All Questions

Tagged with
Filter by
Sorted by
Tagged with
0
votes
3answers
234 views

IP Geolocation Tracker.Current.Session.Interaction.GeoData returning N/A for all properties

Using 8.2, trying to use Geolocation Service in my code to get data about the user's location: var geoData = Tracker.Current.Session.Interaction.GeoData; geoData is not null, however every property ...
3
votes
1answer
90 views

Tracking a page event to something other than the current page

I'm working on a site design that has a set of news headlines in the "hero" area, and when you click an article you don't get taken to that page, you're jumped down to an anchor that has the article ...
3
votes
2answers
126 views

Tracking and identifying multiple users on the same session

Sitecore's documentation always talks about how the same person comes back to the site and is identified. How are multiple persons handled? Say that a person first enters the site (anonymous tracking)...
3
votes
1answer
93 views

What are the side effects of disabling Sitecore.Analytics.Media.MediaRequestEventHandler?

Our load tests have shown that the Sitecore.Analytics.Media.MediaRequestEventHandler reduces load time of media assets by a certain factor. If we were to disable this handler, what functionality ...
2
votes
0answers
28 views

Analytics tag not persisting between sessions

I'm using Sitecore 9.0.2 and I'm attempting to use tags in Sitecore analytics to track if a particular modal has been closed, so it doesn't reappear. This is working within a session, but when the ...
5
votes
1answer
168 views

How do you track known users in Sitecore 9 Update 1?

I am working on creating an intranet, and I know the users logging in to access the site. I am trying to create and update contacts' personal information. However, I am running into issues with Read-...
1
vote
0answers
216 views

Tracker.Current.Session.Identify error :The given key was not present in the dictionary

In my Sitecore application, I've created custom facet (it has simple fields and object lists). I identify the user by the method: try { if (Tracker.IsActive) { Tracker.Current....
5
votes
1answer
168 views

Sitecore 9 - Incrementing engagement value

The following code worked on Sitecore 8.x to increase Engagement Value programmatically: Tracker.Current.Interaction.Value += value; This code compiles and executes file on Sitecore 9.0.1, but after ...
12
votes
1answer
509 views

Subscribing to EXM Email: How do you manage multiple contacts using the same computer?

We are currently working on a project, where we implemented a registration process using WFFM, EXM and Engagement Plans. We are facing one specific issue, regarding the contact identification with EXM....
5
votes
1answer
791 views

Cannot create tracker / session is not initialized on Sitecore 9

I'm getting the following error while attempting to test some analytics functionality on Sitecore 9: 9528 15:23:51 ERROR Cannot create tracker. Exception: System.InvalidOperationException Message: ...
3
votes
0answers
91 views

Get List of all user journey

I want to create a report where I want to get the list of all user identified, pages views count, all the pages views by user and timestamp. Please suggest the best way to track user journey.
6
votes
1answer
222 views

How does Sitecore XDB handle a DNT=1 (do-not-track) request from a browser?

I have a client with a privacy policy that says we will respect the DNT header coming from a browser. Does Sitecore automatically not track DNT visits or do I specifically have to disable tracking for ...
6
votes
1answer
521 views

Programmatically log visit when Analytics cookie is disabled

Due to EU cookie law, I have a site where we are disabling the Tracker via a pipeline processor ala: Disable xDB tracking for single requests By interacting with the site, this will serve as consent ...
4
votes
3answers
557 views

Tracker.Current.Interaction.Profiles PatternLabel is always null

This is Sitecore.NET 7.5 (rev. 141003), already with MongoDB; I have created some Profile Cards: With some matching Pattern Cards with same values: Then I assigned these profile cards to lots of ...
4
votes
1answer
308 views

What happens when a contact changes the identifier

Let's imagine we were using a sitecore username as an identifier (example), but later we realized that it is better to use an email as an identifier. So, we started identifying our visitors using ...
10
votes
2answers
888 views

Tracker.Current is not initialized for RSS page

We're getting a ton of errors from an RSS page on one of the websites when bots hit it to get/parse RSS: Exception: System.InvalidOperationException Message: Tracker.Current is not initialized Source:...
9
votes
2answers
1k views

Is there a foolproof way to recognize a returning anonymous user in Sitecore using xDB?

I have a requirement where I need to identify returning users on the website. The users could be anonymous (It's for a movie chain, so people purchase without creating accounts too) Will xDB be able ...
13
votes
4answers
980 views

Is it possible to exclude some Sitecore Items from analytics tracking?

Is it possible to exclude some Sitecore Items from analytics tracking? We have a few items under sitecore/Content/Sites/MySite/Third Party/ that are consumed by our support site (which does not ...