I want to redirect one URL to the another. Suppose, I have 2 URLs

  1. www.abc.com/home/gateway [Item for /gateway is not created in sitecore]
  2. www.xyz.com/newgateway.php [This is not a Sitecore Webpage]

So, here I want to redirect URL 1 to URL 2. In URL 1, /gateway item is not created but here I want if anybody hits that exact URL 1 it automatically redirected to URL 2.

I tried the IIS URL Rewrite module, it is not working correctly showing 404 Sitecore Error.

My Rule:

        <rule name="My Rewrite" enabled="true" stopProcessing="true">
            <match url="/home/gateway" />
            <action type="Rewrite" url="www.xyz.com/newgateway.php" />
  • @MarekMusielak I tried iisrewrite but is showing 404 error in Sitecore not redirecting.
    – PSS
    Mar 8, 2019 at 15:12
  • 1
    Use <match url="home/gateway" /> without / at the beginning
    – Marek Musielak
    Mar 8, 2019 at 15:22
  • @MarekMusielak I tried but same error. Showing 404 error page not redirecting to the URL 2.
    – PSS
    Mar 8, 2019 at 15:32
  • Are you testing it in a fresh private browsing window each time? It's possible that your browser has cached the response. (You could also use Fiddler to make sure you're issuing a fresh request every time.) Mar 8, 2019 at 15:41

2 Answers 2


As an alternative you can write your own processor. For example like you would create a 404 processor, but then let it hook into a Sitecore list where you map url's to external links.


public class NotFoundRedirectProcessor: HttpRequestProcessor
    public override void Process(HttpRequestArgs args)
        if (Sitecore.Context.Item != null || Sitecore.Context.Site == null)

        if (string.Equals(Sitecore.Context.Site.Properties["enableCustomErrors"], "true", StringComparison.OrdinalIgnoreCase) == false)

        var redirectUrl = GetRedirectUrl(args);
        if (redirectUrl  != null)
          WebUtil.Redirect(redirectUrl, false);

        var pageNotFound = this.Get404PageItem();
        args.ProcessorItem = pageNotFound;
        Sitecore.Context.Item = pageNotFound;

    protected Item Get404PageItem()
        // This is largely up to how the project in general is setup.
        // My solutions are heavily Fortis dependent, but for Vanilla 
        // Sitecore setups you could just use the following setting:
        // Settings.GetSetting("ItemNotFoundUrl", "/errors/404");
        // and pull the Item object from that path

        var path = Sitecore.Context.Site.RootPath + "/" + Settings.GetSetting("ItemNotFoundUrl", "/errors/404");
        var item = Sitecore.Context.Database.GetItem(path);

        return item;

    private string GetRedirectUrl(HttpRequestArgs args)
      //Add your code here to resolve from your Sitecore list the right url to redirect to

I would recommend using the Sitecore Url Rewrite module which allows you to configure IIS Url Rewrites in Sitecore items.

  • I tried to install the module you shared but it is throwing this error while installation - "The parent item of /sitecore/templates/User Defined/Url Rewrite/Redirect Folder/Site was not serialized. You cannot have a sparse serialized tree. You may need to serialize this item's parents."
    – PSS
    Mar 8, 2019 at 15:27
  • I'm not familiar with that error, but did you try serializing the parents? Mar 8, 2019 at 15:30
  • No, I was just installing the package "URL Rewrite-1.8.2.zip", this error was thrown by sitecore installation wizard.
    – PSS
    Mar 8, 2019 at 15:34
  • I would try serializing the parents, then, to see if that resolves the issue. Mar 8, 2019 at 15:35
  • It's also possible that that module does not support your version of Sitecore. It looks like it has been updated to work with 8.2, but may not have been tested with 9+. Mar 8, 2019 at 15:36

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