Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

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'Session' does not contain a definition for 'IdentifyAs' and no accessible extension method 'IdentifyAs' accepting a first argument of type 'Session'Z [duplicate]

We are upgrading our Project from 9.3 to 10.3.1 While doing that we were facing error and no accessible extension method 'IdentifyAs' accepting a first argument of type 'Session' could be found "'...
Meghan's user avatar
  • 367
3 votes
1 answer
90 views

xDB index rebuild gets stuck and get Request Entity Too Large exceptions

I encountered an issue during a manual trigger of an xDB index rebuild. The process appears to get stuck at approximately 7%, and despite waiting for hours, there's no further progress. Upon ...
Antoine's user avatar
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0 answers
49 views

Tracking logged In Contacts in Sitecore 10

I am working on sitecore 10.1 project. We have login mechanism in our site so if user is logged in, we are identifying the contact based on the identifier(profile id of user). If the contact does not ...
litika chib's user avatar
0 votes
2 answers
40 views

Is there any out of box Sitecore Connector available for Sitecore Analytics data automatically to Lookerstudio

We are looking for a connector to upload Sitecore Analytics data automatically to Lookerstudio. Is there any out of box Sitecore Connector available for performing this activity? Thank you
Jitendra Ghanekar's user avatar
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0 answers
38 views

Rebuilding of xDB index stuck after 19-30 documents after scaling up Azure Search

We have an issue with Sitecore xDB index in Azure Search on Sitecore 9.1.1. Recently we tried to rebuild xDB index. It started without any issues but after indexing 3 million documents we ran out of ...
Marek Musielak's user avatar
  • 23.1k
2 votes
1 answer
128 views

Rebuilding of xDB index doesn't start after scaling up Azure Search

We have an issue with Sitecore xDB index in Azure Search on Sitecore 9.1.1. Recently we tried to rebuild xDB index but we ran out of storage - 25GB was not enough to keep xDB index, secondary xDB ...
Marek Musielak's user avatar
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0 votes
0 answers
57 views

Rebuilding the xdb index in Solr 8.1.1 does not finish

On Sitecore 9.3 and Solr 8.1.1 I am trying to rebuild the xdb index and have started monitoring it, the progress has been stuck at 55.74 % for more than 10 hours, however, I see xdb index is moving up ...
Joel Gil's user avatar
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0 answers
31 views

XdbCollectionUnavailableException : The Http response was not successful Forbidden only for English and Portuguese Brazil Language

We are using Sitecore 9.3 in our application and we have updated our certificate as our certificate is going to expire on Aug 31, 2023. We have updated the thumbprint in all the Sitecore and XConnect ...
Geetha's user avatar
  • 113
1 vote
2 answers
69 views

XDB Contact is interaction is not created in XDB database -10.2

I have installed the Vannila instance of Sitecore 10.2 and added a standard MVC Layout with @Html.Sitecore().VisitorIdentification() and created one sample form with First name, Last Name, and Email ...
Rameshkumar's user avatar
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1 answer
158 views

user interaction and visit duration is not displaying in Sitecore Experience Profile

We have a Sitecore form on our website. We created the custom submit action to identify contact based on the email ID following the link. After creating the custom submit action and mapping it to the ...
Rameshkumar's user avatar
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1 answer
51 views

Sitecore XConnect XdbCollectionUnavailableException Filter and XConnect Exception Filter OnException errors on OData Contacts / DeviceProfiles

We are using Sitecore 9.3 in our application and we are getting XConnect XdbCollectionUnavailableException Filter on OData Contacts / DeviceProfiles in Sitecore XConnect Here is the Stack trace from ...
Geetha's user avatar
  • 113
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0 answers
58 views

map contact field shows empty in Sitecore custom submit action 10.2

I have created a custom submit action in the form for Identifying contact based on the form submission. So I have created based on the link https://doc.sitecore.com/xp/en/developers/103/sitecore-...
Rameshkumar's user avatar
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0 answers
15 views

We are getting below error during fetch odata/Contacts and odata/DeviceProfiles in XDB XConnect Exception Filter OnException() [duplicate]

[Error] XConnect Exception Filter OnException(), url - "https://myinstance.com/odata/DeviceProfiles?%24filter=Id+eq+273b227a-0a0e-4695-b20b-cc3ab7ea60e5" System.OperationCanceledException: ...
Geetha's user avatar
  • 113
1 vote
2 answers
197 views

XConnect and CLI not acknowledging a custom purge condition

I'm trying to create an XConnect custom contact purge condition for any contacts with 0 interactions. I've followed this walkthrough but I must be missing something as it's not registered when trying ...
spyn's user avatar
  • 33
2 votes
3 answers
138 views

xDB Tracker Timeout with certain contacts only

Interesting behavior here with Sitecore XP 9.3, any ideas are very welcomed. What happens Only for specific contacts, anything related to Tracker reading (Eg: IdentifyAs, LoadContact, etc) is dying ...
Rodrigo Peplau's user avatar
0 votes
1 answer
214 views

Sitecore XConnect Certificate error

We have a CM instance of Sitecore 10.1.1. On CM instance we have an XConnect setup as well. Our analytics page throws an error. When I checked the logs, I found the below error. Severity level: ...
litika chib's user avatar
0 votes
1 answer
49 views

An error occured during index rebuilding. There will be another attempt to check

Getting the below error message while rebuilding the index SourceContex - Sitecore.Xdb.Collection.Indexing.Rebuild.IIndexRebuildFlow System.Net.Http.HttpRequestException: at System.Net.Http....
Ankit Pradhan's user avatar
1 vote
1 answer
57 views

XdbCollectionUnavailable exception : The HTTP response was not successful:Not Found

We have an Azure Sitecore 10.3 setup to which we have added an additional CD app service which is on a different region. For the sites hosted in this app service, the XDB functionalities are not ...
snhchdhr96's user avatar
1 vote
2 answers
58 views

Capture Interactions with Correct StartDateTime and EndDateTime

I have one requirement where when users interact with the page I need to make interaction with some custom facets, start and end times. Suppose the user was on the home page for 5 mins then ...
Swati Gupta's user avatar
  • 2,810
0 votes
1 answer
114 views

contact added manually not appeared in contact list in list manager sitecore 10.2

when adding contact manually in list manager in sitecore 10.2 not show the contacts , i tried rebuild all indexes and the same result
Sara Elgendy's user avatar
1 vote
3 answers
163 views

XDB Indexes Consumes More Disk Space

I am using Sitecore 9.3 and xConnect. The issue is xDB indexes are consuming disk space more than 100GB. This disk space consumption is increasing day by day. We are using XDB for interactions and ...
Kanniyappan Krishnan's user avatar
0 votes
2 answers
149 views

How can I get all sitecore download event tracking list of item which is not clicked yet (like zero visit items)

I am using Sitecore 10.2 having Sitecore Analytics enabled. Download events tracking analytics is enabled for all media items like(.pdf, .docs, .xls). How to get all media items which have not been ...
md shahbaj's user avatar
0 votes
1 answer
247 views

Sitecore 10.1 Path Analyzer Error

We recently upgraded from Sitecore 8 to Sitecore 10.1 and have encountered an error in Path Analyzer. The error message is: Message: Could not load type 'Sitecore.ContentTesting.Rules.Conditions....
Owais Ahmed's user avatar
1 vote
1 answer
77 views

Sitecore Search - Validation Failed

I have a problem with Sitecore 10.2. I'm in the process of upgrading from 9.1 to 10.2. I created a new environment and updated the databases according to the instructions, but the sitecore.search logs ...
Jan Nowak's user avatar
  • 311
0 votes
3 answers
83 views

Hosting xDB on same database server as content database (OnPrem)

We are currently upgrading from 10.0 to 10.3 (on prem). Since MongoDB for the Experience Platform is no longer supported, we are attempting to set up our xDB on SQL. The SQL server that we currently ...
Mike Davis's user avatar
1 vote
1 answer
202 views

How to downgrade from XP to XM

I have a solution on PROD with Sitecore 10.1.1 which has to be downgraded from XP to XM. I know all the features and things that will be lost, and that part was already taken into consideration. I ...
Sebastian Tecsi's user avatar
2 votes
4 answers
266 views

How to block/Disable Sitecore analytics for GDPR regions?

This code is only droping the cookies from the cookie board, the analytics is still on for the user. Is there any way to disable/enable xdb.enabled to false/true based on country region. if (...
Ankit Pradhan's user avatar
0 votes
1 answer
36 views

xDb: segmentation by one entry from the list

I have the following information structure that the client wants to store in the xDb user custom profile facets, it concerns the "specialty" attribute i.e: Person 1 Gardener: oranges, apples ...
Elena P's user avatar
  • 616
0 votes
0 answers
137 views

Sitecore.Xdb.Collection.Failures.AdminActionConflictDetectedException: Conflicting Admin action detected

We were trying to rebuild the XDB index in xConnect Index worker webjobs. We are getting the following error when we run the rebuild command Sitecore.XConnectSearchIndexer.exe -rr. [Error] An error ...
Astle's user avatar
  • 385
0 votes
1 answer
70 views

One or more local models conflict with the xDB service layer. 'AssemblyFacetKeyModel, 1.0' does not have a remote version'

I have added a new model for my custom facets but it's throwing the following exception while calling the GetClient() method. One or more local models conflict with the xDB service layer. '...
Okasha Momin's user avatar
1 vote
1 answer
70 views

Unable to get contacts,SitecoreXConnectClientConfiguration.GetClient() throwing an exception

I'm trying to get the contacts but while creating an instance of xconnect client, I'm getting the following exception: Type must have a parameterless constructor (not necessarily public) or a public ...
Okasha Momin's user avatar
1 vote
1 answer
45 views

Get Most Popular Search Terms from PageEvent xDB

I have manually trigger a search event based on Sitecore in standart way: var searchEvent = Tracker.MarketingDefinitions.PageEvents[AnalyticsIds.SearchEvent.Guid]; Sitecore.Analytics.Tracker.Current....
Arbejdsglæde's user avatar
0 votes
1 answer
60 views

Save Contact on API call

Here is my scenario - on the page, there will be a button, on the button click there will be a popup and the user will enter some detail. On submit button, I need to create a contact and save custom ...
Swati Gupta's user avatar
  • 2,810
1 vote
0 answers
42 views

Custom DetermineChannelProcessor not firing

I have created a custom DetermineChannelProcessor which inherits DetermineChannelProcessorBase and can confirm it is registered in the correct section of the configuration using the showconfig.aspx. ...
Sam Gooch's user avatar
1 vote
1 answer
77 views

Page Event is not saving into xDB

I want to save some information about that page that has been clicked by the user so I register a page event on processItem pipeline for this I did below code: public class RegisterCustomPageEvents :...
Swati Gupta's user avatar
  • 2,810
2 votes
3 answers
118 views

Disable xDB in Multisite Website

Can we enable xDB for a specific website and disable it for other? I know we have this option for xdb tracking but what about Xdb.Enabled? can this setting be true/ false for a specific site?
samridhi sachdeva's user avatar
2 votes
1 answer
73 views

One Certificate for all instances in XP Scaled Installation - xDB Forbidden issue

I did an on-premise setup for Sitecore 9.3 XP Scaled environment. At the time of installation I created separate certificates using createcert.json file and common xconnect certificate thumbprint for ...
Amin Sayed's user avatar
1 vote
2 answers
131 views

Does disabling Sitecore XDB and Tracking help in improving Site Performance?

Can disabling Sitecore XDB and tracking help in improving Site Performance ? What all can be functionalities/ features can be impacted if we disable them ?
samridhi sachdeva's user avatar
0 votes
0 answers
36 views

Xdb Migration tool - The item Database verification log could not be converted into a database verification log object

I am working on Analytics DB migration from MongoDB to Connect using Sitecore_xDB_Data_Migration_Tool 5.0.0 for Sitecore 8.2 to Sitecore 10.x. I followed installation guide from below url https://dev....
Vaishnavi Ganesh's user avatar
3 votes
3 answers
563 views

Reporting database stopped collecting data after certain date

We are working on Sitecore 9.3. I see that the data in reporting database tables are present only till date - 27 May 2022. After that, no data has been collected. In the experience profile, latest ...
NewbieHere's user avatar
1 vote
0 answers
30 views

XDB Shard Databases in Azure Failover Group

Our client has a requirement for two copies of data. Can the shard databases be in an Azure failover group? First attempt, back up the original databases, then restore them to the primary and ...
Gary Williams's user avatar
2 votes
3 answers
183 views

Contact is null

I am working on Sitecore 10.2 and trying to update facets in xDB. The below function is working fine on local but it is not working on VM. xDB is enabled on Sitecore instance. public bool ...
Swati Gupta's user avatar
  • 2,810
1 vote
2 answers
137 views

Interactions not saving to xdb when processing custom events?

In my SC 9.3 solution I have a custom page event that I am firing, converting, and wanting to store in xdb. When I debug the code: I can see the events getting registered as expected I can inspect ...
Marcel Gruber's user avatar
0 votes
1 answer
102 views

Where to fire a custom XConnect event on page load?

I have a case where I want to fire a custom page event but only for a specific page template. This means that whichever pipeline I fire the event from, I need access to: Current page's template ID OR ...
Marcel Gruber's user avatar
0 votes
1 answer
89 views

How to store full URLs in page view events instead of just the path?

I have a case where I need page view events to store full URLs in the Url property instead of just the paths. For example, if I explore the Interactions table, inside the Events column, PageViewEvents ...
Marcel Gruber's user avatar
0 votes
1 answer
211 views

SItecore Marketing automation is not working for OOB email opened event

I have created a Marketing Automation campaign and selected Send Email action for contacts. Post this action, I am adding a listener for 3 minutes where I have added a rule "Where contact opened ...
Rashmi936's user avatar
5 votes
1 answer
653 views

Tracker.Current.Session.IdentifyAs Removed

We are working through upgrading from 9.1 to 10.2, changing various API calls where there are now removed methods, etc. One method's update we are having trouble locating is Tracker.Current.Session....
clickatwill's user avatar
1 vote
0 answers
62 views

Why does the XDB reindexing not start

I am attempting to resolve this error seen in the xdb xcollection search logs Tokens are incompatible, they have different set of shards. I executed the following powershell script to verify the shard ...
Mikeyp's user avatar
  • 345
1 vote
2 answers
158 views

Why VisitorIdentification.js file is missing?

Is there any reason why \layouts\system\VisitorIdentification.js file or whole \layouts\system\ folder is missing on the Sitecore instance? I'm using Sitecore 10.2 on my local and I can see this file, ...
Alexander's user avatar
  • 1,273
1 vote
2 answers
163 views

Removing Custom Facet from xDb

We're running Sitecore 9.3.2 with Commerce. We had a favorites implementation, which used a custom model in xDb. This all worked fine, but due to some changes requested by the client, we decided to ...
jwsadler's user avatar
  • 171

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