using Sitecore 10.3

This is my local instance. I have two sites under /sitecore/content.
One is from SXA, like this:


And the other is non-SXA, like this:


Both the home pages use the same renderings and same datasources.
The images load fine in the non-SXA page but not in the SXA one.

The database is set to master here - /sitecore/content/Tenant/Site/Settings/Site Grouping/Site

This is a snap of the SXA page:

enter image description here

As you can see, the image is available in the browser console, right panel, but its showing as a grey block. When I browse the image URL, the image loads with no issues.

There are no other errors in browser console.

  • 1) Try to enclose the url between ' or ". 2) Give it a try background-image. Commented May 6, 2023 at 8:30
  • @SumitHelaiya I tried in the console itself. The snap shows an image in inline css. But even images from other components which are img tags, not loading
    – sukesh
    Commented May 6, 2023 at 10:23
  • check if the page is associated with proper theme and not the default wireframe theme Commented May 6, 2023 at 16:17
  • @SumitUpadhyay I'm using a custom layout which has its custom css. I do not want any default themes. Should I still be doing any theme changes?
    – sukesh
    Commented May 7, 2023 at 7:58
  • open the page in Experience Editor, click on the Experience Accelerator Tab, click Theme, see what theme is mapped for the page Commented May 8, 2023 at 9:29

1 Answer 1


Since you are not using a theme, the default wireframe theme might be used. Check the mock field value for the wireframe theme (/sitecore/media library/Themes/Wireframe).

If it is not empty, please try to use the 'Clear' button, restart Sitecore and check if the issue still exists.

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