Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

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20 views

Sitecore 9.0.2 compatibility with MS SQL 2016 Standard SP2

We are currently using Sitecore 9.0.2 with MS SQL Standard Edition 2016 with ALWAYSON HA. The xDB is running on SP2-CU4 since always and is working fine. We recently upgraded the XM from SP1-CU15 to ...
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2answers
29 views

Why I can't create historical Interactions (with a date in the past) And I can't add new facets to already existing interactions

1. Can't add new interaction with historical date This is the only way to add new interaction problematically new Interaction(contact, InteractionInitiator, channelId, userAgent); and as you can see,...
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26 views

Any insight on how to fix “XConnect Exception Filter OnException” errors?

Our instance has been pretty stable until recently we started receiving the following errors in XConnect. Main log [Error] XConnect Exception Filter OnException(), url - "https://site.com/odata/...
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24 views

Update Sitecore Contact Programmatically :For Users on a Shared Computer

I am using Sitecore API to identify and update the contact with a Member ID value Post login. But the below code seems to update the interaction to the same contact i.e. If two people are logging in ...
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1answer
18 views

WFFM 8.2 Trying to manually insert form onto razor view

In the header html of our website we would like to insert a form, but it is not accessible from experience editor or content editor so I would like to insert it directly into the cshtml page for the ...
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19 views

Explore mode GeoIP data not available

In Sitecore Experience Editor Explore view I am facing one issue in which I am not getting any country list in GeoIP section under Visitor information. Below is the screenshot of my page. Please ...
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0answers
28 views

Tracker.Current is null on CD for media request event

I'm using Sitecore 9.1.1, and I've wired an event up to media:request that forces a track of the download page event, as well as increments a counter of number of downloads that a user has performed ...
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1answer
29 views

Add values for contact facets

I'm using 9.1.1, and at the moment all of the contacts I have in experience profile are coming back as unknown. For our system, you have to log in to use anything beyond the homepage, and as part of ...
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27 views

SQL query against all xDB Shard databases

I am looking for a way on T-SQL to be able to query all the shards at same time. It looks like Sitecore is using a ShardManager that is used on code, which makes sense for them. But I used SQL a lot ...
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25 views

Actual IP Address not showing in Mongo DB Interaction table though Analytics.RedactIpAddress is set to true

I know that by default IP address is hashed in Mongo DB interaction table(Sitecore 8.1 Update 2). But recently I set the value Analytics.RedactIpAddress to true which is by default false, so that ...
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28 views

1 CD in pair behind ELB loses connection to SQL

Sitecore 8.2 Update 3. Running two CDs behind ELB in AWS. Same region. This week, one of these CDs has twice lost it's ability to connect to the SQL server (according to the logs). Running SQL on RDS ...
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1answer
58 views

WFFM not saving data

Sitecore 8.2 update 3. Just installed WFFM 8.2 update 3. Local (to CM) MongoDB for analytics (if that matters?) I created a template for an item to save the results of a form submission and made "...
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29 views

Rebulding Database not showing previous analytics after upgrade

I have upgraded from Sitecore 9 to 9.2 recently. Looking into the database I see all interactions being written to xDB. But from the date of upgrade, the UI has not been updated on Experience ...
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1answer
27 views

How to track component wise user views

We have a video component on the page. I just want to know how many users have viewed the component and how many users clicked the video. How can we achieve it? Any ideas?
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2answers
62 views

How to get a contact with custom facet?

I am trying to get a sitecore contact with the custom facet. The custom facet is working fine I have verified it. The following code is running fine on Standalone and CM environment, but is throwing ...
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1answer
56 views

How do you add a sitecore contact in CM environment

I am using the below code to add a Sitecore contact which works fine in my Standalone environment but is causing issue on CM environment as the contact is coming null. Tracker.Current.Session....
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1answer
89 views

How do you properly query xdb for a contact by email?

I am trying to search an email in Sitecore Xdb using the code : var queryable = client.Contacts .Where(c => c.GetFacet<EmailAddressList>(EmailAddressList....
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1answer
59 views

XConnect: An error occured during resuming a previous index rebuild process

Does anyone have an idea about what could be causing this error? It happens after doing a re-build of the XConnect index. This is in Sitecore 9.3 2020-03-30 20:11:02.896 -05:00 [Error] An error ...
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88 views

xDB not tracking Custom Facet

Version: Sitecore 9.2 I have followed these tutorials: - https://himmatsinghdulawat.blogspot.com/2019/06/create-custom-facet-model-in-sitecore-9.html - How to properly configure a custom facet in ...
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25 views

How do I get SiteName populated for WebView facets?

I have CD server data getting collected by XConnect collection, but when it's serialized and saved to a shard, the WebView FacetData JSON is missing SearchKeywords and SiteName. Since SiteName is ...
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39 views

Sitecore 8.2 website went down when MongoDB crashed, how to prevent [duplicate]

Sitecore 8.2 Update 3 We have a single CM that also hosts MongoDB for analytics. We also have 2 CDs. This morning MongoDB crashed when it apparently ran out of memory. I thought Sitecore was supposed ...
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17 views

Rebuild Reporting DB on Sitecore Managed Cloud

I am experiencing an issue where my Experience Analytics data is current but my Experience Profile data is out of sync. I believe to fix this issue, I need to rebuild the Reporting db and Analytics ...
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2answers
39 views

How to trigger a generic event through code

Page Events (defined in /sitecore/system/settings/Analytics/Page Events) cann be triggered like this: var pageEventDefinition = Sitecore.Analytics.Tracker.MarketingDefinitions.PageEvents[pageEventId];...
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1answer
146 views

How do I change the Sitecore Analytics cookie to be SameSite=None?

With the default security changes in browsers, third party cookies are getting blocked. Sitecore's SC_ANALYTICS_GLOBAL_COOKIE doesn't seem to have a SameSite property in it so it is being treated as ...
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71 views

Spoof IP Address for testing Sitecore Geolocation?

My site is on a CDN and uses True-Client-IP for tracking: <setting name="Analytics.ForwardedRequestHttpHeader" value="True-Client-IP" /> I'm trying to test geolocation feature in production, ...
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32 views

Sitecore custom contact facet

Getting exception on Xdb BuildModel(). Please help me with the below exception. 'CollectionModel.Model' threw an exception of type 'System.TypeInitializationException' Data: {System.Collections....
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33 views

Slow Sitecore platform due to lot of data in Mongo DB

We observed very bad performance of Sitecore Digital Platform. Applications like List manager, indexing are very very slow. Contact data and corresponding properties within contact are getting ...
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0answers
50 views

Experience Analytics graph cannot be displayed due to a server error

I am trying to configure a CM + Process Server for Sitecore 8.2 Update-6. We are on Sitecore Managed Cloud M3. I went through the steps in the documentation and enabled/disabled all relevant configs ...
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1answer
42 views

xDB Data Migration Tool 3.0.0 [closed]

First question: Do the packages get installed on the Sitecore 8 instance or the Sitecore 9.2 instance? Second question: The installation guide refers to three files: Data Exchange Framework 3.0 xDB ...
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1answer
81 views

How can I see subscribe and unsubscribe list in sitecore database

Where is the following EXM information stored in Sitecore database (version 9.2). Subscribe list Unsubscribe list I have checked in the Sitecore92_EXM.Masterdatabase. But I was unable to find it. ...
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1answer
42 views

How to programmatically trigger a goal to contact and then retrieve it in the same visit and in later visits

I want to trigger a goal programmatically to the website visitor/contact and retrieve this triggered goal during the contact's current visit and in his future visits. I could trigger the goal of using ...
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1answer
52 views

Media library images not displaying - Invalid URI: The URI is empty

I'm on Sitecore 9.0. Sporadically after a build, the Media Library images all display as broken and when I try to browse to an image directly (e.g. mysite.com/-/media/images/logo.png) I see a server ...
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1answer
51 views

Sitecore 9.1 custom facets

I am upgrading my Sitecore 8.2 code to work with Sitecore 9.1 WE have custom facets and few custom facets have collection field like below code. public IElementCollection<IJobPreferenceElement&...
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2answers
38 views

Create the contact in XDB without Session.Abandon and save Engagement, behavior ,Interaction facets

What would be the best practice to save the Contact in XDB, At present if "Contact" not exists in XDB (validating by phone + email) and it submit the "Contact-us-Form" then I am using Session....
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46 views

Sitecore Tracking Formbuilder and Field-tracking URL instated of Actual URL in Page Event

I have enabled the Sitecore Analytics and Saving the Contact in XDB. Whenever a contact Visit the Site and Submit the forms then their Details are tracked in Experience Profile but the URL is ...
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1answer
40 views

Unable to create xDB contact on CM server

I am unable to create a contact in xDB in a scaled CM server with the below code, whereas the same code is working on the dev Server. I believe Sitecore.Analytics.Tracker.Current.Session.IdentifyAs ...
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0answers
48 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
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1answer
59 views

xDB Data Migration Tool Error

I'm using xDB Data Migration Tool 2.0 to migrate data from MongoDB (Sitecore 8.2) to xconnect (Sitecore 9.0.2). The tool runs without errors for around 60k records. Then it breaks with Errors like ...
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3answers
91 views

Assign Goals & Events to XDB contact on Submit of Contact-US Form in SItecore 9.1

In my website I have "contact us form" and 1 goal is trigger after custom-save-action executes. When a contact fill the form I am saving its details into XDB by using email-id as identity, if record ...
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1answer
185 views

Use Sitecore Analytics to show most viewed pages

I have a requirement to track the most viewed pages in last month in our Sitecore 9.0.1. I have followed the answer here https://theroks.com/use-sitecore-analytics-show-number-pageviews/ and tried to ...
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0answers
39 views

MongoDB database lock caused the website to freeze? Does that even make sense?

We had a customer's website (Sitecore 8.2 on Azure) go down last week for about 20 minutes. The site was so locked up that there were no Sitecore log messages. However, there were a bunch of ...
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0answers
78 views

Sitecore XConnect, Index Worker, XdbSearchUnavailableException

I am trying to search Xdb contacts on the basis of email id. using this code : var queryable = client.Contacts.Where(c => c.GetFacet<EmailAddressList>(EmailAddressList.DefaultFacetKey)....
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2answers
78 views

Problems sending “change of email address” email using EXM

I'm writing some code that will send 2 emails (using EXM) when a user updates their email address. 1 email goes to the original email address, and the other goes to the new email address. The ...
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0answers
38 views

XConnect custom predicate: XdbSearchUnavailableException after call is being made

I'm trying to create a custom predicate to search a particular profile in a contact's profile using Sitecore 9.0.1. Here's the code: public class ContactProfilMatches : ICondition, ...
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1answer
20 views

XconnectCollection Service Throwing shard connection errors after migrating dbs to high availability cluster

We had originally configured our XP1 instance to communicate directly to a single SQL server and everything was working correctly. Before going live we update the SQL server to be part of a high ...
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2answers
75 views

How to get Exm Messages(Message Id, subject, status) sent to each individual XDb contact programatically?

I m sending mails to each individual contact programmatically using EXM with the help of EXM client API Now I need to get the list of emails sent to each individual user without customization In ...
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0answers
27 views

Personalization pattern card rules for anonymous contacts only works on active browser session

We are trying to setup pattern matching personalization using sitecore XDB. We see anonymous contact being tracked into analytics database. I am trying to achieve below: If pattern card A matches, we ...
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0answers
24 views

Can I rebuild of the Reporting Database for entries in a specific time interval?

Sitecore 8.1 with Mongo DB here. Rebuilding the reporting database takes time, and even if there are ways pf improving the speed of the process, it's still a daunting task. Is there a way too, say, ...
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0answers
39 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
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2answers
328 views

Azure WebApp XDB apps cannot find service 'KeyStoreProviders'

I'm upgrading from 9.0.2 (XM) to 9.2 (XP), so I got a fresh install of the XDB enviroments (Azure WebApps), but my xcollect, ma-ops, xc-search (Solr), and maybe other webapps give me the You do not ...

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