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Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

1
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0answers
14 views

rebuild the xDB index in Azure Search didn't finished

I followed this article to rebuild the xDB index in Azure Search. About 2 hours after the rebuild index process started, i noticed that the rebuild process seemed to stopped (document of xdb-...
0
votes
1answer
18 views

Content Management having processing/aggregation config files Sitecore 8.1

I have a question regarding Content Management configuration settings. I have setup our CM environment as per Sitecore's instructions. I. In the excel sheet provided, I have filter out ‘Enable’ under ...
3
votes
1answer
27 views

Using Key Behavior Cache in scheduled task

I'm implementing a scheduled task that loops through contacts that have recently visited the site and sends over some analytics information to another service we have. The relevant parts of the code ...
1
vote
0answers
23 views

Sitecore 9 Session End Pipeline issue

I am trying to send some anonymous data into analytics and browse it in experience profile. I set @Html.Sitecore().VisitorIdentification() into layout and added reference to mvc.extensions. Set the ...
5
votes
1answer
34 views

How do you track known users in Sitecore 9 Update 1?

I am working on creating an intranet, and I know the users logging in to access the site. I am trying to create and update contacts' personal information. However, I am running into issues with Read-...
3
votes
1answer
79 views

XConnectClientConfiguration.InitializeAsync() hangs on Azure Web App

When I try to initialize my XConnectClientConfiguration when running on an Azure App Service, the call to cfg.InitializeAsync() simply hangs. The controller trying to connect to XConnect eventually ...
2
votes
1answer
52 views

Solr Error When Rebuild xDB Search Index

I'm working with Sitecore 9.0.2 and Solr 6.6.2. When i tried to rebuild xDB search index, i saw some error in log of SOLR as below : 9/7/2018, 4:47:39 PM ERROR false RequestHandlerBase org.apache....
6
votes
2answers
33 views

Is there a way to trigger Sitecore's bot detection on purpose?

I am working on a feature that should behave differently based on whether or not Sitecore believes that the current Contact is legitimate or a malicious bot. I am using ContactClassification.IsRobot(...
0
votes
0answers
17 views

MaxPageIndexThreshold Reached when saving rapidly changing data to facets

Sitecore 8.2, I've implemented a custom facet. Every time the UI changes i will send an ajax request to update the facet data. After some time this log message appears: 18012 10:06:13 WARN Session ...
0
votes
1answer
25 views

Experience Profile search results show fewer visits than in details

For at least one of my contacts, when I search for them it shows that they have only one visit on the results page, but if I click into the details and look at the Activity tab and the visits there, I'...
2
votes
2answers
40 views

Custom facet data not being updated after initial flush to xDB

What i want to do: Save and update facet data repeatedly through WebApi Read the facet data through WebApi Everything works fine, until the contact stops being updated. It seems as if, once the ...
1
vote
0answers
53 views

ERROR xDB unavailable when submitting contact - certificates?

I have problem with my Sitecore 9.0.1 XP1 installation. The environment is Azure VMs with Azure SQL and is following: 2x CM VMs 2x CD VMs 1x xConnect + Sitecore Processing VM 1x Sitecore Reporting VM ...
4
votes
2answers
118 views

Why Sitecore 9 xDB on SQL server 2016?

My curiosity is to know more about the features which Microsoft has provided in the SQL server 2016 version which also allows the Sitecore to implement the xDB on the SQL Server 2016 itself, which ...
0
votes
0answers
14 views

How do I keep from updating a merged contact card?

I'm using Sitecore 8.2 Update 4, and I've got an agent that goes through an external system and lets me know when certain data is updated in an external CRM system. Part of the data that comes through ...
7
votes
1answer
149 views

Why Xdb.Collection.Shard0, Xdb.Collection.Shard1 and Xdb.Collection.ShardMapManager databases in Sitecore 9 are not Partially Contained?

I am wondering what are the reasons or maybe technical limitations all of Sitecore 9 databases to be Partially Contained except Xdb.Collection.Shard0, Xdb.Collection.Shard1 and Xdb.Collection....
0
votes
0answers
21 views

Generate report from Interaction with custom model data

I need to generate report from the custom model data saved with the interaction. I created a custom event with custom model and then trigger the action from the code based on the user behavior. For ...
1
vote
0answers
64 views

Sitecore Commerce Account Login failed: xDB unavailable error

In our project we want to use out of box Login (Commerce Account) functionality but for some reason it doesn't work. In response to Login post request system gives "xDB unavailable" Error (see ...
2
votes
2answers
50 views

Refreshing KeyBehaviorCache after triggering a goal

Certain actions the contact does trigger goals. The triggering of the goals should be visible in the public site via profile completion. However, we're not seeing the triggered goals in the ...
1
vote
0answers
42 views

Can't create contact list

I couldn't create contacts list and getting following exception, HTTP POST URL http://x/sitecore/api/ssc/ListManagement/ContactList Exception Sitecore.XConnect.XdbSearchUnavailableException: The ...
2
votes
1answer
79 views

No user inside “Experience Profile” in Sitecore 9

In Development environment , While clicking on XProfile icon , there is no user inside "Experience Profile", I am browsing website locally with loggedin/non- loggedin user but Still no record are ...
1
vote
2answers
36 views

ContactListManager.FindById returns null for a list that exists

I am trying to access the contents of a list using the ContactListManager, but in certain contexts the FindById(listId) method returns null. This code is actually used as part of a condition in an ...
0
votes
1answer
84 views

Sitecore SXA Forgot Password component - Email could not be sent

I am having the problem with Sitecore SXA OOTB ForgotPassword component. I have only customized the styling of it in my project and I am not able to send emails. I am getting this in the console when ...
0
votes
1answer
19 views

Pipeline issue while installing Sitecore Commerce 8.2.1

I am trying to install Sitecore Commerce 8.2.1 with Sitecore 8.2 (initial release 160729). I am following the instruction at Sitecore Commerce SDN. After I install Commerce Server 11.4.153 using exe, ...
1
vote
1answer
46 views

How many times has my goal been triggered

This is somewhat related to How to view triggered goals We are working on a solution where we need to trigger an analytics goal when someone submits a form. I've got that working by triggering the ...
0
votes
0answers
26 views

Add Behavioral Profiles directly on a contact

Using Sitecore 8.2 U6 So what I want to do is iterate through 100k contacts and add pattern card(s) to the contacts. I would like to do this without requiring the users to log in or writing code to ...
0
votes
0answers
45 views

Method not found: 'System.String Automation.get_MachineName()'

I'm trying to get a newly built Sitecore 8.2 working on my computer. The code compiles, but when I try to load the site it shows the error Method not found: 'System.String Automation.get_MachineName()...
0
votes
0answers
44 views

VisitorIdentificationCSS fails for 1 of 2 sites in the same deployment

I have a single SC 8.2 rev 170278 deployment with 2 sites, each have their own url. My template contains a @Html.Sitecore().VisitorIdentification() for both sites. On both sites, this results in ...
0
votes
0answers
30 views

Sitecore Contact Card Merge causing Mongo Query errors

I'm on Sitecore 8.2 Update 4, and I'm also using xDB. I have an API that is being called from a monitoring service to ensure that the API service is up. The API is secured via an encrypted Sitecore ...
0
votes
0answers
86 views

xDB Data out of sync

We have setup xDB(Sitecore 8.2 update 2), we have a separate CM server, separate CD server, separate Processing server and separate Reporting server. The configuration and setup of these environments ...
5
votes
1answer
67 views

How to create a new Sitecore Analytics report to show assets download per contact

I'm trying to create a report on sitecore analytics to display Assets downloaded per contact. Currently there is a report to show downloaded assets but it doesn't display how downloaded those assets....
1
vote
2answers
70 views

Is there a reason xDb contact data is saved on session end vs immediately saving the data

So from my understanding it's better to use the tracker to update custom facets (or default facets) from a contact in xDb and then wait till SessionEnd to have that data saved to MongoDb. But my ...
2
votes
1answer
67 views

Sitecore XDB Reporting Database Rebuild

Does anyone know if after rebuilding the Sitecore XDB Database will Sitecore continue to update the reporting and reporting.secondary databases? Or after perform in the rebuild will Sitecore only ...
0
votes
1answer
105 views

migrating xDB data to xConnect [upgrading sitecore 8.2 to 9.0]

I am at the final step of upgrading a website from 8.2 to 9.0 i.e. migrating the analytics data from MongoDB to xConnect. I am using xDB data migration tool and following the guide provided by ...
2
votes
0answers
28 views

Cleanup Sitecore Assets Download Data

I need to remove all the old Sitecore Analytics data related to Assets/Downloads. I only need to remove these Assets related data from contacts/reports since there were some incorrect configuration ...
8
votes
1answer
71 views

Making Sitecore ignore the call to an API, while manually adding a page to the tracker

Sitecore 8.2 U4 I am working on tracking the movement of the user through my registration form. As they move from section to section, I am going to add a page to their tracker so I can see that ...
0
votes
0answers
152 views

Sitecore 9 Separate CD server - ERROR Cannot start analytics Tracker

I Installed Sitecore 9 XP1 with Separate CD and CM servers. I am getting the below error in CD: Unexpected character encountered while parsing value: <. Path '', line 0, position 0 31260 12:55:...
9
votes
1answer
244 views

Switch xDB Search indexes from SOLR to Azure Search

I need some assistance switching the xDB search indexes from SOLR to Azure Search in a Sitecore 9 vanilla install (installed using SIF). I have completed the following tasks: Added a Search Service ...
2
votes
1answer
43 views

How to get all users who registered to an outcome

My task is to create a custom report which will export into a CSV that contains the details of all the users who have downloaded report files from our site. It will include not only information about ...
3
votes
1answer
463 views

Experience Analytics fails on Sitecore 9.0.1

I am having trouble configuring the analytics engine on Sitecore 9 with a pretty standard install of Sitecore XP1. I'm using the self-signed certificates and none of the analytics graphs display ...
1
vote
0answers
39 views

Dependency between Federated Authentication and XDB

We are looking into implementing XDB for a solution which was recently upgraded to Sitecore 9.0.1 from Sitecore 8.2.2, and has a custom SSO login functionality already implemented, for user ...
1
vote
0answers
95 views

Enable Sitecore.Analytics.Tracking.Database.config on CM?

We need to regularly run a custom task to sync contacts in xDB from an external contacts list. It appears that we should use Sitecore's Analytics API to do this, and we think the task should run on ...
7
votes
1answer
188 views

sitecore_analytics_index on Sitecore 9

While troubleshooting issues with the Experience Profile results on a 9.0.1 recently installed instance (PaaS), I've noticed the below setting on Sitecore.ExperienceProfile.config. <!-- Name of ...
0
votes
0answers
28 views

How to configure clusternames for separate clusters but shared domain cookie and shared session

If I have multiple CD clusters, that serve different subdomains (x.domain.com, y.domain.com), but they share top level domain cookie (.domain.com so same Sitecore contact). What is the correct ...
4
votes
0answers
209 views

Sitecore Analytics Exceptions with mongoDB Failure

Overview During a disaster recovery test of our environment we make mongoDB unavailable to Sitecore with the expectation that Sitecore will continue to function normally due to the Configuration ...
1
vote
0answers
53 views

Get contact from xDB without identifier

I need to retrieve a contact from xDB, but I don't have that contact's identifier. Normally I would do it like this: ContactRepository contactRepo = Sitecore.Configuration.Factory.CreateObject("...
1
vote
1answer
165 views

Read Contact for xConnect pipeline returns “No entities were read from xConnect”

I installed Sitecore Connect for Salesforce 2.0.1 and I set up environment using manual for 2.0.1. However, after starting Pipeline Batch "xConnect Contacts to Salesforce Sync" I get info message ...
1
vote
1answer
99 views

WFFM how to remove a “Register a Goal” save action

How can I remove the disabled "Register a Goal" save actions from a WFFM form? For some reason, some of our Form items have this save action and I want to remove it, but cannot see how to do that. I ...
0
votes
1answer
46 views

How to get the identifier of a contact programmatically [duplicate]

In Sitecore 8 it used to be very simple to get the identifier of a contact in code, with this method "contact.Identifiers.Identifier". This seems to be no longer the case in Sitecore 9. Does anyone ...
2
votes
1answer
256 views

Tracker.Current is not initialized error, despite Xdb.Enabled being turned off

We are seeing the error Tracker.Current is not initialized appearing in our logs, despite the fact that we have Xdb.Enabled set to false and Xdb.Tracking.Enabled set to true (we are using some basic ...
1
vote
1answer
32 views

Updating xDB on async mode on Sitecore 8.2 update 4

We are pushing the customer details into xDB when they login. The problem is we may have times where more than 5k customers could be accessing the site at the same time, So I don't want updating xDB ...