Questions tagged [xdb]

For questions related to the Sitecore Experience Database (xDB). If you're using Sitecore 7.2 or earlier, use the `dms` tag instead.

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7
votes
1answer
509 views

Why Xdb.Collection.Shard0, Xdb.Collection.Shard1 and Xdb.Collection.ShardMapManager databases in Sitecore 9 are not Partially Contained?

I am wondering what are the reasons or maybe technical limitations all of Sitecore 9 databases to be Partially Contained except Xdb.Collection.Shard0, Xdb.Collection.Shard1 and Xdb.Collection....
0
votes
0answers
40 views

Generate report from Interaction with custom model data

I need to generate report from the custom model data saved with the interaction. I created a custom event with custom model and then trigger the action from the code based on the user behavior. For ...
2
votes
2answers
127 views

Refreshing KeyBehaviorCache after triggering a goal

Certain actions the contact does trigger goals. The triggering of the goals should be visible in the public site via profile completion. However, we're not seeing the triggered goals in the ...
1
vote
0answers
156 views

Can't create contact list

I couldn't create contacts list and getting following exception, HTTP POST URL http://x/sitecore/api/ssc/ListManagement/ContactList Exception Sitecore.XConnect.XdbSearchUnavailableException: The ...
4
votes
1answer
399 views

No user inside “Experience Profile” in Sitecore 9

In Development environment , While clicking on XProfile icon , there is no user inside "Experience Profile", I am browsing website locally with loggedin/non- loggedin user but Still no record are ...
1
vote
2answers
62 views

ContactListManager.FindById returns null for a list that exists

I am trying to access the contents of a list using the ContactListManager, but in certain contexts the FindById(listId) method returns null. This code is actually used as part of a condition in an ...
0
votes
1answer
70 views

Pipeline issue while installing Sitecore Commerce 8.2.1

I am trying to install Sitecore Commerce 8.2.1 with Sitecore 8.2 (initial release 160729). I am following the instruction at Sitecore Commerce SDN. After I install Commerce Server 11.4.153 using exe, ...
1
vote
1answer
237 views

How many times has my goal been triggered

This is somewhat related to How to view triggered goals We are working on a solution where we need to trigger an analytics goal when someone submits a form. I've got that working by triggering the ...
0
votes
0answers
83 views

Add Behavioral Profiles directly on a contact

Using Sitecore 8.2 U6 So what I want to do is iterate through 100k contacts and add pattern card(s) to the contacts. I would like to do this without requiring the users to log in or writing code to ...
0
votes
0answers
136 views

Method not found: 'System.String Automation.get_MachineName()'

I'm trying to get a newly built Sitecore 8.2 working on my computer. The code compiles, but when I try to load the site it shows the error Method not found: 'System.String Automation.get_MachineName()...
5
votes
1answer
144 views

How to create a new Sitecore Analytics report to show assets download per contact

I'm trying to create a custom report on sitecore analytics to display Assets downloaded per contact. Currently there is a report to show downloaded assets but it doesn't display who has downloaded ...
3
votes
2answers
173 views

Is there a reason xDb contact data is saved on session end vs immediately saving the data

So from my understanding it's better to use the tracker to update custom facets (or default facets) from a contact in xDb and then wait till SessionEnd to have that data saved to MongoDb. But my ...
3
votes
1answer
373 views

Sitecore XDB Reporting Database Rebuild

Does anyone know if after rebuilding the Sitecore XDB Database will Sitecore continue to update the reporting and reporting.secondary databases? Or after perform in the rebuild will Sitecore only ...
0
votes
1answer
391 views

migrating xDB data to xConnect [upgrading sitecore 8.2 to 9.0]

I am at the final step of upgrading a website from 8.2 to 9.0 i.e. migrating the analytics data from MongoDB to xConnect. I am using xDB data migration tool and following the guide provided by ...
2
votes
0answers
50 views

Cleanup Sitecore Assets Download Data

I need to remove all the old Sitecore Analytics data related to Assets/Downloads. I only need to remove these Assets related data from contacts/reports since there were some incorrect configuration ...
10
votes
1answer
259 views

Making Sitecore ignore the call to an API, while manually adding a page to the tracker

Sitecore 8.2 U4 I am working on tracking the movement of the user through my registration form. As they move from section to section, I am going to add a page to their tracker so I can see that ...
5
votes
0answers
787 views

Sitecore 9 Separate CD server - ERROR Cannot start analytics Tracker

I Installed Sitecore 9 XP1 with Separate CD and CM servers. I am getting the below error in CD: Unexpected character encountered while parsing value: <. Path '', line 0, position 0 31260 12:55:...
10
votes
1answer
447 views

Switch xDB Search indexes from SOLR to Azure Search

I need some assistance switching the xDB search indexes from SOLR to Azure Search in a Sitecore 9 vanilla install (installed using SIF). I have completed the following tasks: Added a Search Service ...
2
votes
1answer
62 views

How to get all users who registered to an outcome

My task is to create a custom report which will export into a CSV that contains the details of all the users who have downloaded report files from our site. It will include not only information about ...
7
votes
1answer
3k views

Experience Analytics fails on Sitecore 9.0.1

I am having trouble configuring the analytics engine on Sitecore 9 with a pretty standard install of Sitecore XP1. I'm using the self-signed certificates and none of the analytics graphs display ...
1
vote
0answers
62 views

Dependency between Federated Authentication and XDB

We are looking into implementing XDB for a solution which was recently upgraded to Sitecore 9.0.1 from Sitecore 8.2.2, and has a custom SSO login functionality already implemented, for user ...
1
vote
1answer
158 views

Personalisation between multiple sitecore instance with same or different subdomains

We have multiple sitecore websites hosted on their own instances with same domains below: mainsite.com siteA.mainsite.com siteB.mainsite.com (with authentication enabled) siteC.mainsite.com And ...
1
vote
0answers
486 views

Enable Sitecore.Analytics.Tracking.Database.config on CM?

We need to regularly run a custom task to sync contacts in xDB from an external contacts list. It appears that we should use Sitecore's Analytics API to do this, and we think the task should run on ...
6
votes
1answer
412 views

sitecore_analytics_index on Sitecore 9

While troubleshooting issues with the Experience Profile results on a 9.0.1 recently installed instance (PaaS), I've noticed the below setting on Sitecore.ExperienceProfile.config. <!-- Name of ...
5
votes
0answers
577 views

Sitecore Analytics Exceptions with mongoDB Failure

Overview During a disaster recovery test of our environment we make mongoDB unavailable to Sitecore with the expectation that Sitecore will continue to function normally due to the Configuration ...
1
vote
0answers
168 views

Get contact from xDB without identifier

I need to retrieve a contact from xDB, but I don't have that contact's identifier. Normally I would do it like this: ContactRepository contactRepo = Sitecore.Configuration.Factory.CreateObject("...
1
vote
1answer
348 views

Read Contact for xConnect pipeline returns “No entities were read from xConnect”

I installed Sitecore Connect for Salesforce 2.0.1 and I set up environment using manual for 2.0.1. However, after starting Pipeline Batch "xConnect Contacts to Salesforce Sync" I get info message ...
1
vote
1answer
238 views

WFFM how to remove a “Register a Goal” save action

How can I remove the disabled "Register a Goal" save actions from a WFFM form? For some reason, some of our Form items have this save action and I want to remove it, but cannot see how to do that. I ...
0
votes
1answer
126 views

How to get the identifier of a contact programmatically [duplicate]

In Sitecore 8 it used to be very simple to get the identifier of a contact in code, with this method "contact.Identifiers.Identifier". This seems to be no longer the case in Sitecore 9. Does anyone ...
2
votes
1answer
637 views

Tracker.Current is not initialized error, despite Xdb.Enabled being turned off

We are seeing the error Tracker.Current is not initialized appearing in our logs, despite the fact that we have Xdb.Enabled set to false and Xdb.Tracking.Enabled set to true (we are using some basic ...
1
vote
1answer
44 views

Updating xDB on async mode on Sitecore 8.2 update 4

We are pushing the customer details into xDB when they login. The problem is we may have times where more than 5k customers could be accessing the site at the same time, So I don't want updating xDB ...
2
votes
2answers
558 views

No known predicate type could be determined from Sitecore.Analytics.OmniChannel Error while creating a Goal item

I'm using Sitecore 9.0.1 and I also confirmed that all analytics are working. However, after creating new Goal item and rendering some live pages to gather analytics data, it shows this error. I ...
1
vote
2answers
243 views

Session object cannot be deserialized

I'm getting the following error in my logs and at the same time experiencing data loss into xDB. This is on Sitecore 8.2 update 5. My logs show following error: 9612 11:44:56 WARN Failed to ...
5
votes
1answer
101 views

How to update XDB with customer details in a separate thread

I noticed the call to update the customer details onto xDB is taking considerable amount of time so I would like to do it in a separate thread so that application does not have to wait until the ...
3
votes
1answer
443 views

Custom tokens in EXM not filled

I'm trying to create a marketing automation EXM campaign with custom-made tokens in the e-mails. To this end, we're importing contacts from a CSV into the xDB and reading them with a custom dispatcher ...
4
votes
4answers
3k views

Report DB is empty - no data being collected

I installed Sitecore 9 on my local machine having CM and CD together and Solr and xConnect are working fine. However, there is no data in all xMarketing features (such as Experience Analytics, profile,...
2
votes
1answer
216 views

Display Custom Contact Facet data under one report in Sitecore 8.2

I have data stored under a custom contact facet in xDB in Sitecore 8.2. I need to display those custom facets information under a single report. I know I can add this info into Experience Profile. ...
0
votes
1answer
31 views

Reset Existing xDB Contacts Pipeline Dynamics Plugin not resetting values on xdb

I'm using Data Exchange Framework 1.4.1 (rev. 170818) and Dynamics CRM Connect 1.4.1 (rev. 170818). The Reset Existing xDB Contacts Pipeline doesn't remove marketing lists values from the xDB ...
2
votes
0answers
33 views

Contact session transfer on failover

I've been reading about contact session transfering on sc 8.2 and 9.0.1 and I'm wondering of what's the expected behaviour when Sitecore tries to transfer a session between clusters and one doesn't ...
-3
votes
2answers
366 views

Sitecore 9 update 1: when to choose Mongo not SQL for xDB? [duplicate]

Can someone suggest when should I choose Mongo and not default SQL for xDB with Sitecore 9 update 1?
6
votes
1answer
345 views

Remove historical data from xDB Sitecore 9

For Sitecore 6 to 8 on market place is a great tool to manage contacts/interactions from xDB. (https://marketplace.sitecore.net/en/Modules/Analytics_Database_Manager.aspx ) This module is obsolete ...
4
votes
4answers
1k views

Sitecore 9 update 1 xDB Data Migration Tool Pipeline Batch Extremely slow/hangs

We have Sitecore 9 Update 1 installed successfully. Both of the below services work fine. Sitecore xConnect Search Indexer Sitecore Marketing Automation Engine All required databases are installed ...
1
vote
1answer
143 views

Experience Profile interaction visits include notfound.aspx in Sitecore 9 with SXA 1.5

My Experience Profile is recording lot of results for page visits to sitecore/service/notfound.aspx Page Events Page not found /sitecore/service/notfound.aspx 6 min page view /sitecore/...
1
vote
2answers
397 views

How to disable analytics for media request analytics failed Exception: System.InvalidOperationException

Basically, I disabled xDB fully on web site, but I still see errors from Analytics ERROR Media request analytics failed Exception: System.InvalidOperationException Message: Tracker.Current is not ...
0
votes
1answer
98 views

Where has Tracker.CurrentVisit.Profiles migrated to?

I see a lot of examples around where people are using Tracker.CurrentVisit.Profiles in their code. Those examples seem to be using older versions of Sitecore. Does anyone know where that collection ...
11
votes
1answer
314 views

Excluding IPs from analytics, but keeping personalization.

I want to exclude some groups of internal users from analytics, but keep the website personalized for them (and gather data for future personalization). I tried 2 approaches and none of them worked: ...
1
vote
2answers
349 views

Sitecore hangs when adding SXA tenant

I've recently installed SXA (and its dependencies). When I right-click on Content, choose Insert Tenant, enter a name and click OK, it just sits there forever with the "running script" progress bar. ...
7
votes
3answers
849 views

Profile score data not getting updated Sitecore 9

I am trying to update Profile data through C#. But I don't see the values getting updated in the profile of the user, below is my code for updating values. if (!Tracker.IsActive || Tracker.Current ==...
7
votes
3answers
2k views

Profile data is not saving in Experience Profile

I am trying to save the data to the Experience Profile when the user submits the form, but the data is not getting displayed in the dashboard. Below is my code for storing data: public void ...
1
vote
0answers
218 views

Tracker.Current.Session.Identify error :The given key was not present in the dictionary

In my Sitecore application, I've created custom facet (it has simple fields and object lists). I identify the user by the method: try { if (Tracker.IsActive) { Tracker.Current....