Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

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11 views

Sitecore Tracker not active for Forms in Ajax mode

Something really weird. I have a custom Submit action for my forms that works great. But when I try and access the Sitecore.Analytics.Tracker, it is null. But only when in Ajax mode. When Ajax is ...
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1answer
19 views

Sitecore.Analytics.DataAccess.XdbUnavailableException Message: xDB unavailable

I am trying to map Sitecore 9.1 with MongoDB.I have Provided all required settings but still getting an exception. Message: xDB unavailable Source: Sitecore.Analytics.XConnect at Sitecore.Analytics....
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20 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
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32 views

Message: Value cannot be null. Parameter name: context.Contact

I am working on Sitecore 8.2 version. I am getting an exception in production environment log file. I am not able to replicate same issue in my local neither able to figure out why this issue is ...
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20 views

How do I enable the Internal Search reporting in Sitecore Analytics using the SXA search components?

We are using Sitecore 9.0 and the SXA search components. I have found a few articles that state that you need to register the button click event in the search page controller to turn this ...
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2answers
60 views

Rebuild xDB Index in Solr

I'm attempting to get analytics working on a Sitecore 9.0 install. After various issues with connection strings being wrong, trackers not initialising I've got to a point where I'm fairly sure the xDB ...
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15 views

Getting values of behavior profiles with max age of x months to use in marketing leads

I have extended the Dynamics CRM 365 connector with a pipeline that adds xDB contacts as leads in CRM instead of contacts. My client has then added three separate fields in CRM that should be ...
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1answer
34 views

Can we import data from Eloqua or Marketo into Sitecore xDB?

We need to import contacts details in xDB from the marketing tools like Eloqua or Marketo. Does Sitecore provide any tool to do so in Sitecore v8.1?
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42 views

Personalization Rules are not working as intended

i've a Sitecore 9.1.1 website on a Windows server2016 with IIS 10. I've enabled the xDb features but the "Personalize" button in the rendering details section is not available. I've seen that the ...
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2answers
57 views

Can we migrate Google analytics data to Sitecore xDB?

Currently we are using Google analytics but in future we would like to utilize Sitecore Analytics? Can we migrate past Google analytics data to Sitecore xDB?
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1answer
62 views

Custom Facet for Anonymous Contact. Is it possible?

Hi guys, I have a fairly simple question. I have created some custom facets and tested them for known Contacts and they work. But when I do the same regarding Anonymous Contacts, I could not set the ...
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36 views

Custom Experience Analytics in Sitecore 9.x

The custom Dimensions and Segments I defined in Sitecore 8.1 are no longer working in Sitecore 9.1. I successfully ran the xDB Data Migration Tool, but when I open my custom-defined graphs in the ...
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55 views

xConnect on Azure XP1

I installed a Vanilla instance of Sitecore 9.0.2 on Azure using xP1 topology. All was working as expected, xProfile and xAnalytics pages loading without exceptions. Then I created a publish profile ...
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2answers
65 views

How to Create a Custom Facet with Hierarchy in Sitecore 9?

I would like to create some form of a hierarchy in a Custom Facet in Sitecore 9. However, the documentation only provided examples using Sitecore 8.2 here. When I tried creating an ...
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10 views

Missing log in the xDB Data Migration Tool Pipeline Batch after completion

I completed a trial run of the xDB Data Migration tool on dev, the process ran for about 15 hours. There is no log however, while the xDB Data Migration Tool 2.1Installation Guide mentioned there ...
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25 views

Multi-site analytics tracking

We have a Sitecore multi-site, multi-server solution, exposed for the moment on the following domains: www.mywebsite.com and lang.mywebsite.com. We expect to add more site nodes in the current ...
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3answers
58 views

IP Geolocation Tracker.Current.Session.Interaction.GeoData returning N/A for all properties

Using 8.2, trying to use Geolocation Service in my code to get data about the user's location: var geoData = Tracker.Current.Session.Interaction.GeoData; geoData is not null, however every property ...
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1answer
29 views

Tracking a page event to something other than the current page

I'm working on a site design that has a set of news headlines in the "hero" area, and when you click an article you don't get taken to that page, you're jumped down to an anchor that has the article ...
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1answer
39 views

What is the purpose of disabled.aspx under sitecore\service\xdb?

What is the purpose of disabled.aspx page under sitecore\service\xdb? When I open this page manually, it's displaying below information. In which case this page will be executed?
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2answers
70 views

Experience Profile shows only One Anonymous Contact

I am using Sitecore Experience Platform 9.0 rev. 180604 (9.0 Update-2) and my Experience profile does not show the Contacts that I have created, except for one Anonymous Contact that existed a month ...
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2answers
71 views

Is Universal Tracker replacement for Sitecore.Analytics.Tracker or should they be used together?

I am trying to implement simle react app (non JSS) that uses Sitecore headless services. I want to have online personalization, let's say when goal is triggered during current interaction to show the ...
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2answers
72 views

How can I find out Triggered Goal on Sitecore Item

I have created a Goal, deployed and published it. After that, I have applied goal on Sitecore media Item. I am working with Sitecore 9 update 2. For More reference: https://urbansitecore.blog/2017/10/...
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1answer
47 views

Errors while installing xdb in remote server

Recently upgraded 8.1 to 9.1 and installed xconnect in remote server , moved the certificates to the cm server and added the connectionsrings as well , but facing an issue Exception: System.Data....
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48 views

Experience Analytics Dashboard issue, Its not showing the report

I am working on Sitecore 9.0.1 instance, Campaign Creator. I created the campaign and got the tracking key, After appending this key to website URL. I am hitting that URL. And checking my Analytics ...
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2answers
199 views

Troubleshooting “Could not create SSL/TLS secure channel” error in XConnect on Sitecore 9.1

I have a freshly-created Sitecore 9.1 instance. After setting up the xDB Migration Tool, I get the following error message when running the Troubleshooter: ERROR [Data Exchange] at Sitecore.Xdb....
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2answers
24 views

In XDB Migration Tenant which connection string of MongoDB to be shared

In xDB Migration from 8.2 to 9.1, 8.2 Mongo DB have connection string for analytics db, tracking live, history and contact db. Which connection string needs to be given in mongo db provide under xDB ...
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3answers
69 views

How to convert Facet Data to Json format

I am working on display facet data on the Experience profile tab. I am following the below article for the same. http://zhenyuan.azurewebsites.net/post/displaying-custom-facets-in-contact-profile ...
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23 views

“Exception was thrown. Read more in log file.” when running the xDB Data Migration Tool Troubleshooter [duplicate]

I am following the xDB Data Migration Tool 2.1 Installation Guide. I am using Sitecore 9.1, and I have installed all of the required packages (Data Exchange Framework 2.1, MongoDB Provider for Data ...
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1answer
46 views

Using xDB Data Migration Tool 2.0.2

Is there a need for down time while tool is running? If not, should we disable analytics during the process? Thinking the site should be live but I do not want to have new data going into Mongo ...
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16 views

Does xDB Data Migration Tool 2.0.2 work with cloud hosted Mongo

Upgrading from 8.2 to 9.0.2. Will this tool work with cloud hosted Mongo (ie Cloud Atlas)?
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1answer
69 views

Get XDB Sitecore.Analytics.Tracking.Contact with Contact Id always returning null value

I am working with XDB to get Contact by Contact-Id using LoadContact method in Sitecore 9 Update 2, but it returns me the null value of contact, The same contact-Id exist in my Shard0 database with ...
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34 views

Shared Session Manager object in analytics always giving Contact value null

I am fetching contact on the basis of "SC_ANALYTICS_GLOBAL_COOKIE". When I am creating Shared session manager client object and trying to fetch contact it's giving me null value every time. Scenario:...
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1answer
62 views

Difference between Analytics and XDB Contact

I am working with Sitecore Analytics version 9 update 2. There are two contact reference name 1) Sitecore.Analytics.Tracking.Contact 2) Sitecore.XConnect.Contact Can anyone please elaborate what ...
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1answer
153 views

How do I fix these XDB errors in Sitecore 9.1.1?

I am working on an upgrade from SC 7.2 -> SC 9.1.1. First I used the Express Migration Tool to upgrade from 7.2 -> 9.0. Then I did a manual upgrade from 9.0 -> 9.1.1. Now I am seeing the following ...
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1answer
52 views

Is it possible on button click event change the sequence of list?

I am new in Sitecore analytics, anyone can guide me on how to achieve reorder of the list after button click using Sitecore analytics? There are below use case. Case 1: I have a car list e.g. Ciaz, ...
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0answers
38 views

Clean XDB Database/Contacts [duplicate]

I am working with Sitecore 9 update 2 xconnect. After completion of so many test cases/unit test, my XDB database has lots of contacts in Shard0 and Shard1 database. Now I want to clear all the data ...
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1answer
242 views

Display custom facets in Sitecore Experience Profile version 9 or later

I am creating custom facet for saving contact information (Like Car Model, Variant, Color, etc) into XDB. I am successfully able to save and retrieve custom facets details with respective Contact. Now ...
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27 views

Issue synchronizing CRM marketing lists with Data Exchange Framework 1.4

When synchronizing marketing lists with CRM, about 600 marketing lists is being created in Sitecore and CRM contacts are created with marketing list id's. Everything looks right and i can even create ...
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1answer
108 views

Experience Analytics Tracker not being created

When viewing chrome dev tools, I can see that the Experience Analytics Tracking cookie (SC_ANALYTICS_GLOBAL_COOKIE) is not present. We have made sure that the Analytics.Tracking is set to true, ...
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88 views

Update Sitecore from 8.2 to 9.1 - analytics

I am entering the update solution Sitecore from version 8.2 to version 9.1. I started by upgrading the .NET version and Sitecore libraries to the latest version. Is there any instruction what should ...
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2answers
89 views

xConnect - xDB Facet Types

In the xConnect model, we have a property with dictionary type and when we try to put it in a lambda expression for some logic it fires back. Sample Model: public class eBikeContactFacet : Facet { ...
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1answer
95 views

How to capture and extract data for analytics [closed]

There is a page that lists rewards. Each reward is a Sitecore item and is clickable. Reward details would be displayed in a popup with in the page. User can apply for a reward by clicking on Apply ...
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0answers
36 views

How to clear Sitecore_reporting_log?

Sitecore_reporting_log How to clear the above mentioned db? The reason is the size of the db is keep on increasing, which is causing memory full. I have enabled xDB. If I clear will it affect any ...
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1answer
59 views

Solr Basic Auth xDB / Indexer

Working on setting up basic authentication for our Solr instance to help put some form of security for people internally who might accidentally drop an index in production. We're able to pass the ...
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1answer
47 views

EXM differences behavior between Sitecore 7.2 and 9.0.2

We are upgrading a custom Sitecore analytics reporting solution from Sitecore 7.2 to 9.0.2. It has the functionality of listing all the email campaign events generated by a specific registered user. ...
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1answer
48 views

xDB Migration Tool: “Specify the name of the connection string for the xConnect client service.”

I am populating the "xConnect Client Endpoint", path: /sitecore/system/Data Exchange/xDB Data Migration 8x to 9 Branch/Endpoints/Providers/xConnect/xConnect Client Endpoint The guide mentions, "In ...
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1answer
101 views

EXM can't track Opens rate or Clicks rate

I tried to send Email Campaign with first name ,last name and some other fields and I've received emails but still sent email campaign in reports return 0 although I opened email which I received and ...
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1answer
37 views

Dynamic CRM contacts are appearing in Xdb.Collection sql table but not appearing in experience profile

When I sync CRM contacts to Sitecore by running Dynamics Contacts to xConnect Sync pipeline batch, I can see contacts in Xdb.Collection SQL table, but not in Sitecore Experince Profile. Is this ...
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1answer
55 views

Missing VisitorIndentification.js script randomly when loading with Azure CDN

I am running 2 Sitecore CD servers, the servers are load balanced on Azure and we have Azure CDN as well. The strange thing is that 2 lines of codes are randomly missing from the page response we ...
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0answers
69 views

How to create XConnect service in single instance from Sitecore XP1 Scaled installtion package

we are setting up QA instance and following Sitecore Vertical scaling guide from sitecore doc (https://doc.sitecore.com/developers/90/platform-administration-and-architecture/en/scale-vertically.html)....