern Card names for a particular rendering to global javascript variables on the front end. How can I programmatically lookup these values from the ...
0
votes
1answer
28 views

Tracking and identifying multiple users on the same session

Sitecore's documentation always talks about how the same person comes back to the site and is identified. How are multiple persons handled? Say that a person first enters the site (anonymous tracking)...
1
vote
2answers
36 views

How to get engagement plans that current user is enrolled in?

Sitecore Marketing Automation API defines how to enroll a contact in a plan, but doesn't mention how to get plans that current (or specified) contact is enrolled in. Is there an API for that? Sitecore ...
7
votes
1answer
53 views

What are the licensing requirements for Sitecore Universal Tracker?

What are the licensing requirements around Sitecore Universal Tracker? - Would, say, a license for xDB suffice?
0
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2answers
50 views

Where Sitecore 9 stores anonymous contacts in DB?

Where Sitecore 9 stores anonymous contacts in DB? How Sitecore create anonymous contact start to end?
4
votes
1answer
64 views

Is it normal for Sitecore to take a long time to merge contacts?

Sitecore Experience Platform 8.1 rev. 160519. I have created a customized contact identification processor for the renderLayout pipeline. if (Tracker.IsActive && Tracker....
1
vote
0answers
46 views

An error occured while downloading the index 'xdb' schema

Our Production instance is hosted in Azure and getting so many failed requests with the below error. Not sure what could be the reason An error occured while downloading the index 'xdb' schema. ...
0
votes
0answers
33 views

Sitecore 9.0.1 Reporting Segment Table not populated

I was trying to build a custom report following this thread http://sitecore-community.github.io/docs/xDB/reports/extending-experience-analytics-reports/ but I'm stuck that segments table of ...
2
votes
0answers
136 views

Sitecore XConnect XdbCollectionUnavailableException - Forbidden

I have installed xConnect for sitecore 9.0.2 using SIF 1.2.1 and configured it according to the documentation. I have also installed the xDB Data Migration Tools and when running the Troubleshooter ...
1
vote
1answer
71 views

The certificate was not found. Source: Sitecore.Xdb.Common.Web

This is a follow up on this question Experience Analytics fails on Sitecore 9.0.1 that does not appear to have a solution. The issue at hand is: Exception: System.InvalidOperationException ...
1
vote
1answer
42 views

Does enabling of historical reaggregation rebuild the reporting database?

Can I temporarily enable the historical reaggregation, in order to rebuild the reporting database, instead of going through this guide?
1
vote
0answers
99 views

xDB Data Migration tool fails

I'm trying to migrate the analytics data from Sitecore 8.2.4 to 9.0.2. The tool worked about 12 hours and failed with the following message: 10152 19:08:25 ERROR [Data Exchange] An error occurred ...
3
votes
1answer
36 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
1
vote
1answer
84 views

Reporting Segments table not being populated 9.0.1

I'm using Sitecore 9.0.1 and I'm following the Troubleshooting xDB data issues guide. My scenario is #2 where data is being collected but I see nothing on the Experience Analytics reports (there's ...
2
votes
0answers
41 views

Why is Path Analyzer not showing the same number of visits as Experience Analytics?

When I look at general site statistics in the Experience Analytics they seem to broadly match what our Google Analytics account tells us. But when I look in path analyzer, it seems to show far fewer ...
4
votes
1answer
63 views

Interaction facet not saving to xDB

Sitecore 9.1 I have a super simple interaction facet that I am trying to push into xDB. Below are the facet, the model, the Json representation that I put into the xConnect Models folder and the ...
1
vote
0answers
90 views

Scaled database was not configured properly

After configuring Sitecore 9.0.1, the XP is running fine but am getting the below XDB error in the log. I checked the TRUST certificates, database configuration and the configurations in the ...
3
votes
1answer
72 views

How are search keywords saved?

I'm using Sitecore 9 update 1, I'm trying to get the top trending search keywords by users for my website. I discovered that the local search keywords are stored at table DimensionKeys in the ...
0
votes
1answer
62 views

Analytics Database manager not compatible with Sitecore 8.2 Update 7

I'm running Sitecore 8.2 Update 7, and I'm trying to use the Analytics Database Manager from the Sitecore Marketplace to prune some of my old Analytics Database. The issue is that after I install the ...
0
votes
0answers
27 views

How to track user interactions from Sitecore Mobile SDK

Does Sitecore Mobile SDK for Sitecore version 8.x support collecting analytics data to be saved into the xDB. From some article they mentioned it is difficult to achieve analytics from Sitecore ...
2
votes
1answer
67 views

Securing Sitecore 9.0.2 PAAS xDB & xConnect Server Role Services

We are using Sitecore 9.0.2 PAAS on Azure and we found that below server roles are not on https instead they are on http xDB Role Services Processing (prc) Reporting (rep) xConnect Server Role ...
3
votes
1answer
43 views

What are the side effects of disabling Sitecore.Analytics.Media.MediaRequestEventHandler?

Our load tests have shown that the Sitecore.Analytics.Media.MediaRequestEventHandler reduces load time of media assets by a certain factor. If we were to disable this handler, what functionality ...
2
votes
0answers
17 views

Analytics tag not persisting between sessions

I'm using Sitecore 9.0.2 and I'm attempting to use tags in Sitecore analytics to track if a particular modal has been closed, so it doesn't reappear. This is working within a session, but when the ...
0
votes
3answers
56 views

Reload xDB Contact into session in stateless context

On our Sitecore 9.0-u1 website, we have a REACT application where users can update their profile information in a secured zone. We want to store this information back into the xDB contact profile. ...
2
votes
1answer
46 views

Capturing the close of a modal as an xDB event

I'm working on a scenario where I have a modal on a page, and if/when the user dismisses it, I want to make it such that the modal doesn't come back up for the user. The ideal scenario is to have this ...
1
vote
0answers
37 views

Tracker.Current is not initialized [duplicate]

In a clients setup we have one CD server and one CM server. When submitting a WFFM form on CD website, these errors occur in the CM log files: ManagedPoolThread #16 14:23:22 WARN [WFFM] Tracker....
4
votes
1answer
115 views

XConnect exception on post session end

On a 9.0.2 Sitecore instance with one CM and one CD, where XConnect site is defined to run on the same server as the CM server, I noticed that data is not being collected into xdb when navigating the ...
2
votes
2answers
115 views

How to get Sitecore ContactId from MongoDB collection via query?

I am new to MongoDB structure with Sitecore data processing. I want to get contact Id based on EmailId from MongoDB with an query. How to get contact Id from MongoDB based on EmailId? How it will be ...
0
votes
1answer
94 views

Profile cards and Pattern cards

As I am working on profile cards and pattern cards, So would like to get information about below scenario. What is the use of Profile's Key field while creating profile? And how sitecore uses them(...
4
votes
3answers
118 views

How do I block a certain URL from analytics?

Possible robots are hitting my site at /autodiscover/autodiscover.xml. This gets a 404 which logs as a Page Event in analytics. My site is getting slammed with these. Robot detection is obviously ...
2
votes
1answer
71 views

xDB Data Migration tool and vanila Sitecore instance

Is it possible to migrate xDB data from existing Sitecore 8.2 to a fresh Sitecore 9.x instance using the xDB Data Migration tool? I mean if I install a fresh Sitecore 9.x instance (not upgraded one), ...
6
votes
2answers
247 views

Clean Analytics in Sitecore 9

Is there a way to remove Analytics data in Sitecore 9? Similar question for Sitecore 8 which talked about the use of __DeleteAllReportingData and deletion of Mongodbs or the use of ...
3
votes
1answer
64 views

Setting Profile cards and Pattern cards to multiple items based on condition?

As I'm new to Profile cards and pattern cards so gone through multiple blogs on How to associate Profile and pattern cards to a Sitecore item. I've a scenario when user visits Home page 2 times and ...
0
votes
1answer
64 views

xDB SC 8 to SC9 migration and custom facets

Is there any existing documentation on how to migrate custom facets from SC8 xDB contacts to SC9 using the migration tool?
0
votes
1answer
131 views

Retrieving data from interactions table

Is there a way to retrieve data from table xdb_collection.Interactions in xdb_collection.shard0 datasource in my code? I already tried to use the method in the following link Sorting Pages by most ...
0
votes
1answer
21 views

Sitecore DB: Can't delete Preview DB table from SQL Server 13.0.400

I first duplicated the original Sitecore Web DB and just renamed to Sitecore Preview DB. Now that I noticed I accidentally copied the Sitecore Master DB instead of Web DB and I am trying to delete the ...