Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

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18 views

Slow Sitecore platform due to lot of data in Mongo DB

We observed very bad performance of Sitecore Digital Platform. Applications like List manager, indexing are very very slow. Contact data and corresponding properties within contact are getting ...
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37 views

Experience Analytics graph cannot be displayed due to a server error

I am trying to configure a CM + Process Server for Sitecore 8.2 Update-6. We are on Sitecore Managed Cloud M3. I went through the steps in the documentation and enabled/disabled all relevant configs ...
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16 views

Sitecore 8.2 - How to Track User info with Downloaded external document in each page? [closed]

I have article pages.Each pages contains documents. Those documents fetch from external media storage. Whenever user logged in my application and download those document I have to track user ...
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1answer
21 views

xDB Data Migration Tool 3.0.0 [closed]

First question: Do the packages get installed on the Sitecore 8 instance or the Sitecore 9.2 instance? Second question: The installation guide refers to three files: Data Exchange Framework 3.0 xDB ...
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1answer
38 views

How can I see subscribe and unsubscribe list in sitecore database

Where is the following EXM information stored in Sitecore database (version 9.2). Subscribe list Unsubscribe list I have checked in the Sitecore92_EXM.Masterdatabase. But I was unable to find it. ...
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1answer
35 views

How to programmatically trigger a goal to contact and then retrieve it in the same visit and in later visits

I want to trigger a goal programmatically to the website visitor/contact and retrieve this triggered goal during the contact's current visit and in his future visits. I could trigger the goal of using ...
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0answers
25 views

Media library images not displaying - Invalid URI: The URI is empty

I'm on Sitecore 9.0. Sporadically after a build, the Media Library images all display as broken and when I try to browse to an image directly (e.g. mysite.com/-/media/images/logo.png) I see a server ...
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1answer
35 views

Sitecore 9.1 custom facets

I am upgrading my Sitecore 8.2 code to work with Sitecore 9.1 WE have custom facets and few custom facets have collection field like below code. public IElementCollection<IJobPreferenceElement&...
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2answers
23 views

Create the contact in XDB without Session.Abandon and save Engagement, behavior ,Interaction facets

What would be the best practice to save the Contact in XDB, At present if "Contact" not exists in XDB (validating by phone + email) and it submit the "Contact-us-Form" then I am using Session....
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24 views

Sitecore Tracking Formbuilder and Field-tracking URL instated of Actual URL in Page Event

I have enabled the Sitecore Analytics and Saving the Contact in XDB. Whenever a contact Visit the Site and Submit the forms then their Details are tracked in Experience Profile but the URL is ...
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1answer
29 views

Unable to create xDB contact on CM server

I am unable to create a contact in xDB in a scaled CM server with the below code, whereas the same code is working on the dev Server. I believe Sitecore.Analytics.Tracker.Current.Session.IdentifyAs ...
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0answers
26 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
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1answer
24 views

xDB Data Migration Tool Error

I'm using xDB Data Migration Tool 2.0 to migrate data from MongoDB (Sitecore 8.2) to xconnect (Sitecore 9.0.2). The tool runs without errors for around 60k records. Then it breaks with Errors like ...
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3answers
58 views

Assign Goals & Events to XDB contact on Submit of Contact-US Form in SItecore 9.1

In my website I have "contact us form" and 1 goal is trigger after custom-save-action executes. When a contact fill the form I am saving its details into XDB by using email-id as identity, if record ...
2
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1answer
77 views

Use Sitecore Analytics to show most viewed pages

I have a requirement to track the most viewed pages in last month in our Sitecore 9.0.1. I have followed the answer here https://theroks.com/use-sitecore-analytics-show-number-pageviews/ and tried to ...
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0answers
28 views

MongoDB database lock caused the website to freeze? Does that even make sense?

We had a customer's website (Sitecore 8.2 on Azure) go down last week for about 20 minutes. The site was so locked up that there were no Sitecore log messages. However, there were a bunch of ...
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0answers
47 views

Sitecore XConnect, Index Worker, XdbSearchUnavailableException

I am trying to search Xdb contacts on the basis of email id. using this code : var queryable = client.Contacts.Where(c => c.GetFacet<EmailAddressList>(EmailAddressList.DefaultFacetKey)....
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2answers
54 views

Problems sending “change of email address” email using EXM

I'm writing some code that will send 2 emails (using EXM) when a user updates their email address. 1 email goes to the original email address, and the other goes to the new email address. The ...
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0answers
28 views

XConnect custom predicate: XdbSearchUnavailableException after call is being made

I'm trying to create a custom predicate to search a particular profile in a contact's profile using Sitecore 9.0.1. Here's the code: public class ContactProfilMatches : ICondition, ...
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1answer
16 views

XconnectCollection Service Throwing shard connection errors after migrating dbs to high availability cluster

We had originally configured our XP1 instance to communicate directly to a single SQL server and everything was working correctly. Before going live we update the SQL server to be part of a high ...
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2answers
37 views

How to get Exm Messages(Message Id, subject, status) sent to each individual XDb contact programatically?

I m sending mails to each individual contact programmatically using EXM with the help of EXM client API Now I need to get the list of emails sent to each individual user without customization In ...
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0answers
23 views

Personalization pattern card rules for anonymous contacts only works on active browser session

We are trying to setup pattern matching personalization using sitecore XDB. We see anonymous contact being tracked into analytics database. I am trying to achieve below: If pattern card A matches, we ...
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23 views

Can I rebuild of the Reporting Database for entries in a specific time interval?

Sitecore 8.1 with Mongo DB here. Rebuilding the reporting database takes time, and even if there are ways pf improving the speed of the process, it's still a daunting task. Is there a way too, say, ...
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0answers
36 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
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2answers
135 views

Azure WebApp XDB apps cannot find service 'KeyStoreProviders'

I'm upgrading from 9.0.2 (XM) to 9.2 (XP), so I got a fresh install of the XDB enviroments (Azure WebApps), but my xcollect, ma-ops, xc-search (Solr), and maybe other webapps give me the You do not ...
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1answer
61 views

Sitecore.XConnect.XdbSearchUnavailableException

Hi I was installing Sitecore in Azure Web App. It has been installed without SOLR cores in SOLR server (in this case I have a separate SORL VM along with Web apps for Sitecore PaaS). Once I have ...
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1answer
34 views

Missing EXM web connection string after installation

During installation of EXM on Sitecore 8.2 Update7 I started receiving the following error.Any Clues for this exception i am not able to login to CMS No connection string configuration was found by ...
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1answer
197 views

Sitecore 9 Operation failed: One or more dependencies failed

I am using Sitecore 9.0.2. I am using Update Contact details on submit button in forms to update facets in xDB. I am getting below error while I am submitting the form, it was working before. ...
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0answers
13 views

Sitecore Analytics not working - Sitecore 9.1 [duplicate]

Post Installation of Sitecore 9.1 I copied the Sitecore Website folder to a different location and created a new site (say local.sitecore.com) based on that folder. Sitecore Analytics is not working ...
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0answers
31 views

Sitecore XDb aggregation Exception

We are using Sitecore 8.2.7 and developing XDB capabalties with Cosmos(we are fully aware that Cosmos is not officaly supported) so far we are able to see analytics data in Cosmos but we are able to ...
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0answers
55 views

Some pages are not logging goals

I am facing a weird issue in my project. I am triggering goal programmatic way for some pages based on some fulfilling custom conditions. I am using the Sitecore 9.1 initial release. Here is my code: ...
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1answer
67 views

Invalid Model Type for Static Model Configuration

The tracker fails to start. All xConnect connections are failing from the web servers. Exception: System.Reflection.TargetInvocationException Message: Exception has been thrown by the target of an ...
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1answer
33 views

Identity server and analytics tracking

This is more a theoretical question. Assuming that we have a CRM that is the source of truth for the user base, so the users aren't in the Sitecore user manager/core database and any sign-up data goes ...
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1answer
45 views

Disable XDB tracking for specific site under multisite environment [closed]

How to disable XDB tracking for specific site under multi site environment (Sitecore 8.2)
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1answer
114 views

Why my Sitecore 9.1 instance started to complain about missing xdb.processing.pools and xdb.processing.tasks connection strings?

My Sitecore 9.1 XP1 Scaled dev instance started to spam the following exceptions in its log, related to the xdb.processing.pools and xdb.processing.tasks connection strings: 23372 12:47:01 ERROR ...
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1answer
190 views

Unable to load Experience Analytics

Experience Analytics is not loading. I have checked the following :- Able to load xConnect with out any problem with valid certificate. Thumbprint is updated is xconnect website, connectionstring and ...
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2answers
77 views

Opt out Sitecore Analytics

I am new to Sitecore 8.2 and we decided to comply to GDPR. And we are planning to give the site visitor the right to decide if he is going to allow us to collect suc info. If removing Sitecore....
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1answer
41 views

Store User IP address 0.0.0.0 until user not accept Site Cookie Policy in Sitecore 9.2

WE have enabled Cookie Policy popup in our Site.. If end user not accept the cookie policy then we have to store its IP address as 0.0.0.0 or blank in XDB... Once it accept then the actual IP address ...
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2answers
48 views

Accessing xDB current interaction in webapi

Using the contact repository I am able to access historic interactions, but I would like to access the current interaction in the web API, I could access it through the MongoDB driver, but is it ...
1
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1answer
146 views

Setup Mongo DB with Sitecore 9.2

I have installed Sitecore 9.2 XP0 Single Machine instance, using MS SQL Server for xDB. Now I have a requirement to replace MS SQL Server with Mongo DB for xDB. I have installed Mongo DB 4.0.5, as per ...
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0answers
57 views

Unable to get xDB reports using Sitecore Powershell

I am trying to get the Page URL visits which we get from Experience Analytics dashboard using Powershell. Below screenshot specifies the data i am trying to access using Powershell. I found a link ...
2
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2answers
116 views

What does this Experience Profile error mean?

I have a Sitecore 9.1.1 distributed instance. I am seeing this in the CMS site log files a lot. Not sure at all what it means. 10360 15:50:06 ERROR [Sitecore Services]: HTTP POST URL https://...
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1answer
34 views

Reloading contact into session fails

The solution is based on Sitecore 9.0.2 and two machines: CM and CD. I'm doing some changes to the contact profile and I want to reload it to the session as described here: https://doc.sitecore.com/...
2
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2answers
168 views

GeoIP Location data not coming in database and interaction object?

I am trying to implement geo-location-based personalization for my website and for this, I would like to test the data locally. I have enabled geolocation services from app-center and tested with the ...
2
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0answers
45 views

Get content based on browsing history in analytics

I have a scenario where a client wants to build a list of articles based on the user's browsing history stored in analytics. So performing a search, but with criteria based on "because you viewed X, Y,...
2
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1answer
86 views

xDB : System.TimeoutException

Environment: Sitecore 9.0.2 + XP0 All the components are hosted locally. Error in poc1.xconnect\App_data\logs: 2019-08-04 16:02:43.787 +05:30 [Error] Sitecore.XConnect.Operations.XdbSearchOperation`...
3
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1answer
52 views

How to update Tracker.Current

I have a Sitecore 9 form where a user submits a form and that contact will be saved in xDB. At the time of submitting I am checking in xDB is duplicate contact exist, on basis of First name, Last name,...
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1answer
32 views

Script for reading a specific Goal Item from MongoDB using Experience Extractor

I have created a goal and triggering it from client side(onclick of anchor) .Now i would like to generate some detailed report using the custom data var registerTheGoal = new PageEventItem(goalItem);...
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0answers
53 views

Unable to sync Salesforce campaigns to xConnect

I'm trying to sync the Salesforce campaigns to xConnect using the Sitecore's predefined pipeline batch (Salesforce Campaigns to xConnect Sync). From the logs, I find that the data is successfully ...
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0answers
25 views

Push sitecore contact manually using api

I am using Sitecore 8.2. I have a requirement when user initiates webchat through javascript. I need to push all the session details to XDB using an API. I have created the following method in the API ...

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