Timeline for Experience analytics graph is not loading in Sitecore 10.2
Current License: CC BY-SA 4.0
11 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Jan 12, 2023 at 5:02 | vote | accept | Astle | ||
| Jan 12, 2023 at 4:59 | answer | added | Astle | timeline score: 0 | |
| Jan 2, 2023 at 15:43 | comment | added | Gatogordo | Check the logs of your cd and all the xdb instances. Seen this issue before related to config issues (thumbprints and such) which caused no data in the xdb. | |
| Dec 31, 2022 at 6:37 | review | Suggested edits | |||
| Dec 31, 2022 at 10:19 | |||||
| Dec 29, 2022 at 8:20 | comment | added | Kamil C | Try to turn on Debug level logging on your CM/CD and then check logs. Some of the analytics calls can be seen only like that. Is it hosted on PaaS or VM? Can you check logs for Reporting role? Are all certificates correct? himynameistim.com/blog/debugging-sitecore-9-analytics-issues | |
| Dec 28, 2022 at 16:32 | answer | added | Kate Orlova | timeline score: 1 | |
| Dec 28, 2022 at 12:54 | comment | added | Astle | I don't see any errors in that dashboard and CM server logs. We can see the graph in our lower environment by using the upgraded reporting database. I have already tried the steps given in those link, which suggested by sitecore team in the ticket created with them. | |
| Dec 28, 2022 at 9:26 | comment | added | Kate Orlova | What is your original Sitecore version? See the detailed Upgrade Guide here: sitecoredev.azureedge.net/~/media/… for additional steps you have to undertake for your xDB configuration and data during the upgrade depending on your current version | |
| Dec 28, 2022 at 5:57 | comment | added | Gaurav Agarwal | Check these - sitecore.stackexchange.com/questions/28052/… tothecore.sk/2018/07/11/… | |
| Dec 28, 2022 at 5:40 | comment | added | Gaurav Agarwal | can you see some errors there? | |
| Dec 28, 2022 at 5:16 | history | asked | Astle | CC BY-SA 4.0 |