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We are using Sitecore 9.3 version, Sitecore Experience Editor Ribbon not loading- and showing Server Error in Application error.

Note: We run the db upgrade scripts on sitecore 8.2 update 3 databases(master,core and web)

Error Screen: enter image description here

Stack trace details:

[InvalidOperationException]: SpriteStorageNode
   at Sitecore.Diagnostics.Assert.IsNotNull(Object value, String message)
   at Sitecore.ExperienceEditor.Web.Sprites.SpriteDefinitionManager..ctor(Database database, ID spriteStorageNodeId, ISpriteDefinitionFactory spriteDefinitionFactory, ICachedItemsWatcherFactory cachedItemsWatcherFactory)
   at Sitecore.ExperienceEditor.Pipelines.PrepareEditorResources.Processors.RenderHiddenCachedImages.Process(PrepareEditorResourcesArgs args)
   at (Object , Object )
   at Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args)
   at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain, Boolean failIfNotExists)
   at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain)
   at Sitecore.ExperienceEditor.Pipelines.PrepareEditorResources.ExecutePrepareEditorResourcesPipeline.Run(PrepareEditorResourcesArgs args)
   at Sitecore.ExperienceEditor.Speak.PageEditbar.PageEditBar.Render(HtmlTextWriter output)
   at Sitecore.Web.UI.Controls.ComponentBase.Render()
   at Sitecore.ExperienceEditor.Speak.PageEditbar.ControlsExtension.PageEditBar(Controls controls, Rendering rendering, HtmlHelper`1 htmlHelper)
   at ASP._Page_sitecore_shell_client_Sitecore_ExperienceEditor_PageEditbar_PageEditBar_cshtml.Execute() in D:\home\site\wwwroot\sitecore\shell\client\Sitecore\ExperienceEditor\PageEditbar\PageEditBar.cshtml:line 4
   at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
   at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()
   at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage)
   at System.Web.Mvc.Html.PartialExtensions.Partial(HtmlHelper htmlHelper, String partialViewName, Object model, ViewDataDictionary viewData)
   at Sitecore.Mvc.Presentation.ViewRenderer.Render(TextWriter writer)
[InvalidOperationException]: Error while rendering view: '/sitecore/shell/client/Sitecore/ExperienceEditor/PageEditbar/PageEditBar.cshtml' (model: 'Sitecore.Mvc.Presentation.RenderingModel, Sitecore.Mvc').

   at Sitecore.Mvc.Presentation.ViewRenderer.Render(TextWriter writer)
   at Sitecore.Mvc.Pipelines.Response.RenderRendering.ExecuteRenderer.Render(Renderer renderer, TextWriter writer, RenderRenderingArgs args)
   at Sitecore.Mvc.Pipelines.Response.RenderRendering.ExecuteRenderer.Process(RenderRenderingArgs args)
   at (Object , Object )
   at Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args)
   at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain, Boolean failIfNotExists)
   at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain)
   at Sitecore.Mvc.Pipelines.PipelineService.RunPipeline[TArgs](String pipelineName, TArgs args)
   at Sitecore.Mvc.Pipelines.Response.RenderPlaceholder.PerformRendering.Render(String placeholderName, TextWriter writer, RenderPlaceholderArgs args)
   at (Object , Object )
   at Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args)
   at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain, Boolean failIfNotExists)
   at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain)
   at Sitecore.Mvc.Pipelines.PipelineService.RunPipeline[TArgs](String pipelineName, TArgs args)
   at Sitecore.Mvc.Helpers.SitecoreHelper.RenderPlaceholderCore(String placeholderName, TextWriter writer)
   at Sitecore.Mvc.Helpers.SitecoreHelper.Placeholder(String placeholderName)
   at ASP._sitecore_shell_client_Speak_Layouts_Layouts_Speak_Layout_cshtml.Execute()
   at System.Web.WebPages.WebPageBase.ExecutePageHierarchy()
   at System.Web.Mvc.WebViewPage.ExecutePageHierarchy()
   at System.Web.WebPages.WebPageBase.ExecutePageHierarchy(WebPageContext pageContext, TextWriter writer, WebPageRenderingBase startPage)
   at System.Web.Mvc.Html.PartialExtensions.Partial(HtmlHelper htmlHelper, String partialViewName, Object model, ViewDataDictionary viewData)
   at Sitecore.Mvc.Presentation.ViewRenderer.Render(TextWriter writer)
[InvalidOperationException]: Error while rendering view: '/sitecore/shell/client/Speak/Layouts/Layouts/Speak-Layout.cshtml' (model: 'Sitecore.Mvc.Presentation.RenderingModel, Sitecore.Mvc').

   at Sitecore.Mvc.Presentation.ViewRenderer.Render(TextWriter writer)
   at Sitecore.Mvc.Pipelines.Response.RenderRendering.ExecuteRenderer.Render(Renderer renderer, TextWriter writer, RenderRenderingArgs args)
   at Sitecore.Mvc.Pipelines.Response.RenderRendering.ExecuteRenderer.Process(RenderRenderingArgs args)
   at (Object , Object )
   at Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args)
   at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain, Boolean failIfNotExists)
   at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain)
   at Sitecore.Mvc.Pipelines.PipelineService.RunPipeline[TArgs](String pipelineName, TArgs args)
   at Sitecore.Mvc.Presentation.RenderingView.Render(ViewContext viewContext, TextWriter writer)
   at System.Web.Mvc.ViewResultBase.ExecuteResult(ControllerContext context)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultFilterRecursive(IList`1 filters, Int32 filterIndex, ResultExecutingContext preContext, ControllerContext controllerContext, ActionResult actionResult)
   at System.Web.Mvc.ControllerActionInvoker.InvokeActionResultWithFilters(ControllerContext controllerContext, IList`1 filters, ActionResult actionResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass3_1.<BeginInvokeAction>b__5(IAsyncResult asyncResult)
[HttpUnhandledException]: An unhandled exception occurred.
   at Sitecore.Mvc.Pipelines.MvcEvents.Exception.ShowAspNetErrorMessage.ShowErrorMessage(ExceptionContext exceptionContext, ExceptionArgs args)
   at Sitecore.Mvc.Pipelines.MvcEvents.Exception.ShowAspNetErrorMessage.Process(ExceptionArgs args)
   at (Object , Object )
   at Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args)
   at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain, Boolean failIfNotExists)
   at Sitecore.Pipelines.DefaultCorePipelineManager.Run(String pipelineName, PipelineArgs args, String pipelineDomain)
   at Sitecore.Mvc.Pipelines.PipelineService.RunPipeline[TArgs](String pipelineName, TArgs args)
   at Sitecore.Mvc.Filters.PipelineBasedRequestFilter.OnException(ExceptionContext exceptionContext)
   at System.Web.Mvc.ControllerActionInvoker.InvokeExceptionFilters(ControllerContext controllerContext, IList`1 filters, Exception exception)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.<>c__DisplayClass3_1.<BeginInvokeAction>b__5(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncControllerActionInvoker.EndInvokeAction(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.<>c.<BeginExecuteCore>b__152_1(IAsyncResult asyncResult, ExecuteCoreState innerState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.EndExecuteCore(IAsyncResult asyncResult)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.Controller.EndExecute(IAsyncResult asyncResult)
   at System.Web.Mvc.MvcHandler.<>c.<BeginProcessRequest>b__20_1(IAsyncResult asyncResult, ProcessRequestState innerState)
   at System.Web.Mvc.Async.AsyncResultWrapper.WrappedAsyncVoid`1.CallEndDelegate(IAsyncResult asyncResult)
   at System.Web.Mvc.MvcHandler.EndProcessRequest(IAsyncResult asyncResult)
   at Sitecore.Mvc.Routing.RouteHttpHandler.EndProcessRequest(IAsyncResult result)
   at System.Web.HttpApplication.CallHandlerExecutionStep.System.Web.HttpApplication.IExecutionStep.Execute()
   at System.Web.HttpApplication.ExecuteStepImpl(IExecutionStep step)
   at System.Web.HttpApplication.ExecuteStep(IExecutionStep step, Boolean& completedSynchronously)

could you please anyone help us, thanks in advance.

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1
  • looks like your core database is not upgraded properly, can you check by updating the connection string with a vanilla core database?
    – Mahendra Shekhawat
    Commented Mar 18, 2020 at 14:22

1 Answer 1

Reset to default
2

Sprites feature was introduced in Sitecore 9, so it bundles all ribbon icons by default and generates one big image (sprite). Make sure that /sitecore/content/Applications/WebEdit/Sprites tree item exists in core database:

enter image description here

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