When a user submits's a form on the contact us page, I am creating a contact in xDB as:
try
{
//Identify the user
Tracker.Current.Session.Identify(model.Email);
//get the contact
var contact = Tracker.Current.Session.Contact;
if (contact != null)
{
//Update contact
SitecoreContactManager.UpdateXdbContact(model.Email, model.FirstName, model.LastName, model.Phone);
}
else
{
//Create contact
Tracker.Current.Session.Contact = SitecoreContactManager.GetXdbContact(model.Email);
}
}
catch (Exception exception)
{
Sitecore.Diagnostics.Log.Error($"error in creating or updating contact for identifier {model.Email}", exception, this);
}
this works well locally and on DEV but in live, it is throwing an error as :
Exception: System.InvalidOperationException Message: this.Interaction
should not be null Source: Sitecore.Analytics at
Sitecore.Analytics.Tracking.StandardSession.Identify(String userName)
at
uk.co.biggroup.www.api.ContactFormController.CreateUpdateContactInXdb(FormDetailsModel
model)
I have checked the connections to mongo databases and compared the Sitecore/admin/showconfig.aspx, I could not able to see anything obvious.
- I have checked the connections to mongo databases(I can see data in there)
- I have rebuild reporting database.
- compared the Sitecore/admin/showconfig.aspx of DEV and LIVE, I could not able to see anything obvious.
Did anyone experience this issue before?
