In EXM 3.3, for some reason, all of our dispatched emails are getting sent where the images that included in our rich text field (which are all of them) are getting sent as attachments as well as showing up in the email.

This was not the case in ECM 2.2, and this is an upgraded solution.

Is there a setting to change this so that the images are embedded into the email, not sent as attachments?

enter image description here

  • 1
    I'm no EXM expert, but is it possible that the "Embed Images" flag is now on (in the root settings) and causing this?
    – Gatogordo
    Commented Oct 16, 2016 at 14:42
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    Yeah I had same issue. It's what gatogordo mentioned. Go to newsletter root and untick embed images
    – josedbaez
    Commented Oct 16, 2016 at 21:13
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    What @Gatogordo said. This is documented here doc.sitecore.net/email_experience_manager/30/setting_up_exm/… Commented Oct 17, 2016 at 13:09

1 Answer 1


Check the root settings of EXM as explained here.

enter image description here

The Embed Images checkbox controls whether to embed images in the message or to insert links to images. You might need to untick this.

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