No Data collected in the sitecore Reporting Database

Question

I can see the users are being added in the Experience profile but my analytics chart doesn't show any data.

I checked the reporting database and it is empty.

I have spent more time in troubleshooting. Can any one help out on this?

I have disabled Analytics.Robots.IgnoreRobots and Analytics.AutoDetectBots

setting name="Analytics.AutoDetectBots" set:value="false
setting name="Analytics.Robots.IgnoreRobots" set:value="false"

I had checked my solr URL and it doesn't contain any # symbol in the path
I have set IndexAnonymousContactData in 2 of my configs true IndexAnonymousContactData true IndexAnonymousContactData
When I add the profile programmatically I can see the visits to ExperienceProfile and no entries in reporting database. Even the websites I have is not populated in filter as you can see in the image:

Can you open the databases Xdb.Collection.Shard0.Contacts and Interactions and see if you have some recent entries. — Chris Auer, Commented May 28, 2020 at 14:26
In the contacts table I can see all the latest contacts . In the ineraction table I can see only intraction that I have added using the custom code — shabarish, Commented May 28, 2020 at 14:43
Any errors in Sitecore logs like "Tracker is not initialized" — Chris Auer, Commented May 28, 2020 at 15:12

shabarish · Accepted Answer · 2020-06-01 11:22:17Z

1

I have sorted out the issue. The Default Global.asax was replaced by the file that was deployed in the code. This was the reason for the issue

I have replaced the default Global.asax

Once Done I have restarted My VM and My Analytics was up!

answered Jun 1, 2020 at 11:22

shabarish

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