Skip to main content
Sitecore

Return to Question

Update title with more relevant content
Link
Arvind Gehlot
Arvind Gehlot
  • 2.9k
  • 2
  • 21
  • 49

Could not get item with id exception when opening a page with Experience Editor Error

please share the detailed screen shit with ribbon. and full image from content editor with path. it seems you have added version share details for the same. Question is not having proper information.
Source Link
edit approved May 17, 2018 at 19:02
NSP
edit approved May 17, 2018 at 19:02
NSP
  • 362
  • 1
  • 10

We are seeingfacing an odd error when opening a page in Experience Editor:

An error occurred. [Log message: Could not get item with id:{EA2F948D-613B-4392-837E-96FC933FEFE1} from database:master]

enter image description here

The GUID listed, is the GUID of the page and comes up when you search for the item, so not sure what is causing the error. The error occurs on multiple pages with the GUID for the item. This error occurs within our test environment, but our dev environment is ok. Currently running 8.2 update 6 (rev. 171121) and SXA 1.6,

enter image description here

Here is a snipit of the logs that are showing the error, there are about a dozen or so of these errors that repeatthe error is logged multiple times. Any suggestions on, what could be causing the issue?

2212 12:16:53 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.EnableDesigning.CanDesign.GetState() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.Common.ToggleCapabilityRequest.GetControlState() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorControlStateRequest1.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest1.Process(RequestArgs requestArgs)

6704 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.XA.Foundation.Editing.Requests.CheckLimitedDevice.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

6928 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_DeviceItem() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.SelectDevice.DeviceIconLabelRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

4084 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ContentTesting.Requests.ExperienceEditor.ItemHasActiveTestRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

We are seeing an odd error when opening a page in Experience Editor:

An error occurred. [Log message: Could not get item with id:{EA2F948D-613B-4392-837E-96FC933FEFE1} from database:master]

enter image description here

The GUID listed is the GUID of the page and comes up when you search for the item, so not sure what is causing the error. The error occurs on multiple pages with the GUID for the item. This error occurs within our test environment, but our dev environment is ok. Currently running 8.2 update 6 (rev. 171121) and SXA 1.6,

enter image description here

Here is a snipit of the logs that are showing the error, there are about a dozen or so of these errors that repeat. Any suggestions on what could be causing the issue?

2212 12:16:53 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.EnableDesigning.CanDesign.GetState() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.Common.ToggleCapabilityRequest.GetControlState() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorControlStateRequest1.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest1.Process(RequestArgs requestArgs)

6704 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.XA.Foundation.Editing.Requests.CheckLimitedDevice.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

6928 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_DeviceItem() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.SelectDevice.DeviceIconLabelRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

4084 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ContentTesting.Requests.ExperienceEditor.ItemHasActiveTestRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

We are facing an odd error when opening a page in Experience Editor:

An error occurred. [Log message: Could not get item with id:{EA2F948D-613B-4392-837E-96FC933FEFE1} from database:master]

enter image description here

The GUID listed, is the GUID of the page and comes up when you search for the item, so not sure what is causing the error.

enter image description here

Here is a snipit of the logs that are showing the error, the error is logged multiple times. Any suggestions, what could be the issue?

2212 12:16:53 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.EnableDesigning.CanDesign.GetState() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.Common.ToggleCapabilityRequest.GetControlState() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorControlStateRequest1.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest1.Process(RequestArgs requestArgs)

6704 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.XA.Foundation.Editing.Requests.CheckLimitedDevice.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

6928 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_DeviceItem() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.SelectDevice.DeviceIconLabelRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

4084 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ContentTesting.Requests.ExperienceEditor.ItemHasActiveTestRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

added 199 characters in body
Source Link
Adam Christians
Adam Christians
  • 1
  • 5

We are seeing an odd error when opening a page in Experience Editor:

An error occurred. [Log message: Could not get item with id:{EA2F948D-613B-4392-837E-96FC933FEFE1} from database:master]

enter image description here

The GUID listed is the GUID of the page and comes up when you search for the item, so not sure what is causing the error. The error occurs on multiple pages with the GUID for the item. This error occurs within our test environment, but our dev environment is ok. Currently running 8.2 update 6 (rev. 171121) and SXA 1.6,

enter image description here

Here is a snipit of the logs that are showing the error, there are about a dozen or so of these errors that repeat. Any suggestions on what could be causing the issue?

2212 12:16:53 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.EnableDesigning.CanDesign.GetState() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.Common.ToggleCapabilityRequest.GetControlState() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorControlStateRequest1.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest1.Process(RequestArgs requestArgs)

6704 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.XA.Foundation.Editing.Requests.CheckLimitedDevice.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

6928 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_DeviceItem() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.SelectDevice.DeviceIconLabelRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

4084 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ContentTesting.Requests.ExperienceEditor.ItemHasActiveTestRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

We are seeing an odd error when opening a page in Experience Editor:

An error occurred. [Log message: Could not get item with id:{EA2F948D-613B-4392-837E-96FC933FEFE1} from database:master]

enter image description here

The GUID listed is the GUID of the page and comes up when you search for the item, so not sure what is causing the error.

enter image description here

Here is a snipit of the logs that are showing the error, there are about a dozen or so of these errors that repeat. Any suggestions on what could be causing the issue?

2212 12:16:53 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.EnableDesigning.CanDesign.GetState() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.Common.ToggleCapabilityRequest.GetControlState() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorControlStateRequest1.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest1.Process(RequestArgs requestArgs)

6704 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.XA.Foundation.Editing.Requests.CheckLimitedDevice.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

6928 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_DeviceItem() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.SelectDevice.DeviceIconLabelRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

4084 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ContentTesting.Requests.ExperienceEditor.ItemHasActiveTestRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

We are seeing an odd error when opening a page in Experience Editor:

An error occurred. [Log message: Could not get item with id:{EA2F948D-613B-4392-837E-96FC933FEFE1} from database:master]

enter image description here

The GUID listed is the GUID of the page and comes up when you search for the item, so not sure what is causing the error. The error occurs on multiple pages with the GUID for the item. This error occurs within our test environment, but our dev environment is ok. Currently running 8.2 update 6 (rev. 171121) and SXA 1.6,

enter image description here

Here is a snipit of the logs that are showing the error, there are about a dozen or so of these errors that repeat. Any suggestions on what could be causing the issue?

2212 12:16:53 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.EnableDesigning.CanDesign.GetState() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.Common.ToggleCapabilityRequest.GetControlState() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorControlStateRequest1.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest1.Process(RequestArgs requestArgs)

6704 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.XA.Foundation.Editing.Requests.CheckLimitedDevice.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

6928 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_DeviceItem() at Sitecore.ExperienceEditor.Speak.Ribbon.Requests.SelectDevice.DeviceIconLabelRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

4084 12:16:56 ERROR Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Exception: System.InvalidOperationException Message: Could not get item with id:%7bEA2F948D-613B-4392-837E-96FC933FEFE1%7d from database:master Source: Sitecore.ExperienceEditor.Speak at Sitecore.ExperienceEditor.Speak.Server.Contexts.ItemContext.get_Item() at Sitecore.ContentTesting.Requests.ExperienceEditor.ItemHasActiveTestRequest.ProcessRequest() at Sitecore.ExperienceEditor.Speak.Server.Requests.PipelineProcessorRequest`1.Process(RequestArgs requestArgs)

Source Link
Adam Christians
Adam Christians
  • 1
  • 5