Custom automated campaign not showing in Send Email Campaign Message Action

Question

I am using Sitecore 9 Update 1 Forms. I have created a custom automated campaign to send on form button click but I am not able to see my newly created campaign in Send Email Campaign Message Action.

Answer 1

You should check that your message is "Automated" and "Active". You can do this in 2 ways:

• in the Content Editor check the System section of your message item :
• or, and better, in EXM:
  • Go to the "automated email campaigns" in the main navigation on the left
  • Find your message (it should be in there if it was an automated one)
  • Click the message to go to the details and check the campaign info:

If this is not Active, you can click on "Full email campaign" (on the right between the preview and the info pane). This will enable you to edit the properties - go to the delivery tab and set the message as active (click on the "Activate message" button). It should look like this afterwards: