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Mark Cassidy
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Sitecore Commerce 9 Promotions - Private Coupons Generated work for multiple accounts (but they shouldn't)

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It seems that private promotion coupons aren't working on our site likeas I expected based on the documentation   

(https://doc.sitecore.com/users/90/sitecore-experience-commerce/en/work-with-promotions.html) “A private coupon is a discount code that is assigned to a single customer.”).A private coupon is a discount code that is assigned to a single customer.

My understanding is that I am supposed to be able to generate a specific number of codes that start and end with a prefix and suffix I set, and give each one of the codes to one specific customer, and the code will then be tied to their account. However, the private codes I created appear to work just like a normal public code and give anyone who uses them the discount if the same code is input by multiple users.

Has anyone run into this?

Thanks!

It seems that private promotion coupons aren't working on our site like I expected based on the documentation  (https://doc.sitecore.com/users/90/sitecore-experience-commerce/en/work-with-promotions.html) “A private coupon is a discount code that is assigned to a single customer.”). My understanding is that I am supposed to be able to generate a specific number of codes that start and end with a prefix and suffix I set, and give each one of the codes to one specific customer, and the code will then be tied to their account. However, the private codes I created appear to work just like a normal public code and give anyone who uses them the discount if the same code is input by multiple users.

Has anyone run into this?

Thanks!

It seems that private promotion coupons aren't working on our site as I expected based on the documentation 

(https://doc.sitecore.com/users/90/sitecore-experience-commerce/en/work-with-promotions.html) A private coupon is a discount code that is assigned to a single customer.

My understanding is that I am supposed to be able to generate a specific number of codes that start and end with a prefix and suffix I set, and give each one of the codes to one specific customer, and the code will then be tied to their account. However, the private codes I created appear to work just like a normal public code and give anyone who uses them the discount if the same code is input by multiple users.

Has anyone run into this?

Thanks!

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Amy
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Sitecore Commerce 9 Promotions - Private Coupons Generated work for multiple accounts (but they shouldn't)

It seems that private promotion coupons aren't working on our site like I expected based on the documentation (https://doc.sitecore.com/users/90/sitecore-experience-commerce/en/work-with-promotions.html) “A private coupon is a discount code that is assigned to a single customer.”). My understanding is that I am supposed to be able to generate a specific number of codes that start and end with a prefix and suffix I set, and give each one of the codes to one specific customer, and the code will then be tied to their account. However, the private codes I created appear to work just like a normal public code and give anyone who uses them the discount if the same code is input by multiple users.

Has anyone run into this?

Thanks!