Skip to main content
edited body
Source Link
Volodymyr Hil
  • 1.7k
  • 14
  • 23

I am using Sitecore 8.2 initial release and EXM 4.0.0 rev. 161028 for it.

I am creating an engagement plan and I want to create a rule condition which would say "Has contact opened email with specific EXM messageId". How can I do that?

I can see there is a page event "Email Opened" default email opened event

But does it register the messageId?

I can also see that EXM creates an engagement plan for each message and there are states "Message Opened" and "Message Unopened".

enter image description hereenter image description here

I can check if the contact is not in "Message Unopened" state for this message plan, but I guess that is the weird way to do it.

Did anyone implement that?

I am using Sitecore 8.2 initial release and EXM 4.0.0 rev. 161028 for it.

I am creating an engagement plan and I want to create a rule condition which would say "Has contact opened email with specific EXM messageId". How can I do that?

I can see there is a page event "Email Opened" default email opened event

But does it register the messageId?

I can also see that EXM creates an engagement plan for each message and there are states "Message Opened" and "Message Unopened".

enter image description here

I can check if the contact is not in "Message Unopened" state for this message plan, but I guess that is the weird way to do it.

Did anyone implement that?

I am using Sitecore 8.2 initial release and EXM 4.0.0 rev. 161028 for it.

I am creating an engagement plan and I want to create a rule condition which would say "Has contact opened email with specific EXM messageId". How can I do that?

I can see there is a page event "Email Opened" default email opened event

But does it register the messageId?

I can also see that EXM creates an engagement plan for each message and there are states "Message Opened" and "Message Unopened".

enter image description here

I can check if the contact is not in "Message Unopened" state for this message plan, but I guess that is the weird way to do it.

Did anyone implement that?

added 77 characters in body
Source Link
Volodymyr Hil
  • 1.7k
  • 14
  • 23

I am using Sitecore 8.2 initial release and EXM 4.0.0 rev. 161028 for it.

I am creating an engagement plan and I want to create a rule condition which would say "Has contact opened email with specific EXM messageId". How can I do that?

I can see there is a page event "Email Opened" default email opened event

But does it register the messageId?

I can also see that EXM creates an engagement plan for each message and there are states "Message Opened" and "Message Unopened".

enter image description here

I can check if the contact is not in "Message Unopened" state for this message plan, but I guess that is the weird way to do it.

Did anyone implement that?

I am creating an engagement plan and I want to create a rule condition which would say "Has contact opened email with specific EXM messageId". How can I do that?

I can see there is a page event "Email Opened" default email opened event

But does it register the messageId?

I can also see that EXM creates an engagement plan for each message and there are states "Message Opened" and "Message Unopened".

enter image description here

I can check if the contact is not in "Message Unopened" state for this message plan, but I guess that is the weird way to do it.

Did anyone implement that?

I am using Sitecore 8.2 initial release and EXM 4.0.0 rev. 161028 for it.

I am creating an engagement plan and I want to create a rule condition which would say "Has contact opened email with specific EXM messageId". How can I do that?

I can see there is a page event "Email Opened" default email opened event

But does it register the messageId?

I can also see that EXM creates an engagement plan for each message and there are states "Message Opened" and "Message Unopened".

enter image description here

I can check if the contact is not in "Message Unopened" state for this message plan, but I guess that is the weird way to do it.

Did anyone implement that?

Source Link
Volodymyr Hil
  • 1.7k
  • 14
  • 23

How to check if contact has ever opened specific EXM email?

I am creating an engagement plan and I want to create a rule condition which would say "Has contact opened email with specific EXM messageId". How can I do that?

I can see there is a page event "Email Opened" default email opened event

But does it register the messageId?

I can also see that EXM creates an engagement plan for each message and there are states "Message Opened" and "Message Unopened".

enter image description here

I can check if the contact is not in "Message Unopened" state for this message plan, but I guess that is the weird way to do it.

Did anyone implement that?