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Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

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2
votes
2answers
108 views

What does this Experience Profile error mean?

I have a Sitecore 9.1.1 distributed instance. I am seeing this in the CMS site log files a lot. Not sure at all what it means. 10360 15:50:06 ERROR [Sitecore Services]: HTTP POST URL https://...
0
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3answers
42 views

Assign Goals & Events to XDB contact on Submit of Contact-US Form in SItecore 9.1

In my website I have "contact us form" and 1 goal is trigger after custom-save-action executes. When a contact fill the form I am saving its details into XDB by using email-id as identity, if record ...
0
votes
1answer
19 views

Why my newly-created Segment does not show up in the dbo.Segments table in the Recording Database? [closed]

I'm running Sitecore 8.1 rev3 in a development environment. I created a custom Dimension some time ago, with its default unfiltered segment. Today, I added another (filtered) Segment to it. I ...
2
votes
1answer
56 views

Use Sitecore Analytics to show most viewed pages

I have a requirement to track the most viewed pages in last month in our Sitecore 9.0.1. I have followed the answer here https://theroks.com/use-sitecore-analytics-show-number-pageviews/ and tried to ...
0
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0answers
25 views

MongoDB database lock caused the website to freeze? Does that even make sense?

We had a customer's website (Sitecore 8.2 on Azure) go down last week for about 20 minutes. The site was so locked up that there were no Sitecore log messages. However, there were a bunch of ...
0
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0answers
37 views

Sitecore XConnect, Index Worker, XdbSearchUnavailableException

I am trying to search Xdb contacts on the basis of email id. using this code : var queryable = client.Contacts.Where(c => c.GetFacet<EmailAddressList>(EmailAddressList.DefaultFacetKey)....
1
vote
2answers
50 views

Problems sending “change of email address” email using EXM

I'm writing some code that will send 2 emails (using EXM) when a user updates their email address. 1 email goes to the original email address, and the other goes to the new email address. The ...
2
votes
2answers
144 views

GeoIP Location data not coming in database and interaction object?

I am trying to implement geo-location-based personalization for my website and for this, I would like to test the data locally. I have enabled geolocation services from app-center and tested with the ...
13
votes
3answers
11k views

Analytics “Tracker.Current is not initialized”

I set up my analytics tracker code as someone noted to me in another question, but when I went through my site and did a login, then some stuff, then logged out (causing a session abandon), the ...
2
votes
1answer
165 views

Experience Analytics dashboard gives errors

My Logs shows this error 2428 23:47:09 ERROR [Sitecore Services]: HTTP GET URL http://ffg.local/sitecore/api/ao/aggregates/all/786FBA3A4573445EA74504E3CA5E48C1/all?&dateGrouping=by-week&&dateFrom=23-...
3
votes
2answers
32 views

How to get Exm Messages(Message Id, subject, status) sent to each individual XDb contact programatically?

I m sending mails to each individual contact programmatically using EXM with the help of EXM client API Now I need to get the list of emails sent to each individual user without customization In ...
1
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0answers
27 views

XConnect custom predicate: XdbSearchUnavailableException after call is being made

I'm trying to create a custom predicate to search a particular profile in a contact's profile using Sitecore 9.0.1. Here's the code: public class ContactProfilMatches : ICondition, ...
1
vote
1answer
13 views

XconnectCollection Service Throwing shard connection errors after migrating dbs to high availability cluster

We had originally configured our XP1 instance to communicate directly to a single SQL server and everything was working correctly. Before going live we update the SQL server to be part of a high ...
1
vote
1answer
123 views

Sitecore 9 Operation failed: One or more dependencies failed

I am using Sitecore 9.0.2. I am using Update Contact details on submit button in forms to update facets in xDB. I am getting below error while I am submitting the form, it was working before. ...
0
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0answers
22 views

Personalization pattern card rules for anonymous contacts only works on active browser session

We are trying to setup pattern matching personalization using sitecore XDB. We see anonymous contact being tracked into analytics database. I am trying to achieve below: If pattern card A matches, we ...
0
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0answers
23 views

Can I rebuild of the Reporting Database for entries in a specific time interval?

Sitecore 8.1 with Mongo DB here. Rebuilding the reporting database takes time, and even if there are ways pf improving the speed of the process, it's still a daunting task. Is there a way too, say, ...
13
votes
2answers
1k views

MongoDB historical data and data truncation

We have noticed that our MongoDB's are growing steadily. Which is an obvious result of just capturing all kinds of user interactions. However, we can't have the xDB grow infinitely... I can't seem ...
3
votes
2answers
194 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
1
vote
2answers
99 views

Azure WebApp XDB apps cannot find service 'KeyStoreProviders'

I'm upgrading from 9.0.2 (XM) to 9.2 (XP), so I got a fresh install of the XDB enviroments (Azure WebApps), but my xcollect, ma-ops, xc-search (Solr), and maybe other webapps give me the You do not ...
5
votes
1answer
457 views

Unable to use segmented contact list as a source for email campaign - all contacts are globally excluded?

I am using EXM 3.4 on Sitecore 8.2 initial release. If I try to import a list of contacts with CSV and send the regular campaign - it works. But if I try to create a segmented contact list in the ...
2
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0answers
35 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
1
vote
1answer
49 views

Sitecore.XConnect.XdbSearchUnavailableException

Hi I was installing Sitecore in Azure Web App. It has been installed without SOLR cores in SOLR server (in this case I have a separate SORL VM along with Web apps for Sitecore PaaS). Once I have ...
1
vote
1answer
158 views

Personalisation between multiple sitecore instance with same or different subdomains

We have multiple sitecore websites hosted on their own instances with same domains below: mainsite.com siteA.mainsite.com siteB.mainsite.com (with authentication enabled) siteC.mainsite.com And ...
1
vote
1answer
422 views

Scaled database was not configured properly

After configuring Sitecore 9.0.1, the XP is running fine but am getting the below XDB error in the log. I checked the TRUST certificates, database configuration and the configurations in the ...
1
vote
1answer
33 views

Missing EXM web connection string after installation

During installation of EXM on Sitecore 8.2 Update7 I started receiving the following error.Any Clues for this exception i am not able to login to CMS No connection string configuration was found by ...
0
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0answers
13 views

Sitecore Analytics not working - Sitecore 9.1 [duplicate]

Post Installation of Sitecore 9.1 I copied the Sitecore Website folder to a different location and created a new site (say local.sitecore.com) based on that folder. Sitecore Analytics is not working ...
1
vote
0answers
28 views

Sitecore XDb aggregation Exception

We are using Sitecore 8.2.7 and developing XDB capabalties with Cosmos(we are fully aware that Cosmos is not officaly supported) so far we are able to see analytics data in Cosmos but we are able to ...
0
votes
1answer
147 views

Unable to load Experience Analytics

Experience Analytics is not loading. I have checked the following :- Able to load xConnect with out any problem with valid certificate. Thumbprint is updated is xconnect website, connectionstring and ...
2
votes
2answers
1k views

Troubleshooting “Could not create SSL/TLS secure channel” error in XConnect on Sitecore 9.1

I have a freshly-created Sitecore 9.1 instance. After setting up the xDB Migration Tool, I get the following error message when running the Troubleshooter: ERROR [Data Exchange] at Sitecore.Xdb....
7
votes
1answer
366 views

What are the implications of setting EnableTracking to True for “modules_shell” site?

In ECM 2.2, the RegisterEmailOpened.aspx was located in sitecore_modules directory, which is mapped to the Sitecore site "modules_shell". In EXM 3.3, this page is moved to /sitecore/ and made an ashx....
0
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0answers
54 views

Some pages are not logging goals

I am facing a weird issue in my project. I am triggering goal programmatic way for some pages based on some fulfilling custom conditions. I am using the Sitecore 9.1 initial release. Here is my code: ...
3
votes
1answer
76 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
1
vote
1answer
56 views

Invalid Model Type for Static Model Configuration

The tracker fails to start. All xConnect connections are failing from the web servers. Exception: System.Reflection.TargetInvocationException Message: Exception has been thrown by the target of an ...
0
votes
1answer
95 views

Using xDB Data Migration Tool 2.0.2

Is there a need for down time while tool is running? If not, should we disable analytics during the process? Thinking the site should be live but I do not want to have new data going into Mongo ...
0
votes
2answers
46 views

Accessing xDB current interaction in webapi

Using the contact repository I am able to access historic interactions, but I would like to access the current interaction in the web API, I could access it through the MongoDB driver, but is it ...
0
votes
1answer
88 views

Why my Sitecore 9.1 instance started to complain about missing xdb.processing.pools and xdb.processing.tasks connection strings?

My Sitecore 9.1 XP1 Scaled dev instance started to spam the following exceptions in its log, related to the xdb.processing.pools and xdb.processing.tasks connection strings: 23372 12:47:01 ERROR ...
0
votes
1answer
118 views

Sitecore 9.1 xDB Data Migration Tool 2.1 multi threads issue

When I start "MongoDB Contacts to xConnect Migration" pipeline with 1 thread all works fine. But when start with more then 1. I have an error after random count of processed contacts. 24104 14:15:53 ...
0
votes
1answer
45 views

Disable XDB tracking for specific site under multisite environment [closed]

How to disable XDB tracking for specific site under multi site environment (Sitecore 8.2)
0
votes
1answer
32 views

Identity server and analytics tracking

This is more a theoretical question. Assuming that we have a CRM that is the source of truth for the user base, so the users aren't in the Sitecore user manager/core database and any sign-up data goes ...
2
votes
2answers
549 views

No known predicate type could be determined from Sitecore.Analytics.OmniChannel Error while creating a Goal item

I'm using Sitecore 9.0.1 and I also confirmed that all analytics are working. However, after creating new Goal item and rendering some live pages to gather analytics data, it shows this error. I ...
1
vote
2answers
65 views

Opt out Sitecore Analytics

I am new to Sitecore 8.2 and we decided to comply to GDPR. And we are planning to give the site visitor the right to decide if he is going to allow us to collect suc info. If removing Sitecore....
-1
votes
1answer
39 views

Store User IP address 0.0.0.0 until user not accept Site Cookie Policy in Sitecore 9.2

WE have enabled Cookie Policy popup in our Site.. If end user not accept the cookie policy then we have to store its IP address as 0.0.0.0 or blank in XDB... Once it accept then the actual IP address ...
1
vote
1answer
130 views

Setup Mongo DB with Sitecore 9.2

I have installed Sitecore 9.2 XP0 Single Machine instance, using MS SQL Server for xDB. Now I have a requirement to replace MS SQL Server with Mongo DB for xDB. I have installed Mongo DB 4.0.5, as per ...
1
vote
1answer
251 views

xDB Data Migration tool fails

I'm trying to migrate the analytics data from Sitecore 8.2.4 to 9.0.2. The tool worked about 12 hours and failed with the following message: 10152 19:08:25 ERROR [Data Exchange] An error occurred ...
2
votes
0answers
51 views

Unable to get xDB reports using Sitecore Powershell

I am trying to get the Page URL visits which we get from Experience Analytics dashboard using Powershell. Below screenshot specifies the data i am trying to access using Powershell. I found a link ...
4
votes
1answer
118 views

FXM + xDB. Analytics goes to the wrong contact

I'm having a strange issue with FXM + Analytics. We use Sitecore 8.1 + FXM + xDB. We noticed that analytics for the FXM sites is collected against a different contact. For example, a request from ...
1
vote
0answers
94 views

An error occured while downloading the index 'xdb' schema

Our Production instance is hosted in Azure and getting so many failed requests with the below error. Not sure what could be the reason An error occured while downloading the index 'xdb' schema. ...
5
votes
1answer
143 views

How to create a new Sitecore Analytics report to show assets download per contact

I'm trying to create a custom report on sitecore analytics to display Assets downloaded per contact. Currently there is a report to show downloaded assets but it doesn't display who has downloaded ...
0
votes
1answer
34 views

Reloading contact into session fails

The solution is based on Sitecore 9.0.2 and two machines: CM and CD. I'm doing some changes to the contact profile and I want to reload it to the session as described here: https://doc.sitecore.com/...
3
votes
1answer
51 views

How to update Tracker.Current

I have a Sitecore 9 form where a user submits a form and that contact will be saved in xDB. At the time of submitting I am checking in xDB is duplicate contact exist, on basis of First name, Last name,...