Timeline for How to check if contact has ever opened specific EXM email?
Current License: CC BY-SA 3.0
6 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Feb 14, 2017 at 10:33 | vote | accept | Volodymyr Hil | ||
| Feb 13, 2017 at 13:21 | comment | added | Mark Cassidy♦ | You can combine it differently then. First use "where the current user is in any state in the specific engagement plan (point to your message plan" AND "except where the current is in the [message unopened] state in the specific engagement plan". | |
| Feb 13, 2017 at 12:22 | comment | added | Volodymyr Hil | You don't seem to read what I'm trying to say :) First, pointing to 'Message Opened' is incorrect because if contact opens the email and then does some action it will be moved to next state which is 'Clicked Through Message'. So my variant with using "Message Unopened" state works better (I can negate the condition). Second, I still think this is not good approach for checking this condition. But it seems to work, and I will keep it for now. | |
| Feb 11, 2017 at 0:57 | comment | added | Rey Rahadian | @VolodymyrHil as Mark pointed out you should point it to the "Message Opened" instead of checking the contact is not in "Message Unopened" state. Seems a straight forward approach. | |
| Feb 10, 2017 at 9:33 | comment | added | Volodymyr Hil | Yes, that's what I'm doing, but I think that is not very good way to go... Will keep it for now. | |
| Feb 8, 2017 at 19:24 | history | answered | Mark Cassidy♦ | CC BY-SA 3.0 |