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Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

1
vote
0answers
27 views

xDB Data Migration tool fails

I'm trying to migrate the analytics data from Sitecore 8.2.4 to 9.0.2. The tool worked about 12 hours and failed with the following message: 10152 19:08:25 ERROR [Data Exchange] An error occurred ...
3
votes
1answer
22 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
0
votes
0answers
14 views

Reporting Segments table not being populated 9.0.1

I'm using Sitecore 9.0.1 and I'm following the Troubleshooting xDB data issues guide. My scenario is #2 where data is being collected but I see nothing on the Experience Analytics reports (there's ...
2
votes
0answers
14 views

Why is Path Analyzer not showing the same number of visits as Experience Analytics?

When I look at general site statistics in the Experience Analytics they seem to broadly match what our Google Analytics account tells us. But when I look in path analyzer, it seems to show far fewer ...
4
votes
1answer
38 views

Interaction facet not saving to xDB

Sitecore 9.1 I have a super simple interaction facet that I am trying to push into xDB. Below are the facet, the model, the Json representation that I put into the xConnect Models folder and the ...
-2
votes
0answers
39 views

Exception - Sitecore JSS with xDB

Installed Sitecore version 9.1, no error in installation logs and created a new JSS app as referred in the link https://jss.sitecore.com/docs/getting-started/quick-start No issues when accessing the ...
1
vote
0answers
41 views

Scaled database was not configured properly

After configuring Sitecore 9.0.1, the XP is running fine but am getting the below XDB error in the log. I checked the TRUST certificates, database configuration and the configurations in the ...
-1
votes
0answers
36 views

XDB Custom Facets Integration in the Sitecore Profile

I have starting the implementation of binding the XDB custom facets into Experience Profile. I am stuck on the middle of this implementation, please find below my completed and issued points. 1....
3
votes
1answer
56 views

How are search keywords saved?

I'm using Sitecore 9 update 1, I'm trying to get the top trending search keywords by users for my website. I discovered that the local search keywords are stored at table DimensionKeys in the ...
0
votes
1answer
53 views

Analytics Database manager not compatible with Sitecore 8.2 Update 7

I'm running Sitecore 8.2 Update 7, and I'm trying to use the Analytics Database Manager from the Sitecore Marketplace to prune some of my old Analytics Database. The issue is that after I install the ...
0
votes
0answers
22 views

How to track user interactions from Sitecore Mobile SDK

Does Sitecore Mobile SDK for Sitecore version 8.x support collecting analytics data to be saved into the xDB. From some article they mentioned it is difficult to achieve analytics from Sitecore ...
2
votes
1answer
42 views

Securing Sitecore 9.0.2 PAAS xDB & xConnect Server Role Services

We are using Sitecore 9.0.2 PAAS on Azure and we found that below server roles are not on https instead they are on http xDB Role Services Processing (prc) Reporting (rep) xConnect Server Role ...
3
votes
0answers
27 views

xDB Shards Databases | DB Size Growing | Utility For Deleting Old Analytics Data

We have migrated to Sitecore v9.0.1, 2 months back. In this short period, xDB Shards database size has grown to 250 GB. I expect the size to grow further rapidly. Keeping that in mind, I am looking ...
3
votes
1answer
33 views

What are the side effects of disabling Sitecore.Analytics.Media.MediaRequestEventHandler?

Our load tests have shown that the Sitecore.Analytics.Media.MediaRequestEventHandler reduces load time of media assets by a certain factor. If we were to disable this handler, what functionality ...
2
votes
0answers
16 views

Analytics tag not persisting between sessions

I'm using Sitecore 9.0.2 and I'm attempting to use tags in Sitecore analytics to track if a particular modal has been closed, so it doesn't reappear. This is working within a session, but when the ...
0
votes
3answers
51 views

Reload xDB Contact into session in stateless context

On our Sitecore 9.0-u1 website, we have a REACT application where users can update their profile information in a secured zone. We want to store this information back into the xDB contact profile. ...
2
votes
1answer
33 views

Capturing the close of a modal as an xDB event

I'm working on a scenario where I have a modal on a page, and if/when the user dismisses it, I want to make it such that the modal doesn't come back up for the user. The ideal scenario is to have this ...
1
vote
0answers
25 views

Tracker.Current is not initialized [duplicate]

In a clients setup we have one CD server and one CM server. When submitting a WFFM form on CD website, these errors occur in the CM log files: ManagedPoolThread #16 14:23:22 WARN [WFFM] Tracker....
4
votes
1answer
87 views

XConnect exception on post session end

On a 9.0.2 Sitecore instance with one CM and one CD, where XConnect site is defined to run on the same server as the CM server, I noticed that data is not being collected into xdb when navigating the ...
2
votes
2answers
98 views

How to get Sitecore ContactId from MongoDB collection via query?

I am new to MongoDB structure with Sitecore data processing. I want to get contact Id based on EmailId from MongoDB with an query. How to get contact Id from MongoDB based on EmailId? How it will be ...
0
votes
1answer
64 views

Profile cards and Pattern cards

As I am working on profile cards and pattern cards, So would like to get information about below scenario. What is the use of Profile's Key field while creating profile? And how sitecore uses them(...
4
votes
3answers
81 views

How do I block a certain URL from analytics?

Possible robots are hitting my site at /autodiscover/autodiscover.xml. This gets a 404 which logs as a Page Event in analytics. My site is getting slammed with these. Robot detection is obviously ...
2
votes
1answer
43 views

xDB Data Migration tool and vanila Sitecore instance

Is it possible to migrate xDB data from existing Sitecore 8.2 to a fresh Sitecore 9.x instance using the xDB Data Migration tool? I mean if I install a fresh Sitecore 9.x instance (not upgraded one), ...
5
votes
2answers
126 views

Clean Analytics in Sitecore 9

Is there a way to remove Analytics data in Sitecore 9? Similar question for Sitecore 8 which talked about the use of __DeleteAllReportingData and deletion of Mongodbs or the use of ...
3
votes
1answer
56 views

Setting Profile cards and Pattern cards to multiple items based on condition?

As I'm new to Profile cards and pattern cards so gone through multiple blogs on How to associate Profile and pattern cards to a Sitecore item. I've a scenario when user visits Home page 2 times and ...
0
votes
1answer
42 views

xDB SC 8 to SC9 migration and custom facets

Is there any existing documentation on how to migrate custom facets from SC8 xDB contacts to SC9 using the migration tool?
0
votes
1answer
97 views

Retrieving data from interactions table

Is there a way to retrieve data from table xdb_collection.Interactions in xdb_collection.shard0 datasource in my code? I already tried to use the method in the following link Sorting Pages by most ...
0
votes
1answer
19 views

Sitecore DB: Can't delete Preview DB table from SQL Server 13.0.400

I first duplicated the original Sitecore Web DB and just renamed to Sitecore Preview DB. Now that I noticed I accidentally copied the Sitecore Master DB instead of Web DB and I am trying to delete the ...
3
votes
1answer
146 views

xConnect cannot reach SQL Server

I noticed no data was being generated in the Experience Profile. I went to the site and tried to generate some test data by filling out a form and received an error "Updating Contact Failed". I ...
4
votes
1answer
95 views

Correct API for Geo Location Service

Hi We are using Sitecore 9.0.2 and would like to use Geo Location IP Service. This service has been enabled and its working fine. To access the geo location using API there are two options available ...
1
vote
0answers
44 views

rebuild the xDB index in Azure Search didn't finished

I followed this article to rebuild the xDB index in Azure Search. About 2 hours after the rebuild index process started, i noticed that the rebuild process seemed to stopped (document of xdb-...
0
votes
1answer
31 views

Content Management having processing/aggregation config files Sitecore 8.1

I have a question regarding Content Management configuration settings. I have setup our CM environment as per Sitecore's instructions. I. In the excel sheet provided, I have filter out ‘Enable’ under ...
4
votes
1answer
48 views

Using Key Behavior Cache in scheduled task

I'm implementing a scheduled task that loops through contacts that have recently visited the site and sends over some analytics information to another service we have. The relevant parts of the code ...
1
vote
0answers
130 views

Sitecore 9 Session End Pipeline issue

I am trying to send some anonymous data into analytics and browse it in experience profile. I set @Html.Sitecore().VisitorIdentification() into layout and added reference to mvc.extensions. Set the ...
5
votes
1answer
48 views

How do you track known users in Sitecore 9 Update 1?

I am working on creating an intranet, and I know the users logging in to access the site. I am trying to create and update contacts' personal information. However, I am running into issues with Read-...
3
votes
1answer
100 views

XConnectClientConfiguration.InitializeAsync() hangs on Azure Web App

When I try to initialize my XConnectClientConfiguration when running on an Azure App Service, the call to cfg.InitializeAsync() simply hangs. The controller trying to connect to XConnect eventually ...
2
votes
1answer
177 views

Solr Error When Rebuild xDB Search Index

I'm working with Sitecore 9.0.2 and Solr 6.6.2. When i tried to rebuild xDB search index, i saw some error in log of SOLR as below : 9/7/2018, 4:47:39 PM ERROR false RequestHandlerBase org.apache....
6
votes
2answers
50 views

Is there a way to trigger Sitecore's bot detection on purpose?

I am working on a feature that should behave differently based on whether or not Sitecore believes that the current Contact is legitimate or a malicious bot. I am using ContactClassification.IsRobot(...
0
votes
0answers
60 views

MaxPageIndexThreshold Reached when saving rapidly changing data to facets

Sitecore 8.2, I've implemented a custom facet. Every time the UI changes i will send an ajax request to update the facet data. After some time this log message appears: 18012 10:06:13 WARN Session ...
0
votes
1answer
27 views

Experience Profile search results show fewer visits than in details

For at least one of my contacts, when I search for them it shows that they have only one visit on the results page, but if I click into the details and look at the Activity tab and the visits there, I'...
2
votes
2answers
54 views

Custom facet data not being updated after initial flush to xDB

What i want to do: Save and update facet data repeatedly through WebApi Read the facet data through WebApi Everything works fine, until the contact stops being updated. It seems as if, once the ...
2
votes
0answers
489 views

ERROR xDB unavailable when submitting contact - certificates?

I have problem with my Sitecore 9.0.1 XP1 installation. The environment is Azure VMs with Azure SQL and is following: 2x CM VMs 2x CD VMs 1x xConnect + Sitecore Processing VM 1x Sitecore Reporting VM ...
4
votes
2answers
264 views

Why Sitecore 9 xDB on SQL server 2016?

My curiosity is to know more about the features which Microsoft has provided in the SQL server 2016 version which also allows the Sitecore to implement the xDB on the SQL Server 2016 itself, which ...
0
votes
0answers
17 views

How do I keep from updating a merged contact card?

I'm using Sitecore 8.2 Update 4, and I've got an agent that goes through an external system and lets me know when certain data is updated in an external CRM system. Part of the data that comes through ...
7
votes
1answer
255 views

Why Xdb.Collection.Shard0, Xdb.Collection.Shard1 and Xdb.Collection.ShardMapManager databases in Sitecore 9 are not Partially Contained?

I am wondering what are the reasons or maybe technical limitations all of Sitecore 9 databases to be Partially Contained except Xdb.Collection.Shard0, Xdb.Collection.Shard1 and Xdb.Collection....
0
votes
0answers
26 views

Generate report from Interaction with custom model data

I need to generate report from the custom model data saved with the interaction. I created a custom event with custom model and then trigger the action from the code based on the user behavior. For ...
0
votes
0answers
180 views

Sitecore Commerce Account Login failed: xDB unavailable error

In our project we want to use out of box Login (Commerce Account) functionality but for some reason it doesn't work. In response to Login post request system gives "xDB unavailable" Error (see ...
2
votes
2answers
71 views

Refreshing KeyBehaviorCache after triggering a goal

Certain actions the contact does trigger goals. The triggering of the goals should be visible in the public site via profile completion. However, we're not seeing the triggered goals in the ...
1
vote
0answers
65 views

Can't create contact list

I couldn't create contacts list and getting following exception, HTTP POST URL http://x/sitecore/api/ssc/ListManagement/ContactList Exception Sitecore.XConnect.XdbSearchUnavailableException: The ...
4
votes
1answer
159 views

No user inside “Experience Profile” in Sitecore 9

In Development environment , While clicking on XProfile icon , there is no user inside "Experience Profile", I am browsing website locally with loggedin/non- loggedin user but Still no record are ...