I am sending email from Sitecore EXM 3.3. The email has a list of the Article as links on top and detailed articles list are at the bottom of the email. When user will click on an article link, the page should scroll to specific article item.

Article Anchor List code is being rendered by EXM as (HREF is being auto-generated)

<a style="color: #666666; display: block; text-decoration: none;" href="#Article_01">Article 01</a>

<a style="color: #666666; display: block; text-decoration: none;" href="#Article_02">Article 02</a>

And the bottom Article list is being rendered by EXM as

<a name="Article_01" href=""></a>

<a name="Article_02" href=""></a>

I have changed href="" to href="#" and removed href also. But it's not working. Every article has Image and text also.

The HTML code is working fine in all Browsers but not working in Outlook and Gmail Client.

Thanks a lot.

  • looks like this is not a EXM problem, is a gmail issue . campaignmonitor.com/blog/email-marketing/2010/11/… Dec 21, 2017 at 14:52
  • you can try to add : <a name="Article_02" href="#Article_01"><span>Article</span></a> Dec 21, 2017 at 14:53
  • When I paste the static HTML in rendering component and send through the EXM. It's working in OUTLOOK and GMAIL. It means that it's not OUTLOOK or GMAIL issue.
    – Gulam Ali
    Dec 21, 2017 at 14:58
  • I will turn this into an answer, but EXM tries to rewrite all anchor tags when sending emails. This occurs in the <modifyHyperlink> pipeline. My suspicion is that this pipeline is not expecting # an anchor link, and therefore rewrites it as an empty href. I think you can add a processor to that pipeline to check for that type of link, and if found, just ignore the link rewrite. This is just a guess at the moment. Dec 21, 2017 at 21:48

1 Answer 1


Anchor target was not working with name property in Outlook. But it is working when I add id and name property together in acnhor.

Working Anchor link <a id="Article_01" name="Article_01" />

Thanks to all for all answers.

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