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Updating interaction facets is definitely something that has been discussed but at the current time it is a product decision to keep these consistent. If you wish to 'change' the value of an interaction, you need to delete the existing one and create a new one. (This leads to the next problem where you cannot currently delete a single interaction via the API)...


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When contact interacts with a brand/medium/organization, either online or offline, that particular action or point is known as Interaction. In Sitecore, Interactions are represented by the Sitecore.XConnect.Interaction class and must have at least one event. When you create an interaction, you need to pass ChannelId, Initiatorand UserAgent mandatory ...


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