For 404 page, for not found files or items, Sitecore has out-of-box setting - <setting name="RequestErrors.UseServerSideRedirect" value="true" /> Make sure, you define your physical 404 page in below setting - <setting name="ItemNotFoundUrl" value="/sitecore/service/notfound.aspx" /> If you have the 404 in Sitecore content tree, you can refer blog - http://sitecoreblog.patelyogesh.in/2013/06/handle-404-page-not-found-in-sitecore.html For 500, you can do below configurations in web.config file - <customErrors mode="RemoteOnly" redirectMode="ResponseRewrite" defaultRedirect="~/500.aspx"> <error statusCode="404" redirect="~/404.aspx"/> <error statusCode="500" redirect="~/500.aspx"/> </customErrors>