I am using Sitecore 8.1 (rev. 160519). In Sitecore FXM experience editor I have added one placeholder and component on it and publish all these changes, but it is not reflected on External Site.

There are no errors in the FXM log files and the component is showing correctly in the FXM Experience Editor. When I try to figure out the external app post call request all was good but the component data is not present in the post call response.

There is also one capture click action which is working fine on external site and the click event is also getting captured in Sitecore Analytics. But the added component is not showing on external site.

Below is the response for the external site post call ,

    "ElementMatches": [
            "RenderedContent":"<form method=\"post\" action=\"/sitecore/api/ssc/Beacon/Service/beacon/trackPageVisit/?contactId=17c0b00fdc2940bb9bfd9e18ebe16b1b%7CTrue&amp;sessionId=pwes2czzeopmpwu5yxvsinv4&amp;page=http%3A%2F%2Fuatatpredesignexternalappfxm%2F&amp;referrer=&amp;rt=1497008313221\" id=\"ctl00\">\r\n<div class=\"aspNetHidden\">\r\n<input type=\"hidden\" name=\"__VIEWSTATE\" id=\"__VIEWSTATE\" value=\"/wEPDwUENTM4MQ8WAh4TVmFsaWRhdGVSZXF1ZXN0TW9kZQIBZGS4wHrFc7sgWChOhH+pjsBq5hYlqg==\"/>\r\n</div>\r\n\r\n <div class=\"aspNetHidden\">\r\n\r\n\t<input type=\"hidden\" name=\"__VIEWSTATEGENERATOR\" id=\"__VIEWSTATEGENERATOR\"  value=\"B82EF22B\" />\r\n</div></form>",
            "Selector":"#sampleTest1> > b" ,
  • did you publish the component that you render? I can see RenderedContent is emtpy Commented Jun 9, 2017 at 12:02
  • Yes i had publish it and also checked in web database
    – ganesh
    Commented Jun 9, 2017 at 12:22
  • did you configured Language Rules ? Commented Jun 9, 2017 at 13:23
  • Thank you so much , as suggested by you after adding Language Rules the external site is now showing the added component.
    – ganesh
    Commented Jun 9, 2017 at 13:55

1 Answer 1


This is a general issue if you don't publish or you not configure Language rules.

Please look on a attached picture how to configure Language rules.

enter image description here

  • Thanks for the solution ,now it is working fine , but just one doubt , I tried the same thing on fresh Sitecore 8.1 instance there it is working without adding language rule , but on our dev environment to work this thing , I added language rule , is this is because that on dev there are multiple languages and on fresh instance there is only one language ?
    – ganesh
    Commented Jun 9, 2017 at 19:55
  • yes you are right Commented Jun 9, 2017 at 19:56

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.