George Tucker
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Azure Redis Cache, is it necessary for Sitecore?
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15 votes

Azure Redis cache is the default session provider Sitecore 9.0 will use in Azure Paas. Out of the box, Azure Redis Cache will be configured and used by Sitecore. Sitecore uses this session provider ...

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Identity server container fails to launch due to license error using headless Getting Started project in Sitecore 10 docker
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9 votes

Have you previously worked with older versions of Sitecore with Docker? If so, you may still have an environment variable floating around with an invalid license. The getting started project appears ...

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Automation Engine activity type not retrieving custom facet
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5 votes

The Marketing Automation engine requires you to define custom facets that will be available when the contact is evaluated. You will need to patch in your custom facet to the IncludeFacetNames section ...

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Redis timeout errors in Azure PaaS
5 votes

It's not entirely clear if this is happening under load, but there are a number of troubleshooting steps and configuration changes you can make to optimise your Sitecore implementation with ...

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How to verify if Sitecore JSS is installed correctly
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4 votes

Although a little counter intuitive, this does seem like the expected response to verify the server components are installed correctly. The server should return a 400 with an invalid API key such as "...

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Sitecore 9 in Azure PaaS : Add Application Insights SDK
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4 votes

The default Paas installation packages will have Application insights enabled by default, so you should not have to configure anything further in Visual Studio for them to send telemetry to App ...

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Deployment of dianoga or dianoga.imagemagic to Test environment
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4 votes

The easiest way to deploy Dianoga is via nuget with your solution. As long as you add the Nuget package and your build pipeline is doing a Nuget restore as part of the deployment, then the resulting ...

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Unable to resolve service for type 'Sitecore.EmailCampaign.Cd.Services.IClientApiService'
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3 votes

You won't be able to resolve the IClientApiService from DI on a CM out of the box as the services are not registered (by design). The ClientApiService is essentially a wrapper to handle common ...

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What does connection strings look like when we use failover group on Azure?
2 votes

When you add a failover group to an Azure SQL Server, you'll define the Primary and Secondary servers and then be able to configure which databases are included/excluded from the failover group. Once ...

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JSS + Sitecore Forms: "unable to verify the first certificate"
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1 votes

This issue occurs due to Node not trusting certificates added to Windows root Certificate Authority list. If you're using https with Sitecore locally, it's likely you'll need to whitelist that ...

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Not a valid email address
1 votes

The EXM.EmailValidationRegex setting is used by EXM in 9.0+ at the time of dispatch. So it should be a valid regex that would validate the email addresses according to your needs. I think the ...

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Contacts not enrolling in Automation Plan in XP Scaled topology
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1 votes

This sounds like the Marketing Automation Engine webjob is not running properly. This is an executable that, in Azure Paas, runs as a webjob in the MAops app service (for XP Scaled topologies) and ...

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Can SC_TICKET* keys be purged from the Properties table, and have tickets been moved elsewhere?
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1 votes

A little background. The CleanupAuthenticationTicketsAgent should be cleaning up any expired tickets for you. But due to a bug in 9.0.x, this probably isn't happening. This is alluded to in the SSE ...

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Report DB is empty - no data being collected
1 votes

It does sound like there is a problem with your aggregation tasks. Is this a clean 9 (9.0.1?) install or an upgrade? As noted in a previous answer, don't expect to see anything in Experience profile ...

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