Timeline for How does Sitecore EXM track the Email Opens Rate?
Current License: CC BY-SA 4.0
9 events
| when toggle format | what | by | license | comment | |
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| Sep 25, 2018 at 4:36 | comment | added | Pete Navarra | Ashish, posted some more detail, sorry about the delay in getting that completely updated. @JacobNielsen thanks for the editing help. There was only so much I could recall from memory when I typed the original answer out on my phone. | |
| Sep 25, 2018 at 4:36 | history | edited | Pete Navarra | CC BY-SA 4.0 |
added 918 characters in body
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| Sep 24, 2018 at 16:38 | vote | accept | Ashish Bansal | ||
| Sep 24, 2018 at 12:18 | comment | added | Ashish Bansal | Thanks Jacob, Now its all clear to me, I can see the handler named "RegisterEmailOpened.ashx" in the HTML of the email | |
| Sep 24, 2018 at 11:29 | comment | added | Jacob Nielsen | @AshishBansal I've edited the answer to answer part of your question. You're not required to click anything in the email body, just open the email. You may have to allow your email client to download pictures though. | |
| Sep 24, 2018 at 11:28 | history | edited | Jacob Nielsen | CC BY-SA 4.0 |
clarified how tracking pixel is added
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| Sep 24, 2018 at 10:41 | comment | added | Ashish Bansal | Pete Thanks for the information but I am Unable to find the Pixel information with link to RegisterOpen.aspx, is it something EXM dynamically add at the time of sending email? can you please help me to find that information, So I can manually Add that Information. 2nd Point is - is it required to click on the email body in order to track the email open rate? for example- if I just open the email, and not do any-action on the email, will it track as "open email" | |
| Sep 23, 2018 at 23:09 | history | edited | Pete Navarra | CC BY-SA 4.0 |
added 122 characters in body
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| Sep 23, 2018 at 19:31 | history | answered | Pete Navarra | CC BY-SA 4.0 |