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ERROR MediaRequestProtection: An invalid/missing hash value was encountered. 
The expected hash value: **3B2EEFF3A17529C1E25F9A4C6136A7EC**. 
Media URL: /-/media/images/features/navigation/support/warranty-700x578.ashx?h=116&la=en&w=117&lm=636911248440000000&hash=**3B2EEFF3A17529C1E25F9A4C6136A7EC**&hash=**3B2EEFF3A17529C1E25F9A4C6136A7EC**, 
Referring URL: https://xxxxxx.com/ 

I am trying to establish why there are two hash values in the query string, the page that the requests are coming from are not in Sitecore but it does use FXM.

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  • And what is the code of the component which is used by FXM? How does it render the image?
    – Marek Musielak
    Commented May 29, 2019 at 6:25
  • looks like this isn't happening on just the fxm model but all over the site this is what we're using to render the images Model.Image.Render(cssClass: "a-image a-image--product", editable:false).ToString())
    – Tay
    Commented May 29, 2019 at 15:30
  • Can you check if you have maybe doubled processor in /sitecore/adminshowconfig.aspx of class ProtectedImageLinkRenderer?
    – Marek Musielak
    Commented May 29, 2019 at 17:18
  • 1
    Were you able to track down the issues? Even I do see the same issue in our logs except for the fact that I get two different hash values.
    – Abhi
    Commented Aug 19, 2019 at 16:26

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