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sukesh
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Someone helped me with the fix and I would like to share it here.

Check the image in the media library. It should be "shared".enter image description here

In my case, it wasn't. Don't know why. In quick info the template was

/sitecore/templates/System/Media/Versioned/Jpeg

Changing the template to

/sitecore/templates/System/Media/Unversioned/Jpeg

fixed it.

UPDATE:

If you have many affected media items, here is a powershell script. This script, will change the pdf template of items inside a parent folder.

  /*
  1. set master DB as the context database  
  2. Give the target template path (use only template specific subpath)  
  3. Parent folder path  
  4. ($_.TemplateName -eq "Pdf") - name of the source template in quotes.
  */ 


$master = [Sitecore.Configuration.Factory]::GetDatabase("master");
 
$entryTemplate = $master.Templates["System/Media/Unversioned/Pdf"];
 
cd master:"\media library\Files\Test";
 
Get-ChildItem -recurse | ForEach-Object { if ($_.TemplateName -eq "Pdf") { $_.ChangeTemplate($entryTemplate) } };

Someone helped me with the fix and I would like to share it here.

Check the image in the media library. It should be "shared".enter image description here

In my case, it wasn't. Don't know why. In quick info the template was

/sitecore/templates/System/Media/Versioned/Jpeg

Changing the template to

/sitecore/templates/System/Media/Unversioned/Jpeg

fixed it.

Someone helped me with the fix and I would like to share it here.

Check the image in the media library. It should be "shared".enter image description here

In my case, it wasn't. Don't know why. In quick info the template was

/sitecore/templates/System/Media/Versioned/Jpeg

Changing the template to

/sitecore/templates/System/Media/Unversioned/Jpeg

fixed it.

UPDATE:

If you have many affected media items, here is a powershell script. This script, will change the pdf template of items inside a parent folder.

  /*
  1. set master DB as the context database  
  2. Give the target template path (use only template specific subpath)  
  3. Parent folder path  
  4. ($_.TemplateName -eq "Pdf") - name of the source template in quotes.
  */ 


$master = [Sitecore.Configuration.Factory]::GetDatabase("master");
 
$entryTemplate = $master.Templates["System/Media/Unversioned/Pdf"];
 
cd master:"\media library\Files\Test";
 
Get-ChildItem -recurse | ForEach-Object { if ($_.TemplateName -eq "Pdf") { $_.ChangeTemplate($entryTemplate) } };
Source Link
sukesh
  • 3.3k
  • 3
  • 29
  • 78

Someone helped me with the fix and I would like to share it here.

Check the image in the media library. It should be "shared".enter image description here

In my case, it wasn't. Don't know why. In quick info the template was

/sitecore/templates/System/Media/Versioned/Jpeg

Changing the template to

/sitecore/templates/System/Media/Unversioned/Jpeg

fixed it.