Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

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3
votes
1answer
314 views

Tracking a page event to something other than the current page

I'm working on a site design that has a set of news headlines in the "hero" area, and when you click an article you don't get taken to that page, you're jumped down to an anchor that has the article ...
1
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1answer
61 views

What is the purpose of disabled.aspx under sitecore\service\xdb?

What is the purpose of disabled.aspx page under sitecore\service\xdb? When I open this page manually, it's displaying below information. In which case this page will be executed?
2
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2answers
319 views

Experience Profile shows only One Anonymous Contact

I am using Sitecore Experience Platform 9.0 rev. 180604 (9.0 Update-2) and my Experience profile does not show the Contacts that I have created, except for one Anonymous Contact that existed a month ...
3
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2answers
299 views

Is Universal Tracker replacement for Sitecore.Analytics.Tracker or should they be used together?

I am trying to implement simle react app (non JSS) that uses Sitecore headless services. I want to have online personalization, let's say when goal is triggered during current interaction to show the ...
2
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2answers
1k views

How can I find out Triggered Goal on Sitecore Item

I have created a Goal, deployed and published it. After that, I have applied the goal on the Sitecore Media Item. I am working with Sitecore 9 update 2. For More reference: https://urbansitecore.blog/...
0
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1answer
443 views

Errors while installing xdb in remote server

Recently upgraded 8.1 to 9.1 and installed Xconnect in a remote server, moved the certificates to the cm server, and added the connectionstrings as well, but facing an issue Exception: System.Data....
3
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2answers
5k views

Troubleshooting "Could not create SSL/TLS secure channel" error in XConnect on Sitecore 9.1

I have a freshly-created Sitecore 9.1 instance. After setting up the xDB Migration Tool, I get the following error message when running the Troubleshooter: ERROR [Data Exchange] at Sitecore.Xdb....
1
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2answers
39 views

In XDB Migration Tenant which connection string of MongoDB to be shared

In xDB Migration from 8.2 to 9.1, 8.2 Mongo DB have connection string for analytics db, tracking live, history and contact db. Which connection string needs to be given in mongo db provide under xDB ...
1
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3answers
464 views

How to convert Facet Data to Json format

I am working on display facet data on the Experience profile tab. I am following the below article for the same. http://zhenyuan.azurewebsites.net/post/displaying-custom-facets-in-contact-profile But ...
0
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0answers
43 views

"Exception was thrown. Read more in log file." when running the xDB Data Migration Tool Troubleshooter [duplicate]

I am following the xDB Data Migration Tool 2.1 Installation Guide. I am using Sitecore 9.1, and I have installed all of the required packages (Data Exchange Framework 2.1, MongoDB Provider for Data ...
0
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1answer
141 views

Using xDB Data Migration Tool 2.0.2

Is there a need for down time while tool is running? If not, should we disable analytics during the process? Thinking the site should be live but I do not want to have new data going into Mongo ...
0
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1answer
867 views

Get XDB Sitecore.Analytics.Tracking.Contact with Contact Id always returning null value

I am working with XDB to get Contact by Contact-Id using LoadContact method in Sitecore 9 Update 2, but it returns me the null value of contact, The same contact-Id exist in my Shard0 database with ...
3
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0answers
91 views

Shared Session Manager object in analytics always giving Contact value null

I am fetching contact on the basis of "SC_ANALYTICS_GLOBAL_COOKIE". When I am creating Shared session manager client object and trying to fetch contact it's giving me null value every time. Scenario:...
1
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1answer
228 views

Difference between Analytics and XDB Contact

I am working with Sitecore Analytics version 9 update 2. There are two contact reference name Sitecore.Analytics.Tracking.Contact Sitecore.XConnect.Contact Can anyone please elaborate what is the ...
0
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1answer
1k views

How do I fix these XDB errors in Sitecore 9.1.1?

I am working on an upgrade from SC 7.2 -> SC 9.1.1. First I used the Express Migration Tool to upgrade from 7.2 -> 9.0. Then I did a manual upgrade from 9.0 -> 9.1.1. Now I am seeing the following ...
1
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1answer
65 views

Is it possible on button click event change the sequence of list?

I am new in Sitecore analytics, anyone can guide me on how to achieve reorder of the list after button click using Sitecore analytics? There are below use case. Case 1: I have a car list e.g. Ciaz, ...
10
votes
1answer
1k views

Display custom facets in Sitecore Experience Profile version 9 or later

I am creating custom facet for saving contact information (Like Car Model, Variant, Color, etc) into XDB. I am successfully able to save and retrieve custom facets details with respective Contact. Now ...
0
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1answer
609 views

Experience Analytics Tracker not being created

When viewing chrome dev tools, I can see that the Experience Analytics Tracking cookie (SC_ANALYTICS_GLOBAL_COOKIE) is not present. We have made sure that the Analytics.Tracking is set to true, ...
1
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0answers
177 views

Update Sitecore from 8.2 to 9.1 - analytics

I am entering the update solution Sitecore from version 8.2 to version 9.1. I started by upgrading the .NET version and Sitecore libraries to the latest version. Is there any instruction what should ...
0
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2answers
374 views

xConnect - xDB Facet Types

In the xConnect model, we have a property with dictionary type and when we try to put it in a lambda expression for some logic it fires back. Sample Model: public class eBikeContactFacet : Facet { ...
1
vote
1answer
423 views

How to capture and extract data for analytics [closed]

There is a page that lists rewards. Each reward is a Sitecore item and is clickable. Reward details would be displayed in a popup with in the page. User can apply for a reward by clicking on Apply ...
0
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0answers
40 views

How to clear Sitecore_reporting_log?

Sitecore_reporting_log How to clear the above mentioned db? The reason is the size of the db is keep on increasing, which is causing memory full. I have enabled xDB. If I clear will it affect any ...
1
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1answer
374 views

Solr Basic Auth xDB / Indexer

Working on setting up basic authentication for our Solr instance to help put some form of security for people internally who might accidentally drop an index in production. We're able to pass the ...
2
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1answer
190 views

EXM differences behavior between Sitecore 7.2 and 9.0.2

We are upgrading a custom Sitecore analytics reporting solution from Sitecore 7.2 to 9.0.2. It has the functionality of listing all the email campaign events generated by a specific registered user. ...
0
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1answer
99 views

xDB Migration Tool: "Specify the name of the connection string for the xConnect client service."

I am populating the "xConnect Client Endpoint", path: /sitecore/system/Data Exchange/xDB Data Migration 8x to 9 Branch/Endpoints/Providers/xConnect/xConnect Client Endpoint The guide mentions, "In ...
1
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1answer
579 views

EXM can't track Opens rate or Clicks rate

I tried to send Email Campaign with first name ,last name and some other fields and I've received emails but still sent email campaign in reports return 0 although I opened email which I received and ...
0
votes
1answer
57 views

Dynamic CRM contacts are appearing in Xdb.Collection sql table but not appearing in experience profile

When I sync CRM contacts to Sitecore by running Dynamics Contacts to xConnect Sync pipeline batch, I can see contacts in Xdb.Collection SQL table, but not in Sitecore Experince Profile. Is this ...
1
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1answer
239 views

Missing VisitorIndentification.js script randomly when loading with Azure CDN

I am running 2 Sitecore CD servers, the servers are load balanced on Azure and we have Azure CDN as well. The strange thing is that 2 lines of codes are randomly missing from the page response we ...
1
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0answers
161 views

How to create XConnect service in single instance from Sitecore XP1 Scaled installtion package

we are setting up QA instance and following Sitecore Vertical scaling guide from sitecore doc (https://doc.sitecore.com/developers/90/platform-administration-and-architecture/en/scale-vertically.html)....
1
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2answers
176 views

Sitecore 9.1 xDB Data Migration Tool 2.1 multi threads issue

When I start "MongoDB Contacts to xConnect Migration" pipeline with 1 thread all works fine. But when start with more then 1. I have an error after random count of processed contacts. 24104 14:15:53 ...
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3answers
2k views

Sitecore 9 Processing Server - Exception when executing agent pathAnalyzer/mapRebuildStatusCheckerAgent

I am getting below error in Processing role. Our version is sitecore 9.0.2. Anyone faced similar issues? Exception: System.AggregateException Message: One or more errors occurred. Source: mscorlib ...
0
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1answer
318 views

Connection string settings not available (tracking.contact)

I am getting below error in my sitecore application. Exception: System.InvalidOperationException Message: Connection string settings not available (tracking.contact) Source: Sitecore.Analytics....
1
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0answers
234 views

Sitecore.Shell.Applications.Analytics.TrackingField.TrackingFieldDetailsPage throws exception

We are using Sitecore 9.0.2 in PAAS and in specific environment we are getting error on OOB tracking field on all the pages We don't have Sitecore XDb in scope and XDb is not enabled. [...
7
votes
2answers
839 views

Identify with multiple identifiers

When logging users in, we want to use both a userid and the user's email as contact identifiers. // Set identifiers Tracker.Current.Session.IdentifyAs("USERID_SOURCE", "U1542658"); Tracker.Current....
0
votes
1answer
261 views

Sitecore 9.1 XDB migration issue with Mongo db connection

I have: Sitecore 9.1 Sitecore 8.2 MongoDB 3.4 xDB Data Migration Tool 2.1 I'm trying migrate analytics, I configured tenant and other things by documentations and all looks fine, also Mongo db has "...
0
votes
1answer
209 views

How do you programmatically determine which Profile Pattern has been applied to an individual rendering?

I want to provide the Profile and Pattern Card names for a particular rendering to global javascript variables on the front end. How can I programmatically lookup these values from the ...
3
votes
2answers
264 views

Tracking and identifying multiple users on the same session

Sitecore's documentation always talks about how the same person comes back to the site and is identified. How are multiple persons handled? Say that a person first enters the site (anonymous tracking)...
1
vote
2answers
91 views

How to get engagement plans that current user is enrolled in?

Sitecore Marketing Automation API defines how to enroll a contact in a plan, but doesn't mention how to get plans that current (or specified) contact is enrolled in. Is there an API for that? Sitecore ...
7
votes
1answer
107 views

What are the licensing requirements for Sitecore Universal Tracker?

What are the licensing requirements around Sitecore Universal Tracker? - Would, say, a license for xDB suffice?
1
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2answers
982 views

Where Sitecore 9 stores anonymous contacts in DB?

Where Sitecore 9 stores anonymous contacts in DB? How Sitecore create anonymous contact start to end?
4
votes
1answer
161 views

Is it normal for Sitecore to take a long time to merge contacts?

Sitecore Experience Platform 8.1 rev. 160519. I have created a customized contact identification processor for the renderLayout pipeline. if (Tracker.IsActive && Tracker....
1
vote
0answers
191 views

An error occured while downloading the index 'xdb' schema

Our Production instance is hosted in Azure and getting so many failed requests with the below error. Not sure what could be the reason An error occured while downloading the index 'xdb' schema. ...
2
votes
0answers
858 views

Sitecore XConnect XdbCollectionUnavailableException - Forbidden [duplicate]

I have installed xConnect for sitecore 9.0.2 using SIF 1.2.1 and configured it according to the documentation. I have also installed the xDB Data Migration Tools and when running the Troubleshooter ...
4
votes
1answer
3k views

The certificate was not found. Source: Sitecore.Xdb.Common.Web

This is a follow up on this question Experience Analytics fails on Sitecore 9.0.1 that does not appear to have a solution. The issue at hand is: Exception: System.InvalidOperationException ...
1
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1answer
65 views

Does enabling of historical reaggregation rebuild the reporting database?

Can I temporarily enable the historical reaggregation, in order to rebuild the reporting database, instead of going through this guide?
1
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1answer
378 views

xDB Data Migration tool fails

I'm trying to migrate the analytics data from Sitecore 8.2.4 to 9.0.2. The tool worked about 12 hours and failed with the following message: 10152 19:08:25 ERROR [Data Exchange] An error occurred ...
3
votes
1answer
141 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
2
votes
1answer
523 views

Reporting Segments table not being populated 9.0.1

I'm using Sitecore 9.0.1 and I'm following the Troubleshooting xDB data issues guide. My scenario is #2 where data is being collected but I see nothing on the Experience Analytics reports (there's ...
2
votes
0answers
137 views

Why is Path Analyzer not showing the same number of visits as Experience Analytics?

When I look at general site statistics in the Experience Analytics they seem to broadly match what our Google Analytics account tells us. But when I look in path analyzer, it seems to show far fewer ...
3
votes
1answer
333 views

Interaction facet not saving to xDB

Sitecore 9.1 I have a super simple interaction facet that I am trying to push into xDB. Below are the facet, the model, the Json representation that I put into the xConnect Models folder and the ...

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