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Andrey Bobrov
Andrey Bobrov
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No contact created in MongoDB when session is closed. How can I fix the Sitecore Analytics?

8.2 update 0. I have changed session to be 1 minute instead of the default 20 minutes. When I log into the site, in incognito, surf around and close the browser. No contact is ever created in the Mongo analytics database.

enter image description here

When I look in the logs, there is nothing before or after the profile is created to identify any issues. I have installed a profile viewer and can verify that a profile is being created and has custom facets. I just can get it to write the contact to Mongo when the session is closed. 

I have tried several different browers on and off server.

No contact created in MongoDB when session is closed. How can I fix the Sitecore Analytics?

8.2 update 0. I have changed session to be 1 minute instead of the default 20 minutes. When I log into the site, in incognito, surf around and close the browser. No contact is ever created in the Mongo analytics database.

enter image description here

When I look in the logs, there is nothing before or after the profile is created to identify any issues. I have installed a profile viewer and can verify that a profile is being created and has custom facets. I just can get it to write the contact to Mongo when the session is closed. I have tried several different browers on and off server.

No contact created in MongoDB when session is closed

8.2 update 0. I have changed session to be 1 minute instead of the default 20 minutes. When I log into the site, in incognito, surf around and close the browser. No contact is ever created in the Mongo analytics database.

enter image description here

When I look in the logs, there is nothing before or after the profile is created to identify any issues. I have installed a profile viewer and can verify that a profile is being created and has custom facets. I just can get it to write the contact to Mongo when the session is closed. 

I have tried several different browers on and off server.

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edit approved Mar 13, 2017 at 11:05
user1475
edit approved Mar 13, 2017 at 11:05
user1475

No contact created in MongoMongoDB when session is closed. How can I fix the Sitecore Analytics?

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Chris Auer
Chris Auer
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No contact created in Mongo when session is closed

8.2 update 0. I have changed session to be 1 minute instead of the default 20 minutes. When I log into the site, in incognito, surf around and close the browser. No contact is ever created in the Mongo analytics database.

enter image description here

When I look in the logs, there is nothing before or after the profile is created to identify any issues. I have installed a profile viewer and can verify that a profile is being created and has custom facets. I just can get it to write the contact to Mongo when the session is closed. I have tried several different browers on and off server.