Timeline for Anchor tag not scrolling in EXM Generated in Outlook and GMail
Current License: CC BY-SA 3.0
7 events
| when toggle format | what | by | license | comment | |
|---|---|---|---|---|---|
| Aug 31, 2018 at 6:15 | vote | accept | Gulam Ali | ||
| Aug 31, 2018 at 6:15 | answer | added | Gulam Ali | timeline score: 0 | |
| Dec 21, 2017 at 21:48 | comment | added | Pete Navarra |
I will turn this into an answer, but EXM tries to rewrite all anchor tags when sending emails. This occurs in the <modifyHyperlink> pipeline. My suspicion is that this pipeline is not expecting # an anchor link, and therefore rewrites it as an empty href. I think you can add a processor to that pipeline to check for that type of link, and if found, just ignore the link rewrite. This is just a guess at the moment.
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| Dec 21, 2017 at 14:58 | comment | added | Gulam Ali | When I paste the static HTML in rendering component and send through the EXM. It's working in OUTLOOK and GMAIL. It means that it's not OUTLOOK or GMAIL issue. | |
| Dec 21, 2017 at 14:53 | comment | added | Vlad Iobagiu | you can try to add : <a name="Article_02" href="#Article_01"><span>Article</span></a> | |
| Dec 21, 2017 at 14:52 | comment | added | Vlad Iobagiu | looks like this is not a EXM problem, is a gmail issue . campaignmonitor.com/blog/email-marketing/2010/11/… | |
| Dec 21, 2017 at 14:45 | history | asked | Gulam Ali | CC BY-SA 3.0 |