When I load up the experience profile this is what I see: [![enter image description here][1]][1] This is the error immediately when I load the experience profile page. Tried to find other solutions online but found none: 2021-09-29 11:57:02.443 +08:00 [Error] Sitecore.XConnect.Operations.XdbSearchOperation`1[Sitecore.XConnect.Contact]: Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0. at Newtonsoft.Json.JsonTextReader.ParseValue() at Sitecore.Xdb.Collection.Search.Solr.SolrResults.JsonResultsParser.ParseSearchResponse[TSolrResult](JsonTextReader reader) at Sitecore.Xdb.Collection.Search.Solr.SolrResults.JsonResultsParser.<ParseSearchResponseWithCursorMark>d__3`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Collection.Search.Solr.SolrReader.<ExecuteQuery>d__14`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Collection.Search.Solr.SolrReader.<GetSearchResults>d__13`2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Collection.Search.Solr.SolrReader.<SearchContacts>d__10.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Collection.Repository.<SearchContacts>d__11.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Collection.RepositoryCountersDecorator.<SearchContacts>d__8.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at Sitecore.XConnect.Service.RepositorySearchInvoker.<Execute>d__7.MoveNext() 2021-09-29 11:57:02.455 +08:00 [Error] ["XdbContextLoggingPlugin"] XdbContext Batch Execution Exception Newtonsoft.Json.JsonReaderException: Unexpected character encountered while parsing value: <. Path '', line 0, position 0. at Newtonsoft.Json.JsonTextReader.ParseValue() at Sitecore.Xdb.Collection.Search.Solr.SolrResults.JsonResultsParser.ParseSearchResponse[TSolrResult](JsonTextReader reader) at Sitecore.Xdb.Collection.Search.Solr.SolrResults.JsonResultsParser.<ParseSearchResponseWithCursorMark>d__3`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Collection.Search.Solr.SolrReader.<ExecuteQuery>d__14`1.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Collection.Search.Solr.SolrReader.<GetSearchResults>d__13`2.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Collection.Search.Solr.SolrReader.<SearchContacts>d__10.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Collection.Repository.<SearchContacts>d__11.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Collection.RepositoryCountersDecorator.<SearchContacts>d__8.MoveNext() --- End of stack trace from previous location where exception was thrown --- at System.Runtime.ExceptionServices.ExceptionDispatchInfo.Throw() at Sitecore.XConnect.Service.RepositorySearchInvoker.<Execute>d__7.MoveNext() [1]: https://i.sstatic.net/rRUwj.png