I'm using Sitecore 8.2 Update 3. I created an item with a branch template, and I see that template/ID in the "Created From" area of the quick info. However, when I publish to the web database, the "Created From" goes back to "unknown."

I've republished the branch template to web and confirmed it's there, so I don't know why the ID would be disconnected going to web. We're using code that's checking if there's a specific branch ID, so this is pretty important.

We just upgraded from 8.1 Initial, and I confirmed this is working properly there. I've opened a ticket with Sitecore but wanted to see if anyone here has run into something similar.

  • 2 cents here; but I can't think of any valid reason to use "Created From" at runtime. – Mark Cassidy Jul 10 '17 at 17:45
  • The client's code is doing a check for item.BranchId. It was a migration project, so we weren't rewriting or refiguring things. – Ken McAndrew Jul 10 '17 at 17:48

Sitecore Support said this was a known issue that was fixed in 8.2 Update 4. There's also a hot fix that's an updated version of Sitecore.Kernel.dll but they say it should only be used if the kernel's not otherwise patched.


For these publishing issues in 8.2 u3, Sitecore has released a patch which you should integrate. Please refer https://kb.sitecore.net/en/Articles/2017/06/23/10/52/136794.aspx

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