I've got a simple scenario. I export a site (single page), then try to import the exact same zip file.

I get an error that states:

Could not find language information in the zip file. Please make sure the package is importable.

I'm running Sitecore 8.2 (rev. 160729)

Any ideas?


2 Answers 2


You can check the content of your exported package (it might be a problem with export not import). This error can be caused by:

  • missing page item in the package (there must be at least one index.html file)
  • First selected index.html has no information about exported language.

Open your package and if there is a index.html make sure that in the body element in class attribute there is a language information

Example body tag:

<body class="
[Ignore-This] sc81 preview default-device [Ignore-This-End] add-your-css-classes-here">
  • Looks like you're right - there is no index.html file. I'll mark this as answered and open a new question. Thank you. Oct 5, 2016 at 18:42

It looks like a new release just got pushed out there by Stephen Pope. Worth a look to see if it resolves your issue. https://dev.sitecore.net/Downloads/Sitecore%20Experience%20Accelerator/11/Sitecore%20Experience%20Accelerator%2011%20Initial%20Release/Release%20Notes

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