4

I have multiple filters on my page which includes Location, distance and 2 Checklist filter(with multiple selection). Initially page is loaded with no filters selected and result is read from the scope defined. The checklist filter is displayed with counts. enter image description here

When i select the options from bedroom filter the other filter also gets updated and loads only the facets with counts

enter image description here

I want to show the other facet value as well when the count is 0. I did the below setting to show the facets with 0 count but it doesnt seems to work

enter image description here

SXA version 1.8.1 Sitecore version 9.0.2

Improve this question

1 Answer 1

Reset to default
1

The Minimum Number of Items setting that you've used is the correct one. I'm currently in the process of setting up the same filter (but only with single select) in the exact same version of Sitecore and SXA that you are using and currently it looks like this:

enter image description here

Have you double checked that everything is published to the Web DB properly?

In our case we had the filter on a partial design located in a base site. I've seen some issues where the result was cached and I really had to publish the base site (including the partial/page design), all the datasources, settings and the site where the page was located. I even ended up doing an IIS reset to make sure all caches where cleared.

Improve this answer
2
  • i was able to achieve to show the facet with 0 count but on my local environment. When i deploy on server it doesnt work. The only difference i have is in local i am using solr search and in dev i am using azure search. Could this be the issue ?
    – user3267206
    Commented Jun 20, 2019 at 18:01
  • We are using Solr throughout all of our environments, so I'm not sure if it could be related to Azure Search. I do suggest to pick 1 search provider for all environments. With a setup like that you'll never know where the issue is coming from. Also Solr and Azure Search do not completely support the same parts in the query. For a search provider strategy I recommend reading sitecore.stackexchange.com/questions/10161/…
    – andredezwart
    Commented Jul 1, 2019 at 9:34

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Not the answer you're looking for? Browse other questions tagged or ask your own question.