Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

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1answer
131 views

Sitecore 9.1 xDB Data Migration Tool 2.1 multi threads issue

When I start "MongoDB Contacts to xConnect Migration" pipeline with 1 thread all works fine. But when start with more then 1. I have an error after random count of processed contacts. 24104 14:15:53 ...
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1answer
27 views

1 CD in pair behind ELB loses connection to SQL

Sitecore 8.2 Update 3. Running two CDs behind ELB in AWS. Same region. This week, one of these CDs has twice lost it's ability to connect to the SQL server (according to the logs). Running SQL on RDS ...
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0answers
18 views

Explore mode GeoIP data not available

In Sitecore Experience Editor Explore view I am facing one issue in which I am not getting any country list in GeoIP section under Visitor information. Below is the screenshot of my page. Please ...
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2answers
139 views

What does this Experience Profile error mean?

I have a Sitecore 9.1.1 distributed instance. I am seeing this in the CMS site log files a lot. Not sure at all what it means. 10360 15:50:06 ERROR [Sitecore Services]: HTTP POST URL https://...
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1answer
27 views

How to track component wise user views

We have a video component on the page. I just want to know how many users have viewed the component and how many users clicked the video. How can we achieve it? Any ideas?
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2answers
2k views

Is it possible to use any personalisation rules without xDB

Is is possible to make use of any of the component personalisation rules without xDB being enabled? e.g. to swap / hide a component depending on the current date? I'm not interested in tracking the ...
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0answers
27 views

Tracker.Current is null on CD for media request event

I'm using Sitecore 9.1.1, and I've wired an event up to media:request that forces a track of the download page event, as well as increments a counter of number of downloads that a user has performed ...
2
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2answers
218 views

GeoIP Location data not coming in database and interaction object?

I am trying to implement geo-location-based personalization for my website and for this, I would like to test the data locally. I have enabled geolocation services from app-center and tested with the ...
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1answer
53 views

How do you add a sitecore contact in CM environment

I am using the below code to add a Sitecore contact which works fine in my Standalone environment but is causing issue on CM environment as the contact is coming null. Tracker.Current.Session....
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1answer
26 views

Add values for contact facets

I'm using 9.1.1, and at the moment all of the contacts I have in experience profile are coming back as unknown. For our system, you have to log in to use anything beyond the homepage, and as part of ...
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23 views

SQL query against all xDB Shard databases

I am looking for a way on T-SQL to be able to query all the shards at same time. It looks like Sitecore is using a ShardManager that is used on code, which makes sense for them. But I used SQL a lot ...
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0answers
24 views

Actual IP Address not showing in Mongo DB Interaction table though Analytics.RedactIpAddress is set to true

I know that by default IP address is hashed in Mongo DB interaction table(Sitecore 8.1 Update 2). But recently I set the value Analytics.RedactIpAddress to true which is by default false, so that ...
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1answer
263 views

Experience Analytics dashboard gives errors

My Logs shows this error 2428 23:47:09 ERROR [Sitecore Services]: HTTP GET URL http://ffg.local/sitecore/api/ao/aggregates/all/786FBA3A4573445EA74504E3CA5E48C1/all?&dateGrouping=by-week&&dateFrom=23-...
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1answer
46 views

WFFM not saving data

Sitecore 8.2 update 3. Just installed WFFM 8.2 update 3. Local (to CM) MongoDB for analytics (if that matters?) I created a template for an item to save the results of a form submission and made "...
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0answers
28 views

Rebulding Database not showing previous analytics after upgrade

I have upgraded from Sitecore 9 to 9.2 recently. Looking into the database I see all interactions being written to xDB. But from the date of upgrade, the UI has not been updated on Experience ...
9
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4answers
1k views

Is it possible to associate goal triggering on button click without code?

In sitecore DMS is there any way to associate goal triggering on button click without code , i read some blogs which are giving info regarding how to associate item or pdf to trigger goal . So is it ...
1
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1answer
276 views

Sitecore 9 Operation failed: One or more dependencies failed

I am using Sitecore 9.0.2. I am using Update Contact details on submit button in forms to update facets in xDB. I am getting below error while I am submitting the form, it was working before. ...
3
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1answer
127 views

How do I change the Sitecore Analytics cookie to be SameSite=None?

With the default security changes in browsers, third party cookies are getting blocked. Sitecore's SC_ANALYTICS_GLOBAL_COOKIE doesn't seem to have a SameSite property in it so it is being treated as ...
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2answers
56 views

How to get a contact with custom facet?

I am trying to get a sitecore contact with the custom facet. The custom facet is working fine I have verified it. The following code is running fine on Standalone and CM environment, but is throwing ...
1
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1answer
80 views

How do you properly query xdb for a contact by email?

I am trying to search an email in Sitecore Xdb using the code : var queryable = client.Contacts .Where(c => c.GetFacet<EmailAddressList>(EmailAddressList....
3
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2answers
322 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
7
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1answer
952 views

Sitecore 9 Separate CD server - ERROR Cannot start analytics Tracker

I Installed Sitecore 9 XP1 with Separate CD and CM servers. I am getting the below error in CD: Unexpected character encountered while parsing value: <. Path '', line 0, position 0 31260 12:55:...
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2answers
667 views

Where Sitecore 9 stores anonymous contacts in DB?

Where Sitecore 9 stores anonymous contacts in DB? How Sitecore create anonymous contact start to end?
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1answer
45 views

XConnect: An error occured during resuming a previous index rebuild process

Does anyone have an idea about what could be causing this error? It happens after doing a re-build of the XConnect index. This is in Sitecore 9.3 2020-03-30 20:11:02.896 -05:00 [Error] An error ...
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0answers
81 views

xDB not tracking Custom Facet

Version: Sitecore 9.2 I have followed these tutorials: - https://himmatsinghdulawat.blogspot.com/2019/06/create-custom-facet-model-in-sitecore-9.html - How to properly configure a custom facet in ...
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0answers
25 views

How do I get SiteName populated for WebView facets?

I have CD server data getting collected by XConnect collection, but when it's serialized and saved to a shard, the WebView FacetData JSON is missing SearchKeywords and SiteName. Since SiteName is ...
3
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1answer
2k views

Getting Error while creating contact through xConnect in Sitecore9

I am getting an exception/error while I am creating contact though xConnect Code, below is my code: using (var client = CreateClient()) { try { ...
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0answers
36 views

Sitecore 8.2 website went down when MongoDB crashed, how to prevent [duplicate]

Sitecore 8.2 Update 3 We have a single CM that also hosts MongoDB for analytics. We also have 2 CDs. This morning MongoDB crashed when it apparently ran out of memory. I thought Sitecore was supposed ...
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0answers
13 views

Rebuild Reporting DB on Sitecore Managed Cloud

I am experiencing an issue where my Experience Analytics data is current but my Experience Profile data is out of sync. I believe to fix this issue, I need to rebuild the Reporting db and Analytics ...
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2answers
36 views

How to trigger a generic event through code

Page Events (defined in /sitecore/system/settings/Analytics/Page Events) cann be triggered like this: var pageEventDefinition = Sitecore.Analytics.Tracker.MarketingDefinitions.PageEvents[pageEventId];...
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0answers
62 views

Spoof IP Address for testing Sitecore Geolocation?

My site is on a CDN and uses True-Client-IP for tracking: <setting name="Analytics.ForwardedRequestHttpHeader" value="True-Client-IP" /> I'm trying to test geolocation feature in production, ...
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0answers
31 views

Sitecore custom contact facet

Getting exception on Xdb BuildModel(). Please help me with the below exception. 'CollectionModel.Model' threw an exception of type 'System.TypeInitializationException' Data: {System.Collections....
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1answer
51 views

Media library images not displaying - Invalid URI: The URI is empty

I'm on Sitecore 9.0. Sporadically after a build, the Media Library images all display as broken and when I try to browse to an image directly (e.g. mysite.com/-/media/images/logo.png) I see a server ...
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0answers
33 views

Slow Sitecore platform due to lot of data in Mongo DB

We observed very bad performance of Sitecore Digital Platform. Applications like List manager, indexing are very very slow. Contact data and corresponding properties within contact are getting ...
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0answers
47 views

Experience Analytics graph cannot be displayed due to a server error

I am trying to configure a CM + Process Server for Sitecore 8.2 Update-6. We are on Sitecore Managed Cloud M3. I went through the steps in the documentation and enabled/disabled all relevant configs ...
2
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1answer
113 views

Capturing the close of a modal as an xDB event

I'm working on a scenario where I have a modal on a page, and if/when the user dismisses it, I want to make it such that the modal doesn't come back up for the user. The ideal scenario is to have this ...
2
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1answer
157 views

Use Sitecore Analytics to show most viewed pages

I have a requirement to track the most viewed pages in last month in our Sitecore 9.0.1. I have followed the answer here https://theroks.com/use-sitecore-analytics-show-number-pageviews/ and tried to ...
21
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4answers
5k views

How can I disable xDB?

If I don't have a working connection to MongoDB and I don't want to use xDB functionality. Currently, my logs are being filled with errors. What is the configuration needed to disable xDB?
3
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1answer
86 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
1
vote
1answer
38 views

xDB Data Migration Tool 3.0.0 [closed]

First question: Do the packages get installed on the Sitecore 8 instance or the Sitecore 9.2 instance? Second question: The installation guide refers to three files: Data Exchange Framework 3.0 xDB ...
1
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1answer
67 views

How can I see subscribe and unsubscribe list in sitecore database

Where is the following EXM information stored in Sitecore database (version 9.2). Subscribe list Unsubscribe list I have checked in the Sitecore92_EXM.Masterdatabase. But I was unable to find it. ...
1
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1answer
39 views

How to programmatically trigger a goal to contact and then retrieve it in the same visit and in later visits

I want to trigger a goal programmatically to the website visitor/contact and retrieve this triggered goal during the contact's current visit and in his future visits. I could trigger the goal of using ...
0
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1answer
44 views

Sitecore 9.1 custom facets

I am upgrading my Sitecore 8.2 code to work with Sitecore 9.1 WE have custom facets and few custom facets have collection field like below code. public IElementCollection<IJobPreferenceElement&...
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1answer
131 views

Using xDB Data Migration Tool 2.0.2

Is there a need for down time while tool is running? If not, should we disable analytics during the process? Thinking the site should be live but I do not want to have new data going into Mongo ...
14
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1answer
730 views

Display custom facets in Sitecore Experience Profile version 9 or later

I am creating custom facet for saving contact information (Like Car Model, Variant, Color, etc) into XDB. I am successfully able to save and retrieve custom facets details with respective Contact. Now ...
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2answers
32 views

Create the contact in XDB without Session.Abandon and save Engagement, behavior ,Interaction facets

What would be the best practice to save the Contact in XDB, At present if "Contact" not exists in XDB (validating by phone + email) and it submit the "Contact-us-Form" then I am using Session....
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0answers
33 views

Sitecore Tracking Formbuilder and Field-tracking URL instated of Actual URL in Page Event

I have enabled the Sitecore Analytics and Saving the Contact in XDB. Whenever a contact Visit the Site and Submit the forms then their Details are tracked in Experience Profile but the URL is ...
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1answer
37 views

Unable to create xDB contact on CM server

I am unable to create a contact in xDB in a scaled CM server with the below code, whereas the same code is working on the dev Server. I believe Sitecore.Analytics.Tracker.Current.Session.IdentifyAs ...
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0answers
44 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
0
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1answer
52 views

xDB Data Migration Tool Error

I'm using xDB Data Migration Tool 2.0 to migrate data from MongoDB (Sitecore 8.2) to xconnect (Sitecore 9.0.2). The tool runs without errors for around 60k records. Then it breaks with Errors like ...

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