Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

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2 votes
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25 views

One Certificate for all instances in XP Scaled Installation - xDB Forbidden issue

I did an on-premise setup for Sitecore 9.3 XP Scaled environment. At the time of installation I created separate certificates using createcert.json file and common xconnect certificate thumbprint for ...
1 vote
2 answers
37 views

Does disabling Sitecore XDB and Tracking help in improving Site Performance?

Can disabling Sitecore XDB and tracking help in improving Site Performance ? What all can be functionalities/ features can be impacted if we disable them ?
0 votes
0 answers
24 views

Xdb Migration tool - The item Database verification log could not be converted into a database verification log object

I am working on Analytics DB migration from MongoDB to Connect using Sitecore_xDB_Data_Migration_Tool 5.0.0 for Sitecore 8.2 to Sitecore 10.x. I followed installation guide from below url https://dev....
1 vote
2 answers
112 views

Reporting database stopped collecting data after certain date

We are working on Sitecore 9.3. I see that the data in reporting database tables are present only till date - 27 May 2022. After that, no data has been collected. In the experience profile, latest ...
0 votes
0 answers
15 views

XDB Shard Databases in Azure Failover Group

Our client has a requirement for two copies of data. Can the shard databases be in an Azure failover group? First attempt, back up the original databases, then restore them to the primary and ...
2 votes
3 answers
63 views

Contact is null

I am working on Sitecore 10.2 and trying to update facets in xDB. The below function is working fine on local but it is not working on VM. xDB is enabled on Sitecore instance. public bool ...
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0 votes
1 answer
45 views

Interactions not saving to xdb when processing custom events?

In my SC 9.3 solution I have a custom page event that I am firing, converting, and wanting to store in xdb. When I debug the code: I can see the events getting registered as expected I can inspect ...
0 votes
1 answer
23 views

Where to fire a custom XConnect event on page load?

I have a case where I want to fire a custom page event but only for a specific page template. This means that whichever pipeline I fire the event from, I need access to: Current page's template ID OR ...
0 votes
1 answer
43 views

How to store full URLs in page view events instead of just the path?

I have a case where I need page view events to store full URLs in the Url property instead of just the paths. For example, if I explore the Interactions table, inside the Events column, PageViewEvents ...
0 votes
0 answers
23 views

Facets are not loaded correctly in Session after multiplies updates

I am using Sitecore 10.2, I have a scenario where user can update his contact data. I can confirm that data is getting saved in XDB. But in code when I remove the contact data from session and ...
  • 767
0 votes
1 answer
87 views

SItecore Marketing automation is not working for OOB email opened event

I have created a Marketing Automation campaign and selected Send Email action for contacts. Post this action, I am adding a listener for 3 minutes where I have added a rule "Where contact opened ...
3 votes
1 answer
153 views

Tracker.Current.Session.IdentifyAs Removed

We are working through upgrading from 9.1 to 10.2, changing various API calls where there are now removed methods, etc. One method's update we are having trouble locating is Tracker.Current.Session....
1 vote
0 answers
29 views

Why does the XDB reindexing not start

I am attempting to resolve this error seen in the xdb xcollection search logs Tokens are incompatible, they have different set of shards. I executed the following powershell script to verify the shard ...
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0 votes
0 answers
83 views

Sitecore 8.x MongoDB Migration to 10.x using xDB Data Migration Tool 5.0.0

I tried a POC on Analytics DB migration from MongoDB to Connect using Sitecore_xDB_Data_Migration_Tool 5.0.0 for Sitecore 8.2 to Sitecore 10.x. I followed installation guide from below url https://dev....
1 vote
2 answers
73 views

Why VisitorIdentification.js file is missing?

Is there any reason why \layouts\system\VisitorIdentification.js file or whole \layouts\system\ folder is missing on the Sitecore instance? I'm using Sitecore 10.2 on my local and I can see this file, ...
  • 1,010
0 votes
0 answers
89 views

Path Analyzer Error Sitecore.ContentTesting.Rules.Conditions.EntryPageCondition

We have upgraded to Sitecore 10.1 from Sitecore 8.2. We am getting the following error. ERROR [Path Analyzer] Error during aggregation. Exception: Sitecore.XConnect.Segmentation.ExpressionBuilder....
1 vote
2 answers
73 views

Removing Custom Facet from xDb

We're running Sitecore 9.3.2 with Commerce. We had a favorites implementation, which used a custom model in xDb. This all worked fine, but due to some changes requested by the client, we decided to ...
  • 161
4 votes
3 answers
215 views

Custom facet from a contact is coming null but when creating a new one Sitecore is complaining that the facet already exists

I'm trying to write a .aspx script to update an existing contact in the experience profile, the basic logic is: get the contact by e-mail get a custom facet from the contact if the facet is null ...
3 votes
1 answer
130 views

Sitecore Forms starts tracking (analytics) despite explicit consent for tracking has been set true for a site

Environment: SXA 10x, Azure PaaS I have configured the SXA site to require explicit tracking consent by adding this setting to site properties explicitConsentForTrackingIsRequired = "true". ...
2 votes
1 answer
144 views

Very high xDB search indexer memory and out of memory crash

Recently my xDB search indexer service (XConnectSearchIndexer.exe) has been using all the server RAM and half the CPU until it runs out of memory crashes. It restarts and immediately starts to consume ...
1 vote
1 answer
54 views

Sql Always Encrypted - Error while Restoring the stored procedures

I am following the below Sitecore documentation to enable Sql Always Encrypted in Sitecore 9.3 https://doc.sitecore.com/xp/en/developers/93/platform-administration-and-architecture/configure-sql-...
0 votes
1 answer
48 views

How to start a new analytics contact if a different contact identifier is used in on the same device?

I'm looking for a process to handle multiple users logging into the same device. If we call IdentifyAs() on authentication, the next time this is called on the same browser, it will merge the contacts....
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0 votes
0 answers
59 views

How to disable xDB related search indexes in SItecore 9.1?

I am trying to reduce amount of indexes (I want to remove all xdb, fxm, marketing indexes), but sitecore documentation is not helpful with it. I created patch to disable Xdb and Tracking and to delete ...
  • 163
1 vote
1 answer
34 views

Extending Experience Analytics’ “Internal Search” to show page origin

We were already able to register search keywords via var pageEventData = new PageEventData(name, definitionId) { Data = data, Text = text }; interaction.CurrentPage....
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3 votes
0 answers
24 views

Retrieving EXM Automated send data

Is there a way to retrieve the data that was sent via automated messages in EXM? Specifically I would like: Contact ID Timestamp Message ID Tokens Message send status I have checked in the xDB ...
  • 4,981
8 votes
1 answer
213 views

Disable Analytics/Tracking For each SXA site

I am using Sitecore 10.1 and I have a situation where I need to disable analytics and personalization or can say xConnect for a particular SXA site. Is that possible to keep the setting for each site ...
  • 2,273
1 vote
0 answers
50 views

How do I track contacts and see their visits upon registering to my site?

This is the method I have to register a Contact and their facets to the xDb (I have also registered some of my personal facets). However upon registering, my known contacts visits and visit duration ...
2 votes
3 answers
76 views

Sitecore 10.1 standalone instance always brings 0 interactions

I've tried this code, taken almost directly from sitecore documentation (they are using Goal, I'm using PageViewEvent). var itemId = <some id of an Item in content>; using (var ...
0 votes
0 answers
55 views

xconnect collections fails with invalid operation

I'm experiencing problems with sitecore experience analytics for sitecore 9.1. From my site log (see log1) I can see that analytics is trying to send data to xconnect, however xconnect is not ...
0 votes
1 answer
70 views

AllowInvalidCertificates error after turning on XDB

After turning on XDB in a Docker installation after upgrading from 9.0 u2 to 10.1.1. I get the following error. XDB works fine in a vanilla install using the same license. Any ideas?
  • 705
0 votes
3 answers
70 views

XConnectFacets - Personal facet missing

I am working in Sitecore 9.3 instance. In XConnectFacets, I can see only 3 facets while debugging (see image), I have to updated PersonalInformation of the contact but it is not showing in ...
1 vote
1 answer
86 views

Sitecore Collection databases not created in Prod xConnect Set up using SIF

While we are doing xConnect Prod set up, identified that following collection DBs are not created post SIF script execution. Missed collection DBs: 1.Xdb.Collection.Shard0 2.Xdb.Collection.Shard1 3....
  • 107
2 votes
2 answers
76 views

Set the value of custom Xdb field on custom Sitecore 9 form custom button click

I have created a Sitecore 9 form with a custom button as shown below: On click of this "Subscribe" button I am saving the email of the contact in Xdb (Experience profile). Also, I have ...
2 votes
1 answer
145 views

How to move contact and traffic data from xDB to CDP

How do we move current xDB data (contacts, traffic etc) to the Sitecore CDP. I know there is no straightforward tool but are there APIs I can use to accomplish it and keep all or most of the data from ...
2 votes
3 answers
110 views

How to Migrate Custom Facet with Complex Type from SC8.2 to SC9.3

We are having Custom Facet with Complex type in 8.2, that needs to be Migrated to Sitecore 9.3 Followed below Link for creating facet. https://doc.sitecore.com/en/developers/91/sitecore-experience-...
1 vote
1 answer
64 views

Issue with Sitecore.Analytics.Pipelines.StartAnalytics.StartTracking processor

We are using Sitecore 9.1 update 1 in XM only mode. We wanted to use Sitecore geoIP, so enabled tracking but XDB is still disabled. (Is it possible to enable sitecore Geoip without enabling sitecore ...
  • 572
0 votes
1 answer
62 views

Experience Profile search stops working when swapping xDB cores back

I'm using sitecore 9.1.1. I have a requirement to enable searching for a user with his name in the Experience Profile dashboard. I followed this link in order to enable indexing PII data, then I ...
  • 619
1 vote
1 answer
48 views

Downloads table is empty in reporting DB

I'm using Sitecore 9.1.1. I have a requirement to track the downloads of PDF files across the site. I've marked the required files under the media library with the "Download" event and I am ...
  • 619
0 votes
1 answer
144 views

No such core:xdb

I am getting a no such core:xdb error when trying to rebuild xdb Sitecore.Xdb.Collection.Search.Solr.Failures.SolrResponseException: { "responseHeader":{ "status":400, &...
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2 votes
2 answers
351 views

Can we get all contacts data from xdb through code?

We would like to fetch all contacts data from xdb through code in SXA Sitecore 9.1.1. Could someone assist for this ?
  • 1
2 votes
0 answers
56 views

Rebuild Sitecore Analytics Index without affecting the Sitecore Experience Platform

I am using Sitecore 8.2 with MongoDb as a Sitecore xDB. In our application, Sitecore Custom Contact Facets being used and data for these custom facets already present in MongoDB. Now I wanted to ...
2 votes
1 answer
85 views

Adding Sitecore 8.2 analytics contact custom facets in Sitecore 9.3

I am working on XDB analytics code upgrade from Sitecore 8.2 to Sitecore 9.3. I have some doubts in custom contact facet. The below code written in Sitecore 8.2 analytics. I would like understand the ...
4 votes
2 answers
263 views

Is it possible to enable sitecore Geoip without enabling sitecore Analytics?

We are using sitecore 9.1 and we are not using sitecore analytics. Now we want to enable sitecore geoip feature to detect the location of the user and then redirect to the specific local site. But ...
  • 572
1 vote
1 answer
111 views

Sitecore.XConnect.Contact vs Sitecore.Analytics.Tracking.Contact

I am upgrading code from Sitecore 8.2 to Sitecore 9.3. In Sitecore 8.2 we have a code snippet:- public Contact GetCurrentContact() { if (Tracker.IsActive && Tracker.Current != null ...
2 votes
2 answers
234 views

xDB Xconnect.Contact returning null value

I am working with xDB code upgrade from Sitecore 8.2 to 9.3 xconnect. I'm using the below code in 8.2 to get current contact and it returning contact value. Public Contact Getcurrentcontact() { ...
3 votes
2 answers
183 views

How to replace custom facet to an Sitecore 9.3

I am implementing custom xDB facets from Sitecore 8.2 to Sitecore 9.3. I have a facet called "Data" and ICentralData Inherited from IElemenet. Now IElement is an obsolute in Sitecore 9.3. ...
1 vote
1 answer
143 views

How to build xdb index in Sitecore 9.1.1? [closed]

We need to rebuild xdb index in Sitecore 9.1.1. I am new in Sitecore. Kindly someone assist me how can I rebuild xdb index in Sitecore 9.1.1.
  • 1
1 vote
1 answer
227 views

Sitecore.Analytics.Model.Framework.Element is obsolete - What is the replacement

In Sitecore 9.3 Sitecore analytics, if I try and inherit Element, I see an obsolete message: Assembly Sitecore.Analytics.Model, Version=14.0.0.0 [Obsolete("Will be removed in the next version.&...
0 votes
2 answers
53 views

How to use contactRepository in Sitecore 9.3 analytics

I am working on XDB analytics code upgrade from Sitecore 8.2 to Sitecore 9.3 Some of the xdb repository not working in Sitecore 9.3 analytics. For Example :tracking/contactRepository, tracking/...
0 votes
0 answers
227 views

404 page in error log for VisitorIdentificationCSS.aspx and VIChecker.aspx in CD environment

I have sitecore 9.1 XP Scaled installed in each server with respective roles cm,cd,processing,etc. but in cd server log i could see following error in log : Loading the redirect url content. Item url=...
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