Items appear in SXA scope but not in search results

Question

I'm using Sitecore 9, and SXA 1.7

I have a search scope that searches for certain items whose template is "blog page", in the scope query, I'm searching using the template and location, and I do get the items requires as results.

However, when I use the Search result component in a page and give it the previously mentioned scope, it does not show me any results.

I do not know the reason for this, if anyone ran into anything similar I would appreciate some guidance.

Answer 1

I have tried many of the suggested solutions in the comments, but at the end what fixed it for me was rebuilding the index, i'll list the things I needed to check first below:

• Make sure that your template inherits from _Searchable template (/sitecore/templates/Foundation/Experience Accelerator/Search/Computed Fields/_Searchable).
• Make sure that you set that inheritance in the template first, then create the items you need, and check the search result for the new items.
• Try rebuilding your indexes, from the Sitecore launchpad, in configurations, indexing. (this is what worked for me)
• Make sure that your search result component has a rendering variant set to it, and that the rendering variant is reading the correct fields from your items.

Answer 2

It is possible to build the query for search scope without sitecore_sxa_master_index core (website_master_index will be used instead).

If none of the solutions above solve your issues, probably you missed the "Create SOLR SXA cores" part during your SXA installation process:

1. Duplicate the core directory created for sitecore_master_index (or company_name_master_index) twice and rename it to:

    • sitecore_sxa_master_index
    • sitecore_sxa_web_index
   

2. In those two folders, remove everything besides the "conf" directory.

3. On the Solr web interface, click Core Admin, and click Add Core to add sitecore_sxa_master_index. Do the same for sitecore_sxa_web_index

4. Populate schema and rebuild indexes