I installed Data Exchange Framework, Sitecore Provider for Data Exchange Framework, and Dynamics CRM Provider for Data Exchange Framework (all 1.2.0 rev 161212) in my Sitecore instance. I have tested the connection and confirmed that a connection with Dynamics CRM is established. enter image description here

And when I'll try to run a pipeline batch, the Run Pipeline Batch is grayed out (disabled) and can't be clicked for every pipeline batch. enter image description here

This is strange because I had this working once in a different instance with same versions installed (I was able to sync Accounts aside from the default Contacts etc). But when I created another and another one, both buttons are disabled. I've followed the walkthrough but this is really bothering me for almost two days now. Thanks a lot for your help!


When you create a new tenant it is disabled by default.

You need to enable it. On the tenant item on Administration section you have a checkboxfield Enabled

Please see below image:

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You can enabled or disabled a single pipeline batch.

On the pipeline batch processor item on Administration section you have a checkboxfield Enabled Please verify if is enabled, maybe someone else disabled it.

enter image description here

  • Oh my! The tenant item itself is not enabled but the pipeline batches are. Thanks a lot! – Judah Endymion Feb 3 '17 at 1:32

The one of the way do not forget enable tenants or pipeline batches before running you can use a custom extension - "Gutters for Sitecore Data Exchange Framework".

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  • This one's very handy and helpful, thanks for sharing this! – Judah Endymion Feb 3 '17 at 10:07

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