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Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

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2 votes
4 answers
89 views

Challenge in SQL JSON_VALUE to Query XDB.Shards: Assistance for the xdb_Collection.Intreactions.Events Column

I am currently endeavouring to query XDB.Shards in order to generate a custom analytics report tailored to meet the specific requirements of our clients. My attempts to utilize JSON_VALUE for querying ...
Sunil Rana's user avatar
0 votes
2 answers
67 views

Solr xdb Rebuild not progressing from past 4 days

I am trying to rebuild xdb. However, it is stuck on 20.97% from past 4 days. No Error in log file. The solr is stopped on the 4742794. But keeps on saying lastmodified a minute ago. I have tried out ...
Sunil Rana's user avatar
1 vote
1 answer
66 views

Sitecore 9.3 get the tracked search keywords

We're tracking the internal search keywords via analytics PageEventData api. We're looking to get the data of these tracked search keywords. Is there any analytics api to get these tracked search ...
sns's user avatar
  • 423
0 votes
2 answers
34 views

Campaign graph is not showing the chart

We migrated the xDB data from 9.1 to 10.3 sitecore so everything works fine as in SS below but, only Campaign data is not showing. We tried to rebuild the secondary reporting db also but it didn't ...
Jumping Rabbit's user avatar
1 vote
1 answer
36 views

Marketing Automation button does not show on launchpad

I have enabled xDB on my local Sitecore 10.1 instance but the Marketing Automation button does not display on the launchpad. We do have the same versions on our other servers and they do have this ...
GMarville's user avatar
1 vote
1 answer
87 views

Experience Profile Page throws an error and does not load any data

I shifted the root folder of the XConnect Site from one server to a different server and made the necessary configuration changes. I checked Solr and Experience Analytics, which work perfectly. ...
Davinder Singh's user avatar
1 vote
2 answers
72 views

xdb_collection.GetContactsChanges-Sync token is no longer valid for [Contacts] table

After rebuilding the xDB search index in SOLR Cloud, the data is not reflecting in the xdb_internal collection but is being updated in the xdb_rebuild_internal collection. I have checked the ...
Himmat Singh Dulawat's user avatar
0 votes
0 answers
30 views

NullReferenceException on Sitecore.Data.Eventing.Remote.MovedItemRemoteEvent

On my 9.0.2 Sitecore Reporting site, I saw this error in the logs: ERROR Exception while handling event Sitecore.Data.Eventing.Remote.MovedItemRemoteEvent Exception: System.NullReferenceException ...
Marcel Gruber's user avatar
1 vote
0 answers
49 views

Sitecore campaign triggered doesn't show results in the report

I'm trying to trigger a campaign via API. There are no issues in the logs, the code runs with no issues, but I don't see any results in the respective campaign report, it always says "No Data ...
sns's user avatar
  • 423
0 votes
0 answers
21 views

'Session' does not contain a definition for 'IdentifyAs' and no accessible extension method 'IdentifyAs' accepting a first argument of type 'Session'Z [duplicate]

We are upgrading our Project from 9.3 to 10.3.1 While doing that we were facing error and no accessible extension method 'IdentifyAs' accepting a first argument of type 'Session' could be found "'...
Meghan's user avatar
  • 427
3 votes
1 answer
128 views

xDB index rebuild gets stuck and get Request Entity Too Large exceptions

I encountered an issue during a manual trigger of an xDB index rebuild. The process appears to get stuck at approximately 7%, and despite waiting for hours, there's no further progress. Upon ...
Antoine's user avatar
  • 71
0 votes
0 answers
81 views

Tracking logged In Contacts in Sitecore 10

I am working on sitecore 10.1 project. We have login mechanism in our site so if user is logged in, we are identifying the contact based on the identifier(profile id of user). If the contact does not ...
litika chib's user avatar
0 votes
2 answers
60 views

Is there any out of box Sitecore Connector available for Sitecore Analytics data automatically to Lookerstudio

We are looking for a connector to upload Sitecore Analytics data automatically to Lookerstudio. Is there any out of box Sitecore Connector available for performing this activity? Thank you
Jitendra Ghanekar's user avatar
0 votes
0 answers
63 views

Rebuilding of xDB index stuck after 19-30 documents after scaling up Azure Search

We have an issue with Sitecore xDB index in Azure Search on Sitecore 9.1.1. Recently we tried to rebuild xDB index. It started without any issues but after indexing 3 million documents we ran out of ...
Marek Musielak's user avatar
  • 23.9k
2 votes
1 answer
148 views

Rebuilding of xDB index doesn't start after scaling up Azure Search

We have an issue with Sitecore xDB index in Azure Search on Sitecore 9.1.1. Recently we tried to rebuild xDB index but we ran out of storage - 25GB was not enough to keep xDB index, secondary xDB ...
Marek Musielak's user avatar
  • 23.9k
0 votes
0 answers
76 views

Rebuilding the xdb index in Solr 8.1.1 does not finish

On Sitecore 9.3 and Solr 8.1.1 I am trying to rebuild the xdb index and have started monitoring it, the progress has been stuck at 55.74 % for more than 10 hours, however, I see xdb index is moving up ...
Joel Gil's user avatar
0 votes
0 answers
54 views

XdbCollectionUnavailableException : The Http response was not successful Forbidden only for English and Portuguese Brazil Language

We are using Sitecore 9.3 in our application and we have updated our certificate as our certificate is going to expire on Aug 31, 2023. We have updated the thumbprint in all the Sitecore and XConnect ...
Geetha's user avatar
  • 133
2 votes
2 answers
120 views

XDB Contact is interaction is not created in XDB database -10.2

I have installed the Vannila instance of Sitecore 10.2 and added a standard MVC Layout with @Html.Sitecore().VisitorIdentification() and created one sample form with First name, Last Name, and Email ...
Rameshkumar's user avatar
0 votes
1 answer
307 views

user interaction and visit duration is not displaying in Sitecore Experience Profile

We have a Sitecore form on our website. We created the custom submit action to identify contact based on the email ID following the link. After creating the custom submit action and mapping it to the ...
Rameshkumar's user avatar
0 votes
1 answer
73 views

Sitecore XConnect XdbCollectionUnavailableException Filter and XConnect Exception Filter OnException errors on OData Contacts / DeviceProfiles

We are using Sitecore 9.3 in our application and we are getting XConnect XdbCollectionUnavailableException Filter on OData Contacts / DeviceProfiles in Sitecore XConnect Here is the Stack trace from ...
Geetha's user avatar
  • 133
0 votes
0 answers
65 views

map contact field shows empty in Sitecore custom submit action 10.2

I have created a custom submit action in the form for Identifying contact based on the form submission. So I have created based on the link https://doc.sitecore.com/xp/en/developers/103/sitecore-...
Rameshkumar's user avatar
0 votes
0 answers
15 views

We are getting below error during fetch odata/Contacts and odata/DeviceProfiles in XDB XConnect Exception Filter OnException() [duplicate]

[Error] XConnect Exception Filter OnException(), url - "https://myinstance.com/odata/DeviceProfiles?%24filter=Id+eq+273b227a-0a0e-4695-b20b-cc3ab7ea60e5" System.OperationCanceledException: ...
Geetha's user avatar
  • 133
1 vote
2 answers
360 views

XConnect and CLI not acknowledging a custom purge condition

I'm trying to create an XConnect custom contact purge condition for any contacts with 0 interactions. I've followed this walkthrough but I must be missing something as it's not registered when trying ...
spyn's user avatar
  • 33
2 votes
3 answers
187 views

xDB Tracker Timeout with certain contacts only

Interesting behavior here with Sitecore XP 9.3, any ideas are very welcomed. What happens Only for specific contacts, anything related to Tracker reading (Eg: IdentifyAs, LoadContact, etc) is dying ...
Rodrigo Peplau's user avatar
1 vote
1 answer
500 views

Sitecore XConnect Certificate error

We have a CM instance of Sitecore 10.1.1. On CM instance we have an XConnect setup as well. Our analytics page throws an error. When I checked the logs, I found the below error. Severity level: ...
litika chib's user avatar
0 votes
1 answer
69 views

An error occured during index rebuilding. There will be another attempt to check

Getting the below error message while rebuilding the index SourceContex - Sitecore.Xdb.Collection.Indexing.Rebuild.IIndexRebuildFlow System.Net.Http.HttpRequestException: at System.Net.Http....
Ankit Pradhan's user avatar
1 vote
1 answer
80 views

XdbCollectionUnavailable exception : The HTTP response was not successful:Not Found

We have an Azure Sitecore 10.3 setup to which we have added an additional CD app service which is on a different region. For the sites hosted in this app service, the XDB functionalities are not ...
snhchdhr96's user avatar
1 vote
2 answers
71 views

Capture Interactions with Correct StartDateTime and EndDateTime

I have one requirement where when users interact with the page I need to make interaction with some custom facets, start and end times. Suppose the user was on the home page for 5 mins then ...
Swati Gupta's user avatar
  • 3,205
0 votes
1 answer
145 views

contact added manually not appeared in contact list in list manager sitecore 10.2

when adding contact manually in list manager in sitecore 10.2 not show the contacts , i tried rebuild all indexes and the same result
Sara Elgendy's user avatar
1 vote
3 answers
244 views

XDB Indexes Consumes More Disk Space

I am using Sitecore 9.3 and xConnect. The issue is xDB indexes are consuming disk space more than 100GB. This disk space consumption is increasing day by day. We are using XDB for interactions and ...
Kanniyappan Krishnan's user avatar
1 vote
2 answers
208 views

How can I get all sitecore download event tracking list of item which is not clicked yet (like zero visit items)

I am using Sitecore 10.2 having Sitecore Analytics enabled. Download events tracking analytics is enabled for all media items like(.pdf, .docs, .xls). How to get all media items which have not been ...
md shahbaj's user avatar
0 votes
1 answer
331 views

Sitecore 10.1 Path Analyzer Error

We recently upgraded from Sitecore 8 to Sitecore 10.1 and have encountered an error in Path Analyzer. The error message is: Message: Could not load type 'Sitecore.ContentTesting.Rules.Conditions....
Owais Ahmed's user avatar
1 vote
1 answer
86 views

Sitecore Search - Validation Failed [closed]

I have a problem with Sitecore 10.2. I'm in the process of upgrading from 9.1 to 10.2. I created a new environment and updated the databases according to the instructions, but the sitecore.search logs ...
Jan Nowak's user avatar
  • 311
0 votes
3 answers
96 views

Hosting xDB on same database server as content database (OnPrem)

We are currently upgrading from 10.0 to 10.3 (on prem). Since MongoDB for the Experience Platform is no longer supported, we are attempting to set up our xDB on SQL. The SQL server that we currently ...
Mike Davis's user avatar
1 vote
1 answer
333 views

How to downgrade from XP to XM

I have a solution on PROD with Sitecore 10.1.1 which has to be downgraded from XP to XM. I know all the features and things that will be lost, and that part was already taken into consideration. I ...
Sebastian Tecsi's user avatar
2 votes
4 answers
430 views

How to block/Disable Sitecore analytics for GDPR regions?

This code is only droping the cookies from the cookie board, the analytics is still on for the user. Is there any way to disable/enable xdb.enabled to false/true based on country region. if (...
Ankit Pradhan's user avatar
0 votes
1 answer
37 views

xDb: segmentation by one entry from the list

I have the following information structure that the client wants to store in the xDb user custom profile facets, it concerns the "specialty" attribute i.e: Person 1 Gardener: oranges, apples ...
Elena P's user avatar
  • 631
0 votes
0 answers
179 views

Sitecore.Xdb.Collection.Failures.AdminActionConflictDetectedException: Conflicting Admin action detected

We were trying to rebuild the XDB index in xConnect Index worker webjobs. We are getting the following error when we run the rebuild command Sitecore.XConnectSearchIndexer.exe -rr. [Error] An error ...
Astle's user avatar
  • 411
0 votes
1 answer
88 views

One or more local models conflict with the xDB service layer. 'AssemblyFacetKeyModel, 1.0' does not have a remote version'

I have added a new model for my custom facets but it's throwing the following exception while calling the GetClient() method. One or more local models conflict with the xDB service layer. '...
Okasha Momin's user avatar
1 vote
1 answer
92 views

Unable to get contacts,SitecoreXConnectClientConfiguration.GetClient() throwing an exception

I'm trying to get the contacts but while creating an instance of xconnect client, I'm getting the following exception: Type must have a parameterless constructor (not necessarily public) or a public ...
Okasha Momin's user avatar
1 vote
1 answer
54 views

Get Most Popular Search Terms from PageEvent xDB

I have manually trigger a search event based on Sitecore in standart way: var searchEvent = Tracker.MarketingDefinitions.PageEvents[AnalyticsIds.SearchEvent.Guid]; Sitecore.Analytics.Tracker.Current....
Arbejdsglæde's user avatar
0 votes
1 answer
64 views

Save Contact on API call

Here is my scenario - on the page, there will be a button, on the button click there will be a popup and the user will enter some detail. On submit button, I need to create a contact and save custom ...
Swati Gupta's user avatar
  • 3,205
1 vote
0 answers
44 views

Custom DetermineChannelProcessor not firing

I have created a custom DetermineChannelProcessor which inherits DetermineChannelProcessorBase and can confirm it is registered in the correct section of the configuration using the showconfig.aspx. ...
Sam Gooch's user avatar
1 vote
1 answer
82 views

Page Event is not saving into xDB

I want to save some information about that page that has been clicked by the user so I register a page event on processItem pipeline for this I did below code: public class RegisterCustomPageEvents :...
Swati Gupta's user avatar
  • 3,205
2 votes
3 answers
134 views

Disable xDB in Multisite Website

Can we enable xDB for a specific website and disable it for other? I know we have this option for xdb tracking but what about Xdb.Enabled? can this setting be true/ false for a specific site?
samridhi sachdeva's user avatar
2 votes
1 answer
89 views

One Certificate for all instances in XP Scaled Installation - xDB Forbidden issue

I did an on-premise setup for Sitecore 9.3 XP Scaled environment. At the time of installation I created separate certificates using createcert.json file and common xconnect certificate thumbprint for ...
Amin Sayed's user avatar
1 vote
2 answers
167 views

Does disabling Sitecore XDB and Tracking help in improving Site Performance?

Can disabling Sitecore XDB and tracking help in improving Site Performance ? What all can be functionalities/ features can be impacted if we disable them ?
samridhi sachdeva's user avatar
0 votes
0 answers
38 views

Xdb Migration tool - The item Database verification log could not be converted into a database verification log object

I am working on Analytics DB migration from MongoDB to Connect using Sitecore_xDB_Data_Migration_Tool 5.0.0 for Sitecore 8.2 to Sitecore 10.x. I followed installation guide from below url https://dev....
Vaishnavi Ganesh's user avatar
4 votes
3 answers
691 views

Reporting database stopped collecting data after certain date

We are working on Sitecore 9.3. I see that the data in reporting database tables are present only till date - 27 May 2022. After that, no data has been collected. In the experience profile, latest ...
NewbieHere's user avatar
1 vote
0 answers
34 views

XDB Shard Databases in Azure Failover Group

Our client has a requirement for two copies of data. Can the shard databases be in an Azure failover group? First attempt, back up the original databases, then restore them to the primary and ...
Gary Williams's user avatar

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